97% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
Ludlow Thompson Oval is one of the best estate agent branches in the South London area. Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it. Why Ludlow ...
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Ludlow Thompson Oval is one of the best estate agent branches in the South London area.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.
Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.
Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval/Kennington?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.
Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.
Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Latest Reviews
16th Feb 2024
reviewed by 'Maddie'
10th Nov 2023
reviewed by 'Tiegan Doyle'
9th Feb 2023
reviewed by 'Lewis and nate'
19th Jul 2022
reviewed by 'Josh & Joe'
19th Mar 2021
reviewed by 'Anthony'
Opening Hours
Address
ludlowthompson
4 - 6 Clapham Road
Lambeth,London
Greater London
SW9 0JG
020 7820 4141
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 98% | £250,000 | £8,000,000 |
| Lettings | 91% | 85% | £346 | £4,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 198 | 11 | 378 | 32 | 73 | 1 | 111 | 0 | 47 | 9 |
Areas covered
- SW9
- SW8
- SW2
- SE11
- SE17
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 08,2014
Apr 08,2014
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Gerrad Murphy started the process nicely and Pam Douglas completed the sale successfully. She worked tirelessly to coordinate the buyer's and the seller's solicitors effectively. At difficult times, she was cool, calm and collected in concluding the sales satisfactorily. An excellent coordinator! Well done Pam!!...
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Apr 15, 2014
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Good afternoon, thank you very much for your feedback, this is much appreciated! Ludlowthompson.com are very happy to see that Gerard Murphy and Pam Douglas were very efficient during this process and that you were pleased with the service that you received! Ludlowthompson.com wish you all the best! ...
Apr 07,2014
Apr 07,2014
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A very positive experience all round. First dealt with Gerard Murphy who moved branches very soon after I accepted an offer on the property. Pam took over and was professionalism personified. Warm friendly and always had time to speak to me. A very satisfied customer....
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Apr 08, 2014
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Good afternoon, thank you for writing a positive review with regards to the service that you have received from ludlowthompson.com! Ludlowthompson.com are very glad to hear that Gerard Murphy was very professional when you were dealing with him and that Pam Douglas was able to aid you further in this process to ensure that this was smooth for yourself! Best wishes. ...
Apr 06,2014
Apr 06,2014
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I recently purchased a flat through Ludlow Thompson, (Oval branch). The vendor was an extremely difficult customer, his solicitors changed 5 times during the sale and my solicitor passed the job on to a work experience pupil who had no idea what she was doing! Pam ...
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Apr 08, 2014
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Good afternoon, thank you for taking the time to write such a positive review about Pam Douglas! Ludlowthompson.com are very happy to see that Pam was helpful throughout and was able to make this process more smooth and swift for yourself! Ludlowthompson.com wishes you all the best! ...
Apr 04,2014
Apr 04,2014
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Pat was outstanding. Thorough, professional, helpful, an absolute credit to the company. Not entirely sure why she is a sales progressor rather than a senior consultant. I would far rather deal with an efficient woman, who knows her stuff, follows through on what needs to ...
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Apr 07, 2014
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Good afternoon, thank you for taking the time in writing your positive review! Ludlowthompson.com are very glad to see that Pam Douglas was professional, helpful and efficient throughout this process! Ludlowthompson.com are very pleased to see that you are happy with the services that you received from ludlowthompson.com. Best wishes! ...
Apr 04,2014
Apr 04,2014
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Mandy was excellent, responded to my email immediately and was always very informative and helpful. Answered my questions promptly and intelligently, clearly she understood the market and kept her appointments. When it come to valuation, Nathan turned up (the other agents we asked for the ...
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Apr 07, 2014
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Good afternoon, thank you for taking the time in writing such a positive review! Ludlowthomspon.com are very pleased to see that Mandy Burrows was so helpful throughout this process of selling your property at that she could help you feel at ease, by answering any queries that you may have had in a timely manner. It is also great to see that Nathan Smith was very professional throughout! Ludlowthompson.com wish you all the best! ...
Mar 24,2014
Mar 24,2014
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Jibby is very enthusiastic about his profession and pursued helping me in a most courteous manner. Letting a property is a very difficult challenge but Jibby assisted me throughout and I felt he was always available to attend to my needs. His smart appearance and ...
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Mar 24, 2014
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Good afternoon, thank you for writing such a positive review about Jibby Philip! Ludlowthompson.com are very glad that Jibby Philip was so helpful during this process and that he could communicate in a timely manner to ensure that this process was as smooth as it could have been. Ludlowthompson.com wish you all the best! ...
Mar 17,2014
Mar 17,2014
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I was very happy with the service provided by the team at Ludlowthompson, particularly given how often external factors (bank issues for example) impeded the process managing my move. I found them approachable, willing to answer all sorts of insane questions posed, easily contactable and ...
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Mar 18, 2014
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Good afternoon, thank you for taking the time to write such a positive review about Jibby and Ryan! It is pleasant to see that they were easy to contact and were able to answer any questions that you may have had. Ludlowthompson.com wish you all the best! ...
Mar 15,2014
Mar 15,2014
1
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I went into Ludlow Thompson this morning on a whim and found the customer service pretty shocking. Neither of the two men in the branch when I entered greeted me, and when I said I was looking for advice about sales and jokingly apologise for ...
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What agent could do to change your mind?
Avoid judging customers (at least quite so obviously) when they enter the building - as was apparent from the case of the old man, a person owning expensive property doesn't always look like they own expensive property.Attached Filesnbsp;
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Mar 17, 2014
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Good afternoon, thank you for your feedback. I would like to take this opportunity to apologise for the poor services that were provided to yourself by ludlowthompson.com. If you would like to email your concerns onto [email protected] then we can ensure to look into your complaint further for yourself. Many thanks. ...
Mar 07,2014
Mar 07,2014
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We obtained quotes from a number of letting agents when coming to rent out our home prior to moving abroad. We found Jibby and his team to be most helpful in explaining the rental process with clarity and honesty. Once we decided to let our ...
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Mar 14, 2014
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Good afternoon, thank you very much for such a positive review in relation to the services that you have recevied from Jibby and Ashley! Ludlowthompson.com are happy to see that they were attentive throughout the whole process! Best wishes. ...
Mar 05,2014
Mar 05,2014
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The Oval branch of Ludlow Thompson provided a great service helping us find a property in Vauxhall. They understood our requirements and helped us find a property within a week....
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Mar 05,2014
Mar 05,2014
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The Oval branch of Ludlow Thompson provided a great service helping us find a property in Vauxhall. They understood our requirements and helped us find a property within a week....
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Mar 12, 2014
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Good afternoon, thank you very much for your feedback. It is great to see that the Oval branch could help you find the right property so swiftly! Ludlowthompson.com wish you all the best in your new home. Best wishes. ...
Mar 05,2014
Mar 05,2014
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Ryan was very helpful, pro-active and approachable. He was always available for my questions. He showed us the flat and gave us all information we needed to know about it to make an informed decision....
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Mar 12, 2014
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Good afternoon, thank you for your feedback. It is always great to hear such positive feedback about Ryan and we hope that Ludlowthompson.com can always be helpful for any future use! Best wishes. ...
Mar 04,2014
Mar 04,2014
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Right from the start both Mandy and Alexander managed my expectations with regards to the sale of my property. The were confident in the valuation and competent in their delivery and reasoning. The property was marketed accurately and at all times there was high levels ...
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Mar 12, 2014
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Good afternoon, thank you very much for your positive review. Ludlowthompson.com are very happy that you felt comfortable with the sale process of your property with the help from Joanne, Mandy and Alex. Best wishes. ...
Feb 22,2014
Feb 22,2014
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Ryan was extremely helpful from the start of our property search, right through the whole process and was kind enough to contact us to see how we were getting on in the property after moving in.
He was very approachable, knowledgable and informative throughout our ...
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Feb 20,2014
Feb 20,2014
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When I enquired about 14 claylands road, Jibby replied immediately and arranged a viewing for us for the very next day. We instantly fell in love with the property and Jibby was extremely helpful in advising us on the offer we should make for the house. ...
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Feb 20,2014
Feb 20,2014
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Very helpful and went out of his way to let us view the properly after normal hours. Sorted things out very quickly so we were able to move in within 10 days....
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Feb 19,2014
Feb 19,2014
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After much research into London letting agents (I live in Derby) I went with Ludlow Thompson and was not disappointed. Jibby Philip was experienced and responsive and the Let was achieved in less than one week which was excellent! Ryan Anderson also played an important ...
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Feb 13,2014
Feb 13,2014
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Ryan was a very good agent. He kept me informed about the processing of my documents and also made sure he made it very clear when something extra was needed from me. Ryan made moving homes a very positive experience for me, he had great ...
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Feb 04,2014
Feb 04,2014
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4 Days before my moving date, due to unforeseen circumstance I had to look for a flat.
I was already registered on Ludlow Thompson's website and that day I got an SMS with a flat suggestion. I called them and explained my situation.
They organised a ...
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Jan 21,2014
Jan 21,2014
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Ryan Harris of the London, Oval branch was excellent in helping me find a tenant for my property. Going the extra mile for me as a client and making my business feel valued. His communication skills and ability to explain points and details clear and ...
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Dec 12,2013
Dec 12,2013
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Both Ryan and Melissa, as well as another staff member, Lois, have been very helpful during the referencing process. The website, on the contrary, is very rigid and not user friendly. Also, it does not accept applications coming from abroad, such as is my case, ...
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Dec 10,2013
Dec 10,2013
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I have written to Ludowthompson outlining seven points where I felt that there were failings in the service that they provided in relation to the letting of Flat 1 15 Templar Street. These points can be summarised as follows :
1. That I was constantly required to chase the ...
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What agent could do to change your mind?
Follow their own procedure and provide feed back on the points that were raised. The model being followed whereby there is multi streams of income being derived from the on event (i.e. income from third party supplier, Tenant and landlord) can only been seen as being questionable behaviour and the lack of open declaration of this arrangement can only but be considered unethical. Further more the action I took to resolve the transfer of my energy services now means that Ludlowthompson is not longer authorised to retain any of my personal data nor be able to provide to any third party and no action has been take to ensure that they remove my personal data from thier systems. I therefore expect an immediate return of the fee that I paid for their servicesAttached Filesnbsp;
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Dec 05,2013
Dec 05,2013
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I was very impressed with Ashley Khela. I gave him my criteria and he delivered on all fronts.
I have been using Ludlow for many years and have generally had a smooth passage. I would thoroughly recommend them. Many thanks....
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Dec 04,2013
Dec 04,2013
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The service I received from Ashley was fantastic. All of my request and queries was dealt with quickly, efficiently and very professionally. There were a few technical glitches with my move on account of the landlord, but Ashley was a key element of having these ...
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Dec 04,2013
Dec 04,2013
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Ashley Khela has recently acted on our behalf to find tenants for two of our flats. Throughout he has been helpful and pro-active and has found us seemingly good tenants for both flats. We had contractors in the flats whilst he was looking for and ...
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Dec 02,2013
Dec 02,2013
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The service that I received from Ashley Khela was excellent when we decided to rent out our flat. He found a suitable tenant very quickly and could not have been more helpful to expedite the whole process. He was also very prompt and helpful in ...
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Nov 27,2013
Nov 27,2013
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The service was great. Although initially our move in date was moved back, we were then in as and when we were supposed to be. Great service all round. We live very close so any problems we know where you are!...
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Nov 15,2013
Nov 15,2013
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Brilliant. Friendly, helpful and efficient. Was moved into our new place within 2 weeks. Any problems were dealt with immediately by Jibby,...
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Nov 15,2013
Nov 15,2013
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We contacted ludlowthompson when we were looking to move into a 1 bedroom flat in the area and I was very impressed by how quickly we were sent potential flats to view. This was then followed up by a secondary email by Hannah asking us to ...
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Nov 14,2013
Nov 14,2013
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Professional and conscientious approach all the way through.
Always available to assist with moving the sale forward.
Thank you Talvinder!...
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Tenant Fees
Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees Last updated at 16/08/2019, 5:12 PM by allAgentsComplaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 1:11 PM 03/03/2016 by allAgents
1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. ([email protected]).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
