Lewisham, London, N4
4.7/5, 280 reviews
94% recommended
100% sales valuation accuracy
96% sales fee satisfaction
91% lettings valuation accuracy
85% lettings fee satisfaction
Ludlow Thompson Lewisham is one of the best ranking estate agents in South East London. The office is located on Lewisham High Street, not far from the Lewisham DLR/BR station. If you are traveling by public transport via London Bridge Station, you will reach us in just 10 minutes. Lewisham ... show more Ludlow Thompson Lewisham is one of the best ranking estate agents in South East London. The office is located on Lewisham High Street, not far from the Lewisham DLR/BR station. If you are traveling by public transport via London Bridge Station, you will reach us in just 10 minutes. Lewisham estate agents cover the properties in the postcode area of SW13 and areas in Greenwich.
Why choose Ludlow Thompson agents in Lewisham
This well-regarded agency has been founded in 1993. Nowadays Ludlow Thompson is a well-known name in London and regions around it. We have more than 10 estate agent branches in the South of UK. We pay a great deal of attention to staff development and can ensure each team member undergoes training and obtains the highest certifications in the property industry. 40 years of combined experience in this industry has shown our senior staff members that the most important part of running an estates and lettings agency is being transparent and have regular communications with clients.


Most of our staff members live locally in London, therefore do not hesitate to ask us about local properties and general knowledge of Lewisham. We have a full advantage over the local property market changes which helps us achieve very accurate property valuations. Ludlow Thompson agents aim to deliver completely transparent service to all clients.
Lewisham area guide
It is a popular and busy borough of London where you can find trendy bars, restaurants pubs, and entertainment venues. There is also a huge shopping centre sitting right in the middle of the Lewisham town centre. The neighboring borough of Greenwich is very similar and usually included as one big area together with Lewisham. You can find beautiful residential houses from Victorian and Edwardian eras. Most popular properties are small one or two bedroom terraced houses and mixes of period architecture. There are new built apartment blocks around the town centre and main train station. We recommend this area for young families and young professionals that want to live outside the city but still have great road and public transport connections for the daily commute.
Ludlow Thompson the award winning London agent

Latest Reviews

View all Reviews 280
8th Sep 2023
reviewed by 'mary'
“Unfortunately, Ludlowthomson's Sam Woodward as property manager falls below par!Does not respond to emails, blames the client and is ......”
9th Nov 2020
reviewed by 'Erika'
“Marta (Duda) was extremely helpful and also very knowledgeable. I'm thoroughly thankful for her expertise and customer care she showed ......”
17th Oct 2019
reviewed by 'Patrice'
“These 5 stars are for Marta who is really professional and nice. She knows her work and you can tell that ......”
28th Mar 2019
reviewed by 'Raducu'
“Hey i SEE one of the proprietar and i rely like the ore David help out i recomand David like ......”
18th Jan 2019
reviewed by 'Raquel'
“Chandra is excellent dealing with the customer.He works very hard.Always on time on our appointment.He always inform ......”
17th Dec 2018
reviewed by 'Miss'
“I have found Chandra Thornborrow and Davis Baah to be most professional and very helpful, they have worked extremely hard ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 17:00
  • Sunday: Closed
Address

ludlowthompson
8 Blackstock Rd, Finsbury Park
Lewisham,London

N4 2DL
020 8613 9677

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £125,000 £3,650,000
Lettings 91% 85% £600 £3,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
76 3 138 9 17 1 22 1 10 3
Areas covered
  • SE13
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
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Lewisham, N4
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“Kelvin was excellent in assisting me with my property purchase. ......”

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Mar 17,2015
Minithumbup
By: 'James'
Mar 17,2015
0 people found
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Kelvin was excellent in assisting me with my property purchase. Not only was he always very quick to respond to my enquiries, he also took time to speak with me and help me understand the process of buying a property....
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“Stephen and Kenny had been excellent throughout the process. Very ......”

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Mar 11,2015
Minithumbup
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Stephen
By: 'L'
Mar 11,2015
0 people found
this helpful
Stephen and Kenny had been excellent throughout the process. Very polite and explained everything clearly. We are very happy with the tenants that they had found for us....
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Comment on agent fees
Although the service had been excellent, the fees were more than we had been quoted elsewhere, even at a reduced 8%+VAT for Let Only.
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“Really helpful in every part of letting process. Always ready ......”

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Mar 03,2015
Minithumbup
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Stephen
By: 'Linda'
Mar 03,2015
0 people found
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Really helpful in every part of letting process. Always ready to explain what we needed to do about references and payments....
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“Stephen Graham is excellent. After my experiences with previous agents ......”

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Feb 18,2015
Minithumbup
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Stephen
By: 'Princess'
Feb 18,2015
0 people found
this helpful
Stephen Graham is excellent. After my experiences with previous agents Stephen was a breath of fresh air. He made all my anxiety disappear, explained all I needed to know as well as didn't need to know in a manner that put me at ease and ...
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“Kelvin was personable, efficient and helpful throughout the process. He ......”

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Feb 13,2015
Minithumbup
By: 'Tiziana'
Feb 13,2015
0 people found
this helpful
Kelvin was personable, efficient and helpful throughout the process. He went the extra mile, was extremely professional and always sported a genuine broad smile, I found I could trust him, which in my experience with estate agents is something quite unique. Kelvin is a credit ...
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“Stephen helped with a renewal. He was proactive and helpful. ......”

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Jan 30,2015
Minithumbup
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By: 'Niraj'
Jan 30,2015
0 people found
this helpful
Stephen helped with a renewal. He was proactive and helpful. I has numerous issues and questions and he was always patient, responded quickly and clearly. I have been with Ludlow Thompson for several years, but this has been the smoothest renewal so far...
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“The agents were fantastic and held our hands at every ......”

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Jan 22,2015
Minithumbup
By: 'Paul'
Jan 22,2015
0 people found
this helpful
The agents were fantastic and held our hands at every stage of the procurement process, they were considerate when negotiating fees and rent. They kept us informed throughout the process and were sensitive to our needs....
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Comment on agent fees
The agents were fantastic at negotiating fees and considerate with our request to consider any discounts. The agents held our hands throughout the procurement process
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“Kasey:Really helpful and extremely patient when I kept sending ......”

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Jan 17,2015
Minithumbup
By: 'Lydia'
Jan 17,2015
0 people found
this helpful
Kasey: Really helpful and extremely patient when I kept sending the wrong info! Very very efficient. Kenny: Although I know he's from a separate branch, he was so helpful that I wanted to make sure you knew about it. Took time to speak to me ...
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“From the initial property valuation query through to completion, both ......”

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Jan 15,2015
Minithumbup
By: 'S.Olu'
Jan 15,2015
0 people found
this helpful
From the initial property valuation query through to completion, both Martin and Kelvin have been professional. They kept us updated through out the process and their customer service skills were outstanding. With their local property market knowledge, we were able to achieve full asking price. ...
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“Made the letting process smooth and easy. Assisted with all ......”

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Jan 12,2015
Minithumbup
By: 'Max'
Jan 12,2015
0 people found
this helpful
Made the letting process smooth and easy. Assisted with all the steps and responded to all questions and queries promptly. Top notch member of staff....
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“Harry was very helpful when it came to sorting out ......”

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Jan 08,2015
Minithumbup
By: 'Christina'
Jan 08,2015
0 people found
this helpful
Harry was very helpful when it came to sorting out the tenancy. Initial viewing went smoothly, meeting with the landlord was smooth as well. He gave answers to all the questions. he got in contact with the landlord and arranged for unwanted furniture to be ...
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Comment on agent fees
agency fees are really high.
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“Kenny was outstanding in everything that he did for us. ......”

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Jan 07,2015
Minithumbup
By: 'David'
Jan 07,2015
0 people found
this helpful
Kenny was outstanding in everything that he did for us. He constantly called us and emailed us to keep us on the loop of our property and everything we needed to know. When we met him in person he was even friendlier than I had ...
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“Unlike my previous experiences with other estate agents, Stephen and ......”

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Dec 19,2014
Minithumbup
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Stephen
By: 'Mandy'
Dec 19,2014
0 people found
this helpful
Unlike my previous experiences with other estate agents, Stephen and his Ludlow Thompson staff members were very professional and super helpful in getting my house rented. All queries were dealt with efficiently and emails were responded to in a timely manner. The property was let ...
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“My partner and I had had a terrible experience with ......”

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Dec 19,2014
Minithumbup
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Stephen
By: 'D.'
Dec 19,2014
0 people found
this helpful
My partner and I had had a terrible experience with our previous agent and tenants, we were wary of inviting new agents to re-let our property in case we got the same service. We couldn't have been more wrong. From the outset Stephen Graham was ...
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Comment on agent fees
Given that Stephen and his team achieved the full rental price and the tenants paid a large deposit, we were 'satisfied' to pay the fee agreed. However, as we've now come to understand, the fee is based on the service of Ludlow Thompson across the board, which includes your accounts dept. Over the contract term we will see how well the rental collection service works. Probably better to ask in 12 months time if the fee was fair.
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“All staff members were polite, helpful and efficient. They provided ......”

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Dec 05,2014
Minithumbup
By: 'Iason'
Dec 05,2014
0 people found
this helpful
All staff members were polite, helpful and efficient. They provided me all info and help prior to my arrival in London. Happy to work with them in the near future....
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“Amazing help finding the current lovely apartment after having a ......”

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Dec 01,2014
Minithumbup
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Stephen
By: '288A'
Dec 01,2014
0 people found
this helpful
Amazing help finding the current lovely apartment after having a previous deal fall through. Great help, and even held parcels for us, however there are still things in he apartment that needs fixing....
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“I have been very satisfied with the staff at LT. ......”

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Nov 14,2014
Minithumbup
By: 'KD'
Nov 14,2014
0 people found
this helpful
I have been very satisfied with the staff at LT. Everyone has been extremely approachable and flexible, always happy to meet the customer's need. Good communication. And overall a very good experience....
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“I would like to take this opportunity to thank Martyn ......”

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Nov 09,2014
Minithumbup
By: 'L'
Nov 09,2014
0 people found
this helpful
I would like to take this opportunity to thank Martyn and Kelvin for the professional way in which my flat sale was handled. Although the sale has had its complications they always replied quickly to any queries and was incredibly helpful. Excellent service, thank you ...
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“I went with Ludlow Thompson as they were well located ......”

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Nov 09,2014
Minithumbup
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Stephen
By: 'RH'
Nov 09,2014
0 people found
this helpful
I went with Ludlow Thompson as they were well located for my property for prospective viewings, and also reasonably competitive on rates. They found tenants for me extremely quickly achieving a good price and Steven and Kenny also went the extra mile in helping deal ...
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“Martin Blanchard dealt with the sale and was professional, available ......”

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Nov 09,2014
Minithumbup
By: 'Connie'
Nov 09,2014
0 people found
this helpful
Martin Blanchard dealt with the sale and was professional, available and accurate in explaining and managing the process of selling our house. He and his team achieved the price we were looking for and helped move the process along liaising with our, and the buyer's, ...
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Comment on agent fees
We were able to negotiate a competitive fee and felt that the Ludlow Thompson Lewisham Branch were good value for money.
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“This was my first time using your agency and found ......”

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Nov 07,2014
Minithumbup
By: 'Rashid'
Nov 07,2014
0 people found
this helpful
This was my first time using your agency and found Martin Blanchard to be both Very professional and very well informed about the local market. I have already recommend the agency to three other landlords, the service level given at this branch is Second to ...
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“I am a Landlady for 606 Maritime House I contacted Ludlow ......”

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Nov 04,2014
Minithumbup
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Stephen
By: 'Judith'
Nov 04,2014
0 people found
this helpful
I am a Landlady for 606 Maritime House I contacted Ludlow Thompson to rent out my property the service was excellent Stephen is great amazing he is friendly yet professional. I have achieved a good value rent for my property I am really pleased I have ...
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Comment on agent fees
Best price couldn't ask for more
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“Both the above staff members were extremely efficient and supportive ......”

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Oct 31,2014
Minithumbup
By: 'Jennifer'
Oct 31,2014
0 people found
this helpful
Both the above staff members were extremely efficient and supportive through the entire process. It was stressful at times but there continued efforts to help things run smoothly made things a whole lot easier....
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“I was very pleased with the service I received from ......”

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Oct 30,2014
Minithumbup
By: 'Jordan'
Oct 30,2014
0 people found
this helpful
I was very pleased with the service I received from LudlowThompson especially our agent, Harry was very helpful throughout the whole process in the beginning with finding an apartment and viewings. He is friendly, polite and knowledgeable. Harry is also a good delegate between point ...
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“Ludlow Thompson are without doubt the worst letting agents we ......”

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Oct 02,2014
Minithumbdown
By: 'Ludlow'
Oct 02,2014
0 people found
this helpful
Ludlow Thompson are without doubt the worst letting agents we have ever dealt with. They charge an obscene admin fee of £750 per person on signing a contract, but we have never seen the results of this 'administration.' They have messed up at every turn, ...
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What agent could do to change your mind?
They could actually follow through on any of their publications as the manager of our property.
Attached Filesnbsp;
Comment on agent fees
As above, we have yet to see the results of the ‚£750 per person administration fee. Even after a promised refund, reducing it to ‚£420 per person, we have not yet had the money despite it being agreed on three weeks ago.
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Was this helpful? Yes
By: ludlowthompson.com
Oct 03, 2014
View all comments (1)
Good morning, Ludlowthompson.com Ltd would like to thank you for taking the time to provide feedback with regards to the service that you have received. It is very disappointing to hear that you have had a poor experience with us during the rental process. It would be much appreciated if you could contact us at [email protected], so that we are able to look into all of your comments further, to ensure that this does not happen in future. Ludlowthompson.com Ltd wishes you all th ...

“I have dealt with kelvin when i put up flat ......”

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Sep 30,2014
Minithumbup
By: 'deborah'
Sep 30,2014
0 people found
this helpful
I have dealt with kelvin when i put up flat up and have found him very nice to deal with very helpful but i have to commend martin for his help in finally completing which i have today it was a very difficult sale thanks ...
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“The agent who showed me around the flat was pleasant ......”

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Sep 14,2014
Minithumbdown
By: 'C.'
Sep 14,2014
0 people found
this helpful
The agent who showed me around the flat was pleasant enough to speak to but the whole renting process was a nightmare. They provide misleading information on the rent (none of the price advertised on their window,online and from the agent matched), and the ...
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What agent could do to change your mind?
Wouldn't use the company again.
Attached Filesnbsp;
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By: ludlowthompson.com
Oct 03, 2014
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Good morning, thank you for your feedback. Ludlowthompson.com Ltd would like to sincerely apologise that you have had a poor experience in relation to the rental process, this is very disappointing to hear. If would be much appreciated if you could email over your concerns onto [email protected] so that we are able to look into your concerns further for you. We would also like to thank you for taking the time to provide feedback, this is much appreciated so that we are able to ...

“Both kenny and stephen were very helpful at getting things ......”

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Sep 03,2014
Minithumbup
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Stephen
By: 'Jamie'
Sep 03,2014
0 people found
this helpful
Both kenny and stephen were very helpful at getting things moving quickly for us and making sure we had a great flat to live in. Many thanks to them both....
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Comment on agent fees
high fees
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“Tom has been great and friendly over the phone since ......”

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Aug 28,2014
Minithumbup
By: 'anonymous'
Aug 28,2014
0 people found
this helpful
Tom has been great and friendly over the phone since we moved in as our property manager, he does always ring back when I send him an email and will keep us up to date when it comes to repairing/maintenance of the property. As ...
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Comment on agent fees
Expensive and none transparent.
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By: ludlowthompson.com
Sep 19, 2014
View all comments (1)
Good afternoon, we would like to thank you for taking the time to provide feedback with regards to the service that you have received from ludlowthompson.com Ltd. It is great to hear that he always keeps you updated throughout this process and he is always available to answer your questions. Ludlowthompson.com Ltd would like to sincerely apologise for the previous problems that you have previously encountered, this is very disappointing to hear but we are very appreciative that you have informed ...

“I rarely write reviews but, on this occasion, I have ......”

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Aug 27,2014
Minithumbup
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Stephen
By: 'Gabor'
Aug 27,2014
0 people found
this helpful
I rarely write reviews but, on this occasion, I have to return the special effort LudlowThompson and Stephen have put into letting my property, which has been simply exemplary and outstanding in every aspect. From the response to my initial enquiry through the discussion of ...
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By: ludlowthompson.com
Sep 19, 2014
View all comments (1)
Good afternoon, we would like to thank you for taking the time to provide feedback in relation to the Lewisham Lettings Branch, it is great to hear that Stephen was able to make this an exceptional process for you. It is very pleasant to hear that the process was very quick and that you received excellent communication at all times. Ludlowthompson.com Ltd wishes you all the best. ...
Staff picture Alexander
(32)
Staff picture Mark
(17)

Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 10:26 AM 08/07/2016 by allAgents

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Branch - Lewisham, London, N4

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