Bow, London, E3
4.7/5, 493 reviews
94% recommended
96% sales valuation accuracy
96% sales fee satisfaction
90% lettings valuation accuracy
81% lettings fee satisfaction
ludlowthompson Bow is one of the most popular estate agent offices in East London. You can find us situated on the Mile End Road, next to the Mile End underground station across from Mile End Park. Our property agents in Bow manage properties in the E3 postcode area and surrounding ... show more ludlowthompson Bow is one of the most popular estate agent offices in East London. You can find us situated on the Mile End Road, next to the Mile End underground station across from Mile End Park. Our property agents in Bow manage properties in the E3 postcode area and surrounding regions.
Why ludlowthompson agents in Bow?
This estate agency has been set up since 1993 and has been growing at an unbelievable pace ever since. Now, we have more than a 10 branch network across and beyond London City. Our professional experience adds up to more than 40 years in the property industry. We specialise in property sales, lettings, and management. To ensure we provide the same high level of service throughout each of our branches, we train and help our staff members obtain the necessary qualifications. Estate agents in Bow can provide a customised service to answer specific client inquiries.


Our agents are local to the East London area to make sure we live right in the centre of what is happening in the local property market. Many of our clients move to London from other cities in the UK, therefore, require help with settling in the local area and finding out information on local amenities. We enjoy answering all of our clients' questions and make sure we provide a completely transparent communication between landlords and residents. ludlowthompson agents in Bow offer free home valuations for those looking to sell their properties.
Bow property and area guide
There are so many different types of residential properties to choose from in this area. Young professionals, looking for an affordable place to live and commute into the city choose to live in the regenerated council blocks in Bow. An interesting conversion of the old Bryan & May factory has been turned into flats. For more conventional housing you can find beautiful leafy streets with Georgian terraces or look for newly developed blocks of flats. Bow attracts a variety of students and young families to this eclectic part of East London. Do not hesitate to contact ludlowthompson estate agents to find out more about the area and current properties on offer.
Ludlow Thompson the award winning London agent

Latest Reviews

View all Reviews 493
24th May 2023
reviewed by 'Samuel'
“It was a great and welcoming viewing experience. Thanks, Nathan Ellis. I much appreciate your guide round the property!...”
12th Apr 2021
reviewed by 'Kevin'
“Big thanks to Jesse Oteri for providing a professional service ensuring everything went smoothly. I would highly recommend Jesse for ......”
22nd Jan 2021
reviewed by 'Beth'
“Great guidance and counsel every step of the way selling my flat. Professional, efficient and great service. I wouldn't have ......”
3rd Sep 2020
reviewed by 'Lily'
“Terrible isn't even enough. Thieves, manipulators, fakes & problematic. They will steal your money from absolutely anywhere possible; treat you horribly ......”
7th Jul 2020
reviewed by 'Bruno'
“Great rapport, always available for questions, and to provide keys to the property repeatedly!I would recommend Ludlowthomson, Terence and ......”
22nd Jun 2020
reviewed by 'Sabina'
“Roy Stewart - Ludlow Thompson BowRoy was prompt, professional and made us feel at ease. He was able to provide ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 17:00
  • Sunday: Closed
Address

ludlowthompson
634-636 Mile End Road
London
Greater London
E3 4PH
020 8981 2670

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £44,000 £3,060,000
Lettings 90% 81% £260 £4,008
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
83 8 193 14 94 1 81 2 13 4
Areas covered
  • E3
  • E1 4
  • E1 3
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
ludlowthompson Image 1
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ludlowthompson Apex, WR4

“My experience with Ludlow Thompson was overall very positive. From ......”

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Jan 20,2015
Minithumbup
By: 'Victoria'
Jan 20,2015
0 people found
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My experience with Ludlow Thompson was overall very positive. From the outset, Zara went out of her way to accommodate me, re-organising her viewing schedule to fit in with my very tight timescale for finding a property. Zara was also very helpful when organising a ...
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“I had a few issues for the first few months ......”

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Jan 15,2015
Minithumbup
By: 'Edson'
Jan 15,2015
0 people found
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I had a few issues for the first few months while trying to buy my property. First of all because the vendor was not as available as he should have been and secondly because a member of the staff that is no longer in the ...
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“I personally received great service from the above staff members. ......”

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Jan 15,2015
Minithumbup
By: 'Puja'
Jan 15,2015
0 people found
this helpful
I personally received great service from the above staff members. All queries were dealt with very effectively and in good time. They were very clear with what had to be done and all information regarding the flat and the move. The move was made very ...
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“Excellent customer service, easy communication and 100% commitment of the agents ......”

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Jan 14,2015
Minithumbup
By: 'Agata'
Jan 14,2015
0 people found
this helpful
Excellent customer service, easy communication and 100% commitment of the agents we dealt with. We received all the assistance we could have hoped for. Highly recommended!...
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“My partner and I used the services of Ludlow Thompson ......”

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Jan 14,2015
Minithumbup
By: 'Meenakshi'
Jan 14,2015
0 people found
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My partner and I used the services of Ludlow Thompson Mile End to find the property to rent. We managed to get the property in first appointment which was arranged by David. David was very professional and proved to be a very trustworthy and helpful. ...
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“Good agents, will go to use in future. Followed up ......”

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Jan 14,2015
Minithumbup
By: 'mercedeseclass'
Jan 14,2015
0 people found
this helpful
Good agents, will go to use in future. Followed up on things quickly, and they were very understandable. recommended highly...
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“Very helpful and profesional service, regarding paperwork and finding the ......”

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Jan 13,2015
Minithumbup
By: 'Matic'
Jan 13,2015
0 people found
this helpful
Very helpful and profesional service, regarding paperwork and finding the house. Would be 5 starts if you would ensure the place is pest free!...
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“We found John Morritt to be helpful, professional and trustworthy ......”

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Jan 13,2015
Minithumbup
By: 'S.'
Jan 13,2015
0 people found
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We found John Morritt to be helpful, professional and trustworthy during the purchase of our house. He was very attentive and made the process very smooth....
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“David was fantastic throughout the whole process. Me and my ......”

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Jan 13,2015
Minithumbup
By: 'Sudan'
Jan 13,2015
0 people found
this helpful
David was fantastic throughout the whole process. Me and my flatmates managed to rent a property in a short time and are really pleased with the service provided. We highly recommend them....
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“Agent was friendly and approachable. Kept on top of things, ......”

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Jan 13,2015
Minithumbup
By: 'R'
Jan 13,2015
0 people found
this helpful
Agent was friendly and approachable. Kept on top of things, and made regular contact to ensure tenants were ready and up to date with the letting process. Made sure everything was completed on time, including all the early stages of the move in process, the ...
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Comment on agent fees
Could have had a slightly lower price, as neighbouring tenants who are renting are paying 20 pounds less each week. For students, rent is slightly over priced.
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“Becoming a tenant through an agent was a tough choice ......”

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Jan 12,2015
Minithumbup
By: 'Zayn'
Jan 12,2015
0 people found
this helpful
Becoming a tenant through an agent was a tough choice to make, it maybe safer but it comes at a cost. I can honestly say that dealing with Ludlow Thompson has been nothing but smooth. From the viewings to wiring up the contracts, everything was ...
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“Excellent service. Profession at all times. Prompt replies to emails. ......”

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Jan 10,2015
Minithumbup
By: 'Ben'
Jan 10,2015
0 people found
this helpful
Excellent service. Profession at all times. Prompt replies to emails. Friendly, approachable and able to answer questions concisely and thoroughly. Great communication throughout....
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“The team has been reactive to find applicants quicly and ......”

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Jan 08,2015
Minithumbup
By: 'Sarah'
Jan 08,2015
0 people found
this helpful
The team has been reactive to find applicants quicly and very responsive on the different criterias. If the service continues like this on the flat management, it is a no fault for the bow agency...
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“David was very cooperative in helping me to find out ......”

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Jan 06,2015
Minithumbup
By: 'Alberto'
Jan 06,2015
0 people found
this helpful
David was very cooperative in helping me to find out a place to live. Always try to fit my preferences and suggested some places that might match with them, until we finally found o good one. Fabian was also very coopertavie at the end of ...
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“The agent was very informative and quick to respond. He ......”

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Dec 19,2014
Minithumbup
By: 'Nik'
Dec 19,2014
0 people found
this helpful
The agent was very informative and quick to respond. He was very customer friendly and provided much help and guidance to us in what would otherwise have been a difficult process given we are first time buyers....
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“I purchased a property from Ludlow Thompson in December 2014. I ......”

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Dec 19,2014
Minithumbup
By: 'Anonymous'
Dec 19,2014
0 people found
this helpful
I purchased a property from Ludlow Thompson in December 2014. I dealt with Jonny Kuzak and John Morrit.. I found each of them to be highly responsive, professional and easy to deal with. It was a pleasure dealing with them both. As a first time buyer, ...
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“The agent and his colleagues at Ludlow Thompson were responsive ......”

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Dec 18,2014
Minithumbup
By: 'E'
Dec 18,2014
0 people found
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The agent and his colleagues at Ludlow Thompson were responsive and helpful throughout, helped us achieve a fairly quick and smooth sale....
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“The team at the Bow office have been great to ......”

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Dec 18,2014
Minithumbup
By: 'Philip'
Dec 18,2014
0 people found
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The team at the Bow office have been great to work with from the start, very professional but still very personable and always willing to help whenever i had questions to ask. Especially Jonny Kuzak and John Morritt who have both been great in helping ...
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“The Agent was late to meet us outside the property. ......”

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Dec 11,2014
Minithumbdown
By: 'Annoyed123'
Dec 11,2014
0 people found
this helpful
The Agent was late to meet us outside the property. Once he finally arrived, he spoke to us as if we knew nothing about buying a property, despite telling them that I have bought and sold several properties in the area, over the last 10 years. ...
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What agent could do to change your mind?
By being punctual and acting in a professional, courteous manner.
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By: ludlowthompson.com
Dec 11, 2014
View all comments (1)
Good afternoon, we would like to apologise that you have had cause to complain, this was never our intention as we pride ourselves on our customer service. It would be much appreciated if you are able to contact us at [email protected] so that we are able to look into this matter at hand further for you. Many thanks. ...

“Ludlow Thompson at Bow were very quick and prompt in ......”

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Nov 16,2014
Minithumbup
By: 'Megha'
Nov 16,2014
0 people found
this helpful
Ludlow Thompson at Bow were very quick and prompt in their communication with me and in letting me know what I needed to provide in order to secure my tenancy for the flat I wanted. They also have been very polite and approachable throughout the ...
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“Many thanks to John and Jonny for guiding me through ......”

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Nov 13,2014
Minithumbup
By: 'Mark-T'
Nov 13,2014
0 people found
this helpful
Many thanks to John and Jonny for guiding me through would could have been a stressful and difficult transaction (through no fault of theirs). John was, and continues to be, very personable & helpful and extremely easy to contact, and both John and Jonny were very ...
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“David was great. Extremely helpful and knowledgable during the viewing ......”

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Nov 07,2014
Minithumbup
By: 'Kevin'
Nov 07,2014
1 people found
this helpful
David was great. Extremely helpful and knowledgable during the viewing and made the whole process very stress free. Would definitely use again. We were very last minute tennants after being let down by another agency and Ludlow Thompson really saved our bacon. The flat is ...
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Comment on agent fees
Fees slightly higher than others but I suppose you get what you pay for
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“I have worked with Fabian in two occasions to rent ......”

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Nov 05,2014
Minithumbup
By: 'OscarL'
Nov 05,2014
0 people found
this helpful
I have worked with Fabian in two occasions to rent two properties and both times he has been efficient and to the point....
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Comment on agent fees
I agreed separate fees outside their normal terms and he was accommodating
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“David helped us at a time where we only had ......”

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Nov 04,2014
Minithumbup
By: 'RicE14'
Nov 04,2014
0 people found
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David helped us at a time where we only had one week to find a property. The referencing process was speeded up and we moved in on the same day our exisiting tenancy came to an end Highly recommended - thank you...
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Comment on agent fees
Slightly more than we anticipated but in line with other estate agents
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“Jonny was very helpful and made the process of buying ......”

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Oct 22,2014
Minithumbup
By: 'wadeandamy'
Oct 22,2014
0 people found
this helpful
Jonny was very helpful and made the process of buying our first flat easy.He was very quick to reply to our questions and assisted us with negotiations with the vendor....
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“I received an excellent service from all members of the ......”

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Oct 22,2014
Minithumbup
By: 'CV'
Oct 22,2014
0 people found
this helpful
I received an excellent service from all members of the Bow team involved in the sale of my property. The sale was not straightforward and they worked hard to address my concerns and reassure me at every stage of the process. Jonny Kuzak, in particular, ...
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Comment on agent fees
Very competive fee rate.
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“Jonny was helpful and straightforward throughout - he replied swiftly ......”

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Oct 22,2014
Minithumbup
By: 'Ed'
Oct 22,2014
0 people found
this helpful
Jonny was helpful and straightforward throughout - he replied swiftly to our emails and did his best to make the whole process smooth. A satisfied customer....
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“I couldn't have been more pleased with Jonny's service. It ......”

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Oct 22,2014
Minithumbup
By: 'James'
Oct 22,2014
0 people found
this helpful
I couldn't have been more pleased with Jonny's service. It was a difficult sale with numerous hoops to jump through and it could have got quite fraught but Jonny was always there as a calming influence and to offer sage advice. I have provided feedback ...
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“Zara was very helpfull in the seach processShe let us ......”

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Oct 21,2014
Minithumbdown
By: 'AE'
Oct 21,2014
0 people found
this helpful
Zara was very helpfull in the seach process She let us us know when we could view the property quite quickly as the agents didn't have access to the property initially and assisted us during the viewing She gave us loads of infos on the ...
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“Although a busy office Jonny treated me as if I ......”

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Oct 21,2014
Minithumbup
By: 'William'
Oct 21,2014
0 people found
this helpful
Although a busy office Jonny treated me as if I was the only customer and went through everything step by step, taking the time to make sure everything was understood and allaying any fears I might have had. This is important especially if this is ...
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Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 5:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. ([email protected]).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 5:21 PM 03/06/2019 by allAgents

Awards won by ludlowthompson, London E3 4PH



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ludlowthompson

Branch - Bow, London, E3

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