Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

View all Reviews 689
13th Dec 2024
reviewed by 'Tony'
“We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Jones Robinson Estate Agents Image 1
Lambourn, RG17
Newbury, RG14

“A huge thank you to the team at Jones Robinson ......”

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Aug 28,2016
Minithumbup
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Paul
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Deborah
By: 'Jeff'
Aug 28,2016
0 people found
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A huge thank you to the team at Jones Robinson for a superbly professional job in selling our home in Paddock Road Newbury. Paul Evans came out to value our property and did an amazingly thorough job in preparing us for the sale. The valuation ...
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Comment on agent fees
Fair and competitive
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“Anna has been really helpful for me (a landloard). She ......”

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Aug 25,2016
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Anna
By: 'Sarah'
Aug 25,2016
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Anna has been really helpful for me (a landloard). She has delt with me and the tennants professionally and efficiently...
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“Extremely happy with the service provided by Jones Robinson. Micheal ......”

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Aug 23,2016
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Michael
By: 'Jamie'
Aug 23,2016
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Extremely happy with the service provided by Jones Robinson. Micheal Simpson was very reassuring throughout the whole process. Every stage was completed swiftly and would highly recommend Jones Robinson. Big thank you to Paul Broomhall for his help also....
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Comment on agent fees
Agent's fees are competitive.
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“Just a quick note to say a big thank you ......”

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Aug 18,2016
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Paul
By: 'Lindsey'
Aug 18,2016
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Just a quick note to say a big thank you to Jones Robinson for their help in buying our wonderful new home and selling my flat. James was especially helpful and went that extra mile to try and get us booked in on the many ...
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Comment on agent fees
Fees are fair in comparison to other agents
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“Paul first valued our house in 2015, but we were unable ......”

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Aug 17,2016
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Paul
By: 'Dave'
Aug 17,2016
0 people found
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Paul first valued our house in 2015, but we were unable to proceed due to a family bereavement. There was no hassle and we were very happy to ask for an updated quote in January 2016. Paul was always polite and courteous and kept us fully informed ...
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Comment on agent fees
Could always have been less but no more than the market rate.
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“Very happy with the service we received from the staff ......”

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Aug 15,2016
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Paul
By: 'Dave'
Aug 15,2016
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Very happy with the service we received from the staff at Jones Robinson. Paul Evans made the whole process very easy for us, from the valuation through to the accepting the offer. We would definitely use them in the future and recommend them....
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Comment on agent fees
Market vaule
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“Extremely happy with the outcome of selling our house.Found ......”

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Aug 12,2016
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Paul
By: 'Ingrid'
Aug 12,2016
0 people found
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Extremely happy with the outcome of selling our house. Found all staff at jones Robinson very professional , friendly and helpful, from the initial meeting with Paul hodgson, the team of ladies running the viewings and the office staff. Would use them again!...
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Comment on agent fees
Very fair
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“As a buyer Regular contact, easy to get hold of. ......”

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Aug 10,2016
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By: 'Newbury'
Aug 10,2016
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As a buyer Regular contact, easy to get hold of. Always kept us in the loop and made visits to the property easy for us....
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“Paul provided good advice on marketing our property, he listened ......”

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Aug 02,2016
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Paul
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Deborah
By: 'Martin'
Aug 02,2016
0 people found
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Paul provided good advice on marketing our property, he listened to our requirements and discussed his proposals, and we achieved our objectives. We received good feedback during the marketing period, as we were not usually around. Both Paul & Deborah were responsive to our questions during ...
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Comment on agent fees
Whilst not the cheapest, provided good value for the service offered.
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“I would like to make this 5 star review for Deborah ......”

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Aug 01,2016
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Deborah
By: 'Cooke_26'
Aug 01,2016
0 people found
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I would like to make this 5 star review for Deborah Tomlinson who went the extra mile when I purchased my first property through Jones Robinson. With anything, there is always room for improvement - would be good for communication to improve for other staff members ...
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“Efficient, Smart, Friendly staff, always return calls promptly and keep ......”

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Jul 31,2016
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Rachel
By: 'AA'
Jul 31,2016
0 people found
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Efficient, Smart, Friendly staff, always return calls promptly and keep you informed. On time for viewings, have good knowledge of the properties they show you....
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Comment on agent fees
N/A
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“Moving from abroad , it was very pleasant to be guided ......”

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Jul 29,2016
Minithumbup
By: 'Freddythefrench'
Jul 29,2016
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Moving from abroad , it was very pleasant to be guided by the team, all was clear and fast. Good job !...
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Comment on agent fees
Fees are on average price .
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“Great experience marketing my property with Jones Robinson and on ......”

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Jul 27,2016
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Caroline
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Karen
By: 'NS'
Jul 27,2016
0 people found
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Great experience marketing my property with Jones Robinson and on subsequent viewings as well, I would highly recommend. Particular shout outs to Caroline Wright, James Oldring, Karen Ramsey and Lisa Crayton....
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“The Jones Robinson Team have been fab! Michael, in particular ......”

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Jul 18,2016
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Michael
By: 'Manda'
Jul 18,2016
0 people found
this helpful
The Jones Robinson Team have been fab! Michael, in particular has been simply amazing throughout the process of selling my property; taking the pain out of a potentially stressful time! He is an absolute professional; but more than that, he is patient, respectful, kind and ...
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Comment on agent fees
Very reasonable, in light of the high quality service provided.
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“The team at Jones Robinson were simply fantastic throughout our ......”

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Jul 18,2016
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Deborah
By: 'HappyinNewbury'
Jul 18,2016
0 people found
this helpful
The team at Jones Robinson were simply fantastic throughout our home buying adventure. In particular they were always quick to respond to our queries, were always willing to find out the answers to our questions and they were really good at explaining the process to ...
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“Just purchased a property with Jones Robinson. What a great ......”

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Jul 14,2016
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Deborah
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Michael
By: 'Nick'
Jul 14,2016
0 people found
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Just purchased a property with Jones Robinson. What a great team! From our first conversations making viewing bookings with James, Lisa and Rachel right through the offers stage with Michael and the final completion with Deborah (who worked tirelessly with duty above and beyond) we ...
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“From start to finish the Jones Robinson team at Newbury ......”

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Jul 13,2016
Minithumbup
By: 'Chris'
Jul 13,2016
0 people found
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From start to finish the Jones Robinson team at Newbury were very knowledgeable, approachable and understanding to my particular situation. They kept me updated regularly and helped me along the way through to completion. I chose them for their reputation, and would happily use them ...
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Comment on agent fees
1.5% wasn't the cheapest around but you pay for what you get.
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“I knew of Jones Robinson as I'd had a family ......”

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Jul 13,2016
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Deborah
By: 'Wingchun1984'
Jul 13,2016
0 people found
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I knew of Jones Robinson as I'd had a family member by they're house through them so I was pleased when our property came up on they're website. This was my fiancé and i's first step on the property ladder and the guys at Joned ...
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Comment on agent fees
The agents fees where absolutely fine, we were using a finacial advisors to help us with our mortgage process. With that cost as well the estate agents fees where hardly noticed so that tells you how reasonable they were.
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“We recently purchased a property through Jones Robinson and experienced ......”

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Jul 12,2016
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Deborah
By: 'Ashley'
Jul 12,2016
0 people found
this helpful
We recently purchased a property through Jones Robinson and experienced great service from them. They helped us from the first to the last step and were always there when we had any questions or queries that needed to be actioned, They were extremely helpful and ...
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Comment on agent fees
Competitive
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“We recently purchased a property through Jones Robinson, and from ......”

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Jul 12,2016
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Deborah
By: 'Kelly'
Jul 12,2016
0 people found
this helpful
We recently purchased a property through Jones Robinson, and from start to finish received excellent service. They were particularly helpful during the closing stages, with Deborah assisting in any way possible with communicating between the solicitors, which was of invaluable assistance. James was also a ...
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Comment on agent fees
Competitively priced.
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“Poppy is a fantastic member of staff for Jones Robinson. ......”

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Jul 11,2016
Minithumbup
By: 'Chris'
Jul 11,2016
0 people found
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Poppy is a fantastic member of staff for Jones Robinson. She was extremely friendly and helpful, and maintained a high level of professionalism throughout every stage of the process. Overall Poppy and all her team in lettings were a pleasure to work with in securing ...
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Comment on agent fees
Standard agency fee's which are very acceptable given the amount of work and effort put in by the team to secure my prompt move in.
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“Poppy Watts is very kind, nice person. Me and my ......”

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Jul 09,2016
Minithumbup
By: 'Lukasz'
Jul 09,2016
0 people found
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Poppy Watts is very kind, nice person. Me and my partner needed to find flat as soon as possible and Poppy helped us very quickly. Very easy communication....
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Comment on agent fees
very kind, helpful,
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“Going onto the market under value was a risk for ......”

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Jul 07,2016
Minithumbup
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Paul
By: 'Tracey'
Jul 07,2016
0 people found
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Going onto the market under value was a risk for us. But under the advice of Paul, we reluctantly agreed to this strategy. Within 12 hours we had multiple prospective buyers wanting to see the property. One buyer so insistent we had to arrange the viewing ...
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Comment on agent fees
It was similar if not slightly higher than the other agents but as they say in life "you get what you pay for".
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“There was some breakdown in communication when I was passed ......”

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Jun 28,2016
Minithumbup
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Laura
By: 'Caroline'
Jun 28,2016
0 people found
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There was some breakdown in communication when I was passed from Paul to Laura but once Laura was fully on board she provided an excellent service. She kept me informed, was available to discuss issues and provided advice when appropriate....
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Comment on agent fees
Expensive but I hope it will prove to be worth it!
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“The service we received from all involved in our sale ......”

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Jun 27,2016
Minithumbup
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Charles
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Deborah
By: 'Chris'
Jun 27,2016
0 people found
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The service we received from all involved in our sale was excellent. Staff were always friendly and very helpful and sensitive. This was a family probate sale and was handled very sensitively on our behalf. Our questions were answered fully and promptly....
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Comment on agent fees
We negotiated our fees which were comparable with other agent's fees. We consider that the fees were money well spent. We paid extra for the fine and country brochure which our buyers told us was instrumental in their interest in the property.
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“The team at Jones Robinson were absolutely excellent in helping ......”

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Jun 17,2016
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Michael
By: 'Nick'
Jun 17,2016
0 people found
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The team at Jones Robinson were absolutely excellent in helping me with the purchase of my new property. James was always happy to help with all my queries, and was very professional in supporting me. Michael was a great help in showing me around the ...
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Comment on agent fees
Not applicable
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“They were brilliant from start to finish. I was a ......”

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Jun 16,2016
Minithumbup
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Deborah
By: 'Chelsea'
Jun 16,2016
0 people found
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They were brilliant from start to finish. I was a first time buyer and felt quite daunted by the whole process but I was quickly reassured by the excellent customer service. James Old ring registered me with Jones Robinson and found a property to view ...
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“I was very satisfied with the service I received from ......”

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Jun 15,2016
Minithumbup
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Deborah
By: 'Anne'
Jun 15,2016
0 people found
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I was very satisfied with the service I received from Jones Robinson from start to finish. I was especially pleased with the level of communication I received from them especially from Deborah Tomlinson, James Oldring and Paul Evans which is vital in this stressful time ...
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“Can't thank James and Deborah enough for the work they ......”

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Jun 15,2016
Minithumbup
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Deborah
By: 'Amy1988'
Jun 15,2016
0 people found
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Can't thank James and Deborah enough for the work they did to make our first house purchase go through nice and smoothly, from the initial phone call saying our offer had been accepted, to chasing solicitors and the warm welcome received when collecting the keys....
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“I would highly recommend Jones Robinson Estate Agent, I have ......”

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Jun 14,2016
Minithumbup
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Lisa
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Deborah
By: 'Rachel'
Jun 14,2016
0 people found
this helpful
I would highly recommend Jones Robinson Estate Agent, I have received fantastic service selling my house. The viewings were all booked in through Lisa, James and Rachel and they all kept me updated on bookings, changes etc. James and Lisa suggested block viewings which fitted ...
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Staff picture Deborah
(175)
Staff picture Paul
(93)
Staff picture Michael
(69)
Staff picture Paul
(53)
Staff picture Laura
(40)
Staff picture Charles
(33)
Staff picture Anna
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Staff picture Paula
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Staff picture Caroline
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Staff picture Nicky
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Staff picture Sara
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Staff picture Lisa
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Staff picture Wendy
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Staff picture Rachel
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Staff picture Harris
Staff picture Freyea
Staff picture Chloe
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Staff picture Karen
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Staff picture Charlotte
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Staff picture Vanessa
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Staff picture Julie
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Staff picture Caroline
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Staff picture Val
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Staff picture Rachael
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Staff picture Bridget
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents, Newbury RG14 5DT



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