Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

View all Reviews 689
13th Dec 2024
reviewed by 'Tony'
“We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Jones Robinson Estate Agents Image 1
Lambourn, RG17
Newbury, RG14

“Poppy, Beth and Laura were extremely efficient and professional in ......”

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Mar 21,2017
Minithumbup
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Beth
By: 'J'
Mar 21,2017
0 people found
this helpful
Poppy, Beth and Laura were extremely efficient and professional in helping us find a rental property for our family at short notice. Poppy was sensitive and considerate in understanding that it was important for us to find the right house when leaving our family home ...
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“This is the 2nd time we have sold a property ......”

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Mar 21,2017
Minithumbup
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Deborah
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Michael
By: 'N'
Mar 21,2017
0 people found
this helpful
This is the 2nd time we have sold a property through Jones Robinson and it has always been an easygoing process. We are assured that our property will be marketed well. Michael was very supportive and understanding and listened to us at all times. Deborah ...
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Comment on agent fees
Pricey but no different to what other high street agents are charging
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“Laura was very helpful and found us a rental property ......”

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Mar 21,2017
Minithumbup
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Laura
By: 'Katherine'
Mar 21,2017
0 people found
this helpful
Laura was very helpful and found us a rental property that fitted all of our requirements. Jones Robinson has been very efficient at completing our references and getting all the paperwork to us, we would definitely use them again....
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“I find extremely important the relationship between the tenant and ......”

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Mar 11,2017
Minithumbup
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Anna
By: 'Tiago'
Mar 11,2017
0 people found
this helpful
I find extremely important the relationship between the tenant and the estate agent. Having a family, I wanted to have a estate agent that would care about my comfort and my family's comfort. I learned about Jones Robinson from few friends that already worked with ...
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Comment on agent fees
Fees are the same as for all agents, but the services are exceptional.
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“Anna is always excellent, professional, and extremely helpful. She is ......”

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Mar 09,2017
Minithumbup
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Anna
By: 'Benyapa'
Mar 09,2017
0 people found
this helpful
Anna is always excellent, professional, and extremely helpful. She is the person that I can reply upon all the time. I really appreciate Anna's help and care that she put into the property & me as the tenant....
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“I can not thank Laura and paul enough. I would ......”

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Mar 02,2017
Minithumbup
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Paul
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Laura
By: 'Jess'
Mar 02,2017
1 people found
this helpful
I can not thank Laura and paul enough. I would not hesitate at all to recommend Jones Robinson. From day one they gave me honest advice and so many great options to do with my property with my best interest in mind. I put them ...
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“Laura and her team understood exactly what we wanted and ......”

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Mar 02,2017
Minithumbup
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Laura
By: 'Mr'
Mar 02,2017
0 people found
this helpful
Laura and her team understood exactly what we wanted and quickly found just the right tenants for us. Altogether a very satisfactory performance....
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Comment on agent fees
Acceptable
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“Very positive experience working with Michael. Very communicative, gave very ......”

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Feb 28,2017
Minithumbup
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Michael
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Wendy
By: 'Katya'
Feb 28,2017
0 people found
this helpful
Very positive experience working with Michael. Very communicative, gave very open and honest advice, kept me up to date with all proceedings and was very timely in his communication. I had no doubts that he would support me with the sale of my property and ...
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Comment on agent fees
Good- i have no issue with the fees, in fact they are very competative in the Thatcham/Newbury
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“Went into the Newbury office for some advice on 2 rental ......”

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Feb 20,2017
Minithumbup
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Rachel
By: 'Mrs'
Feb 20,2017
0 people found
this helpful
Went into the Newbury office for some advice on 2 rental properties I had just purchased in Milton. Rachel gave me some excellent advice on my options and put me in touch with Oliver Neale at Church Robinson in Dicot. Oliver found me great tenants and ...
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“In October 2016 we unfortunately lost my wife's mother, leaving us ......”

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Feb 10,2017
Minithumbup
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Paul
By: 'Phil'
Feb 10,2017
0 people found
this helpful
In October 2016 we unfortunately lost my wife's mother, leaving us half a house and 70yrs of memories to deal with, not knowing where to start we took the advice of a friend and phoned a few agents to come and value the property. Paul Hodgson ...
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Comment on agent fees
None
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“Caroline Wright from Jones Robinson in Newbury has supported us ......”

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Feb 03,2017
Minithumbup
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Caroline
By: 'ALOJ'
Feb 03,2017
0 people found
this helpful
Caroline Wright from Jones Robinson in Newbury has supported us throughout the marketing and subsequent sale of our house. She and the rest of the team have been professional, extremely knowledgeable of the market and have ensured a stress free transaction...
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Comment on agent fees
Agency fees aren't low but are what I'd expect with a quality service
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“We were very happy with the service provided by Jones ......”

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Jan 11,2017
Minithumbup
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Michael
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Deborah
By: 'Vicky'
Jan 11,2017
0 people found
this helpful
We were very happy with the service provided by Jones Robinson. Michael spent plenty of time explaining all our options, always listened well and gave good advice. He was very personable and great to work with on the sale of our house. Plenty of viewings ...
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Comment on agent fees
In line with other Agents
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“I was impressed by the marketing material Michael brought with ......”

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Jan 06,2017
Minithumbup
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Michael
By: 'Flat'
Jan 06,2017
0 people found
this helpful
I was impressed by the marketing material Michael brought with him when he came to view my property. He explained the auction approach but the starting price was too low in my opinion. In the end, I got my original asking price. Jones Robinson arranged ...
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Comment on agent fees
Fair
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“A good, personal service with impartial and open advice. The ......”

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Jan 04,2017
Minithumbup
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Michael
By: 'Ben'
Jan 04,2017
0 people found
this helpful
A good, personal service with impartial and open advice. The third time we have used Jones Robinson, and on all occasions we have received the service requested. The major plus points are their knowledge of the local market, and 7-day opening hours....
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Comment on agent fees
Fees are a little high, but you get what you pay for...
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“The sale of our house ended up becoming a long ......”

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Nov 16,2016
Minithumbup
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Caroline
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Rachel
By: 'Sarah'
Nov 16,2016
0 people found
this helpful
The sale of our house ended up becoming a long process that was far from straight forward, yet we're glad we chose Jones Robinson. Michael was our point of contact from the first valuation right through to completion and it was great to deal with ...
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“As first time buyers the whole process can seem a ......”

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Nov 14,2016
Minithumbup
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Deborah
By: 'Eloise'
Nov 14,2016
0 people found
this helpful
As first time buyers the whole process can seem a bit daunting! However our experience with Jones Robinson made the whole process much easier than expected! Deborah was great and always on hand to answer questions and chase anything up that we needed! We completed ...
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“I would like to say thank you to Michael for ......”

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Nov 04,2016
Minithumbup
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Deborah
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Michael
By: 'Tanya'
Nov 04,2016
0 people found
this helpful
I would like to say thank you to Michael for selling our house and for advising us at the beginning. And a very big thank you to Deborah for all the help that she has given me in the last few weeks,she has given ...
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Comment on agent fees
I think the fees are fare for the service given..
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“Very good indeed. Exchanged and completed in 8 weeks.. Very helpful ......”

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Nov 04,2016
Minithumbup
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Paul
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Deborah
By: 'R'
Nov 04,2016
0 people found
this helpful
Very good indeed. Exchanged and completed in 8 weeks.. Very helpful staff, and pretty painless(for a house purchase :) Very pleased with the service....
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“My property came to the market shortly after Brexit for ......”

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Nov 01,2016
Minithumbup
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Michael
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Deborah
By: 'Nicole'
Nov 01,2016
0 people found
this helpful
My property came to the market shortly after Brexit for sale or rent. A difficult time. Both sales and rental teams were extremely responsive and well joined up. Everyone from reception staff to more senior staff were always continuously aware of the situation. When passing ...
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“I have been in touch with Poppy for last couple ......”

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Oct 28,2016
Minithumbup
By: 'Elina'
Oct 28,2016
0 people found
this helpful
I have been in touch with Poppy for last couple weeks while finalising my rental with Jones Robinson Newbury. She has been extremely professional through out the process and I have been left very satisfied with the prompt and personalised service I have received....
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Comment on agent fees
Fees are ok
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“We've had a really positive experience selling our property with ......”

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Oct 27,2016
Minithumbup
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Paul
By: 'Annabel'
Oct 27,2016
0 people found
this helpful
We've had a really positive experience selling our property with Jones Robinson. Communication was excellent throughout. Although we dealt mostly with Paul, who was fantastic, the rest of the team were always up-to-speed and very helpful. Paul's knowledge of the local market was invaluable and ...
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“We are interested in extending our home. Caroline offered help ......”

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Oct 24,2016
Minithumbup
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Caroline
By: 'Rebecca'
Oct 24,2016
0 people found
this helpful
We are interested in extending our home. Caroline offered help and advice beyond expectation. She provided us with a clear idea as to the current market value of our home and its potential value following an extension. She was incredibly helpful at making suggestions as ...
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“Deborah worked tirelessly to keep me informed during the sale ......”

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Oct 12,2016
Minithumbup
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Deborah
By: 'Laura'
Oct 12,2016
0 people found
this helpful
Deborah worked tirelessly to keep me informed during the sale and purchase of our properties. The sale was difficult at times for a variety of a reasons but Deborah worked hard to resolve issues and move us forward until we finally exchanged. Thank you Deborah....
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Comment on agent fees
Fairly expensive but good service and not much higher than others in the area.
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“From initial consultation to completion it has been a pleasure ......”

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Oct 12,2016
Minithumbup
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Charles
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Rachel
By: 'Kate'
Oct 12,2016
0 people found
this helpful
From initial consultation to completion it has been a pleasure to deal with Jones Robinson, Charles Robinson was exceptional he went beyond the call of duty and made what was a very difficult sale as stress free as possible. Calls to the office were handled ...
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Comment on agent fees
The fees were fractionally higher than others who quoted but I am confident the sale price achieved and the professional service received made them worth every penny.
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“We are very impressed with the service provided by this ......”

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Oct 07,2016
Minithumbup
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Caroline
By: 'Diana'
Oct 07,2016
0 people found
this helpful
We are very impressed with the service provided by this company. Caroline has dealt with the marketing of the property in a sensitive manner and has been able to offer advice where needed. The sales brochure is very pleasing and shows the best attributes of ...
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Comment on agent fees
Very reasonable
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“Excellent service finding tenants. Laura is a helpful knowledgeable person ......”

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Oct 05,2016
Minithumbup
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Laura
By: 'Laura'
Oct 05,2016
0 people found
this helpful
Excellent service finding tenants. Laura is a helpful knowledgeable person with a strong positive helpful attitude and broad market knowledge. She is always quick to respond....
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Comment on agent fees
Fair
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“We found Caroline very polite and helpful. Not having sold ......”

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Oct 04,2016
Minithumbup
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Caroline
By: 'pj'
Oct 04,2016
0 people found
this helpful
We found Caroline very polite and helpful. Not having sold a house for many years she guided us through the process and helped to secure buyers within a matter of weeks...
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Comment on agent fees
good to fair
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“I have not moved house in over 30 years but Michael ......”

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Oct 02,2016
Minithumbup
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Michael
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Deborah
By: 'Joy'
Oct 02,2016
0 people found
this helpful
I have not moved house in over 30 years but Michael Simpson was very reassuring throughout the whole process and together with Deborah made the whole process run very smoothly. The whole team were extremely helpful and I would definitely recommend Jones Robinson to anyone wishing ...
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Comment on agent fees
They are not the cheapest Agent but because they are very good it is worth paying a little extra.
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“Thank you once again for continued high standard of care ......”

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Sep 26,2016
Minithumbup
By: 'Jilli'
Sep 26,2016
0 people found
this helpful
Thank you once again for continued high standard of care and efficiency extended - this time by the Lettings team. Faultless as always!...
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Comment on agent fees
good
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“Once again a splendid service from Paul Hodgson & his team.......”

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Aug 30,2016
Minithumbup
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Paul
By: 'Pauline'
Aug 30,2016
1 people found
this helpful
Once again a splendid service from Paul Hodgson & his team. From Valuation to completion his team have worked to make this sale as stress free as possible. Excellent communication, service & advice given at all times....
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Staff picture Deborah
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Staff picture Paula
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents, Newbury RG14 5DT



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