Newbury, RG14
4.8/5, 689 reviews
96% recommended
97% sales valuation accuracy
96% sales fee satisfaction
87% lettings valuation accuracy
90% lettings fee satisfaction
No description for branch.
Jones Robinson are Estate Agents based in West Berkshire

Latest Reviews

View all Reviews 689
13th Dec 2024
reviewed by 'Tony'
“We found a buyer for our bungalow with planning permission. Throughout the prolonged period to exchange, which was outside the ......”
27th Oct 2023
reviewed by 'Jóhann'
“Steer clear!....After paying for the top service as sold by Jones Robinson to myself; the communication received was quite ......”
27th Jul 2023
reviewed by 'Sandra Chuma'
“I am a new client to JR and I had a great experience. It did not take me more than 4 ......”
28th Mar 2023
reviewed by 'Marcin'
“I wish to not give even one star! Full of liars. Strongly not recommend this Estate agent! Stay away from ......”
1st Aug 2022
reviewed by 'Govinden'
“If 6 stars were to exist, I would have rated Jones Robinson Estate agency 6 stars where they have stars among the ......”
29th Jun 2022
reviewed by 'Andrew'
“We have used JR for 10 years managing our property and we were always completely satisfied with their service. We also ......”
Opening Hours
  • Open: 24/7
Address

Jones Robinson Estate Agents
118 Bartholomew Street
Newbury
Berkshire
RG14 5DT
01635 35010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 96% £25,200 £1,350,000
Lettings 87% 90% £525 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
72 2 123 15 354 1 97 3 17 5
Areas covered
  • RG14
  • RG14
  • RG17
  • RG18
  • RG18
  • RG19
  • RG19
  • RG20
  • RG20
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Jones Robinson Estate Agents Image 1
Lambourn, RG17
Newbury, RG14

“I have recently rented a property through Jones Robinson. I ......”

Share on :
Nov 19,2012
Minithumbup
By: 'Happy'
Nov 19,2012
0 people found
this helpful
I have recently rented a property through Jones Robinson. I have been through the process of renting on a number of occasions and have always found it such a headache, however this time it was different. My circumstances are such that renting is quite tricky ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I used Jones Robinson because Paul convinced me that they ......”

Share on :
Nov 13,2012
Minithumbup
Staff profile picture
Paul
By: 'Alan'
Nov 13,2012
0 people found
this helpful
I used Jones Robinson because Paul convinced me that they would sell my property no matter what it took, and they did. I originally picked them from the reviews given by many other people. The staff were all very helpful, and kept me informed throughout... ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jones Robinson estate agents were very driven to sell my ......”

Share on :
Oct 31,2012
Minithumbup
By: 'Jen'
Oct 31,2012
0 people found
this helpful
Jones Robinson estate agents were very driven to sell my home and kept me regularly updated with progress. I am very satisfied with the service....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“we were very satisfied with the help we had from ......”

Share on :
Oct 20,2012
Minithumbup
Staff profile picture
Paul
By: 'chris'
Oct 20,2012
0 people found
this helpful
we were very satisfied with the help we had from jones robinson - very friendly , they made you feel as though you were part of their family - even staying to lunch on one occasion!!!! we will always consider them first in any future house ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot fault the service received from Jones Robinson. Charles ......”

Share on :
Oct 19,2012
Minithumbup
Staff profile picture
Charles
By: 'Caroline'
Oct 19,2012
0 people found
this helpful
I cannot fault the service received from Jones Robinson. Charles was more than happy to come and review the property and offer advice early in the process and well before we were ready to put it on the market, once we were ready to go ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jones Robinson were fantastic from start to finish. They were ......”

Share on :
Oct 16,2012
Minithumbup
Staff profile picture
Paul
Staff profile picture
Deborah
By: 'P'
Oct 16,2012
0 people found
this helpful
Jones Robinson were fantastic from start to finish. They were professional, friendly and helpful from start to finish. Paul Hodgson was excellent and guided us through the process admirably, resulting in a successful sale. He kept us informed constantly and worked hard to get the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jones Robinson staff were extremely helpful in all aspects of ......”

Share on :
Oct 11,2012
Minithumbup
Staff profile picture
Deborah
By: 'Barbara'
Oct 11,2012
0 people found
this helpful
Jones Robinson staff were extremely helpful in all aspects of our house sale but Deborah Tomlinson deserves an extra mention for her part as she dealt with myself and the buyer while we were both particularly stressed, and probably hysterical at times, with a cheerful ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“To start with they didnt give us the liberty to ......”

Share on :
Oct 08,2012
Minithumbdown
By: 'AJ197'
Oct 08,2012
5 people found
this helpful
To start with they didnt give us the liberty to see and sign a check in report on move in, and after repeated requests we still didnt get it. Then a few weeks after we moved in we called the estate agents to see if ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Paul Broomham
Oct 09, 2012
View all comments (1)
Dear AJ197, I have just read your review and was concerned to read your comments. We take all complaints extremely seriously because we believe delivering the best levels of customer service is the most important thing we can achieve and if we have failed in this regard we need to do all we can to put it right. I would very much like to discuss this with you directly to see if there is anything I can do to help you. I would very much welcome the opportunity of discussing your complain ...

“We had such fantastic service from Jones Robinson. Elizabeth Alden ......”

Share on :
Oct 02,2012
Minithumbup
By: 'Katie'
Oct 02,2012
0 people found
this helpful
We had such fantastic service from Jones Robinson. Elizabeth Alden looked after us brilliantly. Always available for viewings and very efficient. It was a very tight turn around and we were under a lots of pressure. Elizabeth made sure it all happened when it needed ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The agents pushed my solicitor to keep the momentum going, ......”

Share on :
Sep 24,2012
Minithumbup
By: 'R'
Sep 24,2012
0 people found
this helpful
The agents pushed my solicitor to keep the momentum going, as the vendor of the house I was simultaneously buying had a definite date by which we must complete or he would back out. They also dealt with that vendor's agent and solicitor on my ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We approached Richard after having had a terrible time with ......”

Share on :
Sep 23,2012
Minithumbup
By: 'Les'
Sep 23,2012
0 people found
this helpful
We approached Richard after having had a terrible time with another Agent in Newbury he was like a breath of fresh air , professional, knowledgeable,and reassuring . We had given the agents 4 weeks notice and Richard was due to take over after them unfortunately much to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Paul gave us great advice about the current property market ......”

Share on :
Sep 12,2012
Minithumbup
Staff profile picture
Paul
Staff profile picture
Deborah
By: 'Dimond'
Sep 12,2012
0 people found
this helpful
Paul gave us great advice about the current property market and gave us a good valuation for our property. Within 3 days of the property being marketed we recieved an offer. All was going well until the week of exchange when a party further down the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very prompt atendance to property to take details etc and ......”

Share on :
Sep 12,2012
Minithumbup
Staff profile picture
Charles
Staff profile picture
Deborah
By: 'MALLARD'
Sep 12,2012
0 people found
this helpful
Very prompt atendance to property to take details etc and very quickly placed on to market. Excellent feedback before and after each viewing. Excellent advice regarding offers received resulting in a good buyer. Excellent help, advice and feedback again during the offer stage up to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jones Robinson were excellent. They handled my needs exceptionally well. ......”

Share on :
Aug 06,2012
Minithumbup
Staff profile picture
Paul
By: 'Simon'
Aug 06,2012
0 people found
this helpful
Jones Robinson were excellent. They handled my needs exceptionally well. The information provided for potential vendors was very good and very nicely presented. Paul Evans is an excellent valuer and negotiater and he did a grand job in looking after my interests whilst a mutually ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Deborah and David were extremely kind when speaking and helping ......”

Share on :
Aug 01,2012
Minithumbup
Staff profile picture
Deborah
By: 'Claire'
Aug 01,2012
0 people found
this helpful
Deborah and David were extremely kind when speaking and helping my husband with his late fathers house sale, at a time when he was struggling to come to terms with his loss. Telephone calls and emails were always returned promptly, and even when the first ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From the moment that I viewed my flat I found ......”

Share on :
Jul 31,2012
Minithumbup
By: 'Michael'
Jul 31,2012
0 people found
this helpful
From the moment that I viewed my flat I found Marc to be more than helpful. Being self employed it is a struggle to be able to rent and Marc made sure that everything was handled as quickly and as efficiently as possible. He was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“JR have been managing my property for a number of ......”

Share on :
Jul 13,2012
Minithumbup
By: 'TPW'
Jul 13,2012
0 people found
this helpful
JR have been managing my property for a number of years now. They have always done a fabulous job, and when a significant leak in my bathroom caused the lounge ceiling to cave in, they came to the rescue. They organised emergency plumbers & quotes, as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From day one Richard had a friendly approach which continued ......”

Share on :
Jul 13,2012
Minithumbup
By: 'Happy'
Jul 13,2012
0 people found
this helpful
From day one Richard had a friendly approach which continued throughout the sale. Following a small hurdle things went better than expected. Viewings were frequent, feedback was provided, advise was offered and contact was made right up to the exchange of contracts. The service provided ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot rate the service we received highly enough. Our ......”

Share on :
Jul 10,2012
Minithumbup
Staff profile picture
Paul
Staff profile picture
Deborah
By: 'Veronica'
Jul 10,2012
0 people found
this helpful
I cannot rate the service we received highly enough. Our property went on the market and 18 days the sale was completed - yes completed! Due to the short time frame a specifc employee was nominated to deal with all parties involved, we had allocated a 6 ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I Rented my Flat through Jones Robinson.I would like ......”

Share on :
Jul 04,2012
Minithumbup
Staff profile picture
Anna
Staff profile picture
Chloe
By: 'Anthony'
Jul 04,2012
0 people found
this helpful
I Rented my Flat through Jones Robinson. I would like to say a massive thank you to Anna in particualr (but Im sure anyone else would of been equally as helpful at Jones Robinson) Also Chloe & Hollie. From start to finish all my questions were ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you so much Anna, the Renting arrangements went very ......”

Share on :
Jul 04,2012
Minithumbup
Staff profile picture
Anna
By: 'Jeni'
Jul 04,2012
0 people found
this helpful
Thank you so much Anna, the Renting arrangements went very smoothly and Anna kindly explained the process to us very clearly as we hadn't done this before....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Paul Hodgson and the support team at the Newbury branch ......”

Share on :
Jul 02,2012
Minithumbup
Staff profile picture
Paul
By: 'Paul'
Jul 02,2012
0 people found
this helpful
Paul Hodgson and the support team at the Newbury branch were very helpful and patient. I was away from Newbury most of the time during the sale and Paul managed all the viewings and gave good advice on the valuation and negotiation....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Right from the beginning I was sent lots of properties ......”

Share on :
Jun 28,2012
Minithumbup
By: 'Sophie'
Jun 28,2012
0 people found
this helpful
Right from the beginning I was sent lots of properties and was listened to as to what I wanted. Sara found the one I bought and I bought it within a week. The sale was very quick and painless. Jones Robinson's sales team are incredibly ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would like to commend Anna Lyons for the fantastic ......”

Share on :
Jun 22,2012
Minithumbup
Staff profile picture
Anna
By: 'Heather'
Jun 22,2012
0 people found
this helpful
I would like to commend Anna Lyons for the fantastic service. Anna is a true professional in every sense of the workd, I am so impressed with the service I received when my property became vacant recently. Not only did she find us some great ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Many thanks to Paul and his team for successfully selling ......”

Share on :
Jun 12,2012
Minithumbup
Staff profile picture
Paul
By: 'Christine'
Jun 12,2012
0 people found
this helpful
Many thanks to Paul and his team for successfully selling our property ABOVE the price we were expecting. From the first meeting with Paul we were impressed in how professional he and Jones Robinson were and the advice that they gave us. They clearly know ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Our house was valued and appraised by Charles Robinson. The ......”

Share on :
May 29,2012
Minithumbup
Staff profile picture
Charles
Staff profile picture
Deborah
By: 'Matthew'
May 29,2012
0 people found
this helpful
Our house was valued and appraised by Charles Robinson. The evaluation Charles provided was proved to be correct & an offer was accepted within three weeks of the property being placed on the market. JR carried out all tthe viewings on our property & the feedback provided ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have just sold our house through Jones Robinson. It's ......”

Share on :
May 21,2012
Minithumbup
Staff profile picture
Charles
By: 'Mr&MrsW'
May 21,2012
0 people found
this helpful
We have just sold our house through Jones Robinson. It's been 16 years since we last sold a house and we have been delighted with the process, service and outcome. Our initial contact was with Charles Robinson. He was very positive about the house we were ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Anna Lyons has provided us with outstanding service, right from ......”

Share on :
Apr 25,2012
Minithumbup
Staff profile picture
Anna
By: 'Liz'
Apr 25,2012
0 people found
this helpful
Anna Lyons has provided us with outstanding service, right from the very outset. She turns up on time for viewings, is excellent in her communication and is always happy to help with queries. She is a true asset to the Jones Robinson team, and I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Our previous agent had provided us with a very close ......”

Share on :
Apr 25,2012
Minithumbup
By: 'Simon'
Apr 25,2012
0 people found
this helpful
Our previous agent had provided us with a very close and personal service for 5 years, so, we were a little concerned that this may not be the case with a much larger agent such as Jones Robinson. Our concern was unfounded, they and in particular ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Overall the level of customer service we receive from Hollie ......”

Share on :
Apr 24,2012
Minithumbup
By: 'Dav&Lau'
Apr 24,2012
0 people found
this helpful
Overall the level of customer service we receive from Hollie at Jones Robinson is very good. We have been in regular contact with her over the two year period we have been in the property (with regards to various issues) and they have always been ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Deborah
(175)
Staff picture Paul
(93)
Staff picture Michael
(69)
Staff picture Paul
(53)
Staff picture Laura
(40)
Staff picture Charles
(33)
Staff picture Anna
(32)
Staff picture Paula
(31)
Staff picture Caroline
(19)
Staff picture Nicky
(14)
Staff picture Sara
(10)
Staff picture Lisa
(9)
Staff picture Beth
(8)
Staff picture Wendy
(7)
Staff picture Rachel
(6)
Staff picture Harris
Staff picture Freyea
Staff picture Chloe
(4)
Staff picture Karen
(3)
Staff picture Charlotte
(2)
Staff picture Vanessa
(1)
Staff picture Amber
Staff picture Sian
Staff picture Julie
(0)
Staff picture Joel
(0)
Staff picture Caroline
(0)
Staff picture Val
(0)
Staff picture Rachael
(0)
Staff picture Bridget
(0)
Staff picture Peter
(0)
Staff picture Sharon
(0)
Staff picture Steph
(0)
Staff picture Lucy
Staff picture Joe
Staff picture Vicky
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:32 PM 04/09/2019 by allAgents

Awards won by Jones Robinson Estate Agents, Newbury RG14 5DT



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn