Jan Forster Estates
Property Management Centre, Newcastle upon Tyne, NE3
4.8/5, 237 reviews
97% recommended
100% sales valuation accuracy
92% sales fee satisfaction
91% lettings valuation accuracy
91% lettings fee satisfaction
Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven ... show more Looking for a pro-active Estate Agent? Jan Forster Estates is firmly established as one of the leading independent Estate Agents in the North East with branches in prime locations throughout the region. We offer a personal and professional approach to buying, selling, letting and renting property along with a proven track record of achieving results. Jan Forster Estates are members of the Ombudsman for Estate Agents and members of The UK Association of Letting Agents, assuring our clients of quality of service and peace of mind.

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Latest Reviews

View all Reviews 237
22nd Jun 2017
reviewed by 'SimonBA'
“Very helpful and professional. Would recommend to a any landlords....”
13th Jun 2017
reviewed by 'Anand'
“Really good service provided by Jan Forster agency. Agent Lucy Sinha is so helpful in nature.Got quick response for ......”
10th Jun 2017
reviewed by 'Megan'
“Lucy has been an absolute dream! Unfortunately I had to try and terminate the rest of my tenancy due to ......”
8th Jun 2017
reviewed by 'Patrick'
“Georgia has been so helpful on my recent incident with my property. She kept me well informed on the situation ......”
30th May 2017
reviewed by 'Andrew'
“Despite some speed bumps along the way Anna handled the situation well and got the tenancy application through quickly. She ......”
30th May 2017
reviewed by 'Emma'
“Brooke has been exceptionally helpful from start to finish during my tenant find process. She was always incredibly prompt to ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Jan Forster Estates
55 Polwarth Drive, Brunton Park
Gosforth,Newcastle upon Tyne
Tyne & Wear
NE3 5NJ
0191 236 2680

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 92% £123,000 £354,000
Lettings 91% 91% £295 £3,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
96 3 114 4 7 0 5 0 7 1
Areas covered
  • Newcastle upon Tyne
  • Gateshead
  • North Tyneside
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS UKALA
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Forest Hall, NE12
Gosforth, NE3
High Heaton, NE7
Low Fell, NE9
Newcastle, NE3
Property Management Centre, NE3
Tynemouth, NE30
Whitley Bay, NE26

“I have been looking for a property for some time; ......”

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Nov 24,2015
Minithumbup
By: 'Paul'
Nov 24,2015
0 people found
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I have been looking for a property for some time; out of all the estate agents I have dealt with over the past 6 months, Jan Forster are by far the most professional. Judith was great to deal with - both friendly and knowledgeable and the ...
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“The service received throughout my letting process has been second ......”

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Nov 24,2015
Minithumbup
By: 'KS'
Nov 24,2015
0 people found
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The service received throughout my letting process has been second to none. The communication has been exceptionally good and they kept me up to date on every process. Really happy and would be definitely using them in the future. Thanks for the excellent service! and ...
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“The staff at this branch have been superb. As well ......”

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Nov 23,2015
Minithumbup
By: 'Mrs'
Nov 23,2015
0 people found
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The staff at this branch have been superb. As well as selling our property we are making a puchase through them too. They have been incredibly supportive and helpful throughout, what is a very stressful time. They have kept us well informed about the sale ...
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“Really helpful throughout the process when liaising with the landlord. ......”

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Nov 19,2015
Minithumbup
By: 'Kim'
Nov 19,2015
0 people found
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Really helpful throughout the process when liaising with the landlord. Always replied to emails and calls quickly and was great in arranging a quick move! This was really welcome since I am moving due to a separation....
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“The service provided by Sarah at Jan Forster was very ......”

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Nov 19,2015
Minithumbup
By: 'NewArrivals9'
Nov 19,2015
0 people found
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The service provided by Sarah at Jan Forster was very thorough, professional, polite and friendly and helped make a move from Surrey to the North-East much more straightforward. It was made very clear to us what was required at each stage of the process and ...
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“Whilst processing my tenant application I had several communications with ......”

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Nov 17,2015
Minithumbup
By: 'Daz'
Nov 17,2015
0 people found
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Whilst processing my tenant application I had several communications with Hannah via email. She kept me constantly updated with progress on this and was more than willing to assist with any queries or special requirements I had with regard to the letting....
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“Jan Forster staff were always courteous and when I first ......”

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Nov 14,2015
Minithumbup
By: 'Julia'
Nov 14,2015
0 people found
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Jan Forster staff were always courteous and when I first visited the branch with my request were efficient and always offered properties which matched my requirements. I was pleased to be able to instruct them on the sale of my house when I had my ...
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“Having used JFE numerous times, I continue to be impressed ......”

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Nov 13,2015
Minithumbup
By: 'Mark'
Nov 13,2015
0 people found
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Having used JFE numerous times, I continue to be impressed with their level of service throughout the process of finding suitable tenants and moving them in. From my initial contact with Matthew the property was swiftly advertised and it`s always reassuring as a landlord ...
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“We've been with Jan Forster since July 2015. They're absolutely great, ......”

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Nov 11,2015
Minithumbup
By: 'Martin'
Nov 11,2015
0 people found
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We've been with Jan Forster since July 2015. They're absolutely great, very organised and always happy to help with any problems we have. For instance, we've had a few maintenance issues and they were quick to arrange for a contractor to visit and fix any problems. ...
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Comment on agent fees
No one likes paying fees. It's just something that has to be done though when renting a property.
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“Once the tenant had been found by the lettings team, ......”

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Nov 05,2015
Minithumbup
By: 'Jamie'
Nov 05,2015
0 people found
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Once the tenant had been found by the lettings team, Sarah took it over in Head office. I found Sarah to be good to deal with getting things done and answering questions as required....
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Comment on agent fees
Fairly reasonable according to others.
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“Simply .....the best! Best agents i've ever dealt with, always ......”

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Nov 05,2015
Minithumbup
By: 'Shane'
Nov 05,2015
0 people found
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Simply .....the best! Best agents i've ever dealt with, always on the ball! Would not go anywhere else, very very good!...
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“Very helpful with everything made the experience much easier. Anna ......”

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Oct 28,2015
Minithumbup
By: 'Rebecca'
Oct 28,2015
0 people found
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Very helpful with everything made the experience much easier. Anna was always contactable which helped the process to be completed quickly. Very friendly to talk to on the phone which made me at ease with asking any questions....
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“Anna was very helpful towards me and my partner when ......”

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Oct 23,2015
Minithumbup
By: 'Lauren'
Oct 23,2015
0 people found
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Anna was very helpful towards me and my partner when proceeding to move into a new property advertised with Jan Forsters. Quick responses, very kind and a pleasure to deal with!...
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“I must say that over the last five years the ......”

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Oct 20,2015
Minithumbup
By: 'Peter'
Oct 20,2015
0 people found
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I must say that over the last five years the whole letting team has worked really well in letting my properties as and when the they come up to be let. With detailed attention to all aspects of the let....
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Comment on agent fees
Happy
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“I have dealt with Hannah Brown throughout my time as ......”

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Oct 18,2015
Minithumbup
By: 'Simon'
Oct 18,2015
0 people found
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I have dealt with Hannah Brown throughout my time as a landlord with Jan Forster. She always keeps me updated on any issues regarding the property and contacts me regularly with key information. As a result whenever I contact Jan Forster I ask to speak ...
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“The agent I dealt with was prompt in getting back ......”

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Oct 16,2015
Minithumbup
By: 'Nnaemeka'
Oct 16,2015
0 people found
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The agent I dealt with was prompt in getting back to me with queries and responses. The agent was friendly....
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“I actually dealt with Charlotte McGregor for which it wouldn't ......”

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Oct 16,2015
Minithumbup
By: 'Scott'
Oct 16,2015
0 people found
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I actually dealt with Charlotte McGregor for which it wouldn't let me select her name as I couldn't select two branches. Both Charlotte and Hannah were very helpful at all the times, they were quick to reply to any emails and offer as much assistance ...
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“The staff within the Jan Forster Estate Agency and in ......”

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Oct 16,2015
Minithumbup
By: 'S'
Oct 16,2015
0 people found
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The staff within the Jan Forster Estate Agency and in particular Hannah Brown have been assisting matters in a prompt and professional manner....
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“Excellent experience overall. Denise went out of her way to ......”

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Sep 28,2015
Minithumbup
By: 'Alex'
Sep 28,2015
0 people found
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Excellent experience overall. Denise went out of her way to find me a property and arrange an appropriate deal and contract with a landlord who was being a little tricky. Hannah was very efficient and friendly in dealing with the contract once I had offered. ...
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“You're member of staff Hannah has beenVery helpful and thorough ......”

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Sep 28,2015
Minithumbup
By: 'Karin'
Sep 28,2015
0 people found
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You're member of staff Hannah has been Very helpful and thorough making my tenancy agreement Hassle free . Very good customer service. Karin...
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“Anna was fantastically helpful and supportive throughout the whole process. ......”

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Aug 25,2015
Minithumbup
By: 'Debra'
Aug 25,2015
0 people found
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Anna was fantastically helpful and supportive throughout the whole process. We appreciated her giving us regular updates and courtesy calls to ease any worries we had. Her personable approach made it much easier....
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“Huge thank you to Marilyn Simpson who was beyond brilliant! ......”

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Aug 18,2015
Minithumbup
By: 'Jill'
Aug 18,2015
0 people found
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Huge thank you to Marilyn Simpson who was beyond brilliant! Marilyn went over and above for us, calling daily, chasing everything up- including things that weren't her responsibility. Ours was a tricky chain and very stessful for me and my family, but Marilyn was on ...
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“Hannah dealt with all matters in relation to the letting ......”

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Aug 17,2015
Minithumbup
By: 'J'
Aug 17,2015
0 people found
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Hannah dealt with all matters in relation to the letting of the property very promptly and professionally. she kept us up to date every step of the way and responded to any queries in a timely manner....
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“Overall experience was positive, plenty of clients who viewed the ......”

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Jul 27,2015
Minithumbup
By: 'Allan'
Jul 27,2015
0 people found
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Overall experience was positive, plenty of clients who viewed the house quickly after it was launched on the market. I dealt with staff at the Low Fell branch who were always responsive and well informed....
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Comment on agent fees
Fees were not especially competitive as other agents are offering fees with 0% VAT. Your fees are inflexible.
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“Both have been very professional and knowledgeable regarding the 2 property's ......”

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Jul 27,2015
Minithumbup
By: 'Julie'
Jul 27,2015
0 people found
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Both have been very professional and knowledgeable regarding the 2 property's recently LET i am intending to give them the opportunity to LET 2 more very soon i would like to say thanks to them both for all there help...
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Comment on agent fees
they are the same as other agents
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“Very efficient and prompt reply, cheerful and helpful and keep ......”

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Jul 27,2015
Minithumbup
By: 'MYG'
Jul 27,2015
0 people found
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Very efficient and prompt reply, cheerful and helpful and keep me upto date.. Also like to thank other staffs at Gorsfort branch when I went in with my bank details and realised I was in the wrong branch, but staff did not hesistate to help ...
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“Hannah was absolutely lovely from start to finish! She did ......”

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Jul 23,2015
Minithumbup
By: 'Hayleigh'
Jul 23,2015
0 people found
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Hannah was absolutely lovely from start to finish! She did everything we possibly could for me and my family. After being refused property before hand because of our young child she made sure we was placed in a property where children was aloud. There was ...
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Comment on agent fees
I thought the price of the fees was reasonable.
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“I was still living in Germany when I tried to ......”

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Jul 23,2015
Minithumbup
By: 'Sebastian'
Jul 23,2015
0 people found
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I was still living in Germany when I tried to find a flat in the Newcastle area. As a German it seems almost impossible to find a flat to rent, because there are many differences compared to renting a flat in Germany. But both, Anna ...
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“Good efficient service. No delays in correspondence and no inaccuracies. ......”

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Jul 09,2015
Minithumbup
By: 'Ian'
Jul 09,2015
0 people found
this helpful
Good efficient service. No delays in correspondence and no inaccuracies. All issues sorted out easily and no complications with the process...
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Comment on agent fees
Too high
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“I would like to say a huge thankyou to Jan ......”

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Jul 05,2015
Minithumbup
By: 'Samantha'
Jul 05,2015
0 people found
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I would like to say a huge thankyou to Jan Forsters Agency. The whole move was as smooth as possible. Anna has been amazing, she has always been in touch and returned messages as quick as possible. We simply couldn't have asked for anything more. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Contact your local branch for details.
Last updated at 2:02 PM 07/01/2016 by allAgents

Awards won by Jan Forster Estates, Newcastle upon Tyne NE3 5NJ



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