“Poor service after your house has had an offer accepted ......”
1 Star Review
Jul 13,2012
By:
'Very'
Jul 13,2012
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
8
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Poor service after your house has had an offer accepted - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, ...
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What agent could do to change your mind?
Poor service after your house has sold - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, stupid indigo!
There all about sales sales sales - but where are the AFTER sales skills and general customer care skills???
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“I was very pleased with the effort Sam put into ......”
3 Star Review
May 06,2012
By:
'LutonFTB'
May 06,2012
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
2
people found
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I was very pleased with the effort Sam put into keeping me updates, arranging appointments, and working to try to get a sale. However, on having agreed a price and a sale with the vendor, another agent WITH THE SAME ESTATE AGENT, albeit a different ...
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What agent could do to change your mind?
Agents working in competition with each other and gazumping different branches doesn't give me any confidence in buying a house with them. I deal is a deal, even a verbal agreement, and should be honoured by the entire company, not just one branch.
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