By : 'Dense' Services : Online Auctions Would you recommend ? : Yes Postcode : LS22
5 Jun 2023
People found this helpful0
Excellent Helpful and gave great advice From Darren at Wetherby Branch . Just like to say Thankyou for all your Help Regarding our Search so... Read Full Review
Excellent Helpful and gave great advice From Darren at Wetherby Branch . Just like to say Thankyou for all your Help Regarding our Search so far
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Excellent service from the ...
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5 Star Review
Charley
Louise
By : 'Liz' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : LS24
24 Nov 2022
People found this helpful0
Excellent service from the Hunters staff, especially from Charley, Katy and Louise who were very helpful and friendly, keeping us updated throughout the process.
A big thank... Read Full Review
Excellent service from the Hunters staff, especially from Charley, Katy and Louise who were very helpful and friendly, keeping us updated throughout the process. A big thank you. :)
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If I could have left zero I ...
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1 Star Review
Justin
By : 'Joe' Services : Sales( As a Vendor ) Sold price : £255000 Would you recommend ? : No Postcode : LS24
13 Apr 2022
People found this helpful2
If I could have left zero I would have. Where to begin with this shambles of an agency. Firstly having worked in agency for 14 years, I’m no stranger to the inner workings of an estate agency branch, but the practices of Justin and his team are shockingly below par. We bought our home... Read Full Review
Services : Sales( As a Vendor )Date: 13th Apr 2022
If I could have left zero I would have. Where to begin with this shambles of an agency. Firstly having worked in agency for 14 years, I’m no stranger to the inner workings of an estate agency branch, but the practices of Justin and his team are shockingly below par. We bought our home through Hunters and against my better judgement I decided to give them the benefit of the doubt and use them to sell for me. We asked for the brochure to be edited to include a photo of our studio, this was never done. We did all our own viewings as we didn’t have faith that they could do an effective job of it. We were then being pressured into taking a lower offer than we wanted despite having two people bidding against one another, luckily my partner pushed back and told them no and we got 5K more than we were told was a “strong offer”. The real problem is with the post sales process, or should I say lack of. Katy Huscroft is beyond useless and her waffling, rambling updates meant zero sense, especially to someone who actually knows what they are talking about. In addition, we were never given updates unless we chased for them. In the end I complained to Louise about her and to her credit was the only person who actually did anything of note. Towards the end of the process I ended up just laising directly with the buyer to chivvy the process along (this was also suggested by the agent I was paying to do this job), as for a very simple no chain sale, it took 14 weeks. We completed this Monday just gone and within a 24 hour period I had received three calls, an email and a text message from both Louise and Justin requesting the fee. I did reply to both Louise and Justin letting them know I was on a zoom call all day and I would pay them once I got chance, so it was hardly like I was ignoring them. To top it all off, at 11:36 PM yesterday evening I received a message from Franchise Owner, Justin bluntly saying “Joe, where is my commission?” And it included a screenshot of his internet banking. I have attached a photo of his message to my review. I paid “his commission” within 36 hours of completing and let him know exactly my thoughts of his message. In keeping with their contact mantra, I received no response. I’m not one for writing reviews but Justin’s final message incensed me so much, I felt compelled to leave one. There are some truly great agents out there who work very hard for “their commission”, Hunters Wetherby are not one of them. This is a lesson learned for me, trust your judgement
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5 Star Review
Justin
Will
By : 'Pamela' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : LS24
2 Apr 2022
People found this helpful0
Fabulous service. I have used Hunters at Wetherby for buying and selling my properties over the past years. They have never failed to exceed my expectations with their efficient and caring professional approach. Special thank you for Justin. Katy, Jacob and... Read Full Review
Fabulous service. I have used Hunters at Wetherby for buying and selling my properties over the past years. They have never failed to exceed my expectations with their efficient and caring professional approach. Special thank you for Justin. Katy, Jacob and Will.
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Don't sell with them, ...
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1 Star Review
By : 'Violet' Services : Sales( Prospective Vendor/Buyer ) Sold price : £550000 Would you recommend ? : No Postcode : LS23
13 Aug 2021
People found this helpful1
Jacob who does viewings, is lovely, and is the only one who has engaged with us, who know who we are, and might know something about us.
Katy, Justin, Louise and Will don't have a clue how to engage buyers - completely ignorant, unfriendly, don't come back to you, give false feedback.... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 12th Aug 2021
Jacob who does viewings, is lovely, and is the only one who has engaged with us, who know who we are, and might know something about us. Katy, Justin, Louise and Will don't have a clue how to engage buyers - completely ignorant, unfriendly, don't come back to you, give false feedback. They don't care if you loose a buyer, all about the negotiation game, and they are very poor at it. Our experience is so bad we will no longer viewed any houses we are interested in, if they are with Hunters wetherby.
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1 Star Review
By : 'Phil' Services : Sales( As a Buyer ) Sold price : £720000 Would you recommend ? : No Postcode : LS24
30 Aug 2019
People found this helpful1
When we purchased our house through Hunters they marketed the property as having a 1.5 acre plot. Since purchasing we have subsequently found out this 1.5 acres is actually less than 1 acre. We have raised this with Hunters who do not consider they have done anything wrong. We have gone through... Read Full Review
When we purchased our house through Hunters they marketed the property as having a 1.5 acre plot. Since purchasing we have subsequently found out this 1.5 acres is actually less than 1 acre. We have raised this with Hunters who do not consider they have done anything wrong. We have gone through their escalation process for what it was worth and they refuse to accept any responsibility. We are taking further action to understand what laws Hunters have actually broken around misspelling but if anyone has any advice feel free to comment.
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Fiona, is honest, straight to ...
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5 Star Review
Fiona
By : 'Julia' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LS21
17 Feb 2017
People found this helpful0
Fiona, is honest, straight to the point. Thank you Fiona for letting my home so efficiently and taking away all the stress and work , Your a star and built my confidence and respect not always easy !!!
5 star plus. Julia.... Read Full Review
Services : Letting( As a Owner )Date: 17th Feb 2017
Fiona, is honest, straight to the point. Thank you Fiona for letting my home so efficiently and taking away all the stress and work , Your a star and built my confidence and respect not always easy !!! 5 star plus. Julia. Sherburn.
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5 Star Review
Fiona
By : 'Ms' Services : Letting( As a Tenant ) Rent PCM : £750 Would you recommend ? : Yes Postcode : LS25
16 Feb 2017
People found this helpful0
We thought the whole process was outstanding.
Fiona was efficient and super friendly and made us feel at ease and was attentive to our needs at all times.
We have been in and out of properties over the last few years looking for the perfect place to call home and we immediately fell in love with... Read Full Review
Comments on Agent Fees
Standard fees
Nothing was asked of us that we weren't expecting.
Services : Letting( As a Tenant )Date: 16th Feb 2017
We thought the whole process was outstanding. Fiona was efficient and super friendly and made us feel at ease and was attentive to our needs at all times. We have been in and out of properties over the last few years looking for the perfect place to call home and we immediately fell in love with the house and the area. We are both very happy to have her as our agent. She never let us feel lost in time she the process and knew where we stood throughout.
The team are lucky to have her and we recommend hunters to everyone.
Massive thanks to you all (especially Fiona)
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