By : 'Lea' Services : Sales( Prospective Vendor/Buyer ) Sold price : £499000 Would you recommend ? : No Postcode : LN10
21 Jun 2024
People found this helpful0
To say we're disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.
Researching this branch shows multi-occasions that this... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 20th Jun 2024
To say we're disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.
Researching this branch shows multi-occasions that this activity has happened here.
If you're viewing a property with the intent to buy, don't expect them to tell you if any other parties are interested. They'll just pull it from under your feet along with any visions or excitement of a future you had in said house.
Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I'm certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.
I wouldn't usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.
We will steer clear of this company for future sales and purchases, knowing that their priority doesn't appear to be with either buyer or seller.
Happy to receive a call or email to discuss our experience with you.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Excellent service, available ...
Share On :
5 Star Review
By : 'jerry' Services : Sales( As a Buyer ) Sold price : £300000 Would you recommend ? : Yes Postcode : LN9
6 Oct 2021
People found this helpful0
Excellent service, available 7 days a week so always there when i needed help, Very friendly and knowledgeable , can't fault them, thank... Read Full Review
Excellent service, available 7 days a week so always there when i needed help, Very friendly and knowledgeable , can't fault them, thank you
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
DRAW YOUR OWN ...
Share On :
1 Star Review
By : 'PROPERTY' Services : Sales( Prospective Vendor/Buyer ) Sold price : £200000 Would you recommend ? : No Postcode : LN13
28 Sept 2021
People found this helpful0
I phone to view a property that had just appeared on Zoopla the same morning to be told it was sold. The asking price was at least £30,000 below its current market value and I assume there were no viewings within an hour of listing.
Draw your own... Read Full Review
I phone to view a property that had just appeared on Zoopla the same morning to be told it was sold. The asking price was at least £30,000 below its current market value and I assume there were no viewings within an hour of listing. Draw your own conclusion
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 3 of 3 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 8/23/2019, 3:08:08 AM by allAgents
Awards won by Hunters Estate Agents, Horncastle LN9 6AZ