Islington, London, N1
4.8/5, 333 reviews
98% recommended
91% sales valuation accuracy
95% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property ... show more Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

View all Reviews 333
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
23rd Apr 2021
reviewed by 'Chris'
“Having managed my flat in Islington reliably and efficiently for nearly 15 years, I had no hesitation in asking Hotblack Desiato ......”
13th Jul 2020
reviewed by 'Nicholas'
“We received excellent service from Hotblack, from both Camden office and subsequently Islington office. Phifi Tsannos at Camden office ably ......”
24th Apr 2020
reviewed by 'Nigel'
“We initially sought to sell our Islington flat in July 2018. We received excellent advice from Stuart Shiers of Hotblacks. Sadly ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Hotblack Desiato
314 Upper Street
Islington,London
Greater London
N1 2XQ
02072260160

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 95% £123,000 £9,995,000
Lettings 95% 97% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
95 1 168 7 32 0 17 0 13 0
Areas covered
  • EC1V
  • N1
  • N16
  • N5
  • N8
  • NW1
  • NW5
  • N7
  • NW6
  • WC1X
  • NW8
  • EC1
  • E8
  • N16
  • N4
  • E1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Images & Videos
Hotblack Desiato Image 1
Camden Town, NW1
Highbury, N5
Islington, N1

“I have been using Hotblacks to let a flat for ......”

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Jun 09,2017
Minithumbup
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Jessica
By: 'CT'
Jun 09,2017
0 people found
this helpful
I have been using Hotblacks to let a flat for me for over a decade. they are very professional, responsive and accommodating to my needs, going beyond what is strictly necessary to fulfill their role. I have occasionally investigated other possible agents, but always stay ...
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Comment on agent fees
Good.
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“They are good to work with and take the hassle ......”

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Jun 08,2017
Minithumbup
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Jessica
By: 'alan'
Jun 08,2017
0 people found
this helpful
They are good to work with and take the hassle out of the renting my property, would recommend this company....
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Comment on agent fees
moderate
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“I was being relocated from Manchester to London by my ......”

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Jun 08,2017
Minithumbup
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Jessica
By: 'Weneverfoundthatcatthough'
Jun 08,2017
0 people found
this helpful
I was being relocated from Manchester to London by my employers, and they had arranged for me to be shown around a couple of flats by Jess. Jess was very knowledgeable about both the area and the flat itself and could answer all of my ...
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Comment on agent fees
N/A - these were negotiated direct by my employer
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“We found Hotblack Desiato very good. Daniel responded to emails ......”

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Jun 07,2017
Minithumbup
By: 'Judith'
Jun 07,2017
0 people found
this helpful
We found Hotblack Desiato very good. Daniel responded to emails quickly and was genuinely invested in helping us choose the right area for us as we are new to the city. We also briefly dealt with Stephen in the Islington office who was equally as ...
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Comment on agent fees
We found the fees fair considering how professional the service was. We were driven to viewings and every appointment was clearly organised and Daniel or the driver was very punctual. When we secured our apartment Hotblack ensured it was professionally cleaned to a pristine standard. Signing of documents etc was also effortless when dealing with them and as mentioned everything was dealt with swiftly and efficiently
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“Stuart and Mark were incredibly helpful during the sale of ......”

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Jun 06,2017
Minithumbup
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Stuart
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Mark
By: 'jimbowen87'
Jun 06,2017
0 people found
this helpful
Stuart and Mark were incredibly helpful during the sale of my flat. I was very happy with the price received and the service all the way through. The reason I hired them in the first place was because I also enjoyed dealing with them as ...
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Comment on agent fees
good- competitive
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“Worked with Daniel on renting a flat in Hoxton. We ......”

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May 29,2017
Minithumbup
By: 'Frank'
May 29,2017
0 people found
this helpful
Worked with Daniel on renting a flat in Hoxton. We had a few unresolved issues from the landlord before we moved in but Daniel with the help of Stephen got everything sorted for us in the end and kept in contact throughout the process. I ...
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“Just a great experience from beginning to end. Always in ......”

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May 28,2017
Minithumbup
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Mark
By: 'Race'
May 28,2017
0 people found
this helpful
Just a great experience from beginning to end. Always in touch , knowledgable and nothing was too much trouble. I highly recommend, thank you !...
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“I would recommend Hotblack Desiato. Their service is prompt, friendly ......”

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May 26,2017
Minithumbup
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Stuart
By: 'Happy'
May 26,2017
0 people found
this helpful
I would recommend Hotblack Desiato. Their service is prompt, friendly and informative and never pushy. It was a pleasure dealing with them over the last few months. I am relieved the sale has completed and was very happy with the service I received....
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Comment on agent fees
They are standard for the industry.
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“As a first time landlord, I found Daniel to be ......”

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May 25,2017
Minithumbup
By: 'R'
May 25,2017
0 people found
this helpful
As a first time landlord, I found Daniel to be a helpful guide through the lettings process. He was thorough and efficient and kept me informed of the key developments without swamping me with emails and calls....
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“Difficult deciding which agency to manage our flat, given how ......”

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May 16,2017
Minithumbup
By: 'Anon'
May 16,2017
0 people found
this helpful
Difficult deciding which agency to manage our flat, given how many there are in the area. We asked Hotblacks and 2 others to take a look, and Hotblacks pipped the others to the post based on price and general feeling of confidence we got from them. ...
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Comment on agent fees
Good, discount given as we bought flat through them
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“My daughter and I were delighted with the service given ......”

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May 16,2017
Minithumbup
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Mark
By: 'Yvonne'
May 16,2017
0 people found
this helpful
My daughter and I were delighted with the service given by Mark, he was extremely knowledgeable about the property we wished to purchase and very informative about the housing market in the local area....
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“It took us nearly two years to find our next ......”

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May 15,2017
Minithumbup
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Stuart
By: 'Stuart'
May 15,2017
0 people found
this helpful
It took us nearly two years to find our next residence in Canonbury. During this period, Hotblack & Desiato sent us property notifications that focused on our requirements. They did not employ the scattergun approach used by so many other agents. When we decided to make ...
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Comment on agent fees
N/A
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“Mark was absolutely brilliant. He couldn't have been more helpful. ......”

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May 12,2017
Minithumbup
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Mark
By: 'Emma'
May 12,2017
0 people found
this helpful
Mark was absolutely brilliant. He couldn't have been more helpful. I could only view the property at awkward times, but he got up at the crack of dawn and stayed late on Fridays to let me in, and kept me well informed throughout the entire ...
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“Daniel and the guys at Hotblack make what can be ......”

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May 08,2017
Minithumbup
By: 'Brad'
May 08,2017
0 people found
this helpful
Daniel and the guys at Hotblack make what can be a difficult process easy. We would recommend Hotblack Desiato and Daniel to other perspective renters....
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Comment on agent fees
Fee's are fair compared to other agencies.
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“It was a pleasure working with Daniel, he was courteous, ......”

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May 08,2017
Minithumbup
By: 'NMH'
May 08,2017
0 people found
this helpful
It was a pleasure working with Daniel, he was courteous, straightforward, extremely responsive and even went out of his way to help when at the last minute certain tasks were not completed....
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“As a first time buyer I was ill-prepared to deal ......”

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May 05,2017
Minithumbup
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Mark
By: 'LK'
May 05,2017
0 people found
this helpful
As a first time buyer I was ill-prepared to deal with all the complexities of the process, Mark's help was crucial in the deal going through....
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“From start to finish my dealings with Hotblack Desiato, in ......”

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May 04,2017
Minithumbup
By: 'Sophie'
May 04,2017
0 people found
this helpful
From start to finish my dealings with Hotblack Desiato, in particular Daniel Fairbain but also Stephen Saunders, has been nothing but a pleasure. They worked very hard on behalf of me to secure the flat and they have been prompt, polite, efficient, patient and helpful ...
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Comment on agent fees
The agents fees seemed very reasonable considering the hard work they put in.
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“We were very pleased with the service we received from ......”

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Apr 28,2017
Minithumbup
By: 'Production'
Apr 28,2017
0 people found
this helpful
We were very pleased with the service we received from the members of the team at Hotblack. Maximum efficiency with minimum fuss....
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Comment on agent fees
OK
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“Mark was always helpful and giving of his time when ......”

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Apr 19,2017
Minithumbup
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Mark
By: 'Jane'
Apr 19,2017
0 people found
this helpful
Mark was always helpful and giving of his time when we were searching for a property. He was honest and straight forward unlike some estate agents who tell you what they think you want to hear. I would thoroughly recommend him and his colleagues at ...
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Comment on agent fees
N/A - Buying not selling.
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“Both Stuart Sheirs and Mark Azzopardi have been fantastic in ......”

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Apr 12,2017
Minithumbup
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Stuart
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Mark
By: 'Monica'
Apr 12,2017
0 people found
this helpful
Both Stuart Sheirs and Mark Azzopardi have been fantastic in dealing with the sale I entrusted them with. They are very attentive to detail and happy to help/assist clients in any possible way. I would highly recommend them. I read reviews about Hotblack Desiato ...
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Comment on agent fees
Good
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“excellent and courteous. good with feed back and replying to ......”

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Apr 10,2017
Minithumbup
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Stuart
By: 'sherlock'
Apr 10,2017
0 people found
this helpful
excellent and courteous. good with feed back and replying to emails....
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Comment on agent fees
honest !
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“Jessica has always been incredibly helpful and thoughtful. She has ......”

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Apr 04,2017
Minithumbup
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Jessica
By: 'Gill'
Apr 04,2017
0 people found
this helpful
Jessica has always been incredibly helpful and thoughtful. She has ensured that we have not had to worry about problems arising with the tenants. She is really nice and easy to communicate with, a real pleasure to work with....
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Comment on agent fees
Very fair
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“Once we found our flat, the process was painless and ......”

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Apr 03,2017
Minithumbup
By: 'Windsor'
Apr 03,2017
0 people found
this helpful
Once we found our flat, the process was painless and quick. Daniel and Stephen were friendly, professional and attentive. My partner needed to talk through some queries as he is a freelancer, and they always answered their phones to deal with the matter directly. Fees ...
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Comment on agent fees
Fees are very reasonable compared to other agents.
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“Daniel was communicative and let us know the progress of ......”

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Apr 02,2017
Minithumbup
By: 'Dan'
Apr 02,2017
0 people found
this helpful
Daniel was communicative and let us know the progress of each step once we had found the flat that we liked. It all went very seamlessly. The flat was unfurnished but Daniel and the team helped us with obtaining a couch which was much appreciated! ...
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“A good letting in the current market and very quickly ......”

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Mar 29,2017
Minithumbup
By: 'Jim'
Mar 29,2017
0 people found
this helpful
A good letting in the current market and very quickly and smoothly concluded. Commercial and helpful advice provided throughout the process....
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Comment on agent fees
Competitive
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“I arrived at my viewing on a property and was ......”

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Mar 29,2017
Minithumbup
By: 'Jovie'
Mar 29,2017
0 people found
this helpful
I arrived at my viewing on a property and was told the agent was delayed by an hour. At first I thought, 'oh here we go again, another disinterested London estate agent', but the team at HBD kept me informed and eventually sent another agent ...
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Comment on agent fees
Higher fees than I've had before, but very happy with the service and property, so not too concerned
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“Excellent Agents to deal with, Professional Honest and down to ......”

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Mar 28,2017
Minithumbup
By: 'Alvaro'
Mar 28,2017
0 people found
this helpful
Excellent Agents to deal with, Professional Honest and down to earth. Definitely not your average Estate agent. Both Daniel and Stephen Helped me on renting a few flats over the last few months and made the process very smooth and moreover secured excellent deals in ...
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Comment on agent fees
Excellent!
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“Jessica and Stephen found exactly what we were looking for. ......”

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Mar 28,2017
Minithumbup
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Jessica
By: 'Marianne'
Mar 28,2017
0 people found
this helpful
Jessica and Stephen found exactly what we were looking for. They helped us making the right offer in term of price and break clause....
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“Because of Stephen Sanders and staff members wealth of knowledge ......”

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Mar 27,2017
Minithumbup
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Jessica
By: 'Joel'
Mar 27,2017
0 people found
this helpful
Because of Stephen Sanders and staff members wealth of knowledge they are always delivering world class service to their customers....
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Comment on agent fees
Agent Fees is affordable
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“Stephen and Jessica made a huge effort to make moving ......”

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Mar 27,2017
Minithumbup
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Jessica
By: 'Sophie'
Mar 27,2017
0 people found
this helpful
Stephen and Jessica made a huge effort to make moving into our new home as easy as possible. Jessica was very friendly and easy to get in touch with while we were in the thick of the process and was a pleasure to deal with. ...
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Comment on agent fees
The agents fees were waved in our case.
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Staff picture Jessica
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Staff picture James

Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato, London N1 2XQ



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Hotblack Desiato

Branch - Islington, London, N1

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