Islington, London, N1
4.8/5, 333 reviews
98% recommended
91% sales valuation accuracy
95% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property ... show more Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

View all Reviews 333
11th Feb 2022
reviewed by 'Maryann Eason'
“Stuart Shiers exemplifies professionalism. He never failed to be attentive to my questions and concerns regarding the sale of an ......”
17th Dec 2021
reviewed by 'Fergie'
“I live in the north of England and wanted to sell my flat in Islington with the minimum of travel ......”
20th Aug 2021
reviewed by 'Jack'
“Woeful. Never got back to me despite 4 emails and numerous calls. Why oh why would one let with them...”
23rd Apr 2021
reviewed by 'Chris'
“Having managed my flat in Islington reliably and efficiently for nearly 15 years, I had no hesitation in asking Hotblack Desiato ......”
13th Jul 2020
reviewed by 'Nicholas'
“We received excellent service from Hotblack, from both Camden office and subsequently Islington office. Phifi Tsannos at Camden office ably ......”
24th Apr 2020
reviewed by 'Nigel'
“We initially sought to sell our Islington flat in July 2018. We received excellent advice from Stuart Shiers of Hotblacks. Sadly ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Hotblack Desiato
314 Upper Street
Islington,London
Greater London
N1 2XQ
02072260160

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 95% £123,000 £9,995,000
Lettings 95% 97% £330 £5,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
95 1 168 7 32 0 17 0 13 0
Areas covered
  • EC1V
  • N1
  • N16
  • N5
  • N8
  • NW1
  • NW5
  • N7
  • NW6
  • WC1X
  • NW8
  • EC1
  • E8
  • N16
  • N4
  • E1
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Images & Videos
Hotblack Desiato Image 1
Camden Town, NW1
Highbury, N5
Islington, N1

“Proactive...”

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Feb 07,2019
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Jessica
By: 'A'
Feb 07,2019
0 people found
this helpful
Recently re-let my flat. The Hotblack team were really proactive and persistent advising on right rental level which eventually led to finding new tenants in a subdued market....
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Having been a Hotblack customer for a long time, I have been afforded preferential rates which serves as a good retention factor.
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“Fantastic...”

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Feb 07,2019
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Jessica
By: 'Levi'
Feb 07,2019
0 people found
this helpful
Jessica and Stephen have both helped throughout the letting process and made it stress and hassle free for us. 10/10 for service and delivery....
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The agency fees are fair and honest. No hidden costs.
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“very good...”

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Feb 07,2019
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Stuart
By: 'Graham'
Feb 07,2019
0 people found
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Very good service , had house let and tenants moved in with in 2 weeks. Could also had sold it as they got a offer at the asking price....
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Comment on agent fees
good
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“Barnsbury Terrace...”

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Feb 07,2019
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Jessica
By: 'xxx'
Feb 07,2019
0 people found
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Professional as ever - very fast to find tenant. Some gaps in communication the only thing to highlight (over Christmas) Would 100% recommend...
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“Professional Company...”

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Feb 06,2019
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Jessica
By: 'MBI'
Feb 06,2019
0 people found
this helpful
Found new tenants quickly for the flat and made all the necessary arrangements for the Landlord Gas Safety certificate plus took delivery of the table top freezer and delivered it to the flat going the extra mile for us! Great service....
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Comment on agent fees
Fair price
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“Efficient service for overseas landlords...”

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Jan 22,2019
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Stuart
By: 'RP'
Jan 22,2019
0 people found
this helpful
As a long time non-resident I was expertly advised and guided through the negotiations in what, I soon became aware, was a much changed world of UK property sales. Stuart worked closely with the property's letting agents facilitating viewings and managing minor works at the ...
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Comment on agent fees
Very reasonable fees considering the state of the market and thus work required by the agent.
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By: Stuart Shiers
Jan 22, 2019
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Thank you RP for your review and recommendation, which is greatly appreciated. ...

“New tenant...”

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Jan 01,2019
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Jessica
By: 'Liz'
Jan 01,2019
0 people found
this helpful
I have a lease with Hotblack Desiatio that is due to commence in mid January. My experience with Hotblack Desiato to date has been attending property viewings and liaising to settle a tenancy agreement. During this time I have found Jessica and Stephen to be ...
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“Very good service, always willing to help...”

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Dec 20,2018
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Jessica
By: 'María'
Dec 20,2018
0 people found
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I am very happy with the service received. Both Stephan and Jessica were helpful and available at all times, willing to fulfill all our requests....
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“Great customer service and consummate professionalism...”

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Dec 19,2018
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Jessica
By: 'Phil'
Dec 19,2018
0 people found
this helpful
The process of re-leasing my flat was seamless professional and at a rental level beyond my expectation. I have used Hotblack for 15 years now and never been let down....
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Comment on agent fees
Fair
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“Very polite able manager.Good communication.Follow the problems and give feed back....”

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Dec 10,2018
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By: 'Vasant'
Dec 10,2018
0 people found
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Capable manager we are glad he managing our properties. Always helpful when we visited the properties on Saturday. He has got good communication skills....
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Comment on agent fees
Reduce your managing fees if you are managing more than one properties. Take managing fees monthly instead of in one go yearly.
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“Accomodating and professional...”

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Dec 06,2018
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Jessica
By: 'Clementine'
Dec 06,2018
0 people found
this helpful
My partner and I were in France and Hotblack made it easy to go through the paperwork remotely, which we greatly appreciated. Jessica and Stephen are pleasant and professional, and replied quickly to any enquiries we had. We would gladly recommend them!...
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“Very helpful agents...”

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Dec 05,2018
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Jessica
By: 'Marta'
Dec 05,2018
0 people found
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The agents were really friendly and happy to help. They were really responsive, also on Saturdays, and were really good in negotiating with the landlord....
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“Always coming back...”

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Dec 04,2018
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Jessica
By: 'The'
Dec 04,2018
0 people found
this helpful
We have been working with Stephen and Jessica for a year and very impressed with the level of Attention Professionalism Customer Care Communication.. Always at the highest level and they have gained our trust which is not often a simple thing in the industry...
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Comment on agent fees
No problem
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“excellent...”

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Dec 04,2018
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Jessica
By: 'Nicolas'
Dec 04,2018
0 people found
this helpful
great service. Always available and helpful for whatever concern we might have had during the process. I strongly recommend this branch...
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Comment on agent fees
good
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“Professional Service...”

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Dec 03,2018
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Jessica
By: 'Kurt'
Dec 03,2018
0 people found
this helpful
We received a fast and efficient service during a recent negotiation of a rental property in Clerkenwell - I would recommend this branch of Hotblack....
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“Helpful...”

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Dec 03,2018
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Jessica
By: 'Efficient,'
Dec 03,2018
0 people found
this helpful
Stephen and Jessica have been very helpful and guided us clearly through the different stages of the process. Everything was made very clear, they are friendly as well and this made the letting process very pleasant and quick. Nothing negative, corny, everything was smooth and ...
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Comment on agent fees
Good
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“Smooth purchase from abroad...”

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Nov 30,2018
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Stuart
By: 'Oliver'
Nov 30,2018
0 people found
this helpful
We just completed a house purchase through Hotblack Desiato. The agent, Stuart, showed us round the house twice. We were then abroad for the rest of the purchase, but had a couple of surveys done and also some prospective tenants look round, while the current ...
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“sale...”

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Nov 22,2018
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Stuart
By: 'JM'
Nov 22,2018
0 people found
this helpful
Recommended by friends as well established local firm familiar with local property market conditions. Good service: polite, prompt, considerate, and reliable about arranging viewings and providing feedback and realistic advice. Efficient publicising of sale particulars and photographs....
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Comment on agent fees
A reduction of the % commission was offered at the outset and was accepted
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“first timers...”

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Nov 16,2018
Minithumbup
By: 'ralph'
Nov 16,2018
0 people found
this helpful
HotBlack have done a great job of getting on top of our circumstances while we have been in the progress of emigrating and setting our flat up for a tenancy. It hasn't been straight-forward for a number of reasons, but they've worked closely with us, ...
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Comment on agent fees
Better than other high street vendors that we've asked.
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“Helpful and Great to Deal With...”

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Nov 11,2018
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Jessica
By: 'Steph'
Nov 11,2018
0 people found
this helpful
Both Jessica and Stephen were great to deal with and very helpful. They were quick to answer any questions and made sure the process went as smoothly as possible. I would definitely recommend working with them again....
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“Good service easy to communicate and fast....”

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Nov 10,2018
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Jessica
By: 'Andres'
Nov 10,2018
0 people found
this helpful
We received a great service by Stephen and Jessica. Both were very communicative and helpful during all the process. They reply our questions and requests fast....
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“Efficient and helpful...”

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Nov 09,2018
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Jessica
By: 'Amy'
Nov 09,2018
0 people found
this helpful
After finding a flat we were able to move very quickly due to the efficient handling by Jessica and Stephen. I viewed it the day after contacting them and we moved in less than two weeks later. As promised, the flat was freshly painted with ...
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“Great swift service....”

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Nov 09,2018
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Jessica
By: 'Islington'
Nov 09,2018
0 people found
this helpful
Good advice and great swift service they found my tenants quickly. I would recommend Hotblack Desiato in Islington . Thanks You....
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Comment on agent fees
Good
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“Islington Lettings do it again...”

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Nov 08,2018
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Jessica
By: 'Lloyd'
Nov 08,2018
0 people found
this helpful
The team at Islington lettings managed to get another great rent and prompt letting of this flat after working with us on two flats to improve their layout and make them more desirable to tenants....
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Comment on agent fees
Good value
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“Professional and efficient, kind and helpful...”

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Nov 08,2018
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Stuart
By: 'Quan'
Nov 08,2018
0 people found
this helpful
I am very pleased to have Stuart as my selling agent. He was one of the kindest and most professional agent I have ever met. As a semi-profi property investor I totally recommend him to all fellow owners....
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“Excellent Agents...”

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Nov 08,2018
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Jessica
By: 'Jennifer'
Nov 08,2018
0 people found
this helpful
Stephen and Jessica have been very helpful, professional and efficient with letting my property. They provided excellent communication and handle all aspects of the let with no complications. I have nothing but high praise for their professionalism and competency. I would have no hesitation to ...
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Comment on agent fees
Very reasonable, no hidden charges or costs for unnecessary items.
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“An expert service...”

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Nov 07,2018
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Stuart
By: 'Tim'
Nov 07,2018
0 people found
this helpful
I've used Hotblack Desiato, Islington, in all 4 of my property transactions over 34 years and they have never been less than excellent. For our recent sale we chose Stuart of Hotblacks from 3 agents we met and were very pleased we had: he's very experienced, most helpful ...
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Comment on agent fees
Worth the money.
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By: Stuart Shiers
Nov 08, 2018
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Hi Tim Many thanks for your review. It is much appreciated. We really enjoyed working with you and wish you the best of luck in your new adventure! ...

“Ms...”

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Nov 07,2018
Minithumbup
By: 'Laura'
Nov 07,2018
0 people found
this helpful
very professional team who has dealt with all the proceed of contracting very efficient, clear and quick. I recommend you the services...
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Comment on agent fees
Good
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“Brilliant agents...”

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Nov 06,2018
Minithumbup
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Stuart
By: 'Joe'
Nov 06,2018
0 people found
this helpful
We sold our flat through Hotblack Desiato and they were superb from start to finish. Stuart was always available to chat, explained things clearly to us (it was the first time we had sold a property) and put our minds at ease. There were some ...
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Comment on agent fees
the fees were very reasonable.
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By: Stuart Shiers
Nov 06, 2018
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Joe and Jen, Thanks so much for your kind words. We always aim to go that extra mile and I am delighted that our efforts paid off. Best of luck for the future. ...

“Very good agents...”

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Nov 03,2018
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Jessica
By: 'Adam'
Nov 03,2018
0 people found
this helpful
I have been using Hotblack Desiato for a property in Islington since early 2012, and have had consistently good experiences with them. They have always found good tenants and secured good rent, been forthcoming with any issues, and have always been very helpful in resolving any ...
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Comment on agent fees
Agent's fees for full-service letting are entirely reasonable.
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Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 4:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato, London N1 2XQ



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Hotblack Desiato

Branch - Islington, London, N1

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