Highbury, London, N5
4.9/5, 229 reviews
97% recommended
95% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
96% lettings fee satisfaction
We are one of three local branches in North London. Our other branches are in Islington and Camden so we can look after all your North London property needs. We are a contemporary yet traditional firm built on core values and expanded with innovative thinking. We are friendly, professional and ... show more We are one of three local branches in North London. Our other branches are in Islington and Camden so we can look after all your North London property needs. We are a contemporary yet traditional firm built on core values and expanded with innovative thinking. We are friendly, professional and efficient. We will do all we can to help you buy, sell or rent a property.
Hotblack Desiato - Click to Visit Our Website

Latest Reviews

View all Reviews 229
12th Jan 2021
reviewed by 'Gabrielle'
“Brilliant experience with Hotblack. Hiten was fantastic, kept us updated throughout and felt really supported. Quickest sale ever! Highly recommend....”
28th Aug 2020
reviewed by 'Amanda'
“Worked with Josh Fox-Cooper on a home we are leasing. He is extremely professional and helpful. Highly recommend working with ......”
2nd Jun 2020
reviewed by 'Caitlin'
“Gino has been so helpful throughout our moving process, including handling tricky conversations due to lockdown. Hotblack are definitely the ......”
30th May 2020
reviewed by 'Claudia'
“I take the time as I think it is just right to let you know that Gino Gerardo from Hotblack ......”
15th Apr 2020
reviewed by 'Kate'
“The team at Hotblack Desiato in Highbury have been great in helping us find and secure our ideal one bed ......”
15th Apr 2020
reviewed by 'Matt'
“Friendly, professional and clear communication throughout has made the whole process very simple, despite the current Coronavirus outbreak. Highly recommend...”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Hotblack Desiato
2 - 4 Highbury Park
Highbury,London
Greater London
N5 2AB
020 7288 9696

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £290,000 £1,250,000
Lettings 94% 96% £750 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 3 130 5 20 0 20 0 3 0
Areas covered
  • N5
  • Highbury
  • E5
  • Stoke Newington
  • N4
  • Hackney
  • E9
  • N7
  • EC1
  • N16
  • E8
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Camden Town, NW1
Highbury, N5
Islington, N1

“First class service from start to finish. I was so ......”

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Apr 03,2017
Minithumbup
By: 'LeiB'
Apr 03,2017
0 people found
this helpful
First class service from start to finish. I was so glad I chose Blackrock from the reviews on here and they certainly did not dissappoint. Not only they are super professional and efficient, but they charge reasonable fees (for London) both to the landlord and ...
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Very competitive fees both for landlords and tenants.
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“We recently moved from Canada and so were brand new ......”

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Mar 27,2017
Minithumbup
By: 'YS'
Mar 27,2017
0 people found
this helpful
We recently moved from Canada and so were brand new to the letting process in the UK. George patiently went over all the details, and arranged a couple showings on short notice. He was always within reach whenever we had questions. Both professional and friendly. ...
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“George assisted my wife and I with renting our first ......”

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Mar 27,2017
Minithumbup
By: 'LS'
Mar 27,2017
0 people found
this helpful
George assisted my wife and I with renting our first flat in London. He was pleasant to deal with. He patiently showed us the flat multiple times and diligently answered any questions. We ran into a few snags, and he effectively manage both our own, ...
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“George was very responsive when we needed a quick answer. ......”

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Mar 13,2017
Minithumbup
By: 'Amina'
Mar 13,2017
1 people found
this helpful
George was very responsive when we needed a quick answer. Also very flexible because we asked to see a property twice, with like 2 hours of notice, and he managed to arrange it. He also made it clear what is the paperwork to complete and made ...
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“We had a very pleasant and stress-free renting experience with ......”

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Mar 06,2017
Minithumbup
By: 'Nina'
Mar 06,2017
0 people found
this helpful
We had a very pleasant and stress-free renting experience with Hotblack Desiato and we want to give a massive thank you especially to our wonderful agent George! He was extremely polite, professional, reliable and helpful throughout the process and answered all our questions promptly. Very ...
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“Nathan was very helpful throughout the entire process. The flat ......”

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Feb 21,2017
Minithumbup
By: 'Elizabeth'
Feb 21,2017
0 people found
this helpful
Nathan was very helpful throughout the entire process. The flat was the first one we looked it and he explained the process and the relevant costs simply and thoroughly. He was always available and went above and beyond to remain in touch during the process. ...
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N/A
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“Excellent service from Jessica. Achieved full asking price, no conditions ......”

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Feb 13,2017
Minithumbup
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Jessica
By: 'Gianna'
Feb 13,2017
0 people found
this helpful
Excellent service from Jessica. Achieved full asking price, no conditions and the tenant moved in 5 days after I accepted the offer. An exceptionally speedy and efficient service. Thank you I have dealt with Hotblacks for many years. George has just let a flat for me ...
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“Josh Fox-Cooper and Nathan Rosel were absolute stars over letting ......”

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Jan 27,2017
Minithumbup
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Josh
By: 'Clogger65'
Jan 27,2017
0 people found
this helpful
Josh Fox-Cooper and Nathan Rosel were absolute stars over letting my flat. They found me a fantastic tenant within days of the flat going on the market at the price I needed. They were charming, polite and efficient throughout the whole process and I could ...
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Comment on agent fees
Good
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“Nathan responded promptly to our request to view the property, ......”

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Jan 23,2017
Minithumbup
By: 'Lucy'
Jan 23,2017
0 people found
this helpful
Nathan responded promptly to our request to view the property, and helped us work through a few thorny issues raised by the referencing process in a polite and constructive manner. He even gave us advice on how we could find new tenants for our previous ...
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Comment on agent fees
Final fee arrangement was very reasonable
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“Alasdair and Hiten worked hard to get our flat sold ......”

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Jan 04,2017
Minithumbup
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Alasdair
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Hiten
By: 'maz'
Jan 04,2017
0 people found
this helpful
Alasdair and Hiten worked hard to get our flat sold in a rather difficult market (just after the Brexit vote). They kept us informed and up-to-date the whole time and we were pleased with the final result and are now happily settled into our new ...
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“Hotblack have found us very good tenants over the 7 years ......”

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Oct 03,2016
Minithumbup
By: 'Charlotte'
Oct 03,2016
1 people found
this helpful
Hotblack have found us very good tenants over the 7 years we have been using them, both Saylan and Jamie are lovely people and have done as much as they can to help us find the right tenants. I really recommend Hotblack, they are a great ...
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Comment on agent fees
Average
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“The initial experience was great. But as soon as we ......”

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Sep 21,2016
Minithumbdown
By: 'Tenant'
Sep 21,2016
6 people found
this helpful
The initial experience was great. But as soon as we were in the property and anything needed doing, problems emerged. Not being responded to, issues being ignored, not being notified of work being done, people coming and going without warning, them struggling with being helpful ...
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By: Saylan Lucas
Sep 28, 2016
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Dear tenant, While I'm pleased that you had a great initial experience I am sorry to hear that the subsequent experience during the tenancy wasn't adequate. If you could let me know which office you rented the property through and/or the property address or any points of contact it will provide me with a platform to investigate this internally. We really do appreciate your feedback. ...

“We have rented several times in London and abroad and ......”

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Sep 20,2016
Minithumbup
By: 'Tim'
Sep 20,2016
0 people found
this helpful
We have rented several times in London and abroad and our experience this time with Hotblack Desiato was by far the best of them all. We dealt with Nathan Rosel who was pleasant both in person and in correspondence; he responded quickly to our queries, ...
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Comment on agent fees
The reference fees were the only itemized fees.
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“Jamie was very efficient and really supportive throughout, he made ......”

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Sep 06,2016
Minithumbup
By: 'Tomo'
Sep 06,2016
1 people found
this helpful
Jamie was very efficient and really supportive throughout, he made all the process much easier to deal with than I had imagined. I was totally satisfied with the service provided....
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Comment on agent fees
Fair
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“Jamie was fantastic, quickly and clearly answered all our questions ......”

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Aug 12,2016
Minithumbup
By: 'Alex'
Aug 12,2016
1 people found
this helpful
Jamie was fantastic, quickly and clearly answered all our questions throughout the process and made it all much easier. You recommend him to anyone....
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Comment on agent fees
Very fair
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“We have just let our flat through Hotblack Desiato (Highbury) ......”

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Aug 08,2016
Minithumbup
By: 'LJ'
Aug 08,2016
0 people found
this helpful
We have just let our flat through Hotblack Desiato (Highbury) and Nathan and Saylan were both very helpful, efficient, personable and professional. A realistic valuation, word perfect particulars, proactive approach and ultimately some lovely tenants - could not recommend highly enough....
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“I have recently moved into a property in Highbury and ......”

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Aug 08,2016
Minithumbup
By: 'Lucy'
Aug 08,2016
0 people found
this helpful
I have recently moved into a property in Highbury and Nathan has been extremely helpful in making this process as easy and stress free as possible. I've had pretty negative experiences with estate agents in the past so this has been a breath of fresh ...
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Comment on agent fees
Reasonable
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“Jamie was really helpful with our search for a new ......”

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Aug 03,2016
Minithumbup
By: 'Rose'
Aug 03,2016
1 people found
this helpful
Jamie was really helpful with our search for a new property- he was very knowledgeable about the Highbury area and kept us well informed throughout the process. He went out of his way to make the move as straight forward as possible- getting back to ...
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Comment on agent fees
Fees were reasonable and significantly lower than other estate agents we looked at
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“We have had a great experience with Hotblack Desiato for ......”

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Jun 14,2016
Minithumbup
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Alasdair
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Hiten
By: 'Joe'
Jun 14,2016
0 people found
this helpful
We have had a great experience with Hotblack Desiato for nearly 10 years from when we first rented, to buying our first flat and now selling it too. Alasdair was a pleasure to work with and had what we felt was a sensible, smart approach. Our ...
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Comment on agent fees
Fees were very reasonable and discussed very openly.
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“I've been renting my flat via Hotblack Desiato for the ......”

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Jun 13,2016
Minithumbup
By: 'Charlotte'
Jun 13,2016
0 people found
this helpful
I've been renting my flat via Hotblack Desiato for the past year, and Nathan has been a pleasure to deal with throughout this time. He is always responsive, helpful, and super efficient. I would definitely recommend Nathan....
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“First class service. Polite, efficient and cheaper than most on ......”

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Jun 09,2016
Minithumbup
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Alasdair
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Hiten
By: 'Owen'
Jun 09,2016
0 people found
this helpful
First class service. Polite, efficient and cheaper than most on the High Street. Would recommend. Flat was under offer after three weeks....
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Comment on agent fees
Cheaper than most - but still expensive when you consider London house prices. But that's London for you.
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“Thank you Hiten for all your help. You were amazing. ......”

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May 17,2016
Minithumbup
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Hiten
By: 'Marian'
May 17,2016
0 people found
this helpful
Thank you Hiten for all your help. You were amazing. Answering all our queries so efficiently and no heavy sales. You were very organised and efficient and coordinated the sale between the solicitors so well. It all went so smoothly because of your involvement. It ...
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Comment on agent fees
Reasonable
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“With all the various agents out in the market Jamie's ......”

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May 17,2016
Minithumbup
By: 'Aussies'
May 17,2016
1 people found
this helpful
With all the various agents out in the market Jamie's service stood out well above the market standard, so much so in the end we pretty much stopped looking at options from other agents. Jamie always came back to us with an answer to any ...
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Comment on agent fees
on par with the market
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“I found the team at Hotblack Desiato incredibly helpful right ......”

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May 16,2016
Minithumbup
By: 'Alice'
May 16,2016
1 people found
this helpful
I found the team at Hotblack Desiato incredibly helpful right from the start. They seemed to have an excellent grasp of the local property market and managed to find us new tenants quickly and efficiently....
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Comment on agent fees
Good
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“In purchasing a flat for my son and subsequently looking ......”

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May 02,2016
Minithumbup
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Alasdair
By: 'Julia'
May 02,2016
0 people found
this helpful
In purchasing a flat for my son and subsequently looking for a new home for myself, I found Julia so helpful, understanding and extremely professional. She was a pleasure to work with and most of all, I trusted her opinions/guidance. Alasdair helped 'close' the ...
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Comment on agent fees
in line with industry standards
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“Alasdair and Julia were fantastic to deal with in the ......”

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May 02,2016
Minithumbup
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Alasdair
By: 'D'
May 02,2016
0 people found
this helpful
Alasdair and Julia were fantastic to deal with in the purchase of our property. They were extremely helpful, friendly and knowledgeable. I think without their positive attitude and assistance the purchase may not have been possible. Thank you very much....
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“Hotblack have been unfailingly efficient in the letting process and ......”

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May 02,2016
Minithumbup
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Alasdair
Staff profile picture
Alasdair
By: 'Rowan'
May 02,2016
1 people found
this helpful
Hotblack have been unfailingly efficient in the letting process and in selling my flat. It has been a lot of fun too! Alasdair has been brilliant in keeping in touch with me and is unfailingly cheerful. Julia has been very helpful too and even when ...
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Comment on agent fees
Reasonable
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“Alasdair and his team, Hiten and Julia were professional, competent, ......”

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Apr 27,2016
Minithumbup
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Alasdair
By: 'Rosie'
Apr 27,2016
0 people found
this helpful
Alasdair and his team, Hiten and Julia were professional, competent, efficient and delightful to deal with. Their rates are competitive and definitely worth it for keeping a rocky deal on track and keeping all sides happy and informed. The Highbury team are exceptional. I would ...
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Comment on agent fees
Competitive
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By: Sarah Clay
Apr 29, 2016
View all comments (1)
Dear Rosie, thank you so much for your contrasting reviews. We have looked into your comments regarding our Islington office and we can only apologise if we caused you any upset or inconvenience. We are glad the sale went through successfully. ...

“Nathan was friendly, efficient and unflappable throughout the letting process ......”

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Apr 13,2016
Minithumbup
By: 'Sarah,'
Apr 13,2016
0 people found
this helpful
Nathan was friendly, efficient and unflappable throughout the letting process - and beyond. Always there for us, both inside and outside office hours to provide practical advice and moral support through teething problems. An excellent agent with a sense of fun and a great future ...
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Comment on agent fees
They seem quite expensive, but I am pretty ignorant on such things. Certainly worth it for peace of mind.
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“Really great service very prompt and courteous couldn't ask for ......”

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Apr 11,2016
Minithumbup
By: 'S'
Apr 11,2016
0 people found
this helpful
Really great service very prompt and courteous couldn't ask for a better transaction. No hiccups. Always answered emails within maximum 1 hour, honest, helpful, non-judgemental. Great electronic service meaning most documents electronic signing. Would recommend definitely....
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Comment on agent fees
Very good value virtually no fees
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Staff picture Josh
(77)
Staff picture Alasdair
(26)
Staff picture Hiten
(20)
Staff picture Jake
(3)

Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 03/06/2019, 10:50 AM by Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please refer to our website www.hotblack.co.uk for our complaints procedure.
Last updated at 3:07 PM 25/04/2017 by allAgents

Awards won by Hotblack Desiato, London N5 2AB



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Hotblack Desiato

Branch - Highbury, London, N5

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