99% sales valuation accuracy
98% sales fee satisfaction
Hills are an award-winning, independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, Hills offer an experienced and local service at great value.As licensed members ...
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Hills are an award-winning, independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, Hills offer an experienced and local service at great value.
As licensed members of the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents they provide their customers with a professional, reliable and honest approach to buying and selling property.
Hills approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. They pride themselves on getting you the best possible price, in the shortest possible timeframe.
Hills have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Hills website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property they go beyond the conventional property search.
As licensed members of the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents they provide their customers with a professional, reliable and honest approach to buying and selling property.
Hills approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. They pride themselves on getting you the best possible price, in the shortest possible timeframe.
Hills have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Hills website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property they go beyond the conventional property search.
Latest Reviews
6th Mar 2023
reviewed by 'Sue'
4th Mar 2023
reviewed by 'Vivien'
25th Jan 2023
reviewed by 'Suraj'
1st Dec 2022
reviewed by 'James'
30th Nov 2022
reviewed by 'Jackie'
Opening Hours
Address
Hills
Sentinel House, Albert Street
Eccles,Manchester
Greater Manchester
M30 0SS
0161 7074900
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 98% | £60,000 | £1,920,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 0 | 15 | 0 | 232 | 4 | 134 | 1 | 6 | 5 |
Areas covered
- M30
- Eccles
- M6
- Salford
- M5
- Swinton
- M44
- Irlam
- M41
- Worsley
- M32
- Cadishead
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Feb 23,2021
Feb 23,2021
0
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Poor experiences with Hill's Residential - * has been very unprofessional and unfriendly towards the later stages of the process since the house offer had been accepted, and left an angry voicemail on my phone as I did not appear at the house for a second ...
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Feb 10,2021
Feb 10,2021
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Best team in Salford .
Excellent service
Extremely professional .
Hills Residential are very very good.
Valuation , Communication and Negotiation are 10/10...
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Feb 04,2021
Feb 04,2021
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Couldn't ask for a better service. Always went the extra mile when we had any queries with anything. All staff are so friendly. A great experience....
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Feb 02,2021
Feb 02,2021
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Very professional company who go out of their way to make the sale move swiftly and always putting their customers first. Highly recommend...
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Jan 26,2021
Jan 26,2021
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I can not thank Hills Residential enough.
Charlotte was absolutly amazing. Buying our house was no easy ride especially during a pandemic. The sale went through on the final hour and Charlotte put us above anything to make sure it happened. Even staying past hours ...
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Jan 23,2021
Jan 23,2021
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We were very impressed with Hills Residential when we sold our house with them last year. It sold in less than 24hours! The team were lovely to deal with and Charlotte Coleby kept us updated on the process throughout. She was very professional, helpful and ...
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Jan 22,2021
Jan 22,2021
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From start to finish Hills were spot on, very very easy to get in touch with via email and via telephone .. the best estate agent I have dealt with, this was down to Charlotte Coleby, she was amazing.. very good agent!...
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Dec 03,2020
Dec 03,2020
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Our Experience with Hills Residential has been outstanding from start to finish. After some poor experiences with other estate agents we really felt that we were treated as human beings rather than as numbers.
The staff have always been really friendly and attentive and we ...
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Nov 26,2020
Nov 26,2020
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charlotte provided an exceptional service in helping me to sell my property
Always polite ,friendly and professional .
5 stars from start to finish...
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Nov 19,2020
Nov 19,2020
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Katie Feedback -
We are extremely impressed with the service we received from Katie. We called on a saturday afternoon and she was more than happy to squeeze in a same day viewing.
After explaining we wanted to move quickly Katie did everything in her ...
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Nov 16,2020
Nov 16,2020
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I found Hollie from Hills Residential to be very driven very determined and very dedicated with only one thing on her mind - to get the job done! and that's exactly what she did for me. She had my property sold within days. Having just ...
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Nov 10,2020
Nov 10,2020
1
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Katie Quin has been a star throughout the whole process of letting our properties. She is attentive, customer focused and professional.
It’s not always easy finding good agents or/and tenants but with Katie the whole process was so stress-free and easy. She is ...
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Nov 07,2020
Nov 07,2020
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Literally can’t fault the team at all - from start to finish they will guide you through and make you feel reassured every step of the way....
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Nov 05,2020
Nov 05,2020
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Can't give Hills enough praise especially Hollie what a star she is, I was having a bad experience with anther estate agents that had my property on the market for approx 2 month without any offers, Spoke to Hollie who imediatly made me feel like i ...
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Oct 28,2020
Oct 28,2020
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I was interested in a property in Eccles so I contacted Hill residential and tried to book a viewing, I was put through to** and he advised me that I would require an AIP before a viewing could take place.
I was able to obtain ...
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Sep 27,2020
Sep 27,2020
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Very professional - great service from selling your home to needing a mortgage/solicitors. Charlotte was wonderful - always on hand to answer any questions....
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Sep 15,2020
Sep 15,2020
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Charlotte Coleby @ Hills.
Myself and my ex partner have recently sold our property via Hills and although it was 'bumpy' due to covid-19, Charlotte was on hand to offer advice and keep me sane at times....
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Sep 14,2020
Sep 14,2020
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We went with Hills due to their good reviews online, despite them being a little more expensive than other quotes we received. When Chris first came to look round and take photos, he was very friendly and explained everything very well. The pricing strategy was ...
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Sep 13,2020
Sep 13,2020
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Brought and sold through hills and they were always happy to help and even helped with the final push of solicitors when needed!!...
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Sep 12,2020
Sep 12,2020
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Overall a great experience with Hills, Charlotte looked after us very well throughtout, even through the Covid crisis in the U.K. Would highly recommend!...
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Jul 28,2020
Jul 28,2020
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Would definately recommend this company .
Very professional good communication ,speedy response to any queries .
Their Results speak for themselves .,
They have become the best performing Estate Agent in the Local area....
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Jul 21,2020
Jul 21,2020
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Hills were brilliant. They helped me through my first house purchase and were friendly, available and communicative throughout, I would recomend to anyone looking for a property...
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Jul 21,2020
Jul 21,2020
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The staff at Hills Residential were just great in helping us sell our property. From the initial meeting to the completion of the sale they were always available, helpful, and kept us informed. I would highly recommend them!...
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Jul 18,2020
Jul 18,2020
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Hills residential were amazingly helpful the entire house buying process.
From speaking to them initially and explaining what kind of property I was looking for, they would contact me with properties they knew I would be interested in.
When I finally put an offer in, ...
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Jul 17,2020
Jul 17,2020
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Cannot recommend Hills Residential in Eccles from start to finish. The team are amazing, Charlotte is an asset to the team, so professional and always helping in every way to help us complete on the house purchase. Would happily go with Hills residential in the ...
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Jul 16,2020
Jul 16,2020
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A difficult time to sell but thankfully all went through and was extremely grateful as Charlotte contacted me many times after hours to keep me updated...
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Jul 16,2020
Jul 16,2020
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Hills are a great agency. I bought my house through them and was impressed with the service so it was a no brainier to use them to sell. Got an asking price offer within 2 days of listing even during lockdown and kept up to date ...
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Jun 09,2020
Jun 09,2020
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The team at Hills Residential have been really impressive from the beginning – I've dealt with Abigail, Laura, Leah and Charlotte and they've provided a seamless and consistently great service. I've sold my current house and purchased my next one through them and their communication has ...
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Jun 07,2020
Jun 07,2020
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My husband and I would highly recommend Hills Residential as an estate agent if you are selling a house.
From start to finish, every member of staff we spoke to at Hills were brilliant. They were really helpful and made the whole process very easy ...
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Apr 30,2020
Apr 30,2020
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Fantastic service, Charlotte has been especially helpful. Great company. Always have the customers best interest at heart. Would definitely recommend...
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Charlotte
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Hollie
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Ryan
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Best Estate Agent in M30 
Best Estate Agent in Manchester 
