99% sales valuation accuracy
98% sales fee satisfaction
Hills are an award-winning, independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, Hills offer an experienced and local service at great value.As licensed members ...
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Hills are an award-winning, independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, Hills offer an experienced and local service at great value.
As licensed members of the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents they provide their customers with a professional, reliable and honest approach to buying and selling property.
Hills approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. They pride themselves on getting you the best possible price, in the shortest possible timeframe.
Hills have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Hills website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property they go beyond the conventional property search.
As licensed members of the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents they provide their customers with a professional, reliable and honest approach to buying and selling property.
Hills approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. They pride themselves on getting you the best possible price, in the shortest possible timeframe.
Hills have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Hills website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property they go beyond the conventional property search.
Latest Reviews
6th Mar 2023
reviewed by 'Sue'
4th Mar 2023
reviewed by 'Vivien'
25th Jan 2023
reviewed by 'Suraj'
1st Dec 2022
reviewed by 'James'
30th Nov 2022
reviewed by 'Jackie'
Opening Hours
Address
Hills
Sentinel House, Albert Street
Eccles,Manchester
Greater Manchester
M30 0SS
0161 7074900
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 98% | £60,000 | £1,920,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 15 | 0 | 15 | 0 | 232 | 4 | 134 | 1 | 6 | 5 |
Areas covered
- M30
- Eccles
- M6
- Salford
- M5
- Swinton
- M44
- Irlam
- M41
- Worsley
- M32
- Cadishead
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
Jan 26,2015
Jan 26,2015
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Absolutely amazing service. I'm a first time buyer so felt a little lost but Abi helped me and answeared all my questions and guided me through.
Defently coming back when I buy my next house , also I've recommend her to my brother who is also ...
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Jan 22,2015
Jan 22,2015
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We were very impressed by the prompt and professional manner in which Hills Residential handled the sale of this property. During the initial visit by Chris we were reassured that a quick sale was a distinct possibility and a realistic price was recommended. We were ...
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Comment on agent fees
Even though the commission was a fixed fee, Hills Residential took great pains on our behalf to achieve the best selling price. We could not have had better service, even if we had chosen a larger company whose fees were vastly greater.
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Dec 16,2014
Dec 16,2014
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They were amazing in selling my house promptly and effeciently with no stress,they kept me informed at every stage and and i had viewings from the get go...
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Comment on agent fees
super seeded my expectations and very effecient and friendly
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Dec 15,2014
Dec 15,2014
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From the very start of our house buying process Hills were very understanding of what we needed. They were great at arranging viewings around our awkward schedules and kept us really well informed with every step of the sale when we found the perfect house.
...
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Dec 10,2014
Dec 10,2014
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we used Hill Residentials as from our first telephone conversation we were treated well and appointments were kept on time . We were also kept up todate with what was going on . I would reccomend Hills to sell another property for us in the future as ...
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Comment on agent fees
no problems at all with the fees charged for the service
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Dec 09,2014
Dec 09,2014
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The 2 members of staff i have dealt with from Hills have been great, they have made the process of saleing my late mothers house painless. Abigail Lloyde kept me updated and answer any questions i asked.
Thank you all at Hill's for taking something i ...
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Comment on agent fees
I liked the price was a fixed
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Dec 01,2014
Dec 01,2014
1
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Our experience with Hills Residential is a story of two halves. The first half being the initial consultation through to the offer being agreed. We were so impressed with them at this stage. The photos were brilliant, they were polite, helpful and always returned our ...
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Comment on agent fees
I thought the fees were reasonable for the service, until we got to the aftersales point. I thought part of the price we were paying was for aftersales progression and it was quite poor. The advertising and offer agreed stage of the transaction though were great and fees for this area were justified.
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Dec 03, 2014
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Dear Client, thank you for taking the time to post a review of your recent experience with Hills Residential. Your invaluable feedback is vital, in order for us to be able to identify where we can improve our service that may otherwise not be brought to our attention.
I wish to apologise that the service once the sale was agreed did not meet up to your expectation and whilst I realise I cannot undo your experiences I will personally address your feedback to ensure that we re-visit these issue ...
Nov 25,2014
Nov 25,2014
0
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I have just recently sold a property through Hills Residential after my mother passed away. I mostly dealt with Chris with regards to the sale, but also dealt with Abbey and Jack. The sevice I received from all of them was always professional, courteous and ...
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Comment on agent fees
I think the agents fee's are very competive compared to some of the agents fee's out there. Well worth it.
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Aug 12,2014
Aug 12,2014
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Prompt valuation of the property in a professional manor. Honest and realistic on recommended sale guide price. No hidden costs or extras with fees. Fantastic photos with wide angled lens to show full size of rooms. Attention to detail such as time of day/ weather ...
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Comment on agent fees
Clear and upfront fees, much cheaper than the national companies
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Jul 22,2014
Jul 22,2014
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We both found Jack very enthusiastic and pro active in helping us find our first home together.
He lsitened to our needs and was very helpful in presnting potential properties to us.
He was very patient and did not come across as pushy, as he ...
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Jul 10,2014
Jul 10,2014
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I just wanted to say thank you to everyone at Hills for the great job you did selling our house. I wanted to say a special thanks to Jack who was very helpful, knowledgeable and professional throughout. He managed the viewings and feedback excellently and ...
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Jul 08,2014
Jul 08,2014
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"Excellent, fast, prompt service and superb customer service. What has happened to the quality of the latter in the UK? Jack O'Sullivan at Hills is an exceptional professional who kicks the butt of the lagards that make up the run of the mill competitors in ...
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Jul 08,2014
Jul 08,2014
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To who it may concern, Jack, Martin and Chris were excellent in dealing with the sale of my house in Swinton, they were all very friendly, helpfull and cheerfull lads, I had no problems with them at anytime especially when it came to getting my ...
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Jun 25,2014
Jun 25,2014
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As a first time buyer I found Jack O'Sullivan and the other estate agents at hills residential incredibly friendly and helpful. After dealing with a number of unhelpful and uncooperative agents at other companies I found Hills Residential a breath of fresh air who made ...
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Jun 23,2014
Jun 23,2014
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WE started our process of selling my home 18 Months ago during a time that was not so great for sellers. Martin Hill was fantastic in keeping us in every loop of the sale even when my daughter was in United States. We then started to ...
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Jun 22,2014
Jun 22,2014
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Good contact and communication throughout. Would use them again, no major issues to talk about. Purchase went through in respect of the agents without any problems....
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Jun 22,2014
Jun 22,2014
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Martin Hill took great pictures and marketed our house really well which resulted in us having many viewers , and an offer of sale in a week , we also viewed houses and bought our new house through them . The whole transaction was straight forward so we ...
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Jun 20,2014
Jun 20,2014
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The gentlemen at Hills residential worked tirelessly to help me and my partner find our first home. They knew what style we wanted and found an amazing home within our budget. Thank you All so much...
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Mar 12,2014
Mar 12,2014
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We found Martin Hill very helpful in advising us on the sale of our property and it was sold within a week. We were particularly pleased that the fees were less than other estate agents. At such a stressful time as selling your house it ...
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Feb 22,2014
Feb 22,2014
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A really proactive approach, using all the latest digital techniques led to us having 5 viewings in the first three weeks. The 5th of those went on to buy our house. Martin was very professional and refreshingly "21st century" compared to a lot of old, stuffy ...
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Feb 21,2014
Feb 21,2014
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From Martin Hill coming to view my house I felt really comfortable with him and put my house on the market straight away, the viewings started within 2 days of going onto websight, and offer accepted within 3 weeks, a young couple brought to view by Chris ...
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Feb 06,2014
Feb 06,2014
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I sold and bought property via Hills, they were courteous, professional and very helpful in all aspects of my experience, I felt nothing was too much trouble and they made things as smooth as was possible. I highly recommend their services....
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Jan 23,2014
Jan 23,2014
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Thank you Chris for your good work in regards to 456 liverpool street property. The communication and handling of this transaction was perfect!! I also want to thank you for your honest advice when you showed me around the propety and spoke about the location. Thank ...
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Nov 27,2013
Nov 27,2013
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I was drawn to Hill Residential in the first instance by the high proportion of properties up for sale with their boards, which then appeared to take little or no time to sell, taking into account the "climate" at the time and the area, I ...
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Nov 25,2013
Nov 25,2013
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Martin and Chris were both very attentive from the start, we had previously been on the market with another agent and had been ultimately disappointed in the lack of contact or feedback from them so switched to hills as they were a more local agent ...
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Nov 21,2013
Nov 21,2013
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As sellers of a property we can not fault the care and attention to detail we recieved from Martin Hill and Chris Robinson. They guided us through the sale of the property, kept us up to date, and if we were not sure of anything ...
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Nov 08,2013
Nov 08,2013
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After having problems with numerous estate agents over the last 9 months i can honesty say that Hills Residential are by far the best. They turned up with an SLR camera instead of the compact cameras the rest of the estate agents seem to use. The ...
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Nov 07,2013
Nov 07,2013
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I chose Martin at Hills Residential because I could see when he first came to see me that he was very professional and had an in depth knowledge of the industry. This filled me with the confidence that he would be able to sell my ...
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Nov 04,2013
Nov 04,2013
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Chris and Martin sold my house in just over 8 weeks and generated lots of interest in that time with over 8 viewings. They were professional at all times and once the property was sold ensured I was kept up to date at all times. They were ...
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Oct 16,2013
Oct 16,2013
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We found the whole selling experience with Hills residential estate agent to be Very positive from start to finish. Communication was excellent throughout , promotion of the property was good, feedback was always given to us. Even down to the last day we found this company ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Best Estate Agent in M30 
Best Estate Agent in Manchester 
