98% sales valuation accuracy
99% sales fee satisfaction
67% lettings valuation accuracy
99% lettings fee satisfaction
Latest Reviews
Featured Review
a
reviewed by 'Mrs G'
20th Dec 2024
reviewed by 'Russell'
18th Dec 2024
reviewed by 'Diane'
7th Dec 2024
reviewed by 'Tracey'
3rd Dec 2024
reviewed by 'Elda Rrokaj'
Opening Hours
Address
Hannells
513-515 Nottingham Road
Chaddesden,Derby
Derbyshire
DE21 6LZ
01332 281400
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £20,025 | £4,200,000 |
| Lettings | 67% | 99% | £525 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 2 | 0 | 348 | 14 | 272 | 20 | 38 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Images & Videos
Sep 23,2024
Sep 23,2024
3
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5******** personal service. Friendly informed staff.
Professional staff, recommended to potential customers....
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Sep 24, 2024
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Hi Neil!
Thank you for taking the time to leave a 5-star review of your moving experience with Michelle and the Chaddesden team.
We're really pleased to see that you felt you received a personal service from a professional, friendly and well informed staff. The team there pride themselves on their customer service so they'll be delighted to see this mentioned in your comments.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property and we look forward ...
Sep 18,2024
Sep 18,2024
1
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I am so pleased with my experience. The whole team was so helpful and their communication was amazing....
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Sep 19, 2024
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Hi Ellie!
Thank you for your 5-star review of your moving experience with Aimee and the Chaddesden team.
We're delighted to see that you've been pleased with the whole experience and that your felt the team were helping and amazing at communicating. They pride themselves on their customer service so they'll be over the moon to see your comments as it makes a real difference.
On behalf of the whole team here at Hannells, congratulations on your purchase and we wish you many happy memorie ...
Sep 18,2024
Sep 18,2024
1
people found
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Our journey so far with Hannells has been wonderful. The level of communication is second to none. Aimee Thornton has kept us informed of the progress of our house sale and has been on hand to answer questions. We would absolutely recommend Hannells to sell ...
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Sep 19, 2024
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Hi Sarah (and the dogs!)
Thank you for taking the time to leave such a fantastic review of your moving experience with Aimee, Jo and the Chaddesden team.
We're delighted to see that you'd describe your journey with Hannells so far as wonderful and that you've found the team's communication second to none. Aimee and Jo will be really pleased to see your comments, they really do care about their work and their customers and your recommendation means a lot to every one here.
On behalf of t ...
Sep 18,2024
Sep 18,2024
1
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Aimee has been really helpful and made everything clear and easy...
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Sep 19, 2024
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Hi Callum,
Thank you for taking the time to leave a 5-star review of your moving experience with Aimee and the Chaddesden.
We're really pleased to see that you felt Aimee has been helpful and has made everything clear and easy throughout your purchase an Aimee will be delighted to see your comments.
On behalf of the whole team here at Hannells, congratulations on your purchase and we look forward to being of service to you again in the future when it's time for your next move!
All th ...
Sep 16,2024
Sep 16,2024
1
people found
this helpful
this helpful
Happy with the quick responses we've got from Hannells agency and very excited for the whole process of buying our first house. Hoping for a quick buying process and would definitely recommend Hannells to friends and family....
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Sep 17, 2024
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Hi Nicoleta!
Thank for your such a positive 5-star review of your moving experience with Aimee and the Chaddesden team.
We're really pleased to see that you've been happy with the service received from the team throughout the process of purchasing your first house and your recommendation means a lot to us!
On behalf of the whole team here at Hannells, we wish you a swift journey to reach completion and hope you're looking forward to creating many happy memories in your new home.
Cong ...
Sep 12,2024
Sep 12,2024
1
people found
this helpful
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A fantastic service; professional, reliable, friendly and knowledgeable. Nothing is too much trouble and would always recommend their services....
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Sep 13, 2024
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Hi Paula!
Thank you for taking the time to leave such a positive review of your moving experience with Mya, Lorna and the Chaddesden team.
The team there take great pride in their service so they'll be delighted to see that you've described them as professional, reliable, friendly and knowledgeable - all things that we feel are extremely important when it comes to buying and selling property!
On behalf of the whole team here at Hannells, thank you for your recommendation - it means a lo ...
Aug 28,2024
Aug 28,2024
0
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Fantastic experience buying a home through Hannells. This is my first time buying alone and the whole process from start to finish as been great. Mya has been particularly brilliant with communicating, couldn't rate any higher. Thank you! Matt who showed me the property initially ...
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Aug 30, 2024
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Hi Alice!
Wow! Thank you for taking the time to leave such a wonderful 5-star review of your moving experience with Mya, Matt and the Chaddesden team.
We're delighted that the team were able to help you purchase your first property and that you felt the process from start to finish was great. Both Mya and Matt in particular will be really pleased to see you mention them individually - it really makes a difference!
On behalf of the whole team here at Hannells, congratulations on your fir ...
Aug 28,2024
Aug 28,2024
0
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Great customer service. Very knowledgeable, helpful and patient staff. Easy to get in contact with and quick to reply....
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Aug 30, 2024
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Hi Lydia!
Thank you for your 5-star review of your moving experience with Michelle and the Chaddesden team.
The team their pride themselves on their knowledge, customer service and just being helpful so they'll be delighted to see this highlighted in your comments.
On behalf of the whole team here at Hannells, we wish you many happy memories in your new home and look forward to being of service to you again in the future when it's time for your next move!
All the very best,
Benja ...
Aug 12,2024
Aug 12,2024
0
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Great experience with Hannells, kept me well informed on every viewing and pushed for feedback from potential buyers, always there with professional advice when needed...
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Aug 12,2024
Aug 12,2024
0
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Unfortunately the sales progression team let the branch down. Natalie was unprofessional and didn't want to liaise on an issue I raised. Another member of the team had to pick it up and sort it out for us, Jo you were great and deserve good ...
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Jul 29,2024
Jul 29,2024
2
people found
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We bought our first home through hannells in 2021 and had an excellent agent (Amanda) who fought our corner when our solicitors let us down and helped us push things on. So we decided to sell through them too this time round and honestly can't fault ...
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Jul 30, 2024
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Hi Tamsin!
Wow! Thank you so much for taking the time to leave such an amazing review of your moving experience with Lorna and the Chaddesden team.
We're delighted that you've been just as impressed the second time around as you were the first time and we think you've hit the nail on the head when it comes to describing the team - lovely and really hard working!
Your words really do mean a lot to us and the whole team will be delighted when they see your comments.
On behalf over eve ...
Jul 29,2024
Jul 29,2024
2
people found
this helpful
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The staff at the Chaddesden branch of Hannells were helpful and efficient when dealing with our sale. They kept us informed throughout the process, offering advice when required....
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Jul 30, 2024
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Hi Colin!
Thank you so much for your kind words about you moving experience with the Chaddesden team. We're delighted to hear that you found the staff helpful and efficient during your sale and we're pleased to know that they kept you well-informed and provided valuable advice throughout the process.
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next ...
Jul 29,2024
Jul 29,2024
0
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Excellent service with the whole team. This will be the second house I've bought and sold with this branch and always runs very smooth with help and advise and every step. Very happy with the service I've received 😊...
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Jul 30, 2024
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Hi Adrian!
Thank you so much for taking the time to leave such a positive review of your moving experience with the Chaddesden team! They really do pride themselves on delivering excellent customer service so they'll be delighted when they see this mentioned in your comments.
On behalf of the whole team here, thank you for trusting Hannells (for the second time!) with the sale of your property and we look forward to being of equally good service to you again in the future when it's time fo ...
Jul 26,2024
Jul 26,2024
0
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Great communication right from the start. Always very helpful, friendly and professional....
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Jul 29, 2024
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Hi Suzanne!
Thank you for your wonderful feedback on your moving experience with Lorna, Aimee and the Chaddesden team! We're happy to hear that you've had a positive experience with our communication and service. Our team takes pride in being helpful, friendly, and professional so they'll be really pleased to see your comments.
On behalf of the whole team here at Hannells, we hope that you create many happy new memories in your new home and we look forward to being of service to you again ...
Jul 18,2024
Jul 18,2024
0
people found
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I have had a great experience so far with Hannells, they are very quick to answer any question I have had.
They have made the process very smooth and easy for me.
I will definitely be recommending them to family and friends moving forward.
Special ...
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Jul 19, 2024
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Hi Kim!
Thank you so much for your wonderful review of your moving experience so far with the Chaddesden team!
We’re thrilled to hear that you’ve had a great experience with Hannells. The team works hard to provide prompt and smooth service, so it’s fantastic to know we’ve met your expectations and we truly appreciate your recommendations to family and friends!
Matt, Michelle, and Aimee in particular will be delighted when they see your comments about their exceptional work! ?
...
Jul 15,2024
Jul 15,2024
1
people found
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From booking the viewing for the property, mya’s customers service was incredible, she was super helpful with the process and had great communication!- as a first time buyer she made me feel at complete ease and super helpful with everything I needed to ...
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Jul 16, 2024
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Hi Laura!
Thank you so much for your wonderful review of your moving experience and for highlighting Mya's incredible customer service. We're delighted to hear that she was super helpful throughout the process and that her great communication made you feel at ease as a first-time buyer - and it'll really make her day when she sees your comments!
It's fantastic to know that our entire office could contribute to a friendly and professional experience for you. Your kind words truly motivate t ...
Jul 12,2024
Jul 12,2024
0
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Great agents everything went smoothly quick and efficient kept updated throughout thankyou...
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Jul 12, 2024
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Hi John!
Thank you for your wonderful review of your moving experience with Mya, Jo and the Chaddesden team! We're pleased to hear that everything went smoothly and efficiently. Keeping our clients updated throughout the process is a top priority for the Chaddesden team, and we're glad to know we met your expectations.
Your feedback is highly appreciated, and we look forward to assisting you again in the future when it's time for your next move! If you need any further help, please don't h ...
Jul 11,2024
Jul 11,2024
0
people found
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All the staff have been lovely and friendly
Always helpful and regularly keep in touch .
Everyone has been supportive with my search for a property and with the purchase of my new house . Highly recommend Hannells thank you ....
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Jul 12, 2024
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Hi Katherine!
Thank you so much for your kind review of your moving experience with Mya, Aimee and the Chaddesden team! We're thrilled to hear that the staff have been lovely, friendly, and consistently helpful throughout your property search and purchase process.
Your recommendation is greatly appreciated, and we're delighted to have been able to support you in finding and purchasing your new home. Should you need any further assistance, please don't hesitate to reach out.
Thank you on ...
Jul 11,2024
Jul 11,2024
0
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Very helpful professional and caring team going above and beyond...
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Jul 12, 2024
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Hi Joanne!
Thank you for your wonderful review of your moving experience with Jo, Aimee and the Chaddesden team! We're delighted to hear that you found the team helpful, professional, and caring. Going above and beyond for their clients is definitely what they strive for, so it's gratifying to know we met your expectations.
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property. Your feedback is greatly appreciated, and we look forward to serving y ...
Jul 08,2024
Jul 08,2024
1
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Great service by Lorna. Quick and responsive which is extremely handy and very friendly throughout! Very happy with this experience!...
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Jul 09, 2024
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Hi Doug!
Thank you so much for taking the time to leave such a positive review of your moving experience with Lorna and the Chaddesden team. They all very much pride themselves on delivering a great service by being quick to respond and friendly, so they'll be delighted when they see your feedback - Lorna in particular!
On behalf of the whole team here, thank you for your custom and we look forward to being of service to you again in the future when it's time for your next move!
All the ...
Jun 29,2024
Jun 29,2024
1
people found
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this helpful
Hannells has been very supportive in our buying house process. Updating about what is happening and making whole process easier and less stressful....
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Jun 27,2024
Jun 27,2024
1
people found
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Hannells were very informative right the way through the sale,they eased my mind, they always rang me back , I would choose them again...
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Jun 27,2024
Jun 27,2024
0
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Not a great experience, poor customer service, very hard to get hold of, very little information passed on and quite abrupt in nature when spoken to. Overall i was very displeased with the service I received and calls I did receive were witnessed by others ...
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Jun 26,2024
Jun 26,2024
1
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Great service. Everyone we spoke to was helpful and knowledgeable. Response times always quick. Particular shout outs to Jo, Maya and Natalie who were all fab....
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Jun 24,2024
Jun 24,2024
0
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Excellent team of people, super helpful with any questions we had while looking and buying our first home....
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Jun 18,2024
Jun 18,2024
0
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I am in the process of buying a property through Hannells and I have been impressed by their service so far. Mya Holmes has been very supportive, helpful, responsive and professional throughout the process so far. I would highly recommend Hannells....
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Jun 19, 2024
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Hi Ruth!
Thank you for your wonderful feedback about your moving experience with Mya and the Chaddesden team! We’re thrilled to hear that you’ve been impressed with our service during your property purchase. Mya in particular will be delighted to know she’s been supportive, helpful, responsive, and professional throughout the process. Your recommendation means a lot to us, and we’re here to continue assisting you every step of the way!
All the very best,
Benjamin Brain
Sales & ...
Jun 18,2024
Jun 18,2024
1
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Hannells have been great throughout, what was a lengthy sale. Keeping me updated throughout the whole process....
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Jun 19, 2024
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Hi Sharon!
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with Natalie, Jo and the Chaddesden team. Keeping our clients updated and supported is our top priority, especially during what can sometimes be a lengthy sales process.
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you in the future when it's time for your next move!
All the very be ...
Jun 17,2024
Jun 17,2024
0
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The team was very helpful and understanding. Easy to speak to and very knowledgeable....
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Jun 14,2024
Jun 14,2024
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Everyone in Hannells has been very helpful. From viewing the house with Matt, who made us feel very welcome and was very honest with what the property was lacking. All the agents who I dealt with via phone after putting my offer in has been ...
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Jun 17, 2024
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Hi Maria!
Thank you so much for your feedback! We're thrilled to hear that Matt and the rest of our Chaddesden team made you feel welcome and provided honest and efficient service.
We're committed to ensuring a smooth and positive experience for our clients, and we're glad we could meet your expectations.
On behalf of the whole team here at Hannells, thank you for your custom and best of luck with the purchase of your property! If you need any further assistance, feel free to get in ...
Jun 14,2024
Jun 14,2024
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Very knowledgeable agents with good understanding of the property market and local property prices. All the staff were very friendly and helpful....
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Jun 17, 2024
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Hi Jill!
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. Jo, Aimee and the rest of our Chaddesden team strive to provide expert knowledge and exceptional service, and it's wonderful to know that their efforts made a difference.
On behalf of the whole team here at Hannells, thank you for your custom and if you need any further assistance, please don't hesitate to reach out!
All the very best,
Benjamin Brain
Area Director
Hann ...
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Last updated at 12:39 PM 02/10/2024 by allAgents
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