98% sales valuation accuracy
99% sales fee satisfaction
67% lettings valuation accuracy
99% lettings fee satisfaction
Latest Reviews
Featured Review
a
reviewed by 'Mrs G'
20th Nov 2024
reviewed by 'KMT'
18th Nov 2024
reviewed by 'Julia'
16th Nov 2024
reviewed by 'RA'
12th Nov 2024
reviewed by 'Diane'
8th Nov 2024
reviewed by 'Harriet'
Opening Hours
Address
Hannells
513-515 Nottingham Road
Chaddesden,Derby
Derbyshire
DE21 6LZ
01332 281400
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 99% | £20,025 | £4,200,000 |
| Lettings | 67% | 99% | £525 | £525 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 0 | 2 | 0 | 344 | 14 | 268 | 20 | 38 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Aug 12,2024
Aug 12,2024
0
people found
this helpful
this helpful
Great experience with Hannells, kept me well informed on every viewing and pushed for feedback from potential buyers, always there with professional advice when needed...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 12,2024
Aug 12,2024
0
people found
this helpful
this helpful
Unfortunately the sales progression team let the branch down. Natalie was unprofessional and didn't want to liaise on an issue I raised. Another member of the team had to pick it up and sort it out for us, Jo you were great and deserve good ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29,2024
Jul 29,2024
2
people found
this helpful
this helpful
We bought our first home through hannells in 2021 and had an excellent agent (Amanda) who fought our corner when our solicitors let us down and helped us push things on. So we decided to sell through them too this time round and honestly can't fault ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 30, 2024
View all comments
(1)
Hi Tamsin!
Wow! Thank you so much for taking the time to leave such an amazing review of your moving experience with Lorna and the Chaddesden team.
We're delighted that you've been just as impressed the second time around as you were the first time and we think you've hit the nail on the head when it comes to describing the team - lovely and really hard working!
Your words really do mean a lot to us and the whole team will be delighted when they see your comments.
On behalf over eve ...
Jul 29,2024
Jul 29,2024
2
people found
this helpful
this helpful
The staff at the Chaddesden branch of Hannells were helpful and efficient when dealing with our sale. They kept us informed throughout the process, offering advice when required....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 30, 2024
View all comments
(1)
Hi Colin!
Thank you so much for your kind words about you moving experience with the Chaddesden team. We're delighted to hear that you found the staff helpful and efficient during your sale and we're pleased to know that they kept you well-informed and provided valuable advice throughout the process.
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next ...
Jul 29,2024
Jul 29,2024
0
people found
this helpful
this helpful
Excellent service with the whole team. This will be the second house I've bought and sold with this branch and always runs very smooth with help and advise and every step. Very happy with the service I've received 😊...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 30, 2024
View all comments
(1)
Hi Adrian!
Thank you so much for taking the time to leave such a positive review of your moving experience with the Chaddesden team! They really do pride themselves on delivering excellent customer service so they'll be delighted when they see this mentioned in your comments.
On behalf of the whole team here, thank you for trusting Hannells (for the second time!) with the sale of your property and we look forward to being of equally good service to you again in the future when it's time fo ...
Jul 26,2024
Jul 26,2024
0
people found
this helpful
this helpful
Great communication right from the start. Always very helpful, friendly and professional....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 29, 2024
View all comments
(1)
Hi Suzanne!
Thank you for your wonderful feedback on your moving experience with Lorna, Aimee and the Chaddesden team! We're happy to hear that you've had a positive experience with our communication and service. Our team takes pride in being helpful, friendly, and professional so they'll be really pleased to see your comments.
On behalf of the whole team here at Hannells, we hope that you create many happy new memories in your new home and we look forward to being of service to you again ...
Jul 18,2024
Jul 18,2024
0
people found
this helpful
this helpful
I have had a great experience so far with Hannells, they are very quick to answer any question I have had.
They have made the process very smooth and easy for me.
I will definitely be recommending them to family and friends moving forward.
Special ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 19, 2024
View all comments
(1)
Hi Kim!
Thank you so much for your wonderful review of your moving experience so far with the Chaddesden team!
We’re thrilled to hear that you’ve had a great experience with Hannells. The team works hard to provide prompt and smooth service, so it’s fantastic to know we’ve met your expectations and we truly appreciate your recommendations to family and friends!
Matt, Michelle, and Aimee in particular will be delighted when they see your comments about their exceptional work! ?
...
Jul 15,2024
Jul 15,2024
1
people found
this helpful
this helpful
From booking the viewing for the property, mya’s customers service was incredible, she was super helpful with the process and had great communication!- as a first time buyer she made me feel at complete ease and super helpful with everything I needed to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 16, 2024
View all comments
(1)
Hi Laura!
Thank you so much for your wonderful review of your moving experience and for highlighting Mya's incredible customer service. We're delighted to hear that she was super helpful throughout the process and that her great communication made you feel at ease as a first-time buyer - and it'll really make her day when she sees your comments!
It's fantastic to know that our entire office could contribute to a friendly and professional experience for you. Your kind words truly motivate t ...
Jul 12,2024
Jul 12,2024
0
people found
this helpful
this helpful
Great agents everything went smoothly quick and efficient kept updated throughout thankyou...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 12, 2024
View all comments
(1)
Hi John!
Thank you for your wonderful review of your moving experience with Mya, Jo and the Chaddesden team! We're pleased to hear that everything went smoothly and efficiently. Keeping our clients updated throughout the process is a top priority for the Chaddesden team, and we're glad to know we met your expectations.
Your feedback is highly appreciated, and we look forward to assisting you again in the future when it's time for your next move! If you need any further help, please don't h ...
Jul 11,2024
Jul 11,2024
0
people found
this helpful
this helpful
All the staff have been lovely and friendly
Always helpful and regularly keep in touch .
Everyone has been supportive with my search for a property and with the purchase of my new house . Highly recommend Hannells thank you ....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 12, 2024
View all comments
(1)
Hi Katherine!
Thank you so much for your kind review of your moving experience with Mya, Aimee and the Chaddesden team! We're thrilled to hear that the staff have been lovely, friendly, and consistently helpful throughout your property search and purchase process.
Your recommendation is greatly appreciated, and we're delighted to have been able to support you in finding and purchasing your new home. Should you need any further assistance, please don't hesitate to reach out.
Thank you on ...
Jul 11,2024
Jul 11,2024
0
people found
this helpful
this helpful
Very helpful professional and caring team going above and beyond...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 12, 2024
View all comments
(1)
Hi Joanne!
Thank you for your wonderful review of your moving experience with Jo, Aimee and the Chaddesden team! We're delighted to hear that you found the team helpful, professional, and caring. Going above and beyond for their clients is definitely what they strive for, so it's gratifying to know we met your expectations.
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property. Your feedback is greatly appreciated, and we look forward to serving y ...
Jul 08,2024
Jul 08,2024
1
people found
this helpful
this helpful
Great service by Lorna. Quick and responsive which is extremely handy and very friendly throughout! Very happy with this experience!...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 09, 2024
View all comments
(1)
Hi Doug!
Thank you so much for taking the time to leave such a positive review of your moving experience with Lorna and the Chaddesden team. They all very much pride themselves on delivering a great service by being quick to respond and friendly, so they'll be delighted when they see your feedback - Lorna in particular!
On behalf of the whole team here, thank you for your custom and we look forward to being of service to you again in the future when it's time for your next move!
All the ...
Jun 29,2024
Jun 29,2024
1
people found
this helpful
this helpful
Hannells has been very supportive in our buying house process. Updating about what is happening and making whole process easier and less stressful....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 27,2024
Jun 27,2024
1
people found
this helpful
this helpful
Hannells were very informative right the way through the sale,they eased my mind, they always rang me back , I would choose them again...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 27,2024
Jun 27,2024
0
people found
this helpful
this helpful
Not a great experience, poor customer service, very hard to get hold of, very little information passed on and quite abrupt in nature when spoken to. Overall i was very displeased with the service I received and calls I did receive were witnessed by others ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26,2024
Jun 26,2024
1
people found
this helpful
this helpful
Great service. Everyone we spoke to was helpful and knowledgeable. Response times always quick. Particular shout outs to Jo, Maya and Natalie who were all fab....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 24,2024
Jun 24,2024
0
people found
this helpful
this helpful
Excellent team of people, super helpful with any questions we had while looking and buying our first home....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2024
Jun 18,2024
0
people found
this helpful
this helpful
I am in the process of buying a property through Hannells and I have been impressed by their service so far. Mya Holmes has been very supportive, helpful, responsive and professional throughout the process so far. I would highly recommend Hannells....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 19, 2024
View all comments
(1)
Hi Ruth!
Thank you for your wonderful feedback about your moving experience with Mya and the Chaddesden team! We’re thrilled to hear that you’ve been impressed with our service during your property purchase. Mya in particular will be delighted to know she’s been supportive, helpful, responsive, and professional throughout the process. Your recommendation means a lot to us, and we’re here to continue assisting you every step of the way!
All the very best,
Benjamin Brain
Sales & ...
Jun 18,2024
Jun 18,2024
1
people found
this helpful
this helpful
Hannells have been great throughout, what was a lengthy sale. Keeping me updated throughout the whole process....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 19, 2024
View all comments
(1)
Hi Sharon!
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with Natalie, Jo and the Chaddesden team. Keeping our clients updated and supported is our top priority, especially during what can sometimes be a lengthy sales process.
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you in the future when it's time for your next move!
All the very be ...
Jun 17,2024
Jun 17,2024
0
people found
this helpful
this helpful
The team was very helpful and understanding. Easy to speak to and very knowledgeable....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 14,2024
Jun 14,2024
0
people found
this helpful
this helpful
Everyone in Hannells has been very helpful. From viewing the house with Matt, who made us feel very welcome and was very honest with what the property was lacking. All the agents who I dealt with via phone after putting my offer in has been ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 17, 2024
View all comments
(1)
Hi Maria!
Thank you so much for your feedback! We're thrilled to hear that Matt and the rest of our Chaddesden team made you feel welcome and provided honest and efficient service.
We're committed to ensuring a smooth and positive experience for our clients, and we're glad we could meet your expectations.
On behalf of the whole team here at Hannells, thank you for your custom and best of luck with the purchase of your property! If you need any further assistance, feel free to get in ...
Jun 14,2024
Jun 14,2024
0
people found
this helpful
this helpful
Very knowledgeable agents with good understanding of the property market and local property prices. All the staff were very friendly and helpful....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 17, 2024
View all comments
(1)
Hi Jill!
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. Jo, Aimee and the rest of our Chaddesden team strive to provide expert knowledge and exceptional service, and it's wonderful to know that their efforts made a difference.
On behalf of the whole team here at Hannells, thank you for your custom and if you need any further assistance, please don't hesitate to reach out!
All the very best,
Benjamin Brain
Area Director
Hann ...
Jun 13,2024
Jun 13,2024
0
people found
this helpful
this helpful
Great communication and guidance through the process so far, thank you for all of your help....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13,2024
Jun 13,2024
0
people found
this helpful
this helpful
Up to now on the sale on house and buying we’ve received happy friendly service from Hannells in Chaddesden....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 09,2024
Jun 09,2024
0
people found
this helpful
this helpful
We have been extremely impressed with Hannells, Chaddesden. The whole team have been very friendly and reassuring. Jo the valuations manager was exceptionally patient and kind with my elderly mother who recently put her bungalow on the market with Hannells. Lorna and the rest of ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 07,2024
Jun 07,2024
0
people found
this helpful
this helpful
We would highly recommend using Hannells Estate Agents.
They offer a very professional service.
Efficient, knowledgeable and friendly staff....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06,2024
Jun 06,2024
0
people found
this helpful
this helpful
Friendly staff and the whole process to the solicitor was smooth sailing. Would recommend them to friends....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 06,2024
Jun 06,2024
0
people found
this helpful
this helpful
The team were brilliant. They were in constant communication and were totally on my side. They reassure during a very worrying time....
read full review
read full review
Was this helpful?
Yes
Yes
May 20,2024
May 20,2024
1
people found
this helpful
this helpful
All good so far. Once the sale completes we will know more....
read full review
read full review
Was this helpful?
Yes
Yes
May 22, 2024
View all comments
(1)
Hi Kenneth!
Thank you for your feedback and for taking the time to rate your moving experience with Lorna and the rest of the Chaddesden team a full 5 out of 5.
They'll be delighted to see your comments and you can be sure that the team there will be working hard to make sure you're just as impressed with their service all the way up to completion.
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and here's to a swift and smooth journey to ...
May 16,2024
May 16,2024
1
people found
this helpful
this helpful
Aimee has been amazing, really quick replies and always kind and polite. Has been helpful as we are first time buyers and have no clue!
Couldn’t thank her enough...
read full review
read full review
Was this helpful?
Yes
Yes
May 17, 2024
View all comments
(1)
Hi Katie!
Thank you so much for your kind words! We're thrilled to hear that Aimee has been so helpful and supportive during your first home-buying experience. We'll be sure to pass along your appreciation to her. If you have any more questions or need further assistance, don't hesitate to reach out.
On behalf of the whole team here at Hannells, congratulations on your new home and we look forward to being of service to you again in the future when it's time for your next move!
All the ...
Aimee Thornton
(174)
Lorna
(153)
Jo Riggott
(119)
Michelle Tinson
(94)
Sara Walker-Bradley
(88)
Keilia
(31)
Rachel Daly
(12)
Matt
Nicola Gill
(3)
Amy
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 12:39 PM 02/10/2024 by allAgents
Best Estate Agent in Derby 
