0% lettings valuation accuracy
0% lettings fee satisfaction
No company information
Latest Reviews
29th Sep 2023
reviewed by 'Terry'
3rd Feb 2023
reviewed by 'Godfrey'
22nd Sep 2021
reviewed by 'Kay Cutting'
25th Aug 2021
reviewed by 'Jayne'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £625 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 1 | 28 | 1 | 11 | 1 | 6 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Estate agents
Latest Properties
No Properties
Apr 17,2019
Apr 17,2019
0
people found
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The team have delivered to their word within a very short time scale. With minimum fuss. I would happily use the Bury Team again....
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Comment on agent fees
You pay for what you get a good service
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Apr 16,2019
Apr 16,2019
0
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On behalf of the Royal British Legion ' C ' Group Bury St Edmunds I would like to thank Haart estate agents for their continuing support with the advertising of our Festival Of Remembrance in November
Your outstanding contribution to help us put on a ...
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Apr 14,2019
Apr 14,2019
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Elliot has been really helpful in our search for the right property. Not only has he sorted out viewings quickly and efficiently, but he has also called a number of times to let us know when a new house has come on to the market ...
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N/A
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Apr 13,2019
Apr 13,2019
0
people found
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I would like to thank Sonia and Elliot for all their help and support to buying our first home. Elliot supported myself and my partner to book house viewings and to make a offer on the home we are buying, he was very polite and ...
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Comment on agent fees
Good
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Apr 13,2019
Apr 13,2019
0
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Alex was always very polite, helpful and just really friendly helping me with the stressful task of finding mine and my partners future home. Alex was always on hand when I had any questions and to help me find properties. He was always professional and ...
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May 01, 2019
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Thank you very much for the positive feedback. ...
Apr 13,2019
Apr 13,2019
0
people found
this helpful
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We have been very happy with the service received from Haart Estate Agents in Bury St Edmunds. Matt Taylor and other staff in the office have been extremely proactive in finding a buyer and in guiding the sale process. Communication with the office has been ...
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Comment on agent fees
Not able to comment about fees as we did not approach any other agencies.
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Apr 12,2019
Apr 12,2019
0
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Very pleased with the whole experience.
Justine was very professional and knowledgeable. She created a definite plan and it worked within a month in a difficult market.
Joe was very good at perusing leads and keeping me up to date.
Overall I have nothing but ...
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Comment on agent fees
Agents fees were as I expected
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Apr 12,2019
Apr 12,2019
0
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Alex was great with our viewing. It was our first time viewing a potential house and he made us feel at home. (pardon the pun)
Would highly recommend!...
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May 01, 2019
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Thank you for the kind words. ...
Apr 11,2019
Apr 11,2019
1
people found
this helpful
this helpful
When I decided to sell my home the first company that I thought of was Haart
Their professionalism their continued support and caring attitude is outstanding. I have been kept up to date with what is happening at each stage and there is always someone ...
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Comment on agent fees
Good.
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Apr 11,2019
Apr 11,2019
0
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Although we didn't end up finding our house with Haart Bury St Edmunds, when we were looking, Bethany was on the phone to me weekly to see if there was any updates on our house sale. When we had sold, she was always sending across ...
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N/A
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Apr 08,2019
Apr 08,2019
0
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has been very helpful a credit to your company ,keeps me updated on houses available a great company to deal with, very friendly . Deffinatly will deal with this company...
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Comment on agent fees
Good
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Mar 09,2019
Mar 09,2019
0
people found
this helpful
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We were very happy with Sonia's progress chasing on our sale. She was always professional but friendly and approachable. It was reassuring to know she was able to keep tabs on how the sale was progressing. We were aldo very impressed with a staff members ...
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Comment on agent fees
We think estate agent fees seem high but in this case we feel they have been more justifiable.
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Mar 07,2019
Mar 07,2019
0
people found
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Total dedication, exceeding all our expectations Sonia and Matthew were able to get our sale through. Incredible teamwork paid off....
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Comment on agent fees
The work involved to get this sale through the fees were more than reasonable
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Feb 20,2019
Feb 20,2019
0
people found
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Sonia offered a superb support service once we had agreed to purchase a property. The process was not straightforward, and she went the extra mile to expedite matters and keep things moving. Her communication throughout was excellent, and very helpful for all parties. We are ...
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Comment on agent fees
N/a
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Jan 17,2019
Jan 17,2019
0
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We have been looking for a house since ours sold in November 2018. Alex has gone out of his way to help us find a property,weekly calls and suggestions. Even though we found a house through another agent I would like to thank Alwx for ...
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Nov 29,2018
Nov 29,2018
0
people found
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All in house staff we found to be very helpful, both for selling and buying though we did not buy through Haarts, we found Sonia Barrington most helpful at linking all parties including solicitors together in the completion [ and most stressful ] stages, for which we ...
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May 04,2018
May 04,2018
1
people found
this helpful
this helpful
The whole team have been fantastic from start to finish and hand held me all the way. Ensured our property was secure over winter and communicated regularly without the need for me to chase anyone.
Thank you Team Haart Bury St Edmunds...
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Comment on agent fees
Good
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Yes
Jan 22,2016
Jan 22,2016
1
people found
this helpful
this helpful
Peter from Bury St Edmunds Haart arranged to meet me for a property viewing but he did not turn up and no-one from the Haart office contacted me. When I phoned them to find out where he was, Peter LIED and said that he had ...
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Comment on agent fees
Fees high too
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Mar 09, 2018
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Hi there,
We apologies for the poor experience you received with us, please email in to [email protected] so we can look into your experience.
Thank you,
Regards
Ross ...
Aug 14,2015
Aug 14,2015
0
people found
this helpful
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In all my contacts with the staff at the office, everyone has always been extremely helpful, friendly and professional. I have been kept fully informed about the progress, or otherwise, of the sale of my house. I have been particularly impressed by the thorough approach ...
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Comment on agent fees
The fees were made very clear right at he beginning and seem to be fair.
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Aug 19, 2015
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Hi Elna
Many thanks for your review. We are delighted to hear about your experience with our Bury team and the success of your sale.
All the best
Melanie Smith
Customer Relations Manager ...
Nov 05,2014
Nov 05,2014
0
people found
this helpful
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I am impressed with Allison at Haarts, She kept us in contact all the time. Allison is very conscientious with customer satisfaction attitude. Considering we are based in Dubai Allison did not forget about us at all, unusual in todays world. I would use Allison ...
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Comment on agent fees
acceptable
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Nov 24, 2014
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Dear Les,
Thank you for your review. We are really pleased to hear about the service you received from Allison and team.
All the best for the future!
Melanie Smith
Customer Relations Manager ...
Apr 14,2014
Apr 14,2014
2
people found
this helpful
this helpful
Great letting agent. Always there to help and guide you through the process. I got a real sense of family values and would highly recommend them....
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Oct 03,2013
Oct 03,2013
8
people found
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Simply terrible.
1. demanded we move in earlier than we wanted or we "wouldn't get the house", come the day of move in, they didn't have the lease ready I was forced to wait 4 hours to get it done (after taking off work)
2. 5/7 items supposedly to ...
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Sonia
Justine
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
