“Michelle was extremely professional with my enquiry and subsequent viewing. ......”
5 Star Review
Mar 10,2015
By:
'Alison'
Mar 10,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT13
Lettings (as a Tenant)
Postcode: KT13
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Michelle was extremely professional with my enquiry and subsequent viewing. On this occasion I decided not to proceed with the properties this was in no way a reflection on Michelle as she showed me the properties that I requested.
Michelle was very friendly and kept ...
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“This is the second time we have used Grants and ......”
5 Star Review
Mar 10,2015
By:
'Martin'
Mar 10,2015
Services: Lettings (as a Tenant)
Rent PCM: £1595
Would you recommend?: Yes
Postcode: KT13
Lettings (as a Tenant)
Rent PCM: £1595
Postcode: KT13
0
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This is the second time we have used Grants and on both occasions Michelle has helped us find the right property. Michelle goes above and beyond the call of duty in ensuring all is done to help you through this stressful process of moving home. ...
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“Sold property as executor. After two false stars we did ......”
4 Star Review
Feb 21,2015
By:
'Stuart'
Feb 21,2015
Services: Sales (as a Buyer)
Sold price: £290000
Would you recommend?: Yes
Postcode: KT13
Sales (as a Buyer)
Sold price: £290000
Postcode: KT13
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Sold property as executor. After two false stars we did get a serious buyer. Although it did become protracted, to Grants credit they more than anyone kept me updated. I was also impressed that they did not hold back from giving me less good news ...
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“It was about a year ago now but we were ......”
4 Star Review
Feb 21,2015
By:
'Stef'
Feb 21,2015
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: KT15
Lettings (as a Tenant)
Rent PCM: £800
Postcode: KT15
0
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It was about a year ago now but we were looking for a property to rent and found one in Addlestone. Grants were very accommodating and were happy to show us round a second time as I hadn't seen it yet. The only negatives are ...
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Comment on agent fees
A bit pricey in comparison to some other agents
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“I recently moved into a new property as a tenant, ......”
5 Star Review
Jan 14,2015
By:
'Amy'
Jan 14,2015
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: KT16
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: KT16
0
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I recently moved into a new property as a tenant, Grants were fantastic from start to finish, they kept me updated at all times and I couldn't recommend them enough!...
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“We have used Grants as our lettings agent as they ......”
5 Star Review
Dec 08,2014
By:
'Mrs'
Dec 08,2014
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: KT15
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: KT15
0
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We have used Grants as our lettings agent as they have a really good knowledge of local market.
They have found us suitable tenants and keep the whole process as hassle-free as is possible.
A really helpful office....
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“I had previously used a local estate agents who had ......”
5 Star Review
Dec 04,2014
By:
'Steven'
Dec 04,2014
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: KT15
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: KT15
0
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I had previously used a local estate agents who had miss treated both me and my partner so I was looking for an estate agent who was nice and friendly and always able to help even with the little things , in the industry I work ...
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“One of the Best Letting Agency and Emma Harris is ......”
5 Star Review
Nov 27,2014
By:
'Mutturaj'
Nov 27,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: KT15
Lettings (as a Tenant)
Postcode: KT15
0
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One of the Best Letting Agency and Emma Harris is the best at her work, from the start till end of my contract, Emma was top of everything, and she has suggested and guided me whenever required.
I wish all the best for Emma Harris ...
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“The pre purchase service was good, but the after sales ......”
3 Star Review
Nov 18,2014
By:
'MM'
Nov 18,2014
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: TW13
Sales (as a Buyer)
Postcode: TW13
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The pre purchase service was good, but the after sales service was very poor, although when I went to pick the keys up they were very welcoming and said to come back if I had any questions when I did query a few things regarding ...
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“Michelle showed us the property on the Saturday morning, we ......”
5 Star Review
Nov 05,2014
By:
'Johan'
Nov 05,2014
Services: Lettings (as a Tenant)
Rent PCM: £2400
Would you recommend?: Yes
Postcode: KT13
Lettings (as a Tenant)
Rent PCM: £2400
Postcode: KT13
0
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Michelle showed us the property on the Saturday morning, we loved it. Early Monday morning she handed over to Emma who helped us sort out all the admin in a very friendly and efficient manner. During the ove in they were always ready and willing ...
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“Extremely impressed by professional non intrusive interest and follow up ......”
5 Star Review
Nov 05,2014
By:
'CFB'
Nov 05,2014
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: KT15
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: KT15
0
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Extremely impressed by professional non intrusive interest and follow up in marketing the property.
Found service to be professional yet personal, left with a feeling that they had their clients interest uppermost.
Would recommend and definitely use again....
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Comment on agent fees
Satisfactory...
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“As someone who hasn't moved house for 50 years, I cannot ......”
5 Star Review
Oct 31,2014
By:
'Mrs'
Oct 31,2014
Services: Sales (as a Vendor)
Sold price: £455000
Would you recommend?: Yes
Postcode: KT13
Sales (as a Vendor)
Sold price: £455000
Postcode: KT13
0
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As someone who hasn't moved house for 50 years, I cannot recommend Grants Independent highly enough. From the very beginning to the final completion Kevin and the team gave 110% effort and attention to the sale of my property. All is well, thanks to them...
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“Katie was fantastic from start to finish. She found me ......”
5 Star Review
Oct 10,2014
By:
'jody'
Oct 10,2014
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: Yes
Postcode: KT13
Lettings (as a Tenant)
Rent PCM: £995
Postcode: KT13
0
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Katie was fantastic from start to finish. She found me the perfect property for my needs and was both professional and approachable at all times.
On each occasion I entered the office I was always greeted warmly by everyone.I would highly recommend Grants....
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“Before putting our house on the market, I met a ......”
5 Star Review
Sep 19,2014
By:
'Satisfied'
Sep 19,2014
Services: Sales (as a Vendor)
Sold price: £422000
Would you recommend?: Yes
Postcode: KT13
Sales (as a Vendor)
Sold price: £422000
Postcode: KT13
1
people found
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Before putting our house on the market, I met a variety of agents from the Weybridge area - Neal from Grants was the only one who didn't come out with the usual patter you might expect. His advice and recommendations were based on excellent knowledge ...
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Comment on agent fees
The fees were very competitive when benchmarked against other agents in the area. I believe they may have actually been the lowest out of the agents we met, but this wasn't the reason we chose them, rather a welcome added benefit.
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“We used Grants to purchase the retirement apartment that my ......”
5 Star Review
Sep 18,2014
By:
'Anna'
Sep 18,2014
Services: Sales (as a Vendor)
Sold price: £910000
Would you recommend?: Yes
Postcode: TW17
Sales (as a Vendor)
Sold price: £910000
Postcode: TW17
1
people found
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We used Grants to purchase the retirement apartment that my mother will be moving to and subsequently also to sell the family home that she will be shortly moving from.
Grants were courteous and professional in all our dealings. But perhaps the most important aspect ...
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“We are renting a property through Grants Independent Estates Agents ......”
5 Star Review
Sep 17,2014
By:
'AlexDInch'
Sep 17,2014
Services: Lettings (as a Tenant)
Rent PCM: £875
Would you recommend?: Yes
Postcode: KT15
Lettings (as a Tenant)
Rent PCM: £875
Postcode: KT15
0
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We are renting a property through Grants Independent Estates Agents in Weybridge. Katie Lines-Davies has been incredibly helpful. She has always answered calls and e-mail in a timely fashion and has always done so cheerfully and efficiently. We would definitely recommend her....
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Comment on agent fees
Agents fees were reasonable compared to other letting agents in Surrey.
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“Michelle is an excellent agent. She understood my needs from ......”
5 Star Review
Sep 14,2014
By:
'David'
Sep 14,2014
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: KT13
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: KT13
0
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Michelle is an excellent agent. She understood my needs from the very beginning. All the properties that she showed me match with my needs. She is a very committed person. I strongly recommend her as an excellent agent. l just arrive to Weybridge and Michelle ...
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“I found Grants attentive, listened to what we wanted, guided ......”
5 Star Review
Sep 14,2014
By:
'Simon'
Sep 14,2014
Services: Sales (as a Vendor)
Sold price: £910000
Would you recommend?: Yes
Postcode: TW17
Sales (as a Vendor)
Sold price: £910000
Postcode: TW17
0
people found
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I found Grants attentive, listened to what we wanted, guided us professionally on pricing. Updated us efficiently, used electronic media well and phoned us regularly through the swings and roundabouts of the transaction....
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Comment on agent fees
Fair for sole agency.
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“Michelle was very willing and helpful in all stages of ......”
5 Star Review
Sep 07,2014
By:
'Nerina'
Sep 07,2014
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: KT13
Lettings (as a Tenant)
Rent PCM: £800
Postcode: KT13
0
people found
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Michelle was very willing and helpful in all stages of our home renting. She responded quickly in every communication we had with friendly but professional manners....
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“Neal valued our property and then Kevin dealt with our ......”
5 Star Review
Aug 29,2014
By:
'Douglas'
Aug 29,2014
Services: Sales (as a Vendor)
Sold price: £327500
Would you recommend?: Yes
Postcode: KT13
Sales (as a Vendor)
Sold price: £327500
Postcode: KT13
0
people found
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Neal valued our property and then Kevin dealt with our sale from then on. We received above our expectations in terms of sale price and service from both Neal and Kevin. We would recommend Grants to others......
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Comment on agent fees
Competitive Fees
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“We received a good service from Kevin at Grants. He ......”
4 Star Review
Aug 29,2014
By:
'CD'
Aug 29,2014
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: KT13
Sales (as a Buyer)
Postcode: KT13
0
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We received a good service from Kevin at Grants. He was always quick to respond to our requests for information / updates, and I believe genuinely shared our frustration when things weren't moving on as quickly as we would have liked. He managed his client well ...
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“Kevin has been the consummate professional. We have bought & sold ......”
5 Star Review
Aug 18,2014
By:
'Amandapip'
Aug 18,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
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Kevin has been the consummate professional. We have bought & sold from him. He is genuinely interested in you & what you want, takes a real interest & when you view a house with him he is knowledgable about the property (rather than doing what most agents do......
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“Emma Skiffington personally oversaw the letting of my property and ......”
5 Star Review
Aug 06,2014
By:
'J'
Aug 06,2014
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: KT15
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: KT15
0
people found
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Emma Skiffington personally oversaw the letting of my property and delivered in all areas. She had tenant(s) lined up immediately after exchange, and property had been let before completion. She is professional and passionate about her job and it has been a pleasure to ...
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“Emma and Michelle Have been most helpful to us, both ......”
5 Star Review
Aug 06,2014
By:
'Jon'
Aug 06,2014
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: KT15
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: KT15
0
people found
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Emma and Michelle Have been most helpful to us, both with our search and with our settling in. Emma, our main contact, has consistently been prompt, communicative, and helpful. I would highly recommend her to anyone searching for a flat....
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Comment on agent fees
The fees seemed somewhat steep when compared to those of the last agent we used. All the same, I am very satisfied with the result.
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“In a very short timescale Katie and Grants Independent we ......”
5 Star Review
Aug 01,2014
By:
'Aaron'
Aug 01,2014
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: KT15
Lettings (as a Tenant)
Rent PCM: £795
Postcode: KT15
0
people found
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In a very short timescale Katie and Grants Independent we able to secure a property within a perfect distance to where I was required to start a new job. Every call and email was answered promptly and any queries I had, or details regarding securing ...
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Comment on agent fees
Well within my budget and extremely reasonable for securing a property in the area I wanted.
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“Excellent service from Emma and Michelle. Michelle did both my ......”
5 Star Review
Jul 15,2014
By:
'Bryony'
Jul 15,2014
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: KT13
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: KT13
0
people found
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Excellent service from Emma and Michelle. Michelle did both my viewings and was very thorough and positive about the property. She allowed me pleanty of time to look around and helped me with taking measurements of the rooms on my second viewing. Very helpful and ...
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“Katie was very helpful and answered all question know matter ......”
5 Star Review
Jul 14,2014
By:
'elliot'
Jul 14,2014
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: KT15
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: KT15
0
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Katie was very helpful and answered all question know matter how big, its fare to say that katie is a great asset to Grants, very impressed with her support throughout the whole experience....
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“Very successful hunt for a flat in Weybridge, due mainly ......”
5 Star Review
Jul 14,2014
By:
'BDWP'
Jul 14,2014
Services: Lettings (as a Tenant)
Rent PCM: £1475
Would you recommend?: Yes
Postcode: KT13
Lettings (as a Tenant)
Rent PCM: £1475
Postcode: KT13
0
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Very successful hunt for a flat in Weybridge, due mainly to Grants Lettings'. We signed up with a number of agencies in the area but found Grants to provide a more personable and professional approach. Our initial meeting was with Michelle, who showed us a ...
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Comment on agent fees
Our fees came in at ‚£504, for credit checks on 2 prospective tenants (‚£120 each), a contract fee (‚£240), and a Deposit Protection Scheme fee (‚£24). While this seems to be about par for the course around London, I still think it is excessive. Letting agents in general charge too much - credit checks don't cost ‚£120, and utilising a standard contract template doesn't cost ‚£240.
While this doesn't reflect only on Grants - but on the private rental market as a whole - I can't in good conscience say that I was happy to fork out over ‚£500 for a couple of credit checks and a standard contract.
On the other hand, I was very happy with the service I received, and if you can't escape the fees then Grants give you the best service for your cash.
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“Emma guided my wife through the process of finding and ......”
4 Star Review
Jul 03,2014
By:
'peter'
Jul 03,2014
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: KT13
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: KT13
0
people found
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Emma guided my wife through the process of finding and renting an apartment for her. This included a comprehensive site visit , clear handover inventory process (3 rd party) solving issues such as refuse disposal advice , and arranging to call utility companies,help with suggestions for internet ...
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“Having dealt with a few different agents in the area ......”
5 Star Review
Jul 03,2014
By:
'Rosaleen'
Jul 03,2014
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: KT13
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: KT13
0
people found
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Having dealt with a few different agents in the area while looking for a rental we felt that Emma stood out. She was very proactive in organising several viewings within a short time period, she also was quickly able to adjust the shortlist after our ...
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