Grainger PLC
Altrincham, WA14
4.7/5, 59 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
94% lettings fee satisfaction
No company information

Opening Hours
Address

Grainger PLC
St Johns House Barrington Road
Altrincham
Cheshire
WA14 1TJ
0161 929 0044

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 0% 94% £410 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 50 3 0 0 0 0 6 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“Kingsdock Mill...”

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Jan 30,2020
Minithumbup
Luke
By: 'Michael'
Jan 30,2020
0 people found
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I have liver in Kingsdock Mill for the past four years and it has been everything I have ever wanted it to be. Luke has always made everything so easy, could not recommend him or Grainger any more....
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“Mark is friendly and always ready to respond ......”

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Jan 27,2020
Minithumbup
Mark
By: 'Peterson'
Jan 27,2020
0 people found
this helpful
Mark is friendly and always ready to respond and help! Since I moved in, he has been contacting me to check whether things are running smoothly and accordingly....
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“Excellent customer service...”

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Jan 21,2020
Minithumbup
Mark
By: 'Sally'
Jan 21,2020
0 people found
this helpful
Really positive experience dealing with Grainger, in particular with Mark Weeden who manages our building. During our tenancy we haven't needed to reach out to Grainger often thankfully, but when we have the response has always been very prompt and extremely positive and helpful....
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By: Customer Service
Jan 21, 2020
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Thanks so much for the positive feedback Sally! ...

“We are new to the building, but throughout th......”

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Jan 16,2020
Minithumbup
Mark
By: 'Katie'
Jan 16,2020
0 people found
this helpful
We are new to the building, but throughout the process Mark has been very helpful and went the extra mile, taking us for a second viewing of the property, sending us extra photos of new furniture as it was delivered and explaining how everything works. ...
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“My partner and I have rented with Grainger in......”

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Jan 04,2020
Minithumbup
Luke
By: 'Katie'
Jan 04,2020
0 people found
this helpful
My partner and I have rented with Grainger in Liverpool for the past 2.5 years. We've had great service from Grainger the whole time. Any minor issues with the house we've reported to our contact, Luke Pollard, have always been responded to and resolved quickly. We ...
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Was this helpful? Yes
By: Customer Service
Jan 06, 2020
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Thanks for taking the time to leave your feedback Katie, we're delighted you've had such a good experience. Good luck with the move! ...

“Good experience...”

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Dec 23,2019
Minithumbup
Mark
By: 'Jing'
Dec 23,2019
0 people found
this helpful
Very professional and transparent check-in and -out; no hidden cost. The property and facilities are well managed by the site manager Martin who are friendly and reliable. The property manager Mark is very helpful and responsible to enquires....
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“The 5 stars have been earned on behalf of Gra......”

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Dec 18,2019
Minithumbup
Luke
By: 'Tony'
Dec 18,2019
0 people found
this helpful
The 5 stars have been earned on behalf of Grainger by Luke Pollard. Our experience with Grainger didn't get off to a great start with a really unprofessional mix up over keys with the letting agent which meant we couldn't gain access to the property. But ...
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“Thank you Luke Pollard...”

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Dec 13,2019
Minithumbup
Luke
By: 'Adama'
Dec 13,2019
0 people found
this helpful
Thank you Luke Pollard Luke Pollard is a very professional and very kind staff. He is always happy to help the tenant. He really look after me during my tenure in my apartment. I am proud of him. I strongly recommend Grainger because of Luke ...
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“Grainger - Luke Pollard...”

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Nov 08,2019
Minithumbup
Luke
By: 'Daniel'
Nov 08,2019
0 people found
this helpful
Luke Pollard has been exceptionally helpful and quick to respond to any issues that we’ve raised. Problems in the flat have been resolved or escalated very quickly and we’ve felt in safe hands throughout the process. One of the best landlord experiences we’...
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“Great experience, highly recommended...”

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Nov 08,2019
Minithumbup
Luke
By: 'Jacqueline'
Nov 08,2019
0 people found
this helpful
Working with Luke Pollard at Grainger has been a great experience. From the beginning, Luke was very accommodating to us o our transatlantic move. Since then, he has been prompt in his responses and clear in communication. We really appreciate his polite and professional demeanor ...
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“Thank you...”

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Nov 01,2019
Minithumbup
Luke
By: 'Megan'
Nov 01,2019
0 people found
this helpful
Hi. Me and my partner got the keys to our apartment on 11/10/19. Everything had been left to a standard quality but we still had some issues that needed dealing with. I contacted Luke Pollard who had already advised me if we needed anything to contact ...
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Was this helpful? Yes
By: Customer Service
Nov 04, 2019
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Thanks for this lovely feedback Megan, we'll make sure to share it with Luke and the team. ...

“Luke Pollard has been my property manager for......”

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Oct 23,2019
Minithumbup
Luke
By: 'Bethany'
Oct 23,2019
0 people found
this helpful
Luke Pollard has been my property manager for a while now and every time I have contacted with a problem he has always got the job done to a high standard and is the reason I keep renewing my tenancy with use as he is ...
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“We have dealt with Luke for a few years whils......”

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Oct 21,2019
Minithumbup
Luke
By: 'Mark'
Oct 21,2019
0 people found
this helpful
We have dealt with Luke for a few years whilst living at our property and he is always polite and helpful, he always manages to get any issues sorted and any queries answered. He's always been a great help and easy to get in touch ...
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Was this helpful? Yes
By: Customer Service
Oct 21, 2019
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Hi Mark, we're delighted to hear you've had such a positive experience, delivered by Luke. Thank you for taking the time to share you're feedback, which we'll pass on t Luke and the team. ...

“Excellent...”

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Oct 03,2019
Minithumbup
By: 'Ning'
Oct 03,2019
0 people found
this helpful
I've had excellent experience with Grainger Plc during my couple years with them so far. Residents are well looked after and any issues raised are handled promptly and professionally. The property manager is keen to ensure the standards of living are maintained to a high ...
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Was this helpful? Yes
By: Customer Service
Oct 04, 2019
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We're really pleased to hear this Ning, thanks so much for sharing your experience. ...

“Good Overall...”

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Oct 02,2019
Minithumbup
Luke
By: 'An'
Oct 02,2019
0 people found
this helpful
Our initial experience with the letting team at Grainger PLC was satisfactory. I believe their level of customer relations was fairly average compared with other lettings agencies we have dealt with over the years. However, there was one member of staff in particular (Luke Pollard) ...
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“Luke, our current property manager, has been ......”

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Aug 27,2019
Minithumbup
Luke
By: 'Peter'
Aug 27,2019
0 people found
this helpful
Luke, our current property manager, has been consistently efficient and professional in dealing with our various issues. Very helpful and proactive in resolving each matter, providing updates and advice whenever needed....
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“Great experience...”

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Aug 19,2019
Minithumbup
Luke
By: 'Guillaume'
Aug 19,2019
0 people found
this helpful
Our experience with Grainger has been really great. Actually our property used to be managed by a different company before Grainger and it was really poorly managed. But since Grainger took over, we have had very good experience with the renewals team and our property ...
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“I have mainly dealt with Luke Pollard from Gr......”

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Aug 08,2019
Minithumbup
Chantelle
By: 'Chantelle'
Aug 08,2019
0 people found
this helpful
I have mainly dealt with Luke Pollard from Grainger and his service is excellent. I have dealt with many other agencies but Luke is by far the best. His response is quick and efficient and he is always very polite....
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Was this helpful? Yes
By: Customer Service
Aug 08, 2019
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Lovely feedback, delighted You've had such a good experience with Luke, thanks so much for sharing! ...

“Great property management, lovely and always ......”

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Aug 06,2019
Minithumbup
Luke
By: 'Kealan'
Aug 06,2019
0 people found
this helpful
Great property management, lovely and always willing to help, couldnt have been a better move for us. Always willing to help and problems are always sorted....
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By: Customer Service
Aug 07, 2019
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Thanks so much for sharing this great feedback Keelan. ...

“Great Services...”

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Jul 15,2019
Minithumbup
Mahesh
By: 'Timotei'
Jul 15,2019
0 people found
this helpful
Property management cared about us (the tenants) any issues resolved faster than expected providing a very good costumer service! A special thank you to Mahesh Parmar as he has been excellent and throughout my tenancy so far!!! (6 years with them)...
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“A Great place to live...”

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Jul 12,2019
Minithumbup
Nicola
By: 'Anastasia'
Jul 12,2019
0 people found
this helpful
It’s the first time that I’ve been under a property management that cares about the tenants and about providing good costumer service! A special thank you to Nicola White as she has been excellent and throughout my tenancy so far!!!...
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“Great service...”

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Jul 10,2019
Minithumbup
Georgia
By: 'Georgia'
Jul 10,2019
0 people found
this helpful
Just wanted to take a moment to express how great the service I’ve received from Luke has been. Unfortunately there have been a few issues with my property, some ongoing and some new. Luke has been so efficient in ensuring that every problem is ...
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“A great experience with Grainger!...”

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Jun 24,2019
Minithumbup
Luke
By: 'Ellen'
Jun 24,2019
0 people found
this helpful
A great experience as far as landlords go! Any issues we had were always dealt with super quick and a big thanks to Luke our property manager for always being really responsive!...
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By: Customer Service
Jun 24, 2019
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This is great feedback, thanks so much Ellen! ...

“Highly recommend Grainger PLC...”

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Jun 21,2019
Minithumbup
Luke
By: 'Daniel'
Jun 21,2019
0 people found
this helpful
I have just ended my tenancy after 18 months renting with Grainger, I cant speak highly enough of the property manager Luke Pollard. Nothing was too much trouble for Luke he dealt with any minor issues swiftly and accommodated any requests I had when moving into ...
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By: Customer Service
Jun 21, 2019
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Thanks so much for taking the time to share your feedback, we really appreciate your comments and will share with Luke. ...

“Landlords in good faith...”

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May 21,2019
Minithumbup
kathryn
By: 'Tony'
May 21,2019
0 people found
this helpful
Have been with Grainger for a year now. I have to say, as landlords go (and a big one at that) they are pretty good and responsive. If you have an issue they will sort it. Sometimes the wheels in the machine can be a ...
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“Fantastic!...”

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May 20,2019
Minithumbup
Luke
By: 'Laura'
May 20,2019
0 people found
this helpful
I have rented from Grainger for the past two years in Liverpool city centre, they have been absolutely fantastic. I have lived in Liverpool for 8 years and Grainger are by far the best company I have dealt with. I had two separate repair jobs to ...
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Comment on agent fees
Fantastic service!
Was this helpful? Yes
By: Customer Service
May 20, 2019
View all comments (1)
Thanks so much for the great feedback Laura, we're really pleased that you've had a positive experience. We'll share your feedback with Luke. ...

“Exceptional customer service...”

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May 14,2019
Minithumbup
Luke
By: 'Sam'
May 14,2019
0 people found
this helpful
Any and all issues have been dealt with promptly and professionally by the designated property manager, Luke Pollard. Nothing was too much trouble and he was always on hand when needed in order to assist any queries I've had during my tenancy....
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Comment on agent fees
The fee's are fair for the property and location
Was this helpful? Yes
By: Customer Service
May 15, 2019
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Thanks so much for this great feedback, which we'll share with Luke and his team. ...

“Apauling service...”

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May 09,2019
Minithumbdown
By: 'Cathy'
May 09,2019
4 people found
this helpful
"Grainger is committed to providing excellent customer service" This is the quote on Linley & Simpson estate agents website, far from it!!!!!! My husband is terminally ill, we found a 2 bed flat Canal House, Rodley, so tranquil. My husband said he would love to live out ...
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“David was great in getting us moved into our new home, whenever we needed something sorting out he made sure it was done as soon as possible!...”

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Jan 19,2019
Minithumbup
David
By: 'Jack'
Jan 19,2019
0 people found
this helpful
David was great in getting us moved into our new home, whenever we needed something sorting out he made sure it was done as soon as possible! Great service and would recommend. Thanks David...
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Was this helpful? Yes
By: Customer Service team
Jan 21, 2019
View all comments (1)
Thanks for sharing your feedback Jack and Lucy, we're really pleased your move in went smoothly, it's great to hear that David has been such a good support. ...
No image available Luke
No image available Mark
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Grainger PLC, Altrincham WA14 1TJ



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