West Byfleet, KT14
4.9/5, 112 reviews
96% recommended
89% sales valuation accuracy
97% sales fee satisfaction
No company information

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Latest Reviews

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21st Oct 2021
reviewed by 'Justine'
“I was very impressed with Phil Austin and all the team at Gascoigne Pees, West Byfleet when we sold our ......”
31st Jul 2021
reviewed by 'Dawn'
“This was the third time we have used Gascoigne Pees for our sale and all went smoothly. Phil and Richard ......”
2nd Jul 2021
reviewed by 'Duncan Phillippo'
“Phil and James were nothing but helpful through our house buying journey. James helped secure the purchase and then enjoyed ......”
29th Jun 2021
reviewed by 'gkeaney29'
“Attentive teamIn my 4th transaction with GPees I have never had an issue dealing with all the individuals, very friendly ......”
2nd Jun 2021
reviewed by 'Chris Mogan'
“Excellent from start to finish. Had a lot of viewings and walked through the process step by step. House sale ......”
30th May 2021
reviewed by 'David'
“Phil, Richard and the team did an excellent job selling our house and I would not hesitate to recommend them....”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Gascoigne Pees
15 Station Approach
West Byfleet
Surrey
KT14 6NF
01932 698978

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 97% £150,000 £1,375,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 68 3 40 0 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Successful sale of property...”

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Oct 04,2019
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Richard
By: 'Clifford'
Oct 04,2019
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We were delighted with the friendly and professional service from the team at the West Byfleet office resulting in a fast and efficient sale....
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“Excellent communication and friendly professi......”

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Sep 24,2019
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James
By: 'Keira'
Sep 24,2019
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Excellent communication and friendly professional service at all times. James and Phil were very helpful and provided knowledgable advice throughout the whole process...
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“James and the team were helpful throughout ou......”

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Sep 12,2019
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By: 'F'
Sep 12,2019
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James and the team were helpful throughout our purchase. They were always available when needed and responded quickly to any questions we had....
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“We had a particularly challenging buyer to de......”

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Sep 11,2019
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Richard
By: 'Trev'
Sep 11,2019
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We had a particularly challenging buyer to deal with and GP were fantastic at managing the various challenges and providing impartial and professional advice....
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“Not a positive experience. Lack of understand......”

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Jul 28,2019
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By: 'Jessica'
Jul 28,2019
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Not a positive experience. Lack of understanding, advise and patience from the outset which led to unnecessary stress and pressure. The service from the recommended solicitor was also unacceptable. I would not recommend using this firm....
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“Sale of property in West Byfleet by Gascoigne......”

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Jul 12,2019
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James
By: 'Glyn'
Jul 12,2019
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Sale of property in West Byfleet by Gascoigne-Pees. We have been very impressed with the professional approach of the sales team, Richard, Phil, James and Ben. From our first meeting through to exchange and then completion every team member was efficient, courteous and keen to ...
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“Brilliant...”

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May 14,2019
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Phil
By: 'Sarah'
May 14,2019
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We bought a property through West Byfleet Gascoigne-Pees and James and Phil were with us every step of the way and couldn't have been more helpful. They even informed us of things that we needed to do but hadn't been told about by our solicitors. ...
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“Helping, Easy to get in contact with....”

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Apr 30,2019
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Phil
By: 'Russ'
Apr 30,2019
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Never had trouble reaching a person to speak to on the phone, Always friendly and helping, Made me feel comfortable, Nothing bad to say really....
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Comment on agent fees
Fees are what you would expect.
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“Sale of Property...”

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Apr 29,2019
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Phil
By: 'Gareth'
Apr 29,2019
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A very effective service from all the staff at Gascoigne Pees. The staff were always ontop of everything and communicated everything regarding our sale in a timely manner. Overall a fantastic service....
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Comment on agent fees
Good
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“Ben Wallace - Excellent service...”

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Apr 04,2019
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Ben
By: 'Mills'
Apr 04,2019
0 people found
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We would highly recommend Ben for any purchase. He was very knowledgeable of the property at our first viewing and went out of his way to help us understand everything about the house. He was very efficient and dedicated to helping us throughout and was ...
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“Excellent service...”

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Feb 12,2019
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James
By: 'Richard'
Feb 12,2019
0 people found
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Great team proactive and motivated to get the job done. Had our house sold within a week of being listed. Very good network with other branches putting buyers in touch with properties quickly....
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Comment on agent fees
Percentage was competitive
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“Customer Serrvice...”

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Feb 12,2019
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By: 'Clive'
Feb 12,2019
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My overall experience of using the West Byfleet Office is good in that I was contacted on a regular basis and kept up to date. I would like to say however that we lost a few weeks over the Xmas period and my view is ...
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Comment on agent fees
My view is that the fees were too high for what was a very straight forward transaction
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“Boltons lane Pryford...”

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Feb 06,2019
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James
By: 'Mr'
Feb 06,2019
0 people found
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Over all from the viewing to exchange which took over 6 months due to unforseen issues the staff were superb...
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Comment on agent fees
good
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“Fantastic experience...”

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Jan 30,2019
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James
By: 'Carmela'
Jan 30,2019
0 people found
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James and the team were fantastic, our purchase ran smoothly and we were informed every step of the way. Can't wait to move into our dream home Thanks so much...
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“Communication was excellent...”

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Jan 25,2019
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Phil
By: 'LDJ'
Jan 25,2019
0 people found
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The experience we had with GP's was excellent from beginning to end. Every stage during viewings to exchange, they pulled out all the stops to make the sale of our property go smoothly. All the staff were extremely professional polite and friendly....
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Comment on agent fees
Not bad all agents fees are too expensive.
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“Professional with Maximum effort...”

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Jan 23,2019
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Jordan
By: 'SC'
Jan 23,2019
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We picked GP because of their comprehensive website and the way they responded to our enquiries about selling. We can honestly say from start to finish these guys put in 100% effort (150% towards the end!) with a particular shout out to Phil, Jordan, Richard and James. ...
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Comment on agent fees
In line
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“Professional and helpful...”

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Dec 23,2018
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James
By: 'KarenP'
Dec 23,2018
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The West Byfleet team have been really professional in selling my parents house after my parents went into residential care. James has been especially helpful in dealing with the Countrywide legal team. I can happily recommend their services....
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“Good Team work...”

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Nov 10,2018
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Richard
By: 'Anne'
Nov 10,2018
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Richard, James and Phil have been very supportive in helping us sell our late Uncle's property. We do not live near to the area where the property was and we needed a team who would have our best interests to get the best price, but ...
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Comment on agent fees
The fees were comparable with other Estate Agents in the area.
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“Excellent service...”

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Nov 04,2018
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Jordan
By: 'Derek'
Nov 04,2018
0 people found
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Very professional service to me, as a buyer. Very accommodating and did everything possible to help move the process along as efficiently as possible....
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Comment on agent fees
n/a buyer
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“Efficient and Friendly...”

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Oct 01,2018
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James
By: 'Prenderghast'
Oct 01,2018
0 people found
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These gents assisted me and kept me updated, offering positive advice and assisting with queries that arose. Everything happened when it should have done in a prompt and agreeable manner - nothing was too much trouble....
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Comment on agent fees
as per market rates, certainly fair
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“Professional service...”

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Sep 27,2018
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Jordan
By: 'Simon'
Sep 27,2018
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We were buying and Jordan showed us a good selection of houses and appeared to be knowledgeable about the local area and the properties he was selling. When is came to putting in an offer and completing the purchase, Jordan and his team were, responsive, ...
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“Recommended Agents...”

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Sep 06,2018
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Jordan
By: 'Rick'
Sep 06,2018
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We visited the property twice before making an offer. The first time with Jordan and the next with James. Both viewings were easy and the Agents showed up on time and were very accommodating throughout the viewings. Whilst our conveyancing process took 6 months and involved ...
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N/A
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“Helpful, practical and kind....”

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Jul 10,2018
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James
By: 'Karin'
Jul 10,2018
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James was very supportive through a stressful process. Always kept us up to date, offered practical advice and support throughout our purchase....
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N/A
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“Clarity of process and professional management....”

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Jul 06,2018
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Phil
By: 'Paul'
Jul 06,2018
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Having a clear explanation of the end to end process when the offer was accepted was key to our confidence that all was under control. Both whilst we were searching for a buyer and through the sale the advice and regular briefings without prompting maintained ...
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Comment on agent fees
Fair
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“Very good...”

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Jul 05,2018
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Jordan
By: 'Cp'
Jul 05,2018
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Did a lot of work on behalf of us even though we weren't the client. Would recommend GP in future...
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“Kept Me Informed...”

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Jul 04,2018
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Jordan
By: 'Nigel'
Jul 04,2018
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Although our chain was short the buyer at the top had a property in conjunction with a housing association and the whole transaction was like pulling a tooth at the rate of 1mm a day. Throughout the four months the staff did their best to ...
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Comment on agent fees
Reasonable
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“Highly recomend...”

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Jun 25,2018
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Phil
By: 'Cliff'
Jun 25,2018
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Very professional to deal with, followed up everything they said they would. We genuinely felt they were working on our side and helped to push our sale and our purchase through quickly and efficiently....
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Comment on agent fees
Fees were more than fair for the work carried out.
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“First time buyers...”

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Jun 13,2018
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James
By: 'Kallie'
Jun 13,2018
0 people found
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The assistance we got from James and the Gascoigne team was great. They were always available when we wanted to go and see the property for second, third and even a forth time.. Very professional service and the manager were great in re-negotiating the sale ...
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Comment on agent fees
We were buyers so did not have any fees to pay.
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“Fully recommended...”

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May 30,2018
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James
By: 'A'
May 30,2018
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The entire team at Gascoigne-Pees, West Byfleet come highly recommended. They worked tirelessly to assist bringing both our sale and purchase together over the long period that had ensued. Always one step ahead and kept comprehensive records of our case should the individuals directly involved ...
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Comment on agent fees
In line, if not below average market fees. Definitely worth the price.
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“Top bloke!...”

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Apr 20,2018
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James
By: 'Rob'
Apr 20,2018
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We were the buyers, so James wasn't working directly for us. However, he was brilliant. He was 10 times more engaged than our solicitors and helped us push them for answers and action. He went above and beyond and even went to save some post left ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Gascoigne Pees, West Byfleet KT14 6NF



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