Basingstoke, RG21
4.5/5, 238 reviews
89% recommended
87% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
53% lettings fee satisfaction
One of the towns leading and most established estate agents with a fantastic office in a prime location that most buyers will see. Staffed by an award winning, well reviewed and experienced team that are backed by excellent marketing from the most successful estate agency group in the U.K. show more One of the towns leading and most established estate agents with a fantastic office in a prime location that most buyers will see. Staffed by an award winning, well reviewed and experienced team that are backed by excellent marketing from the most successful estate agency group in the U.K.

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Latest Reviews

View all Reviews 238
6th Sep 2024
reviewed by 'HatchWarren'
“We were disappointed in the service we received for the following reasons:The price achieved in offers was 12% lower that ......”
9th Dec 2023
reviewed by 'SM'
“Needed an accommodation in a short space of time and Gascoigne Pees really helped. Thanks to Kayleigh, Megan and the ......”
16th Feb 2023
reviewed by 'Nicholas'
“I previously used GP when we were renting our apartment in Basingstoke, and always found their service cost effective and ......”
25th Oct 2022
reviewed by 'ZKAA.'
“Terrible customer service from Chris. Shocking how Gascoigne-Pees selects their management and would definitley not be recommending people to them ......”
12th Sep 2022
reviewed by 'Mary'
“We had a very positive experience selling our house with Gascoigne Pees. The agent was very respectful, gave us excellent ......”
25th Jul 2022
reviewed by 'David Gibbons'
“I found Carly to be extremely helpful and very professional. Absolutely could not have got teh property without her help...”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Gascoigne Pees
35 Winchester St
Basingstoke
Hampshire
RG21 7EE
01256 464466

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 87% 96% £30,000 £825,000
Lettings 100% 53% £695 £1,795
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 2 6 8 106 5 87 5 4 5
Areas covered
  • RG21
  • RG22
  • RG23
  • RG24
  • RG25
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Property Redress Scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Alton, GU34
Banstead, SM7
Banstead, SM7
Basingstoke, RG21
Basingstoke Lettings, RG21
Bookham, KT23
Chichester, PO19
Cobham, KT11

“Property I bought through Gascoigne Pees is an investment property ......”

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Feb 09,2017
Minithumbup
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Martina
By: 'Vuttu'
Feb 09,2017
0 people found
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Property I bought through Gascoigne Pees is an investment property which has been advertised by multiple agents. And many properties are available in that area when I was looking for one. Gascoigne Pees helped me in buying the property quickly by providing responses/feedback on ...
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Comment on agent fees
n/a as I bought property through Gascoigne Pees
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“Very professional service from start to finish of the sale ......”

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Feb 08,2017
Minithumbup
By: 'Catriona'
Feb 08,2017
0 people found
this helpful
Very professional service from start to finish of the sale of my property. Barry did a great job of keeping us informed of each step and assisted us with any queries we had(there were lots as this was my first house sell!) We were ...
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Comment on agent fees
Very reasonable and happy we got what we paid for! Not the cheapest but you get what you pay for!
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“Barry was very helpful when selling my property; from the ......”

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Feb 06,2017
Minithumbup
By: 'Trip'
Feb 06,2017
0 people found
this helpful
Barry was very helpful when selling my property; from the initial phone call to let him know I was interested in selling, all the way through to exchange/completion. He would always update me as soon as any offers came in and would let me ...
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“Brilliant service from Kabir from the moment we viewed the ......”

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Feb 05,2017
Minithumbup
By: 'Mr'
Feb 05,2017
0 people found
this helpful
Brilliant service from Kabir from the moment we viewed the property. Every thing was clearly explained ,very polite,honest and happy to help anytime. really appreciate your help Kabir. We would highly recommend Gascoigne-Pees Basingstoke branch without a doubt. We would also like to thank ...
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“Overall I was very satisfied with the service. Everything moved ......”

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Feb 04,2017
Minithumbup
By: 'Phil'
Feb 04,2017
0 people found
this helpful
Overall I was very satisfied with the service. Everything moved quickly as I had requested and we achieved the timescale I wanted. Only negative was that I don't think the meter readings at completion were passed on to the respective utility companies but maybe a ...
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“Kabir is experienced and utterly reliable. He and his team ......”

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Feb 01,2017
Minithumbup
By: 'SURESH'
Feb 01,2017
0 people found
this helpful
Kabir is experienced and utterly reliable. He and his team is extremely knowledgeable in the field so they can solve the confusions with great skill and give you the hope of moving into the new property as earliest as possible.So i would definitely recommend ...
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“Having been disappointed with the handling of my house sale ......”

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Jan 30,2017
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By: 'Roehre'
Jan 30,2017
0 people found
this helpful
Having been disappointed with the handling of my house sale by a another agent in Basingstoke, on recommendation, I chose Gascoigne-Pees. They run a very professional and courteous office, kept me updated after every viewing and were successful in finding the right buyers for my ...
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Comment on agent fees
I was happy woth the Agent's fees
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“This was a complicated purchase, but we feel that Gascoigne ......”

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Jan 30,2017
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Nic Austen
By: 'Rachel'
Jan 30,2017
0 people found
this helpful
This was a complicated purchase, but we feel that Gascoigne Pees went above and beyond with their service and advice....
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Comment on agent fees
Unsure as we were purchasing a property not selling.
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“I recently purchased my house with Gasgoine Pees it was ......”

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Jan 27,2017
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By: 'Jane'
Jan 27,2017
0 people found
this helpful
I recently purchased my house with Gasgoine Pees it was a smooth process from start to finish. Everyone in the office friendly and helpful. Especially Martina....
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Comment on agent fees
N/ a
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“we have just moved into our new house and service ......”

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May 31,2016
Minithumbup
By: 'Vivek'
May 31,2016
0 people found
this helpful
we have just moved into our new house and service from Gascoigne Pees has been perfect. Jaime from the company was great, very approachable, understanding and helpful. he takes time to understand customer needs and explain the features/positives of the house. he was pleasure ...
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“I am absolutely disgusted with the Basingstoke agency. They have ......”

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Feb 11,2016
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By: 'Disgusting!!'
Feb 11,2016
7 people found
this helpful
I am absolutely disgusted with the Basingstoke agency. They have been nothing but unhelpful and unlawful. The house we chose was not cleaned despite the agent telling us it would be fumigated, when we arrived and the previous owner had dogs so there was animal ...
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Comment on agent fees
Bad!!!
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“Sold my property through gpees had a brilliant service, no ......”

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Aug 24,2015
Minithumbup
By: 'sofy'
Aug 24,2015
0 people found
this helpful
Sold my property through gpees had a brilliant service, no problems at all my only criticism would be on occasions i rang but the message didn't get across that i rang and the description for my listing could of been better but regardless the house ...
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“Ashley Williams and his team (Katrina Stoer) did a fantastic ......”

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Aug 07,2015
Minithumbup
By: 'Rob'
Aug 07,2015
0 people found
this helpful
Ashley Williams and his team (Katrina Stoer) did a fantastic job at selling our property. It was on the market for 3 months with another agent. We moved to Gascoigne Pees and got 3 offers in the first three days of marketing. And they were a pleasure ...
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“Nic Austin and his colleagues did a really great job ......”

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Aug 03,2015
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Nic Austen
By: 'JOHN'
Aug 03,2015
0 people found
this helpful
Nic Austin and his colleagues did a really great job in marketing our property and provided a very good on-going service and kept us informed of events going forward right up to completion. I would certainly recommend Gascoingne Pees and in particular, Nic Austin....
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Comment on agent fees
I was extremely pleased with both the service and the friendly nature of your team in Basingstoke and they are a credit to your company. They kept us informed of progress along the way all the way through to completion.
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“We bought our new property through Gascoigne Pees. We first ......”

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Jul 31,2015
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Nic Austen
By: 'John'
Jul 31,2015
0 people found
this helpful
We bought our new property through Gascoigne Pees. We first met Nic Austin at the property for our initial viewing. He was very informative of the house as well as the immediate area. Following this I dealt with Nic over the phone to negotiate the ...
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“Always respond quickly to any queriesPolite and honest in all ......”

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Jul 30,2015
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Nic Austen
By: 'Jamie'
Jul 30,2015
0 people found
this helpful
Always respond quickly to any queries Polite and honest in all responses Worked really hard in the week of Exchange of contracts acting as the conduit between all parties when the whole purchase was in danger of collapsing Would highly recommend based on the service ...
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“We used Gascoigne Pees (GP) as recommended by a neighbour. ......”

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Jul 14,2015
Minithumbup
By: 'Excellent'
Jul 14,2015
0 people found
this helpful
We used Gascoigne Pees (GP) as recommended by a neighbour. Ashley Williams visited and advised on all aspects of the sale,good advice given and we had no doubts about using GP. Following an open day the property was sold very quickly with GP staff ...
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“Excellent attentive service with lots of viewings and keeping us ......”

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Jul 02,2015
Minithumbup
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Nic Austen
By: 'Harvey'
Jul 02,2015
0 people found
this helpful
Excellent attentive service with lots of viewings and keeping us informed at all times. Very helpful and great personal service and knowledge of their business....
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“Agents provided a really helpful service with good communication throughout ......”

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Jul 02,2015
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Nic Austen
By: 'JanB'
Jul 02,2015
0 people found
this helpful
Agents provided a really helpful service with good communication throughout the buying & selling process. Have recommended them to our friends....
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“i bought this property through gascoigne pees , young lady called ......”

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Jul 02,2015
Minithumbup
By: 'Masood'
Jul 02,2015
0 people found
this helpful
i bought this property through gascoigne pees , young lady called Lizzie was very help full ,she came out to show the property find her very honest and straight forward person there were some hicks ups in the way not due to the fault of estate ...
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“overall we had a positive experience with GP. Non pushy ......”

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Jun 30,2015
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Nic Austen
By: 'Chineham'
Jun 30,2015
0 people found
this helpful
overall we had a positive experience with GP. Non pushy visit from Nic who wasn't doing the up-sell chat thankfully. One of the reasons we chose GP was their "back office" team who would deal in pushing the sale along. This in part worked but ...
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“Having had an extremely bad experience with alternative localised Agents ......”

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Jun 30,2015
Minithumbup
By: 'Nancy'
Jun 30,2015
0 people found
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Having had an extremely bad experience with alternative localised Agents I decided to use nationwide Agents and decided upon Gascoigne Pees. Ashley Williams and his Manager arrived at my property and asked me questions and I was very frank with them in answering. This culminated ...
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“The team at Gascoigne, Basingstoke was very helpful from initial ......”

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Jun 26,2015
Minithumbup
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Nic Austen
By: 'Shan'
Jun 26,2015
0 people found
this helpful
The team at Gascoigne, Basingstoke was very helpful from initial viewing till completion of our purchase. Nic has been extremely professional, constructive and co- operative during the whole process. His extensive knowledge with in the property business has helped solving problems/hurdles during the whole ...
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“Katrina Stoer was the agent who looked after my sale ......”

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Jun 25,2015
Minithumbup
By: 'Norman'
Jun 25,2015
0 people found
this helpful
Katrina Stoer was the agent who looked after my sale and she was excellent friendly helpful diligent and on the case. I occasionally spoke to other staff such as Liz and they also were good....
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Comment on agent fees
I find all fees of agents a bit higher than I want to pay.
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“Amazing service, really friendly team. Katrina was an absolute star ......”

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Jun 25,2015
Minithumbup
By: 'Lucy'
Jun 25,2015
0 people found
this helpful
Amazing service, really friendly team. Katrina was an absolute star from beginning to finish. I felt she really cared about the sale and wanted to help us secure the purchase and get moved in as quickly s possible. It's my dream home and I couldn't ...
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“Katrina Stoer was such an amazing person to deal with ......”

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Jun 25,2015
Minithumbup
By: 'Benjamin'
Jun 25,2015
0 people found
this helpful
Katrina Stoer was such an amazing person to deal with at Basingstoke Gascoigne Pees . She handled the viewing of our property in such a professional and friendly manner. After we got an offer on our property , we had a number of viewings with Katrina . She ...
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Comment on agent fees
Reasonable . Could be a bit lower
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“Completely awful company lack of customer experience. I rented a ......”

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Jun 19,2015
Minithumbdown
By: 'Tina'
Jun 19,2015
6 people found
this helpful
Completely awful company lack of customer experience. I rented a house 6 months ago and was told by the Estate Agent that although this was a 6 month tenancy it was a business and would be extended. I moved in and when tenancy came up to the 6 ...
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What agent could do to change your mind?
Communicated!! and helped!!!
Attached Filesnbsp;
Comment on agent fees
House was not worth the money. No heating, damp, Freezing house.. But it was the only one at the time
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“Lizzie and Barry were brilliant. Really calm and in control ......”

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Jun 15,2015
Minithumbup
By: 'Andrea'
Jun 15,2015
0 people found
this helpful
Lizzie and Barry were brilliant. Really calm and in control and plainly knew what they were doing. I was delighted with the fact that they achieved several offers on my house and a higher price than I was expecting....
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“Our agent was very helpful and informative, she always made ......”

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Jun 13,2015
Minithumbup
By: 'Brenda'
Jun 13,2015
0 people found
this helpful
Our agent was very helpful and informative, she always made herself available when required to chat over any problems along route of our sales. She reported on a regular basis to us about the progress of our sale. Brian and I would recommend Gascoigne Pees ...
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Comment on agent fees
Reasonable fees.
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“Failure to respond to issues or queries. Never added the ......”

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Jun 05,2015
Minithumbdown
By: 'Tenant'
Jun 05,2015
7 people found
this helpful
Failure to respond to issues or queries. Never added the requested 6 month breakclause to agreement when we were initially told this would be fine! Due to this stuck in a 12 month contract in a house we hate next to a nasty and useless landlord. Hopeless ...
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Comment on agent fees
Paid 500 for re letting plus 3 months for nothing to get out of this awful contract!
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Staff picture Martina
(42)
Staff picture Nic Austen
(39)

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 20/03/2023, 12:42 PM by Nic Austen
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen

Awards won by Gascoigne Pees, Basingstoke RG21 7EE



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