87% sales valuation accuracy
96% sales fee satisfaction
100% lettings valuation accuracy
53% lettings fee satisfaction
One of the towns leading and most established estate agents with a fantastic office in a prime location that most buyers will see. Staffed by an award winning, well reviewed and experienced team that are backed by excellent marketing from the most successful estate agency group in the U.K.
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One of the towns leading and most established estate agents with a fantastic office in a prime location that most buyers will see. Staffed by an award winning, well reviewed and experienced team that are backed by excellent marketing from the most successful estate agency group in the U.K.
Latest Reviews
6th Sep 2024
reviewed by 'HatchWarren'
16th Feb 2023
reviewed by 'Nicholas'
12th Sep 2022
reviewed by 'Mary'
25th Jul 2022
reviewed by 'David Gibbons'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 87% | 96% | £30,000 | £825,000 |
| Lettings | 100% | 53% | £695 | £1,795 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 10 | 2 | 6 | 8 | 106 | 5 | 87 | 5 | 4 | 5 |
Areas covered
- RG21
- RG22
- RG23
- RG24
- RG25
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Aug 15,2018
Aug 15,2018
0
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this helpful
this helpful
Myself and my boyfriend were looking to buy our first property and found Martina really helpful! She explained everything to us really well and was always there when we had questions. I would not think twice about using Gascoigne Pees or Martina again....
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Jul 31,2018
Jul 31,2018
1
people found
this helpful
this helpful
In all honesty it was a painful sale but with no fault of Gascoigne Pees. Nic, Andrew and Martina kept different parties informed regularly and helped push parts of the chain where they shouldn't have needed to.
Without their involvement and willingness of getting this ...
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Comment on agent fees
They were our sellers agents, not ours.
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Jul 27,2018
Jul 27,2018
7
people found
this helpful
this helpful
I have never dealt with such an awful company in my life before, how they won a customer service award I will never know, just like I will never know why I was evicted from 94 Appleton Drive. My advice is to NEVER use this company ...
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Comment on agent fees
Should never have to pay renewal fees every year!
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Jul 25,2018
Jul 25,2018
0
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First class service from both Martina and Nic throughout the process to which both myself and Louise are very grateful. Would definitely recommend in the future :-)...
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Comment on agent fees
n/a
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Jun 07,2018
Jun 07,2018
0
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On our first visit to Gascoigne we spoke to Jim and he was very friendly and helpful, he could see that we had a clear idea of what we wanted from an estate agent and answered all our questions honestly. It was the way he ...
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Comment on agent fees
The fees were ( after a bit of negotiating) comparable to most of the other agents in the area and the staff definitely put in the work.
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Jun 06,2018
Jun 06,2018
0
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Where to start? I really would like to express my most sincerely thank you to James Gordon, Andrew, Martina, Ged and Nic! Gascoigne & Pees has helped me sold my brother's house and my house. The service you have provided has been impeccable. James has mainly ...
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Comment on agent fees
Good.
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Jun 05,2018
Jun 05,2018
0
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From the moment we met James, at a viewing as a prospective buyer, we were impressed with his direct, polite professional manner hence why we chose Gascoigne Pees as our agent.
James has always delivered on any promises and has always kept us well informed.
...
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Comment on agent fees
Average as expected
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Jun 05,2018
Jun 05,2018
0
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The moment we met Martina we knew we were in safe hands!! She was just fantastic and so professional throughout our sale and purchase. Jim (James) was also very helpful and courteous and also assisted with the sale of our house. Everyone at Gascoigne Pees ...
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Comment on agent fees
Very competitive in the market.
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May 14,2018
May 14,2018
3
people found
this helpful
this helpful
My girlfriend and I purchased our first home through Gascoigne Pees Basingstoke and couldn't fault the service from start to finish.
Martina Madlenakova very kindly squeezed us in for a last minute viewing and was incredibly kind, friendly, reassuring and professional. We really appreciated all ...
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May 05,2018
May 05,2018
1
people found
this helpful
this helpful
I would like to praise both Martina and Andrew for their professionalism, perseverance and patience during our sale. Our buyer was the most demanding I had ever experienced during any previous sale or purchase.
Martina dealt with numerous requests to view our property and Andrew ...
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Comment on agent fees
Good, bearing in mind the work they carried out to achieve the sale.
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“Professional and courteous service with good humour. Proactive from the start and sold our house within a week! Jim, in particular was fantastic....”
May 02,2018
May 02,2018
1
people found
this helpful
this helpful
We felt we were in good hands and Ged gave us confidence that he and the team could sell our house for us in a good timeframe and a good price. We were delighted at their proactiveness and the quick sale at practically asking price. ...
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Comment on agent fees
We were happy with the agreed rate which was quite reasonable. Whilst online companies offer cheap upfront rates there is no motivation for them to be proactive, so we were happy to pay a traditional agent.
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May 02,2018
May 02,2018
1
people found
this helpful
this helpful
From arranging the first viewing to completing the transaction, Gpees have been amazing throughout the whole process. We have only been able to mention Latoya and Martina, but we wanted to include Andrew Blake too. Have been professional and friendly from start to finish.
We ...
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Comment on agent fees
Happy to pay at that price, especially after the great service we received.
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Apr 24,2018
Apr 24,2018
0
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I found the agents in this sale both pleasant to deal with and extremely helpful. My many questions were answered promptly and the advice proferred was gratefully received. A pleasure to deal with....
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Comment on agent fees
The fees were standard and clear to understand.
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Apr 23,2018
Apr 23,2018
0
people found
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We were very pleased with the Service received by Gascoigne Pees throughout the whole process. We've been given the opportunity to name only two of the team in this review and have chosen Jim and Martina as we had the most contact with them. However, ...
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Comment on agent fees
The fees were competitive with other high-street agent’s.
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Apr 23,2018
Apr 23,2018
0
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Jim was the agent for the house we were buying and has been excellent at keeping us up to date. We have had a difficult exchange process and he has always been available to help me out (we are selling our property without an agent ...
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Apr 20,2018
Apr 20,2018
0
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From our initial contact with Gascoigne Pees we have had excellent service with a friendly manner. The feedback and consistent contact was excellent and it was easy to make contact by phone, always someone there to pick up our queries. We appreciated the teamwork and ...
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Comment on agent fees
Reasonable
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Apr 09,2018
Apr 09,2018
0
people found
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From the time Ged visited our house to conduct his valuation / marketing exercise - which culminated in a near full price offer on the first day of viewings - through the interim period when Jim and Andrew provided us with timely updates and advise, to ...
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Comment on agent fees
Very competitive and truly excellent value for money.
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Mar 30,2018
Mar 30,2018
0
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Andrew was a huge help in sorting out our survey when the one we had arranged through our mortgage lender failed to materialise. We were so worried that we would lose the house due to delay, but through Andrew we were able to get our ...
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Mar 20,2018
Mar 20,2018
0
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Martina was super helpful , prompt when I did first viewing and kept me informed of all proceedings as our purchase progressed. Replied to all my emails quickly and answered all my enquiries.
I would definitely use this agent in the future....
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N A
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Mar 14,2018
Mar 14,2018
0
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Overall the service we received as buyers was good - both James and Andrew were very helpful and friendly, and were quick to get back to us if we had any queries....
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Mar 01,2018
Mar 01,2018
1
people found
this helpful
this helpful
After putting my property on the market with another local agency who were totally useless I called Martina for some advice - I removed my listing and put it on with GPees and I am so glad I did! They were so proactive and sold ...
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Mar 01,2018
Mar 01,2018
1
people found
this helpful
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Gascoigne has changed my whole perspective of estate agents . I had a big house for sale for 6 months and where previous agent didn't or couldn't sell it , these guys came in fresh approach . Martina , jimmy and Jed were simply brilliant , had a personal touch to ...
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Mar 01,2018
Mar 01,2018
0
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Jim looked after us from day one. Prior to viewing the property we had already decided that we would most likely be making an offer on the house.
Before we made the offer, Jim was not pushy and did not try and force us to ...
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Comment on agent fees
N/A
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Mar 01,2018
Mar 01,2018
0
people found
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When I first spoke to Jim I expressed our negative experiences with previous estate agents and he hoped to put that right. Indeed he did.
Jim has delivered excellent customer service, he responds quickly and effectively to calls and emails. He is very polite, not ...
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Mar 01,2018
Mar 01,2018
0
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I was so impressed with Martina's care and hard work. She was always there when I needed help. I recommend her strongly , she cares and puts a lot of effort in her work. A very good agency....
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Comment on agent fees
Fees are good and service excellent
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Feb 21,2018
Feb 21,2018
1
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We had a fantastic experience selling our house in Basingstoke Hampshire. Excellent service provided by Nic Austen and Jim Gordon ....
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Feb 16,2018
Feb 16,2018
0
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Martina was very helpful with the house I was purchasing through them. Always kept me up to date, every step of the way....
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Feb 15,2018
Feb 15,2018
0
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We have just bought and sold through Gascoigne-Pees and could not have been more delighted with their service, attitude, persistence and support. We would recommend them to anyone as the staff were absolutely fantastic throughout. I can only two staff members to the review - ...
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Comment on agent fees
The fees were reasonable for the area and climate! Whilst there were cheaper options, Gascoigne-Pees were the best value for money and provided amazing service throughout.
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Feb 06,2018
Feb 06,2018
0
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Professional courteous at all times and always willing to help. 1st class service from start to finish. Understood the market place and advised accordingly....
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Feb 05,2018
Feb 05,2018
0
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Very courteous and efficient, operates with clients best interests as the focal point of the sale/purchase process. Is receptive to client requests and provides supportive advice....
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Comment on agent fees
Competitive.
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Martina
(42)
Nic Austen
(39)
Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 20/03/2023, 12:42 PM by Nic AustenComplaints Procedure
In the first instance, speak to the branch that you dealt with. If, however, you remain dissatisfied, we have a dedicated team that will investigate your complaint.
Last updated at 11:42 AM 20/03/2023 by Nic Austen
Best Estate Agent in RG21 
