89% lettings valuation accuracy
95% lettings fee satisfaction
When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would ...
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When two friends, James Gibbs and Paul Gillespie opened the doors of their first estate agency in Ruislip in 1991, they shared a vision of becoming the finest property service company in the area. Little did they know that their enthusiasm and commitment to service would create a company that would set the standard for the industry to follow.
Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested on our laurels and continue to introduce new ideas and innovative practices.
Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie.
Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
Gibbs Gillespie is a dynamic, multi office team with a hard earned reputation for achieving the highest price in the marketplace. But we’ve never rested on our laurels and continue to introduce new ideas and innovative practices.
Innovations such as Be First, our buyer and tenant personalised matching system; Just Listed, a high quality, colour, property magazine produced monthly; and professional photography, floorplans and video tours, have all been adopted by many others in an endeavour to emulate the success of Gibbs Gillespie.
Gibbs Gillespie aims to be the very best of the best. We strive to shine in every area of our business, continually reinventing ourselves as we find better ways to achieve our clients' goals. We are a learning organisation. We regularly review our structure, systems and processes, asking ourselves: How can we improve our service to our clients?
Latest Reviews
5th Jun 2024
reviewed by 'Bianca'
12th Jan 2024
reviewed by 'Volodymyr'
30th Oct 2023
reviewed by 'rachel Murphy'
11th Oct 2023
reviewed by 'Rebecca'
1st Jun 2023
reviewed by 'Bhavic'
7th Mar 2023
reviewed by 'Tetiana Denysenko'
Opening Hours
Address
Gibbs Gillespie
90 High Street
Ruislip
Greater London
HA4 8LT
01895 622884
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 89% | 95% | £620 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 19 | 2 | 43 | 2 | 1 | 0 | 3 | 0 | 0 | 3 |
Areas covered
- HA4
- UB9
- UB10
- HA5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Feb 05,2016
Feb 05,2016
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Ashley's cheerful, helpful and efficient manner will be sorely missed, but I would like to congratulate him on his promotion. It is very well deserved as he (along with the team) has provided us with an excellent service over the years at Ruislip....
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Comment on agent fees
Excellent negotiations on fees
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Feb 05, 2016
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(1)
Dear Catherine - Many thanks for taking the time to write a review about the service you have experienced with our Ruislip Lettings office. Ashley is a valued member of the team hence his recent promotion to Lettings Manager in our Rickmansworth office. I will pass on your feedback.
Kind regards, Jo ...
Jan 27,2016
Jan 27,2016
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Hi Ashley,
Congratulations on your promotion! I believe that it's well deserved.
It has been a real pleasure to have known and worked with you for this past couple of years. Many thanks for all of the hard work that you've put in here at ...
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Jan 27, 2016
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Dear Anil and Madhu
Thank you for taking the time to write a review about Ashley Stevens. We are delighted that you have been happy with the service you received. Ashley is a valued member of our lettings team and it is always a pleasure to receive positive feedback about our staff.
Kind regards,
Jo ...
Jan 26,2016
Jan 26,2016
0
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I had the pleasure in dealing with Mr. Steve Ashley. He was able to manage my property professionally and reliably! He is highly active and efficient person. Mr. Stevens is a person that you can trust, and enjoy dealing with him. I wish him all ...
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“High standard customer service and meet their customerExpectation helpful,patient,......”
Nov 24,2015
Nov 24,2015
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High standard customer service and meet their customer
Expectation helpful,patient,extra mile customer care and
Service,call back all time and assure their customer satisfaction .
Strongly recommend ....
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Comment on agent fees
Fair, affordable ,reasonable.
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Nov 24, 2015
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Dear Mr Al Cade
Thank you for taking the time to write your review. It is much appreciated and we're delighted that you were happy with the service you received.
Kind regards,
Jo ...
Oct 08,2015
Oct 08,2015
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This is the first time I have used Gibbs Gillespie and I am glad that I had a very pleasant experience. Natalie from Gibbs-Gillespie, Ruislip office was very professional from the start. She was very quick in responding to my queries by phone/email. Overall, ...
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Oct 08, 2015
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Dear N Mahajan,
Thank you for taking the time to write a review. Natalie is an extremely hard-working agent and ensures that our tenants receive an excellent customer service.
We are very proud to have her represent Gibbs Gillespie,
Best regards
Kelly ...
Oct 03,2015
Oct 03,2015
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Very pleased with the service we received, everything was straight forward hope it is the same going forward. Many thanks...
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Oct 05, 2015
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Dear Kevin,
Thank you for taking the time to write a review, Natalie is an extremely professional agent and works so hard to ensure that our tenants receive a first-class service,
We are very proud to have her represent Gibbs Gillespie,
Best regards
Kelly ...
Sep 14,2015
Sep 14,2015
0
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Natalie and Sophie have delivered a confident, no fuss service with great courtesy and efficiency. Between them, they turned what could have been a stressful and challenging domestic and administrative process into a pleasure. Our contracts and tenants are now in place to the mutual ...
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Comment on agent fees
Too early to comment.
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Sep 15, 2015
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Dear Val & Pete,
Thank you for taking the time to write a review. Natalie and Sophie are extremely hard-working agents and always try to give our Landlords a first class service.
We are very proud to have them represent Gibbs Gillespie,
We look forward to providing you with continued good service,
Best regards
Kelly ...
Sep 01,2015
Sep 01,2015
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The agent was successful in finding me the right apartment. He helped us move into the apartment and get us through minor inconveniences associated with the property....
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Sep 02, 2015
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Dear Sal,
Thank you for taking the time to write a review. Jack is an extremely dedicated agent and works so hard to provide our tenants with an excellent service,
We are very proud to have Jack represent Gibbs Gillespie,
Best regards
Kelly ...
Aug 27,2015
Aug 27,2015
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Danielle was very helpful with my application for the property. She kept me constantly updated about potential moving dates, and also liaised with the SEAFORD ASSOCIATION on my behalf....
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Aug 27, 2015
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Dear Paul,
Thank you for taking the time to write a review, Danielle and Natalie are very dedicated and professional agents and work hard to ensure our tenants receive first class service,
We are very proud to have them represent Gibbs Gillespie,
Best regards
Kelly ...
Aug 25,2015
Aug 25,2015
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Mark, Sophie and Natalie were all extremely helpful in finding tenants for our property. Mark especially took the time to understand the type of tenants we were looking for and explain how the process all works which we definitely appreciated. Everything was dealt with quickly ...
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Aug 25, 2015
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Dear Kiran,
Thank you for taking the time to write a review, Mark and Sophie work very hard to ensure that our landlords received an excellent customer service. As a landlord it is very important that your agent listens carefully to your needs,
We are very proud to have them represent Gibbs Gillespie and we look forward to providing you with continued good service,
Best regards
Kelly ...
Aug 18,2015
Aug 18,2015
0
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We received a lot of help and useful advice from Ashley Stevens before instructing Gibbs and Gillespie, which made it possible to decide on letting our property. We received very helpful advice from Mark Tompkins on the best way in letting our house and achieving ...
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Aug 19, 2015
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Dear Mr Joshi,
Thank you for taking the time to write a review. The Ruislip lettings team are all extremely experienced letting agents, as a landlord is it very important that you feel that your investment is being looked after.
We are absolutely delighted to hear that Mark, Ashley and Natalie have been of assistance to you,
We look forward to providing you with continued good service,
Best regards
Kelly ...
Aug 18,2015
Aug 18,2015
0
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Excellent service, Natalie kept us up to date at all times. She was extremely prompt with her emails and always returned my calls. Great service and highly recommended....
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Aug 19, 2015
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Dear Kelly,
Thank you for taking the time to write a review. Natalie is a very experienced and professional agent and works very to hard to provide our tenants with an all round positive experience.
We are very proud to have her represent Gibbs Gillespie,
Best regards
Kelly ...
Aug 17,2015
Aug 17,2015
0
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First tenancy in UK for me . They were helpful and went us thru the whole process really good. We didn't have much time for viewing, only 2 days and it was 2 months before we scheduled to moved. Most of the companies couldn't help and Gibbs Gillespie ...
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Comment on agent fees
Although I don't have much expiriance in tenancy in UK, I think it was fair.
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Aug 17, 2015
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Dear Marek,
Thank you for taking the time to write a review. Natalie is an extremely experienced agent and works very hard to ensure our tenants have an all round positive experience.
We are very proud to have her represent Gibbs Gillespie,
Best regards
Kelly ...
Aug 01,2015
Aug 01,2015
0
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Natalie was very professional and helpful and made the moving process very easy.
She is friendly and nothing seemed too much trouble!
Thanks Natalie...
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Aug 03, 2015
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Dear Angela,
Thank you for taking the time to write a review. Natalie is a very hard-working and professional agent and we are delighted to have her represent Gibbs Gillespie.
I will be certain to pass on your kind comments to Natalie,
Best regards
Kelly ...
Jul 28,2015
Jul 28,2015
0
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As a first time landlord I needed a lot of information and advice to get me through the process of renting out my flat. I received a professional and friendly service throughout the process....
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Jul 29, 2015
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Dear Vicki,
Thank you for taking the time to write a review. Mark and Danielle work so hard to provide our landlords with a first class service and in particular our first time landlords,
We are very proud to have them both represent Gibbs Gillespie,
We look forward to providing you with continued good service,
Best regards
Kelly ...
Jul 10,2015
Jul 10,2015
0
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This is the first time renting for us and our family and we thought after hearing friends problems it would be a rocky ride. We were lucky Jack was on board to help and guide us from start to finish and made it a very ...
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Jul 10, 2015
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Dear Nick,
Thank you for taking the time to write a review. Jack works so hard to ensure that letting process is simple and straightforward for our tenants.
We are very proud to have jack represent Gibbs Gillespie and I will be certain to pass on your kind comments to him,
Best regards
Kelly ...
Jul 06,2015
Jul 06,2015
0
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I have rated the agency an excellent rating, based solely on the efforts and commitment of Danielle. to be honest, I was significantly disappointed to arrive on a saturday with a property not ready to move in and unfortunately Danielle was not in the office. ...
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Comment on agent fees
I feel the fees are very high, expecially when i consider how poor the inventory check was - it would be a better option to attend the property with a tenant at the start of the tenancy and ask yourself "would i move in to this place in its current form" if you can answer yes, then there would be no dispute. allow the tenant to take their own photos with you present. I still do not understand how a company anywhere else in the country can perform the same service and charge half the fees of someone in london, when most reference agencies etc are national or online based anyway, so it cannot be a geographical issue!
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Jul 06, 2015
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Dear Immy,
Thank you for taking the time to write a review. I am sorry to hear that you experienced difficulties moving into your property, however I am delighted to hear that Danielle was able to quickly and efficiently manage the problems.
Danielle is a very experienced agent and we are very proud to have her represent Gibbs Gillespie,
Best regards
Kelly ...
Jun 16,2015
Jun 16,2015
0
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Communication from the team is excellent by email and phone. They are quick to respond and follow-up promptly. They achieved the rental expected. I recommend them to others....
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Jun 16, 2015
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Dear FP,
Thank you for taking the time to write a review. Our Ruislip lettings team are extremely experienced and really work hard to provide our landlords with an all round first class service,
We are very proud to have them represent Gibbs Gillespie,
Best regards
Kelly ...
Jun 07,2015
Jun 07,2015
0
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I would have given Gibbs Gillespie a 5* rating if it were not for a small issue right at the end of our tenancy. One of their agents, Danielle, had arranged a viewing with a prospective tenant and entered the flat with the management keys without ...
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May 29,2015
May 29,2015
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In May 2015, I wished to rent my home and instructed Gibbs to secure suitable tenants. I was provided with an exceptional level of service from the very beginning, with the whole process (from taking the initial photographs to the tenant move in day) lasting no ...
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Comment on agent fees
Agents fees were incredibly competitive and in line with similar estate agents in the area.
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Jun 04, 2015
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Dear Chris,
Thank you for taking the time to write a review. Mark and Jack are both extremely hard-working and professional agents and we are delighted to hear that you have received excellent service,
We are very proud to have them represent Gibbs Gillespie,
We look forward to providing you with continued good service,
Best regards
Kelly ...
May 28,2015
May 28,2015
0
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My husband and I would like to thank Jack Carroll for helping us with our recent search for a property to rent in North West London. We found Jack most helpful and efficient throughout the process, from arranging a viewing of the property to organising ...
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May 28, 2015
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Dear Dr Nair,
Thank you for taking the time to write a review, Jack works so hard to provide all our tenants a first class service so we are delighted to hear that he has been of assistance to you,
We are very proud to have him represent Gibbs Gillespie,
We look forward to providing you with continued good service,
Best regards
Kelly ...
May 20,2015
May 20,2015
0
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this helpful
this helpful
We would like to say that even though we are putting our house search on hold, Danielle Borgonon and Gibbs Gillespie have been the most helpful, engaging and friendly estate agent who has shown us around a property to date. An 18:30 viewing was probably outside ...
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May 20, 2015
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Dear F & B,
Thank you for taking the time to write a review, Danielle is such a hard-working and professional agent and we are very proud to have her represent Gibbs Gillespie,
We look forward to providing you continued good service,
Best regards
Kelly ...
Mar 31,2015
Mar 31,2015
0
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Natalie helped me with the properties available in the area fulfilling my expectation check list.
I got my rental offer accepted by the landlady first but then rejected which caused me some loss!
This was because I made some arrangements at first based on the ...
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Mar 31, 2015
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Dear Ali,
Thank you for taking the time to write a review. Natalie is an extremely professional and dedicated agent, and really works hard to ensure her tenants receive a positive experience,
I will pass your kind comments onto her and the team at Ruislip Lettings,
We look forward to dealing with you in the future,
Best regards,
Kelly ...
Mar 03,2015
Mar 03,2015
0
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this helpful
this helpful
Natalie was very helpful throughout the whole moving process - sending us updates of appropriate properties when we were searching and answering any questions efficiently. When we reached a tenancy agreement, the process appeared to be organised and easy to complete.
Thank you very much ...
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Mar 04, 2015
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Dear Gemma,
Thank you for taking the time to write a review. Natalie always works so hard to ensure her tenants have an all round positive experience so we are delighted to hear that we have been of service to you!
We are very proud to have Natalie represent Gibbs Gillespie and I will be certain to pass on your kind comments to her,
Best regards
Kelly ...
Mar 02,2015
Mar 02,2015
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The team were so helpful from start to finish. Natalie was accommodating, extremely responsive and helpful. She really went out of her way to find somewhere that suited our budget and exact requirements.
Whenever we had questions she had the patience to explain them really ...
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Mar 02, 2015
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Dear Marco,
Thank you for taking the time to write a review. Natalie and Jack work so hard to give our tenants an all round positive experience. We are so proud to have them both represent Gibbs Gillespie.
I will be sure to pass on your kind comments to the team and we look forward to dealing with you in the future,
Best regards
Kelly ...
Mar 02,2015
Mar 02,2015
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I was very pleased with the service I received fro Gibbs. Throughout the arrangement of my tenancy agreement, I was kept up to date and was given all the information I needed. When I had queries which needed to be clarified with the landlord, they ...
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Mar 02, 2015
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Dear Ashab,
Thank you for taking the time to write a review. We are absolutely delighted to hear that of your positive experience with our Ruislip Lettings team.
I will be certain to pass on your kind comments to the team,
We look forward to dealing with you in the future,
Best regards
Kelly ...
Feb 05,2015
Feb 05,2015
0
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Danielle was brilliant in meeting us at the property for a viewing, punctually. She was thorough in every way. Very efficient, effective and helpful. Sophie was also brilliant is answering my questions and with prompt response to them. Two very good assets for your business....
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Feb 05, 2015
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Dear Wayne,
Thank you for taking the time to write a review. Danielle and Sophie are both extremely hard-working and always ensure that our tenants receive an all-round positive experience.
We are proud to have them represent Gibbs Gillespie and I will be sure to pass on your kind comments to the team.
We look forward to dealing with you in the future,
Best regards
Kelly ...
Dec 19,2014
Dec 19,2014
0
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Gibbs Gillespie were fantastic! They turned around a full rental agreement in under 1 week (from the point of our enquiry to us moving into our new home). Natalie Joseph, Mark Tompkins and Ashley Stevens were really easy to deal with, friendly and very professional. Tara ...
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Dec 22, 2014
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Dear Tracy & Garry,
Thank you for taking the time to write a review. Mark, Ashley and Natalie work so hard to provide our tenants and landlords with an all round positive experience so we are delighted to hear that we have been of service to you.
Tara and our Property Management team also work hard to ensure that every move out/in run smoothly.
We are proud to have all four represent Gibbs Gillespie.
I will be certain to pass on your kind comments to the team and we look forward to dealing ...
Dec 16,2014
Dec 16,2014
0
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Jack has been extremely helpful,patient and understanding during our search for a new home to rent,which we have now moved into....
I rate Jack as excellent in general,but rate one of the outside agencies that Gibbs use only as acceptable....
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Comment on agent fees
I think there should be a small overall reduction in fees for existing clients to encourage lloyalty !!!
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Dec 16, 2014
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Dear Angela,
Thank you for taking the time to write a review, Jack works so hard to give our tenants and landlords an all-round positive experience so we are delighted to hear that we have been of service to you. Perhaps you could drop me an email regarding the outside agency you refer to? [email protected]
I will pass on your kind comments to Jack,
Many thanks
Kelly ...
Dec 05,2014
Dec 05,2014
0
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I have had fantastic service from Natalie. She went out of her way to help me many times. Always very quick to respond to e-mails and answered all my questions. Very professional and couldn't have asked for more. I have had dealing with other agents ...
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Dec 08, 2014
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Dear abcde,
Many thanks for taking the time to write a review. Natalie is an extremely hard-working agent and ensures that everyone of her tenants has a positive experience. We are proud to have her represent Gibbs Gillespie.
I will pass on your kind comments to her and we look forward to dealing with you in the future,
Many thanks
Kelly ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 1:23 PM 12/02/2016 by allAgents
Best Letting Agent in Ruislip 
