“Horrible customer experience....”
1 Star Review
Feb 03,2022
By:
'Εβελί&'
Feb 03,2022
Services: Lettings (as a Tenant)
Rent PCM: £2100
Would you recommend?: No
Postcode: E20
Lettings (as a Tenant)
Rent PCM: £2100
Postcode: E20
0
people found
this helpful
Horrible customer experience. I have been a tenant for many, many years and they never respond to any emails. Phoning them is exactly the same, they are never able to give you any information or have the appropriate people come to the phone to resolve ...
read full review
0
people found
this helpful
Was this helpful?
Yes
2 Star Review
Sep 14,2020
By:
'Vineeta'
Sep 14,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E20
Lettings (as a Tenant)
Postcode: E20
0
people found
this helpful
The property is good and has an excellent location and everything is smooth sailing .... Till you need the maintenance team. Getting them to do any job is no less than a nightmare. Having lived here for close to
6 years I have seen the golden period ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Excellent Customer Service...”
5 Star Review
Jul 25,2020
By:
'Masud'
Jul 25,2020
Services: Lettings (as a Tenant)
Rent PCM: £2400
Would you recommend?: Yes
Postcode: E20
Lettings (as a Tenant)
Rent PCM: £2400
Postcode: E20
1
people found
this helpful
Katarina Slavkovska was extremely helpful and displayed outstanding customer service skills. She went above and beyond and was persistent to help me with my enquiry.
It was exceptional service from Katarina.
Thank you!...
read full review
1
people found
this helpful
Was this helpful?
Yes
“They haven’t sorted out any of my issues and ......”
1 Star Review
Jun 20,2020
By:
'Rebecca'
Jun 20,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CALI
Lettings (as a Tenant)
Postcode: CALI
0
people found
this helpful
They haven’t sorted out any of my issues and don’t care about me personally as a customer.
Not worth the premium and not worth the rent.
Customer service awful....
read full review
0
people found
this helpful
Was this helpful?
Yes
“I've struggled with a few members of the Get ......”
5 Star Review
Mar 13,2020
By:
'Alex'
Mar 13,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E20
Lettings (as a Tenant)
Postcode: E20
0
people found
this helpful
I've struggled with a few members of the Get Living team, but Anne Marie from the front desk could not have been nicer and more helpful with my parking situation. Such a massive credit to their team....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Beware of Get Living London!...”
1 Star Review
Aug 01,2019
By:
'katherine'
Aug 01,2019
Services: Lettings (as a Tenant)
Rent PCM: £2700
Would you recommend?: No
Postcode: E20
Lettings (as a Tenant)
Rent PCM: £2700
Postcode: E20
2
people found
this helpful
I lived in East Village for 3.5 years. Get Living London provides consistently poor, unprofessional, rude, unhelpful and dishonest service! When I first moved in, I noticed that the 'concierge service' was only available for very limited times and was not flexible for a person working ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Worst renting company ever!...”
1 Star Review
Apr 30,2019
By:
'Oumar'
Apr 30,2019
Services: Lettings (as a Tenant)
Rent PCM: £1668
Would you recommend?: No
Postcode: SE17
Lettings (as a Tenant)
Rent PCM: £1668
Postcode: SE17
1
people found
this helpful
By far the worst renting company in London! I've stayed there from August to April (2019) and only faced issues and troubles from them! When you have a defect in the flat, definitely don't count on them to be reactive or of any assistance. It's written ...
read full review
Comment on agent fees
No fees
1
people found
this helpful
Was this helpful?
Yes
“Worst agent I've had to deal with....”
1 Star Review
Jan 21,2019
By:
'Alan'
Jan 21,2019
Services: Lettings (as a Tenant)
Rent PCM: £990
Would you recommend?: No
Postcode: E20
Lettings (as a Tenant)
Rent PCM: £990
Postcode: E20
1
people found
this helpful
GLL are hands down the worst agent I've had to deal with, even worse than any student landlord I experienced.
Once the contract is signed they never respond to any emails, calls or visits to the office.
When trying to transfer the tenancy of the ...
read full review
Comment on agent fees
Rent is too high considering the surrounding area. No deposit is a positive.
1
people found
this helpful
Was this helpful?
Yes
2 Star Review
Dec 06,2018
By:
'Aimee'
Dec 06,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E20
Lettings (as a Tenant)
Postcode: E20
0
people found
this helpful
I had the most horrible experience when negotiating for parking and pod agreements! It took me almost a year (and still going) to sort out with so much wasted manpower on my part, GLL and Triathlon. Not to mention the stress, aggravation and frustration. Horrible ...
read full review
Comment on agent fees
I will recommend Sophie Cohen ONLY. The rest I am not sure. See my comments above why.
0
people found
this helpful
Was this helpful?
Yes
“Just the worst agency in the history of agencies...”
1 Star Review
Nov 01,2018
By:
'Maria'
Nov 01,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E20
Lettings (as a Tenant)
Postcode: E20
1
people found
this helpful
I have been living in the UK for 10 years and in London the last 6. The get living London is by far the WORSE agency in the world. You need to get in the office to get something done as via emails they struggle to provide ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Awful Service - totally disorganised...”
2 Star Review
Aug 31,2018
By:
'Anon'
Aug 31,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E20
Lettings (as a Tenant)
Postcode: E20
4
people found
this helpful
Absolute sham of an agency - the whole process from viewing to finally getting and renting a property was made unnecessarily difficult - despite confirming viewings for several properties were told at the last minute the day before viewing the property had been taken and ...
read full review
Comment on agent fees
Good thing is there's no fees at all - but perhaps this is why the issues arise.
4
people found
this helpful
Was this helpful?
Yes
“Absolutely terrible agency - not organized and they don't what ......”
1 Star Review
Feb 04,2018
By:
'Renting'
Feb 04,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E20
Lettings (as a Tenant)
Postcode: E20
4
people found
this helpful
Absolutely terrible agency - not organized and they don't what they are doing. Can't think of any good points....
read full review
4
people found
this helpful
Was this helpful?
Yes
“Rubbish agency!The staff are incompetentThe property always has problemsIt's ......”
1 Star Review
Feb 01,2018
By:
'Review'
Feb 01,2018
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E20
Lettings (as a Tenant)
Postcode: E20
2
people found
this helpful
Rubbish agency!
The staff are incompetent
The property always has problems
It's overpriced
They spend too much on marketing and less on the actual property....
read full review
2
people found
this helpful
Was this helpful?
Yes
“I have rented from Get Living London two years in ......”
2 Star Review
Sep 04,2017
By:
'DG'
Sep 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E20
Lettings (as a Tenant)
Postcode: E20
2
people found
this helpful
I have rented from Get Living London two years in a row, and my experience last year was phenomenal. However, this year I must unfortunately state that is was far from prompt and extremely complicated. For each matter that needed resolving, the team redirected me ...
read full review
Comment on agent fees
Good
2
people found
this helpful
Was this helpful?
Yes