“Absolutely shocking! But let's start with a positive I did ......”
1 Star Review
May 22,2014
By:
'Lani'
May 22,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: YO8
Lettings (as a Tenant)
Postcode: YO8
3
people found
this helpful
Absolutely shocking! But let's start with a positive I did managed to encounter one lovely member of staff who completed the mid tenancy check unfortunately that is it for the positives!
We viewed a property and thought it was pretty perfect, we asked outright about ...
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What agent could do to change your mind?
More staff training is required amongst other things, Eden and Simon in particular need to brush up on their customer service skills.
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people found
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“I called to enquire about a property, took several attempts ......”
1 Star Review
Apr 17,2014
By:
'Davidjf1977'
Apr 17,2014
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: YO8
Lettings (Prospective customer)
Postcode: YO8
2
people found
this helpful
I called to enquire about a property, took several attempts to get through, when I finally did the staff member said they would arrange a time with current tenants and call back, they took my details and some basic information and i awaited their call. ...
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What agent could do to change your mind?
To educate their staff on how to speak to customers, and call back when they say they will rather then playing dumb.
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people found
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Yes