0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
We are a team of professional estate agents and letting agents offering premium properties for sale and to rent within Winchester and the surrounding areas. Our in-depth knowledge of the local market ensures that all our customers receive the very best service, whether they are buying or selling a property ...
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We are a team of professional estate agents and letting agents offering premium properties for sale and to rent within Winchester and the surrounding areas. Our in-depth knowledge of the local market ensures that all our customers receive the very best service, whether they are buying or selling a property in Winchester or surrounding regions.
Our local knowledge of Winchester and more specifically of the premium property market enables our team to deliver our customers the best results possible. Our sophisticated marketing technologies and our experienced team of local property experts also combine to deliver an outstanding estate agency experience.
Please contact the Winchester and Andover office on 01962 852200 or at [email protected] to either find your ideal property or to sell your valued home. We also offer a free valuation service if you are thinking of selling.
If you are thinking about moving to the area, we have area guides which will help you gain a better insight of what it is like to leave in the area. Our team has been living here for many years and will also be able to help you. And if you are passionate about property, feel free to browse through our blogs and social media channels.
Our local knowledge of Winchester and more specifically of the premium property market enables our team to deliver our customers the best results possible. Our sophisticated marketing technologies and our experienced team of local property experts also combine to deliver an outstanding estate agency experience.
Please contact the Winchester and Andover office on 01962 852200 or at [email protected] to either find your ideal property or to sell your valued home. We also offer a free valuation service if you are thinking of selling.
If you are thinking about moving to the area, we have area guides which will help you gain a better insight of what it is like to leave in the area. Our team has been living here for many years and will also be able to help you. And if you are passionate about property, feel free to browse through our blogs and social media channels.
Latest Reviews
Opening Hours
Address
Fine & Country
1 Winnall Valley Road
Winchester
Hampshire
SO23 0LD
01962 600691
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- SO21
- S022
- SO23
- SP9
- SP10
- SP11
- RG28
- Emil
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
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Adam
Ryan
Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 30/01/2024, 3:25 PM by Emily HambletonComplaints Procedure
In-House Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the sales advisor that is handling your case.
If the sales advisor cannot resolve the issue for you then please put your complaint in writing addressed to the Managing Partner, Jack Rees ([email protected])
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Managing Director will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Managing Director you can write to the CEO who will arrange for a separate review to take place. In line with the Ombudsman guidelines the CEO will respond to you with a statement of the final view of the matter within 15 working days.
If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge
The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
When you have raised a complaint with The Property Ombudsman, they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 / www.tpos.co.uk
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
Last updated at 2:25 PM 30/01/2024 by Emily Hambleton
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the sales advisor that is handling your case.
If the sales advisor cannot resolve the issue for you then please put your complaint in writing addressed to the Managing Partner, Jack Rees ([email protected])
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Managing Director will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Managing Director you can write to the CEO who will arrange for a separate review to take place. In line with the Ombudsman guidelines the CEO will respond to you with a statement of the final view of the matter within 15 working days.
If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge
The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
When you have raised a complaint with The Property Ombudsman, they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 / www.tpos.co.uk
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
