By : 'L' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £550 Would you recommend ? : Yes Postcode : BB4
27 Jan 2020
People found this helpful1
If I could give no stars, I would. Was treated appalling when attempting to rent a property from the Rossendale branch. Martin, the manager, was aggressive and rude. Accusing myself of being a liar when completing the documentation. I was relieved when not getting the property just for the simple... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 27th Jan 2020
If I could give no stars, I would. Was treated appalling when attempting to rent a property from the Rossendale branch. Martin, the manager, was aggressive and rude. Accusing myself of being a liar when completing the documentation. I was relieved when not getting the property just for the simple fact of not having to deal with Martin further. I would recommend anyone wishing to rent to stay well away. I’ve filed a formal complaint which reaped very little rewards and would like to warn prospective tenants of our terrible experience
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Had the pleasure of dealing ...
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5 Star Review
Andrea
By : 'Fran' Services : Sales( As a Buyer ) Sold price : £160000 Would you recommend ? : Yes Postcode : BL0
16 Aug 2019
People found this helpful0
Had the pleasure of dealing with Andrea McGregor, Rawtenstall branch. Andrea is an absolute credit to the company, a sales advisor who listened to my needs, was professional and had a very friendly/caring side (which is exceptional in this area of work) - I can highly recommend her and would not... Read Full Review
Had the pleasure of dealing with Andrea McGregor, Rawtenstall branch. Andrea is an absolute credit to the company, a sales advisor who listened to my needs, was professional and had a very friendly/caring side (which is exceptional in this area of work) - I can highly recommend her and would not hesitate to use her services again. If I could give her more stars I would!
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Excellent ...
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5 Star Review
By : 'C' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : BL0
23 Mar 2019
People found this helpful2
Fantastic service!!! After inviting Jeanette to do a valuation on my property I felt reassured from the onset! The photographs she took really sold the property well! I was in regular contact with Andrea, I received text alerts for each viewing along with feedback from each visit. After an offer... Read Full Review
Services : Sales( As a Vendor )Date: 23rd Mar 2019
Fantastic service!!! After inviting Jeanette to do a valuation on my property I felt reassured from the onset! The photographs she took really sold the property well! I was in regular contact with Andrea, I received text alerts for each viewing along with feedback from each visit. After an offer was made Nicola made regular telephone calls & emails, updating me on the progress throughout. The team really do have pride in their role and we often joked we we'd almost come together as a family by the completion date. I can't thank Rawtenstall Entwistle Green enough for their excellent professional service and for providing a wonderful positive experience!
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buying ...
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5 Star Review
By : 'Brian' Services : Mortgages Sold price : £69950 Would you recommend ? : No Postcode : OL13
22 Dec 2018
People found this helpful0
I'm a first time buyer and can recommend the whole team. I did use the mortgage adviser and can also recommend. They were very helpful and extremely polite even though I constantly contacted them, nothing was too much trouble. I was kept up to-date even out of working hours. I can honestly ... Read Full Review
I'm a first time buyer and can recommend the whole team. I did use the mortgage adviser and can also recommend. They were very helpful and extremely polite even though I constantly contacted them, nothing was too much trouble. I was kept up to-date even out of working hours. I can honestly say they went above and beyond to find me an house with the limited funds that was available. I would definitely recommend to friends
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Helpful , motivated ...
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5 Star Review
By : 'Janet' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : BB4
22 Dec 2018
People found this helpful0
I have recently sold a property with the help of the Rawtenstall team . Throughout the process the whole team have been really helpful and supportive .I would certainly recommend using them to friends .
Finding and completing this review wasn't easy , this is an area that could be... Read Full Review
Comments on Agent Fees
Fees seem high but are the same as other agents in the town
Services : Sales( As a Vendor )Date: 22nd Dec 2018
I have recently sold a property with the help of the Rawtenstall team . Throughout the process the whole team have been really helpful and supportive .I would certainly recommend using them to friends . Finding and completing this review wasn't easy , this is an area that could be improved .
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We would just like to inform ...
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1 Star Review
By : 'Kilnfield' Services : Other Would you recommend ? : No Postcode : BB4
16 Nov 2017
People found this helpful3
We would just like to inform you on how Entwistle green Rossendale have treated us as potential buyers to the farm . We arranged a viewing having to wait 5 weeks we took a surveyor along with us to view the property . We sent Andrea and claire a number of emails with numerous questions on the... Read Full Review
We would just like to inform you on how Entwistle green Rossendale have treated us as potential buyers to the farm . We arranged a viewing having to wait 5 weeks we took a surveyor along with us to view the property . We sent Andrea and claire a number of emails with numerous questions on the property asking about the extent of land available with the farm ,access to the farm , septic tank etc only a couple of questions were answered ! Our surveyor was working out costing on the property maintenance and materials. We have been in contact with the council regarding council tax and heritage England for useful information before putting an offer forward to yourselves.When my partner rang to put an offer of £400,000 cash with proof of funds available he was shocked there had been an offer already accepted and it was all going through the motions !!! we sent an email putting our offer in writing reinforcing our position and if the sale happened to fall through we would appreciate if we could be contacted.Also included in the email was, if the questions had been answered we would have consider upping our offer!! We had no acknowledgement from this email but yesterday we received an email sent to ourselves “congratulations your offer has been accepted.â€ÂWe appointed our solicitor this afternoon Fleur rang Entwistle green spoke to claire to be told our offer hadn't been accepted !! We have since rang claire asking her for you to ring us Lisa and we are still waiting !We have just made another phone call asking for names position of staff and your email address.This email address was given from another branch !! We are very disappointed with the whole situation and really upset that claire clicked the wrong button on the computer !!!! We feel the whole situation has been dealt with very unprofessional and still having the funds available will find it very difficult to buy our dream family home from yourselves in the future.
Very disappointed
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I found the team very ...
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5 Star Review
Helen
Shakira
By : 'Laura' Services : Sales( As a Vendor ) Sold price : £168500 Would you recommend ? : Yes Postcode : BB4
14 Oct 2015
People found this helpful0
I found the team very helpful and communication was good. they were there when needed and responded promptly. also supported me in a stressful sale... Read Full Review
Services : Sales( As a Vendor )Date: 13th Oct 2015
I found the team very helpful and communication was good. they were there when needed and responded promptly. also supported me in a stressful sale process.
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Helen and the team offered a ...
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Helen
By : 'TomH' Services : Sales( As a Buyer ) Sold price : £128000 Would you recommend ? : Yes Postcode : BB4
1 Apr 2015
People found this helpful0
Helen and the team offered a very good service. Queries and questions were responded to quickly, and advice was offered throughout the process. Happy to recommend them to... Read Full Review
Helen and the team offered a very good service. Queries and questions were responded to quickly, and advice was offered throughout the process. Happy to recommend them to others
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Entwistle Green had been ...
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5 Star Review
Vicky
Helen
By : 'Mrs' Services : Sales( As a Vendor ) Sold price : £290000 Would you recommend ? : Yes Postcode : BB4
15 Jan 2015
People found this helpful0
Entwistle Green had been recommended by a friend who had sold a house through them. I thought they would sell my house ( this time). I'd tried to sell it in 2011 with a local estate agent. They were pro active in their approach ,young and full of enthusiasm. As I had lived in the house for twenty... Read Full Review
Comments on Agent Fees
Although the fees are steep compared with lawyers fees ,I felt they earned them
Services : Sales( As a Vendor )Date: 15th Jan 2015
Entwistle Green had been recommended by a friend who had sold a house through them. I thought they would sell my house ( this time). I'd tried to sell it in 2011 with a local estate agent. They were pro active in their approach ,young and full of enthusiasm. As I had lived in the house for twenty years and was selling it as a widow I needed help right the way through. They did this by offering advice and positive but sensible strategies for getting it sold. They did most of the viewings for me and kept me informed of feedbacks from prospective buyers. On one occasion there was a misunderstanding about the viewing of a gentleman by himself. I'd pointed out that I was not happy to do these viewings as I was selling the house as a single lady living by herself. They fully understood. Vicky and Helen became my truly trusted sellers of my house. I would thoroughly recommend them.
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We recently sold our terrace ...
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4 Star Review
By : 'Lolroth' Services : Sales( As a Vendor ) Sold price : £78500 Would you recommend ? : Yes Postcode : BB4
16 Dec 2014
People found this helpful1
We recently sold our terrace house with Entwistle Green in Rawtenstall and received a very good service. They kept us upto date throughout in regards to sales material, weblinks to Rightmove, planned viewings and were open in regards to feedback, which meant we felt reassured we could do no more in ... Read Full Review
Comments on Agent Fees
They were open to some negotiation in regards to fees which made them as competitive as other agents we had contacted.
Services : Sales( As a Vendor )Date: 16th Dec 2014
We recently sold our terrace house with Entwistle Green in Rawtenstall and received a very good service. They kept us upto date throughout in regards to sales material, weblinks to Rightmove, planned viewings and were open in regards to feedback, which meant we felt reassured we could do no more in regards to prep'ing & maintaining the house for sale despite being over 150 miles away. They did additional promotional work & called back previous viewers to chase the sale for us, which did result in the properties sale as it was purchased by someone that had viewed it previously who thought it would have been sold. In retrospect they may have been a little over optimistic in their initial valuation of the property but this wouldn't stop me recommending them in the future.
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Helen kept us informed on a ...
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4 Star Review
Helen
By : 'Jennifer' Services : Sales( As a Buyer ) Sold price : £250000 Would you recommend ? : Yes Postcode : OL13
9 Oct 2014
People found this helpful0
Helen kept us informed on a regular basis. She advised us of a surveyor to use as we are not familiar with the area and she also chased our solicitor when we felt we weren't getting anywhere. She always returned our calls and we felt confident with her help and... Read Full Review
Helen kept us informed on a regular basis. She advised us of a surveyor to use as we are not familiar with the area and she also chased our solicitor when we felt we weren't getting anywhere. She always returned our calls and we felt confident with her help and advice.
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The team were helpful when I ...
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4 Star Review
By : 'Wendy' Services : Sales( As a Vendor ) Sold price : £145000 Would you recommend ? : Yes Postcode : BL0
5 Aug 2014
People found this helpful0
The team were helpful when I rang into the office and I felt that they acted professionally in the selling of my property. The lady who came to prepare the contract / take photo's was extremely helpful, very professional and gave me confidence in using Entwistle Green.
Viewings were organised... Read Full Review
The team were helpful when I rang into the office and I felt that they acted professionally in the selling of my property. The lady who came to prepare the contract / take photo's was extremely helpful, very professional and gave me confidence in using Entwistle Green. Viewings were organised efficiently both by the Rawtenstall office and also by the Bury office. Feedback after viewings however, was not always forthcoming with me usually having to contact the office to obtain it. Perhaps an email could have been sent immediately as feedback was obtained from viewers or stating the current situation in relation the office trying to contact them for feedback? Overall however, it was a positive experience which resulted in a successful sale. Many thanks.
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Dealing with Helen is an ...
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5 Star Review
Helen
By : 'Abdul' Services : Sales( As a Buyer ) Sold price : £58000 Would you recommend ? : Yes Postcode : BB4
4 Aug 2014
People found this helpful0
Dealing with Helen is an excellent experience. I have complete confidence in her supervision of a purchase/sale and know that I am always in the picture. I have purchased 3 properties now though Helen and know that I will continue to purchase more from... Read Full Review
Dealing with Helen is an excellent experience. I have complete confidence in her supervision of a purchase/sale and know that I am always in the picture. I have purchased 3 properties now though Helen and know that I will continue to purchase more from her.
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We saw a house on the market ...
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5 Star Review
Helen
By : 'Lauren' Services : Sales( As a Buyer ) Sold price : £168000 Would you recommend ? : Yes Postcode : BB4
10 Jun 2014
People found this helpful0
We saw a house on the market with Entwistle Green and were pleased to be able to book a viewing with little notice. Helen was friendly and efficient throughout the buying process and her professional approach ensured the purchase went through quickly without any hiccups. We wouldn't hesitate in... Read Full Review
We saw a house on the market with Entwistle Green and were pleased to be able to book a viewing with little notice. Helen was friendly and efficient throughout the buying process and her professional approach ensured the purchase went through quickly without any hiccups. We wouldn't hesitate in using them for any future sale or in recommending them to friends and family.ÂÂ
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Entwistle Green were one of ...
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4 Star Review
Amanda
By : 'Mrs' Services : Sales( As a Vendor ) Sold price : £280000 Would you recommend ? : Yes Postcode : BB4
6 Jun 2014
People found this helpful0
Entwistle Green were one of three agents who priced my property. Amanda explained everything to me in detail, unlike agents from other estate agents. She was clear on pricing and what I could expect from them to market my house. My property went online straight away and sold within 10 days, which... Read Full Review
Entwistle Green were one of three agents who priced my property. Amanda explained everything to me in detail, unlike agents from other estate agents. She was clear on pricing and what I could expect from them to market my house. My property went online straight away and sold within 10 days, which was a shock! Helen kept me up to date and told me exactly what I needed to do and when. She was really on the ball and professional. I would recommend them highly.
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The Marketing Advisor had ...
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5 Star Review
Amanda
Helen
By : 'Sheila' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : OL13
18 May 2014
People found this helpful0
The Marketing Advisor had carried out extensive research of the surrounding area on similar properties to support the price at which we were advised to market the property. She gave an honest report thus enabling a quick sale and completion using the Crystal Package.
Also the contact I had... Read Full Review
Services : Sales( As a Vendor )Date: 17th May 2014
The Marketing Advisor had carried out extensive research of the surrounding area on similar properties to support the price at which we were advised to market the property. She gave an honest report thus enabling a quick sale and completion using the Crystal Package.
Also the contact I had with the office staff was at all times helpful and professional.
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Helpful, friendly and always ...
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4 Star Review
By : 'Rob' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : BB4
27 Nov 2013
People found this helpful0
Helpful, friendly and always returned my calls. The property in question had to purchased within a deadline and they helped me meet the... Read Full Review
Helpful, friendly and always returned my calls. The property in question had to purchased within a deadline and they helped me meet the deadline.
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Thought they did a good job. ...
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4 Star Review
By : 'steph' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : BB4
8 Oct 2013
People found this helpful0
Thought they did a good job. Very friendly, chased up my buyer for me and gave progress reports. Only reason didn't give excellent is because they had the most expensive price. Showed the most enthusiam compared with other local... Read Full Review
Thought they did a good job. Very friendly, chased up my buyer for me and gave progress reports. Only reason didn't give excellent is because they had the most expensive price. Showed the most enthusiam compared with other local agents.
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My experience with Entwistle ...
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5 Star Review
Helen
By : 'Wendy' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : BB4
4 Oct 2013
People found this helpful0
My experience with Entwistle Green was first rate. I found all the members of staff to be very helpful and polite whenever i called in or phoned the office. I dealt with Helen whilst purchasing my new house and she went the extra mile to try and accomodate me. She listened to my requirements and ... Read Full Review
My experience with Entwistle Green was first rate. I found all the members of staff to be very helpful and polite whenever i called in or phoned the office. I dealt with Helen whilst purchasing my new house and she went the extra mile to try and accomodate me. She listened to my requirements and sent me properties to view via email whenever she had anything she thought would suit. She got it spot on we couldn't be happier. Thank you so much.
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Entwistle Green were ...
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Helen
Vicky
By : 'Kieren' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : BB4
16 Aug 2013
People found this helpful0
Entwistle Green were recommended by a friend. We invited 3 estate agents and on first meeting with Helen Wallace chose Entwistle Green. They offered the best advice. during the entre review and sales process they were also available and went above and beyond to ensure everything remained on track... Read Full Review
Services : Sales( As a Vendor )Date: 15th Aug 2013
Entwistle Green were recommended by a friend. We invited 3 estate agents and on first meeting with Helen Wallace chose Entwistle Green. They offered the best advice. during the entre review and sales process they were also available and went above and beyond to ensure everything remained on track and we were kept up to date with viewings. A friendly knowledge team that I would highly recommend for future sellers.
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