“While we viewed some good properties through Douglas Allen, I ......”
2 Star Review
Jan 14,2013
By:
'Claire'
Jan 14,2013
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: E17
Sales (Prospective customer)
Postcode: E17
8
people found
this helpful
While we viewed some good properties through Douglas Allen, I found their approach very hard sell. From the outset, they told us that we needed to speak to their in-house mortgage broker in order to 'register' for viewings and to check that we had the ...
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What agent could do to change your mind?
Not putting pressure on us about where we were taking out our mortgage and conveying services from. With the property we have now purchased, we were not asked for this information until after the offer was accepted. Would have preferred to just show an 'agreement in principle' if they had wanted to check we could afford the properties that they lined up viewings for.
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people found
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“The agent who came round, his surname was Crooks, was ......”
3 Star Review
Nov 08,2012
By:
'Nicola'
Nov 08,2012
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
3
people found
this helpful
The agent who came round, his surname was Crooks, was very good. He pretty much sold Douglas Allen to us. The photographer we paid to take photos did well, but the marketing material of the property was totally messed up and if we hadn't got ...
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What agent could do to change your mind?
Negotiate more after sale has been agreed.
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3
people found
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“I spoke to an agent who said he was going ......”
1 Star Review
Mar 31,2012
By:
'Gill'
Mar 31,2012
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
7
people found
this helpful
I spoke to an agent who said he was going to call me back in 15 minutes which he didn't.
So i gave it an 2 hours and called back and explained that i spoke to someone then the lady who i was speaking to was so ...
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What agent could do to change your mind?
STAFF TRAINING , CUSTOMER SERVICE!!!
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people found
this helpful
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Yes