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Selly Oak, Birmingham B29
3.5/5, 8 Reviews
63% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
60% letting fee satisfaction
No Description Found
Latest Reviews
Dom Whitehouse
Ivelina Belcheva
Katherine Collins
JUNGTAK CHUI
Rachel Jordan
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £186,250 | £186,250 |
| Lettings | 100% | 60% | £725 | £975 |
Address
Dixons
848 Bristol Road, Birmingham, West Midlands
B29 6HW
0121 371 9114
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Dixons Branches (View All 35)
Shocking ...
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1 Star Review
By : 'Dom'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : B29
Feb 14, 2024
People found this helpful2
I have had dealings with this estate agent a number of times. Not once have I had anything good to say about them. I am met with rudeness on the end of the phone and they are never willing to help with anything. Property purchase is at risk of falling through due to their lack of effort or... Read Full Review
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Dom Whitehouse said about Dixons
Services : Sales( Prospective Vendor/Buyer )Date: 14th Feb 2024
I have had dealings with this estate agent a number of times. Not once have I had anything good to say about them. I am met with rudeness on the end of the phone and they are never willing to help with anything. Property purchase is at risk of falling through due to their lack of effort or care.
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Miss ...
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5 Star Review
Tayla
By : 'Ivelina'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B29
Feb 11, 2024
People found this helpful0
I had a great experience! A big shout to Tayla who's such a helpful and kind! Quick and clear correspondence about the property! Many... Read Full Review
Comments (0)I had a great experience! A big shout to Tayla who's such a helpful and kind! Quick and clear correspondence about the property!
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Ivelina Belcheva said about Dixons
Services : Letting( As a Tenant )Date: 11th Feb 2024
I had a great experience! A big shout to Tayla who's such a helpful and kind! Quick and clear correspondence about the property!
Many thanks!
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Worked alongside Tayla. From ...
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5 Star Review
Tayla
By : 'Katherine'
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : B38
Jan 16, 2024
People found this helpful0
Worked alongside Tayla. From the beginning she has been extremely helpful. Always got back straight away and answered any questions we needed. Thank you so much... Read Full Review
Comments (0)Worked alongside Tayla. From the beginning she has been extremely helpful. Always got back straight away and answered any questions we needed.
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Katherine Collins said about Dixons
Services : Letting( As a Tenant )Date: 16th Jan 2024
Worked alongside Tayla. From the beginning she has been extremely helpful. Always got back straight away and answered any questions we needed.
Thank you so much Tayla
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Ana is a helpful staff and ...
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5 Star Review
Ana
By : 'JUNGTAK'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : B29
Jul 1, 2023
People found this helpful0
Ana is a helpful staff and helping us solving deposits... Read Full Review
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JUNGTAK CHUI said about Dixons
Services : Letting( As a Tenant )Date: 1st Jul 2023
Ana is a helpful staff and helping us solving deposits issues.
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When selling a house, we were ...
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5 Star Review
By : 'Rachel'
Services : Sales( As a Vendor )
Sold price : £186250
Would you recommend ? : Yes
Postcode : B29
Mar 29, 2023
People found this helpful0
When selling a house, we were looking for efficiency, professionalism, clear communication and care. This is what we got with the team at the Dixons Selly Oak branch. What impressed me most was only 3 days after we had excellent professional photos of our property, it was on market. From excellent... Read Full Review
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Rachel Jordan said about Dixons
Services : Sales( As a Vendor )Date: 29th Mar 2023
When selling a house, we were looking for efficiency, professionalism, clear communication and care. This is what we got with the team at the Dixons Selly Oak branch. What impressed me most was only 3 days after we had excellent professional photos of our property, it was on market. From excellent marketing and an accurate valuation, our house was sold STC within a week of being online! Could not be happier with Dixons’ service so far!
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AWFUL, UNETHICAL SERVICE, ...
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1 Star Review
By : 'Aaliyah'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : B31
Jul 3, 2022
People found this helpful0
VILE COMPANY POTENTIAL TENANTS BEWARE: DON’T DO IT unless you want to divulge your TAX CODE and other RIDICULOUS ASKS! READ ON to see how they DISCRIMINATE & can quite easily leave you out of pocket and HOMELESS! An appallingly unethical company. Get ready to be disposed of if... Read Full Review
Comments (0)VILE COMPANY
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Aaliyah Simms said about Dixons
Services : Letting( As a Prospective Landlord/Tenant )Date: 3rd Jul 2022
VILE COMPANY
POTENTIAL TENANTS BEWARE: DON’T DO IT unless you want to divulge your TAX CODE and other RIDICULOUS ASKS! READ ON to see how they DISCRIMINATE & can quite easily leave you out of pocket and HOMELESS! An appallingly unethical company. Get ready to be disposed of if they don’t think you’ve got ££££. Love taking your money, don’t like giving it back…
CONTEXT:
My partner & I were treated disgustingly by Dixons Lettings Agents. We are both currently professionals undergoing job transitions. My husband is transitioning from a Postgrad/LPC to full-time employment. I am switching from my fixed-term full time job to a summer placement, before returning to university in September. We were NEVER asked this, only that we were currently employed & details for my future employer. We placed an offer on 17th June following a viewing. The house was less £ per month than our current property, which we’ve been paying independently for the last 4 years. We paid the holding deposit of £280, with a move in date for the 27th of June. Our current tenancy ended 30th June, so we planned a nice, slow move. We were just waiting for them to call us to take the first month’s rent so we could get the keys. They were friendly at the beginning, but once they took that holding deposit, it was wildly different.
On the Friday the 24th of June – THE DAY BEFORE OUR WEDDING - we called our agent, concerned about the lack of contact. We were told the landlord was pulling out as he “found out” I was a student- information I freely volunteered to homelet. Despite being an adult with a great credit score who’d paid more £ rent for years, he didn’t want to have more risk to his insurance- some nonsense excuse– that they later refused to go into detail about in writing. Doubt we would have been told til Monday 27th- the planned move in- if we hadn’t have chased.
I feel discriminated against due to my age& student status, my name was also butchered despite being corrected.
Dixons left us with NO FIXED ADDRESS. When I pleaded over the phone if there was anything to be done, or alternate properties available (a couple of 2) we were told “We don’t have anything that’s suitable… for YOU”. 10 minutes later, crying and searching online to try and find a new home, hundreds of Dixons properties came up. Guess we’re not deserving clientele…
So, on Friday afternoon, with lettings agents shutting for the weekend, we resigned ourselves to being homeless until a new place could reference & take a deposit-Square 1.
We are massively out of pocket- they declined to give our holding deposit back instantly & told us to wait 2 weeks. Money during a COST-OF-LIVING CRISIS we could have put towards a deposit on a new property. We’ve also racked up so much £ by staying in temporary accommodation, moving everything to a storage unit, renting a moving van, the stress before our wedding and to be without a fixed address, scrambling to find a new house and time taken off work and loss of earnings… sounds like a lawsuit!
RED FLAGS-they love outsourcing to random companies! One is Tili, used for switching over your utilities who will call, text and email NONSTOP. Even if your landlord rejects your offer! So imagine, being harassed ON YOUR WEDDING DAY AND AT WORK with calls asking you to sign over. One Tili man on the phone confessed he was sorry, and that Dixons is typically noncommunicative-typical!
They reference using Homelet, which require an extortionate info-including Tax codes, which is abnormal. They also asked for our guarantor to earn above £34k-red flag!
HEARTLESS STAFF: Tim Reynolds made our lives much harder. My partner is deferring assignments due to situation-instead of emailing a rejection instantaneously or agreeing to have him collect a letter physically, Tim insisted he would post it- well aware we’d lose access to our current property on the 30th. SPOILER:it never came on time.
Clock is ticking on those 14 working days to give our deposit. If not, see you in small claims!:)
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Dal from Warwick PMC did a ...
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5 Star Review
Dale
By : 'Deji'
Services : Property Management
Would you recommend ? : Yes
Postcode : B29
Sep 23, 2021
People found this helpful0
Dal from Warwick PMC did a great job with sorting out my room painting before we moved in at short notice. He was also pleasant and followed up on outstanding tasks from time to time. Great lad who should be commended. Well... Read Full Review
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Deji Agboade said about Dixons
Services : Property Management( )Date: 23rd Sep 2021
Dal from Warwick PMC did a great job with sorting out my room painting before we moved in at short notice. He was also pleasant and followed up on outstanding tasks from time to time. Great lad who should be commended. Well done.
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Disgusting ...
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1 Star Review
abigail
By : 'Ken'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : B45
Jun 18, 2019
People found this helpful3
I was renting a property managed by Dixon's with my house mate. I vacated the property after our contract had ended due to shockingly poor service. I informed Abigail Koasha from Dixons Selly Oak via e-mail that I had vacated the property and paid all the leavers fee's. I called to... Read Full Review
Comments on Agent Fees
Ripped off with high fees from the very start and they continued to charge us for everything. None of the fees we were charged were ever listed in the contract.
Comments (0)I was renting a property managed by Dixon's with my house mate. I vacated the property after our contract had ended due to shockingly poor service. I informed Abigail Koasha from Dixons Selly Oak via e-mail that I had vacated the property and paid all the leavers fee's. I called to confirm with Country wide terminations that this was correct and received verbal confirmation that I had. My house mate then signed a new tenancy agreement on his own.
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Ken said about Dixons
Services : Letting( As a Tenant )Date: 18th Jun 2019
I was renting a property managed by Dixon's with my house mate. I vacated the property after our contract had ended due to shockingly poor service. I informed Abigail Koasha from Dixons Selly Oak via e-mail that I had vacated the property and paid all the leavers fee's. I called to confirm with Country wide terminations that this was correct and received verbal confirmation that I had. My house mate then signed a new tenancy agreement on his own.
I have not had any contact from Abigail since leaving. 14 months later on, I received a call from Abigail stating that I owed money that my ex-housemate had not paid because she had not bothered to fill in the forms to remove my name from the tenancy. Abigail threatened me with court proceedings in her first call to me in 14 months. My housemate has stopped communicating with Dixon's so they found me an easy target to bump up their profits.
I have been forced to take this up with the property ombudsman because Dixon's continue to harass and threaten me with court unless I pay for a charge 14 months after I had left the property.
During my time in the property, I could not get hold of Dixon's when we had issues with the house. Precisely zero issues were rectified. If Dixon's spent half the time they do unscrupulously chasing for money and put that into customer service, they might stand a chance.
Please avoid using Dixon's at all cost. Shockingly poor service during and after the tenancy.
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