67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ...
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Previously Martin & Wright...
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.
We specialise in quality Sales, Rentals and Management within Central and North West London.
Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.
Latest Reviews
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
11th Apr 2022
reviewed by 'poor service'
13th Apr 2021
reviewed by 'graham'
10th May 2019
reviewed by 'Engineer'
Opening Hours
Address
Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £670,000 | £2,100,000 |
| Lettings | 98% | 92% | £350 | £3,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 255 | 1 | 708 | 11 | 9 | 1 | 8 | 0 | 9 | 3 |
Areas covered
- NW6
- NW2
- NW3
- NW11
- NW8
- NW1
- NW4
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jul 19,2012
Jul 19,2012
1
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this helpful
Martin & Wright provide an outstanding service. The staff are always efficient and courteous and act in the client's best interest. I have used Martin & Wright for a number of years now, which is testament to their professionalism....
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May 12, 2013
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Thank you for your kind words Samantha. The tenants have been with you for a couple of years now which must be a testament to what a nice/good landlady you are :) ...
Jul 18,2012
Jul 18,2012
1
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Martin and Wright have found excellent tenants for my flat for several years and I intend to stay with them. Although I manage the property myself, Martin and Wright have on two occasions written letters to tenants on my behalf: once about noise and once ...
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May 12, 2013
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Thank you Jenn. We've very much enjoyed working with you.....even if you are a Chelsea fan ;) ...
Jul 17,2012
Jul 17,2012
2
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Jay and Peter deliver a high level of customer service throughout the process. Even when you get some tenants who believe they are living in a hotel, Jay and team are responsive and constructive in their approach.
You would be hard pushed to find someone ...
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May 12, 2013
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Thank you for the kind review Nish. We really cherish the business all our landlords give so always aim to look after their best interests ...
Jul 08,2012
Jul 08,2012
1
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Initially, Martin and Wright were very efficent in professional in finding us a property. We were given a number or options which made our property search very simple and stress free - and the rental contract etc was completed in good time and at a ...
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Jul 05,2012
Jul 05,2012
1
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Jay and the rest of the team at Martin and Wright have been letting out our property for around five years. During this period it has never been unoccupied. We have always found them very attentive and they deal with any issues swiftly and with ...
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May 12, 2013
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Thanks Michael. Hope the family are well and congratulations again on the new arrival :) ...
Jul 04,2012
Jul 04,2012
1
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We were very pleased with the service provided by Mr. Hayden. The day after we had taken over the property and had some problems with the electricity Mr. Hayden came by within short amount of time and helped us out. He is very professional and ...
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May 12, 2013
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Thank you for your kind review Maria. Pleased we could be of service ...
Jul 03,2012
Jul 03,2012
1
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Martin & Wright found tenants to move into my flat ... they came round and gave me advice on any improvements I needed to make. They secured me a good rental price. They dealt with all paperwork including references and inventory. They held keys and so were ...
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Jul 03,2012
Jul 03,2012
1
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Initial phases all went really well; later stages slightly more difficult to manage e.g. contract changes/no contract on move in date; still no visibility of utility providers; gas checks not done before move in.
Overall we were happy with the service....
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Jun 30,2012
Jun 30,2012
1
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Martin & Wright have looked after my properties for about 6 years now and i can honestly say ive had no problems since our relationship began. Jay is ultimately responsible for finding me good reliable tenants, and Sue is responsible for managing them which is always done ...
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May 12, 2013
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Thanks Stacey. We're honoured you have enough trust in us to look after your flats ...
Jun 29,2012
Jun 29,2012
1
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I have let my flat through Martin and Wright for the past eight years and have dealt with both Jay and Peter. They have been extremely professional at all times and have provided me with excellent tenants. Jay organises everything that I request including cleaning ...
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May 12, 2013
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Thank you for your kind review Lucy. It's also reassuring that we deal with a landlady like yourself that looks after her tenants ...
Jun 28,2012
Jun 28,2012
1
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I have nothing but praise for this agency who have always assisted us in finding suitable tenants for our properties.
The staff are friendly, helpful, honest and confident in their capabilities. They know exactly what our needs and requirements are and always try their utmost ...
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May 12, 2013
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Thanks Martine. It's a pleasure dealing with the portfolio of properties you look after ...
Jun 27,2012
Jun 27,2012
1
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Martin & Wright have taken over the letting & management of our building in West Hampstead and have always dealt with things in efficient and responsive manner. Jay has taken his time to ensure that the tenants have been suitable at a strong market price. I thoroughly ...
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May 12, 2013
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Thank you Susan. It's been our pleasure ...
Jun 26,2012
Jun 26,2012
2
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We used Martin and Wright as a sole agents for our flat in West Hampstead after a recommendation from a friend. It was the best thing we ever did to find tenants for our property!
They have given us a very personal service, all of ...
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May 12, 2013
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Thank you for your kind words Sam. Look forward to future business with you ...
Jun 26,2012
Jun 26,2012
1
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I have been letting properties in North West London for many years during which time i have used a number of well known agents. Since being introduced to Martin & Wright they have performed excellently for me on all occasions. They have a broad knowledge of ...
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Jun 25,2012
Jun 25,2012
2
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Martin & Wright have provided a consistently excellent service. They have a good knowledge of the local market and have found tenants quickly and efficiently. The changeover between tenants was handled well and the team are always helpful and prompt to respond to any queries....
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May 12, 2013
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Thank you for the kind review. Look forward to helping again in the future ...
Jun 25,2012
Jun 25,2012
2
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I had previously had bad experiences with estate agents so was nervous about working with another agency. However this was totally eradicated after working with the amazing team.
We found the flat and loved it - Jay was incredibly attentive and helpful as we went ...
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May 12, 2013
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Thank you for a great review Sarah. Our experience has enabled us to give the best possible service ...
Jun 25,2012
Jun 25,2012
1
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I own a building which has 20 rental units in it.
I deal on an everyday basis with Jay and with Susan and I have found them to be excellent in their professional dealings. Jay is quick in finding tenants for my units - when they ...
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May 12, 2013
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Thanks Vas. It's a pleasure dealing with such a responsive landlord with a wonderful portfolio ...
Jun 25,2012
Jun 25,2012
1
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I have been renting out my flat for several years and I have found them to be trustworthy, transparent and very professional in all dealings I have had with them....
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Jun 25,2012
Jun 25,2012
1
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My first contact with Martin & wright was in 2006 and it came by chance after I was let down by two other local agents.
I have dealt with almost all of their current and previous employees and have found them all to be very professional, responsive (...
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May 12, 2013
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Thank you for a great review Medi. We strive to perform as best we can, but I don't think Mill Hill is an option at the moment :) ...
Jun 24,2012
Jun 24,2012
1
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Jay Hayden was very proactive in helping us to find the flat. He let us know straight away when a flat came on the market in the road we liked best and unlike other agents we had registered with did not bombard us with information ...
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May 12, 2013
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Thank you for your feedback Helen. Bulk viewings can be difficult especially when someone wants the flat there & then. Sometimes when a flat has a lot of enquiries we try to time manage ourselves by doing a bulk viewing which can sometimes come across less personable. ...
Jun 24,2012
Jun 24,2012
1
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Provided an excellent service from start to finish. My wife and I are emigrating to Australia and wanted to ensure our place in West Hampstead would be let by good tenants and then managed by an agent we could trust. Jay came and met us ...
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May 12, 2013
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Thank you for a great review Grant. It's a lovely little cottage in Cricklewood so I knew we'd find decent tenants ...
Jun 22,2012
Jun 22,2012
1
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Jay was one of the most efficient people I have ever had the pleasure of dealing with.
He was great in finding me a tenant and putting the contract in place and I would recommend him to everyone....
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May 12, 2013
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Thank you for your kind words Elaine. We strive to perform ...
Jun 21,2012
Jun 21,2012
1
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My brother and I had a very good experience dealing with Martin & Wright. We had never rented a flat in the UK before and we needed to find a property urgently. Chloe helped us to find a place within a couple of days, and Jay ...
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Nov 28, 2013
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I am so pleased I was able to help, best of luck to both of you. ...
Jun 21,2012
Jun 21,2012
1
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Martin & Wright let and manage about 30 properties for me and meet my high expectations with outstanding results! Worth every penny and more! Cheers guys...
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May 12, 2013
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Thank you for your business & feedback - it's most appreciated ...
Jun 21,2012
Jun 21,2012
1
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Dealing with Jay, from Martin & Wright was an absolute pleasure.
Jay made the process as easy and stress-free as he could, and we were so appreciative.
Any questions or concerns we had around the lease or the property were addressed promptly, and the estate agents ...
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May 12, 2013
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It was a pleasure dealing with you too. Hope everything is good at the flat ...
Jun 20,2012
Jun 20,2012
1
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Following a misunderstanding with the former tenant of the property Peter and Jay went above and beyond to ensure our move in happened smoothly. They last minute organised a lease form and were very understanding of our situation. Following the move in we have contacted ...
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May 12, 2013
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Our pleasure Lisa. Hope everything is good at the flat ...
Jun 20,2012
Jun 20,2012
1
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I have always found M&W responsive to our needs. They have found good tenants and they do their due diligence very well. The whole office is run very well and in a word, a slick operation....
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May 12, 2013
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Thank you for the positive feedback Nial! ...
Jun 19,2012
Jun 19,2012
1
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I have rented in London for a kong time and this the best agent I have come across. They are very friendly, reliable, efficient and fair. Highly recommend them....
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May 12, 2013
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Thanks Nina. We highly recommend you as a tenant! ...
Jun 18,2012
Jun 18,2012
1
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I work for Atlantic Relocation and I worked with Martin and Wright with one of my corporate clients. I have been very impressed with their service delivery and attention to detail. They have made this offer and subsequent deal very smooth and stress free - ...
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May 12, 2013
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Thank you for the review Beverley. Keep pushing your clients our way! :) ...
Jun 18,2012
Jun 18,2012
1
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excellent service from start to finish, went beyond the call of duty to get the deal done!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden
