West Hampstead, London, NW6
4.7/5, 1005 reviews
98% recommended
67% sales valuation accuracy
67% sales fee satisfaction
98% lettings valuation accuracy
92% lettings fee satisfaction
Previously Martin & Wright...Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.We specialise in quality Sales, Rentals and Management within Central and North West London.Our success is based on our highly experienced and motivated staff who are ... show more Previously Martin & Wright...

Based in West Hampstead, our primary objective is to offer honest, reliable and efficient service to both Clients and Applicants.

We specialise in quality Sales, Rentals and Management within Central and North West London.

Our success is based on our highly experienced and motivated staff who are geared to offering the very best service they can give.

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Latest Reviews

View all Reviews 1005
10th Mar 2023
reviewed by 'Rod'
“Dexters, by active marketing of our flat, have made our sale relatively stress free. Their representatives were punctual, polite and ......”
23rd Dec 2022
reviewed by 'Thomas & Ireene Biser'
“Peter helped with both the sale of our family home but even more with our efforts to find a new ......”
11th Apr 2022
reviewed by 'poor service'
“The branch manager cricklewood incompetant and disorganised manager sl and was the mist miserable agent who is unfriendly and miserable. ......”
2nd Aug 2021
reviewed by 'Phil'
“Strongly advise dealing with Dexters in Cricklewood for property sales. I tried to sell my property through them and they ......”
13th Apr 2021
reviewed by 'graham'
“Dan worked with us for over a year getting this sale done.We chose Dexters initially because we trusted his ......”
10th May 2019
reviewed by 'Engineer'
“The experience we had with Dexter's was truly stressful and painful. They were very accomodating at first in showing the ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
349 West End Lane
West Hampstead,London
Greater London
NW6 1LT
020 7433 8006, 020 7433 8007

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £670,000 £2,100,000
Lettings 98% 92% £350 £3,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
255 1 708 11 9 1 8 0 9 3
Areas covered
  • NW6
  • NW2
  • NW3
  • NW11
  • NW8
  • NW1
  • NW4
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Chiswick, W4

“Martin & Wright helped me finding the property I'm actually renting. ......”

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Mar 22,2014
Minithumbup
By: 'No'
Mar 22,2014
0 people found
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Martin & Wright helped me finding the property I'm actually renting. I had 4 viewing with Jay Hayden and Chloe Martin and they were both very professional and helpful. What I appreciated the most was that they showed me properties matching my search criteria only, instead of ...
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By: Chloe Martin
Apr 10, 2014
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Thank you so much for your feedback. I'm pleased we helped you find your perfect home :) ...

“Jay Haden is well presented and polite.He was pro ......”

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Mar 20,2014
Minithumbup
By: 'Mr'
Mar 20,2014
0 people found
this helpful
Jay Haden is well presented and polite.He was pro active and in showing me two properties on his books.The follow up was and done by Gemma Bysouth-Collins who communicated well on email, promt service and clear instructions. Regards Mr Basra...
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“Jay is very helpful and available. He always returns calls ......”

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Mar 20,2014
Minithumbup
By: 'Ahmed'
Mar 20,2014
0 people found
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Jay is very helpful and available. He always returns calls and is willing to help with requests. His professional manner and willingness to listen and help make it very easy to deal with him...
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“Jay was very helpful and proactive in helping me find ......”

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Mar 20,2014
Minithumbup
By: 'Charlotte'
Mar 20,2014
0 people found
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Jay was very helpful and proactive in helping me find a flat which fitted my search requirements. He was very friendly and easy to deal with, as was Gemma....
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“Trustworthy and reliable. Very efficient on their handling process.Excellent ......”

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Mar 19,2014
Minithumbup
By: 'Stella'
Mar 19,2014
0 people found
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Trustworthy and reliable. Very efficient on their handling process. Excellent communication and flexible on any customer's request. This agent has great team work! I'm definitely recommend this agent to anyone!...
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“Jay really went over and above to try and secure ......”

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Mar 19,2014
Minithumbup
By: 'Bryony'
Mar 19,2014
0 people found
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Jay really went over and above to try and secure the property that we wanted. After our offer was accepted, the landlord decided to take a better offer from a private viewing he had done the previous week. Jay spent several hours trying to negotiate ...
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“Would like to say that Chloe was very friendly and ......”

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Mar 19,2014
Minithumbup
By: 'Mr'
Mar 19,2014
0 people found
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Would like to say that Chloe was very friendly and very efficient in getting me into my flat at such short notice. The service was excellent. Many thanks again. Mr Mead....
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By: Chloe Martin
Apr 12, 2014
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Thank you so much Mr Mead - Best of Luck with everything. ...

“Chloe was our Agent and key point of contact throughout. ......”

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Mar 19,2014
Minithumbup
By: 'Scott'
Mar 19,2014
0 people found
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Chloe was our Agent and key point of contact throughout. Gemma was involved in producing the contract and referencing. Chloe: was friendly, professional and responded quickly to any questions we submitted. Referencing & Contract: I felt the requirements for providing information for the referencing to be ...
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By: Chloe Martin
Apr 10, 2014
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Thank you for your feedback. Best of Luck Scott. ...

“After a frustrating experience with multiple other agents from lost ......”

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Mar 19,2014
Minithumbup
By: 'RK'
Mar 19,2014
0 people found
this helpful
After a frustrating experience with multiple other agents from lost properties due to a stubborn landlord to getting car sick being driven around, it was an absolute relief and pleasure to work with Jay who was upfront about what he could offer when it came ...
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“We had had really bad experiences with letting agents showing ......”

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Mar 19,2014
Minithumbup
By: 'Peter'
Mar 19,2014
0 people found
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We had had really bad experiences with letting agents showing us inappropriate properties or lying to us. Jay gave us back our faith in letting agents - he was honest, efficient and friendly. When we eventually made our decision, he already knew the reason why ...
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“It was great having Jay on the other side of ......”

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Mar 19,2014
Minithumbup
By: 'MIGUEL'
Mar 19,2014
0 people found
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It was great having Jay on the other side of the phone during all discussions related to my flat search. He engaged with us from the very beginning and understood our actual needs, which was translated into swift discussions with the landlady. He was good ...
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“Having lived in London for several years and having dealt ......”

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Mar 18,2014
Minithumbup
By: 'DMark'
Mar 18,2014
0 people found
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Having lived in London for several years and having dealt with more than 5 Estate Agents, I can confidently say the Martin and Wright were the nicest, but most importantly, the simplest and most conveniant agency I have encountered. Yolanda listened to our requirements, selected only ...
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By: Chloe Martin
Apr 10, 2014
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Thank you so much for your feedback. It is greatly appreciated - Best of Luck ...

“We asked Jay to rent our flat as soon as ......”

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Mar 18,2014
Minithumbup
By: 'Heloise'
Mar 18,2014
0 people found
this helpful
We asked Jay to rent our flat as soon as possible and he came the same day to take the pictures and the next day our flat was on their web page. We pretty much had visits straight away and unlike other agencies who just ...
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“Jay was extremely helpful in finding us a flat in ......”

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Mar 16,2014
Minithumbup
By: 'Aga'
Mar 16,2014
0 people found
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Jay was extremely helpful in finding us a flat in the are we were especially interested in. He helped us to negotiate the price to which we are extremely grateful. He didn't give up until he found us what we were looking for. Great personality ;)...
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“Jay has been an absolute pleasure to deal with. Extremely ......”

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Mar 15,2014
Minithumbup
By: 'Fara'
Mar 15,2014
0 people found
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Jay has been an absolute pleasure to deal with. Extremely professional, informative and very helpful. He has not been a pushy agent at all( compared to my experience with previous agents). He got my flat let straight away with quality tenants. I would definitely use ...
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“We instructed Martin & Wright along with another agent to find ......”

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Mar 15,2014
Minithumbup
By: 'Matt'
Mar 15,2014
0 people found
this helpful
We instructed Martin & Wright along with another agent to find a tenant for our flat. Martin & Wright proved to be far better at getting perspective clients through the door, which ultimately resulted in success for us and them. The service we received from the whole ...
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By: Chloe Martin
Apr 10, 2014
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Thank you Matt. ...

“I'm happy to share my experience.Thanks to the excellent ......”

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Mar 14,2014
Minithumbup
By: 'Alex'
Mar 14,2014
0 people found
this helpful
I'm happy to share my experience. Thanks to the excellent team work of agents which showed excellent market knowledge, good communication and negotiating skills, we were able to find the property we wanted to and sign a lease on terms that satisfy us completely....
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“Jay was a pleasure to deal with and very up ......”

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Mar 14,2014
Minithumbup
By: 'pete'
Mar 14,2014
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Jay was a pleasure to deal with and very up to date with his knowledge of the local rental market. Recommend highly....
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“Jay was very helpful & informative throughout the process. Furthermore after ......”

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Mar 13,2014
Minithumbup
By: 'G'
Mar 13,2014
0 people found
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Jay was very helpful & informative throughout the process. Furthermore after he found me a tenant there were some work to be done in my property which he kindly arranged for me through his local contacts even though I'm not paying him a management fee... this ...
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“Jay Hayden listened to our exact needs and made sure ......”

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Mar 13,2014
Minithumbup
By: 'Phil'
Mar 13,2014
0 people found
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Jay Hayden listened to our exact needs and made sure to show us properties that met our requirements, taking the time to research and put forward exact matches. He also treated us like friends rather than strangers or walking cash-cow (as other real estate agents ...
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“Martin and Wright dealt with the letting very efficiently and ......”

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Mar 12,2014
Minithumbup
By: 'Fuad'
Mar 12,2014
0 people found
this helpful
Martin and Wright dealt with the letting very efficiently and professionally. They were fast to put the property on the market and get it let out. Communicated well and on time when it came to all aspects of the let, from arranging viewings to negotiating ...
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By: Chloe Martin
Apr 10, 2014
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Thank you so much Fuad for your positive feedback. ...

“As someone fairly new to the rental market, having rented ......”

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Mar 12,2014
Minithumbup
By: 'Ben'
Mar 12,2014
1 people found
this helpful
As someone fairly new to the rental market, having rented in one other property previously, I knew I would be slightly vulnerable when it came to addressing the finite details and paperwork involved in finding a suitable home for the next 12 months. Jay took all ...
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“Jay's choice of properties were spot on for our needs, ......”

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Mar 12,2014
Minithumbup
By: 'Phil'
Mar 12,2014
1 people found
this helpful
Jay's choice of properties were spot on for our needs, and once we had made a decision, he dealt with us quickly and efficiently, and was very personable throughout. He also dealt with follow-up questions with speed. I would recommend them....
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“I was really pleased to cooperate with Martin & Wright. I ......”

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Mar 06,2014
Minithumbup
By: 'Laura'
Mar 06,2014
0 people found
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I was really pleased to cooperate with Martin & Wright. I had a complicated situation where I had to leave my flat before my contract ended and I was relying on these guys to re-rent the property asap. I was put in contact with Jay Hayden ...
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“I have dealt with Jay recently when letting a property ......”

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Mar 03,2014
Minithumbup
By: 'Sarah'
Mar 03,2014
0 people found
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I have dealt with Jay recently when letting a property in West Hampstead. Jay really went above and beyond when it seemed like we might lose this property due to our requirements & the landlords wishes not necessarily meeting in the middle. Thank to great communication ...
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“M&W were essentially reponsible for letting our property. The ......”

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Mar 03,2014
Minithumbup
By: 'Chris'
Mar 03,2014
0 people found
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M&W were essentially reponsible for letting our property. The agents did not adopt an aggressive corporate approach like many other agencies, which was much appreciated. They were genuinely interested in trying to get the best solution for us, which they did, and their fees ...
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“Cloe was able to find me a flat that met ......”

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Feb 26,2014
Minithumbup
By: 'Anastasia'
Feb 26,2014
0 people found
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Cloe was able to find me a flat that met my requirements quickly. She udnerstood my needs and was very responsive to all my questions and concerns. The deposit and contract process was quick and very well organised....
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“I'm very grateful for all the job done by Jay ......”

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Feb 25,2014
Minithumbup
By: 'Sergio'
Feb 25,2014
0 people found
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I'm very grateful for all the job done by Jay Hayden and his wonderful team in order to make our move-in smooth, meeting my expectations completely. Whatever the question/issue is about the property, they're always ready to help and provide with a solution....
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By: Chloe Martin
Apr 10, 2014
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Thank you so much. - Best of luck in your new home ...

“We recently rented a flat through Martin & Wright and were ......”

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Feb 24,2014
Minithumbup
By: 'JC'
Feb 24,2014
0 people found
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We recently rented a flat through Martin & Wright and were very happy with our experience. Both Jay Hayden and Gemma Bysouth-Collins provided a first class service from start to finish. It is also worth pointing out that even though Martin & Wright do not manage the ...
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“I have purchased, and, now Let the property, having dealt ......”

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Feb 22,2014
Minithumbup
By: 'Naveed'
Feb 22,2014
0 people found
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I have purchased, and, now Let the property, having dealt with two fine gentlemen at the agency. Our experience began with Malcolm, who was very proactive with dealing with, and suggesting solutions for the very many issues we had encountered along the way. It was ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

e-mail [email protected] which is overlooked by Peter, Jay & Malcolm. Complaints will be dealt with within 48 hours.
Last updated at 9:12 AM 18/08/2015 by Jay Hayden

Awards won by Dexters, London NW6 1LT



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