Kingston upon Thames, London, KT1
4.2/5, 75 reviews
80% recommended
100% sales valuation accuracy
100% sales fee satisfaction
76% lettings valuation accuracy
87% lettings fee satisfaction

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Latest Reviews

View all Reviews 75
7th Oct 2022
reviewed by 'RJG'
“After struggling for 4 months to find a flat, Alex was very supportive in helping me and my friends find our ......”
22nd Sep 2022
reviewed by 'SSO'
“It was really great experience with Ms. Amelia throughout the discussion and provided useful information to ease our searches for ......”
22nd Mar 2022
reviewed by 'val'
“We were very impressed with Dexters. Ben was highly professional and extremely supporting in accommodating our needs. He worked quickly ......”
27th Jan 2022
reviewed by 'Alka'
“Katrina was extremely helpful and always there to answer any questions we had, she handle selling of our property very ......”
27th Jan 2022
reviewed by 'Hanan'
“Jack Morgan at Dexter’s Kingston was extremely helpful . He helped me a lot with his excellent services and professional ......”
8th Dec 2021
reviewed by 'Wellington'
“Alex Fraser was very helpful and effective in his job . He helped finding me and my family a nice home ......”
Opening Hours
  • Monday: 08:00 - 20:00
  • Tuesday: 08:00 - 20:00
  • Wednesday: 08:00 - 20:00
  • Thursday: 08:00 - 20:00
  • Friday: 08:00 - 20:00
  • Saturday: 08:00 - 20:00
  • Sunday: 08:00 - 20:00
Address

Dexters
4 Wood Street
Kingston upon Thames,London
Greater London
KT1 1TG
020 8546 3555, 020 8546 3003

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £767,500 £767,500
Lettings 76% 87% £850 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 3 31 6 3 0 2 1 2 5
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Latest Properties

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Acton, W3
Battersea, SW11
Blackheath, SE3
Bloomsbury, WC1N
Brockley, SE4
Canary Wharf, E14
Chelsea & Belgravia, SW3
Chiswick, W4

“Fantastic above and beyond...”

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Aug 08,2018
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Paul
By: 'Mark'
Aug 08,2018
0 people found
this helpful
Having used different agencies in regard to letting and managing my property, I have found that the service that I have received from Paul ford has well surpassed my expectations, I have found him to be incredibly well organised and the transition between tennanat has ...
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By: Gerard
Aug 21, 2018
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Our property was managed by Paul Ford until recently. I found him very professional and a pleasure to deal with. I would not hestitate to recommend him to anyone who plans to rent their property and is seeking a good property manager. ...

“Excellent service...”

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Jun 21,2018
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Sonia
By: 'Costas'
Jun 21,2018
0 people found
this helpful
Charlotte in Property Management, promised someone would call me from the Kingston office soon and within 20 minutes, Sonia was on the phone responding to that request. I have had nothing but great service over the last few months from Sonia and it is people like ...
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N/A
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By: Marilyn
Jul 02, 2018
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Dear Costas, I am writing to say thank you for your kind comments about the service you received from both our Property Management Team and our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards Marilyn Head of Customer Relations ...

“Great service on property search...”

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Jun 09,2018
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Chloe
By: 'HeleneG'
Jun 09,2018
0 people found
this helpful
Chloe was very helpful in my search for a property. She kept me and my selling agent regularly updated with progress and was always friendly and cheerful. I can't recommend her enough....
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By: Marilyn
Jun 15, 2018
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Dear Helene, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards Marilyn Head of Customer Relations ...

“Missold and poorly maintained...”

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Apr 26,2018
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Paul
By: 'They'
Apr 26,2018
10 people found
this helpful
For £1800 a month, it's daylight robbery. The property was rented out to us on a two year agreement with the promise that this summer the agency would advertise for a tenant as our housemate is finishing uni. I have been made aware Dexter's doesn't provide ...
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Comment on agent fees
No comment
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By: Marilyn
May 02, 2018
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Dear Sir/Madam, We are sorry to read your comments regarding your experience with Dexters. After speaking with the Director of the office, Sonia, I understand that she has now responded to the matter with you directly. Thank you for taking the time to provide your feedback. Yours Sincerely Marilyn Head of Customer Relations ...

“Helpful Advice - Strong view of the market....”

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Apr 26,2018
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Chloe
By: 'Sarah'
Apr 26,2018
1 people found
this helpful
Chloe has been of great assistance in our property search. Good honest advice and timely responses to all our enquiries. A hugely personable member of the team. I would highly recommend Dexter's Kingston....
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By: Marilyn
May 02, 2018
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Dear Sarah, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Kingston Office. I would also like to refer you to Google reviews which is the most visited site for feedback by our customers who have received a great service from us. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind ...

“Property purchase....”

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Apr 19,2018
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Kirk
By: 'Chris'
Apr 19,2018
0 people found
this helpful
Having dealt with Dexters Kirk Smith, I can't praise highly enough the professionalism and help showed. I would definitely say ask for him if you are looking at any of their properties. Keep up the great work Kirk....
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Comment on agent fees
Could always be better
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By: Marilyn
Apr 20, 2018
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Dear Chris, We greatly appreciate you putting aside the time to submit a review about our Kingston Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. I would also like to refer you to Google reviews which is the most visited site for feedback by our customers who have received a great service from us. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mar ...

“The Senior Property Manager Paul Ford at Dexters Kingston, always ......”

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Feb 21,2018
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Paul
By: 'Ian'
Feb 21,2018
0 people found
this helpful
The Senior Property Manager Paul Ford at Dexters Kingston, always handles our maintenance issues and any other queries in an efficient and prompt manner. keep up the good work....
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Comment on agent fees
n/a
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By: Marilyn
Mar 15, 2018
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Dear Ian, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul is always very helpful and I would recommend him ......”

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Feb 21,2018
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Paul
By: 'Dr'
Feb 21,2018
0 people found
this helpful
Paul is always very helpful and I would recommend him to anyone without a second thought. My son also feels the same way as he is very helpful to him to manage his flat in Kingston....
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Comment on agent fees
reasonable
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“Very courteous, highly professional and timely Paul always does a ......”

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Feb 21,2018
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Paul
By: 'JDK'
Feb 21,2018
0 people found
this helpful
Very courteous, highly professional and timely Paul always does a great job. He is a pleasure to work with and will always do that little bit extra....
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Comment on agent fees
Average
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By: Marilyn
Mar 15, 2018
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Dear JDK, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Sonia De Abreu clearly understand what I'm looking for and ......”

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Feb 12,2018
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Sonia
By: 'Betim'
Feb 12,2018
0 people found
this helpful
Sonia De Abreu clearly understand what I'm looking for and offered the greatest listings. She provided a great service regarding the property and she was very helpful....
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By: Marilyn
Feb 19, 2018
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Dear Betim, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“I've been dealing with Paul Ford of Dexter's for a ......”

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Feb 04,2018
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Paul
By: 'Steven'
Feb 04,2018
0 people found
this helpful
I've been dealing with Paul Ford of Dexter's for a couple of years now and he's always been helpful and responsive to matters requiring attention....
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By: Marilyn
Feb 12, 2018
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Dear Steven, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Paul Hardy is my contact at Dexters and always deals ......”

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Feb 03,2018
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Paul
By: 'audrey'
Feb 03,2018
0 people found
this helpful
Paul Hardy is my contact at Dexters and always deals promptly with any problems I have in the flat I rent. It is always a pleasure to deal with Paul - he is cooperative , efficient, and friendly at all times....
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By: Marilyn
Feb 12, 2018
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Dear Audrey, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul is a very responsible agent who looks after my ......”

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Feb 01,2018
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Paul
By: 'Ms'
Feb 01,2018
0 people found
this helpful
Paul is a very responsible agent who looks after my property well. He has been very helpful during our property rennovation process and always take the initative to assist us in every way, and solve our problem promptly....
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By: Marilyn
Feb 12, 2018
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Dear Ms Tam, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul has provided us a great service regarding the property.......”

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Jan 24,2018
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Paul
By: 'Woody'
Jan 24,2018
0 people found
this helpful
Paul has provided us a great service regarding the property.He is also very helpful. Besides he is really proactive when we have requirement...
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Comment on agent fees
good
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By: Marilyn
Feb 12, 2018
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Dear Woody, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul FordReally helpful with everything regarding the property; Given enough ......”

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Jan 24,2018
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Paul
By: 'Veronica'
Jan 24,2018
0 people found
this helpful
Paul Ford Really helpful with everything regarding the property; Given enough notice before coming to inspect the house; Overall happy with the service....
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By: Marilyn
Feb 12, 2018
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Dear Veronica, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Great Service provided by Paul.Always giving updates about the ......”

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Jan 18,2018
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Paul
By: 'Mahmoud'
Jan 18,2018
0 people found
this helpful
Great Service provided by Paul. Always giving updates about the progress of our queries and send email updates quite promptly. Thanks, Mahmoud...
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Comment on agent fees
Reasonable
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By: Marilyn
Feb 12, 2018
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Dear Mahmoud, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul provides us with an excellent and pro-active service with ......”

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Jan 02,2018
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Paul
By: 'Geoff'
Jan 02,2018
0 people found
this helpful
Paul provides us with an excellent and pro-active service with respect to our property Taff House, Henry Macaulley Avenue, Kingston Upon Thames. Paul attends to maintenance matters promptly and follows up on tenant issues quickly and professionally. Queries we have are also dealt with in ...
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Comment on agent fees
Fair and reasonable in the circumstances.
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By: Marilyn
Feb 12, 2018
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Dear Geoff, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Consistently excellent service from Paul Ford.Proactive, professional, and courteous.......”

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Dec 20,2017
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Paul
By: 'RH'
Dec 20,2017
0 people found
this helpful
Consistently excellent service from Paul Ford. Proactive, professional, and courteous. Gets things sorted promptly. Highly recommend Paul if you're looking for someone to manage a property for you....
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Comment on agent fees
Reasonable.
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By: Marilyn
Feb 12, 2018
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Dear RH, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“He is always available and ready to help with any ......”

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Dec 19,2017
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Paul
By: 'BBOK'
Dec 19,2017
0 people found
this helpful
He is always available and ready to help with any issue that comes up. I was very impressed!. Well done!...
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By: Marilyn
Feb 12, 2018
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Dear BBOK, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul, has always kept me up to date on the ......”

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Nov 28,2017
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Paul
By: 'Lorri'
Nov 28,2017
0 people found
this helpful
Paul, has always kept me up to date on the condition of the flat and how the tenant is doing. He gives me plenty of notice for when he will inspect and I get a very thorough report on the back of this which also ...
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Comment on agent fees
Good
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By: Marilyn
Dec 07, 2017
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Dear Lorri, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul is easy to deal with and knows his stuff. ......”

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Nov 27,2017
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Paul
By: 'JDK'
Nov 27,2017
0 people found
this helpful
Paul is easy to deal with and knows his stuff. Extremely helpful he goes beyond what is required and keeps us informed every step of the way....
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Comment on agent fees
Good
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By: Marilyn
Dec 07, 2017
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Dear JDK, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“The help and advice given by Tomas Lelyveld and the ......”

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Oct 12,2017
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Thomas
By: 'Steve'
Oct 12,2017
0 people found
this helpful
The help and advice given by Tomas Lelyveld and the lettings team was first rate. Nothing was too much trouble and the friendly helpful attitude was refreshing....
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Comment on agent fees
Good
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By: Marilyn
Oct 17, 2017
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Dear Steve, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Thank you to all in the lettings team in Kingston ......”

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Oct 11,2017
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Thomas
By: 'Price'
Oct 11,2017
0 people found
this helpful
Thank you to all in the lettings team in Kingston Upon Thames for a wonderful service and a very big thank you to Thomas Lelyveld who was extremely helpful and did an amazing job....
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Comment on agent fees
Good
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By: Marilyn
Oct 17, 2017
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Dear Price, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“We have been most impressed with the professional and helpful ......”

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Sep 29,2017
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By: 'Steve'
Sep 29,2017
1 people found
this helpful
We have been most impressed with the professional and helpful service we have had from Ben and his team at Dexters in Kingston who have worked hard to get several viewings and two offers for our house in New Malden during a very difficult time ...
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Comment on agent fees
The fees are comparable to other agents.
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By: Marilyn
Oct 02, 2017
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Dear Steve and Pat, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Kayleigh has been managing my property at Flat 10 Garland House, ......”

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Sep 03,2017
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Kayleigh
By: 'Beverly'
Sep 03,2017
1 people found
this helpful
Kayleigh has been managing my property at Flat 10 Garland House, Royal Quarter, Kingston, for some months now and I have found her to be efficient and professional. I am happy to leave my property in her hands....
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Comment on agent fees
A bit on the high side.
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By: Marilyn
Sep 04, 2017
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Dear Beverly, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...

“I have been a tenant in a house managed by ......”

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Jun 28,2017
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Kayleigh
By: 'Erin'
Jun 28,2017
0 people found
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I have been a tenant in a house managed by Dexters for nearly ten years. They've always responded prompltly to all queries and concerns. Kayleigh has been super helpful with everything we needed, especially with all the end of tenancy requirements. She helped make the ...
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Comment on agent fees
They were reasonable
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By: Marilyn
Jun 30, 2017
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Dear Erin, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Paul has done a very good job in updating me ......”

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Jun 13,2017
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Paul
By: 'Beechcroft'
Jun 13,2017
0 people found
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Paul has done a very good job in updating me with actions and issues to act upon at the property during his second year as property manager for my property. He is responsive to the work and brings good professional services into play....
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Comment on agent fees
the fees are fixed to the rental amount and are good.
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By: Marilyn
Jun 13, 2017
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Dear Beechcroft, Thank you for taking the time to leave your five star review. It is very pleasing to read that Paul and the Property Management Team continue to deliver an excellent service for you. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...

“I have used Dexters since 2004 and always found Dexters very ......”

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Jun 03,2017
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Paul
By: 'M'
Jun 03,2017
0 people found
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I have used Dexters since 2004 and always found Dexters very helpful and professional. I now have Mr Paul Ford as my dedicated property Manager as my first point of contact which assists with prompt and clear communications. Mr M Porter...
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Comment on agent fees
Acceptable
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By: Marilyn
Jun 06, 2017
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Dear M Porter, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...

“Our third tenancy changeover as landlords. Would recommend to others. ......”

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May 24,2017
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Amelia
By: 'CROWLEY'
May 24,2017
0 people found
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Our third tenancy changeover as landlords. Would recommend to others. Amelia, Sonia and Aaron have assisted this time with the let....
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Comment on agent fees
Fair
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By: Marilyn
May 26, 2017
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Dear Crowley, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...

“Very efficient staff, always happy to answer the questions that ......”

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May 05,2017
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Tom
By: 'Laura'
May 05,2017
0 people found
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Very efficient staff, always happy to answer the questions that we had regarding the future tenancy and willing to sort out everything quickly. Really recommended....
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By: Marilyn
May 19, 2017
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Dear Laura, thanks so much for the great comments you have given the Kingston team. They are all very passionate about what they do and will be delighted to see their hard work rewarded with 5 stars! All the very best. Kind regards, Marilyn ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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