Maidstone, ME14
4.5/5, 32 reviews
91% recommended
83% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
93% lettings fee satisfaction
No company information

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Latest Reviews

View all Reviews 32
23rd Mar 2022
reviewed by 'Azeezat'
“The staff were grate, I love the service from their staff, very professional, straightforward and helpful. They are good at ......”
25th Feb 2022
reviewed by 'DILIP'
“We recently rented out our property through Connells of Maidstone. We are very happy with the professional and friendly service, ......”
17th Nov 2021
reviewed by 'Mr and Mrs Wright'
“Just like to say a massive THANK YOU to Emily and the rest of the Lettings Staff at Connells Kings ......”
15th Mar 2021
reviewed by 'Lynette'
“Working with Joe and Connells has been lovely, he kept us informed and was always happy to answer any question ......”
9th Mar 2021
reviewed by 'Liam'
“The whole process with Joe was professional from start to finish. He was able to answer any queries I had ......”
9th Mar 2021
reviewed by 'Dominic'
“I recently rented a property through Connells of Maidstone, I was very happy with the professional and friendly service, especially ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Connells
30 King Street
Maidstone
Kent
ME14 1BS
01622 751034

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 100% £0 £0
Lettings 88% 93% £745 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 2 12 1 0 0 1 0 2 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“The staff were grate, I love the service from......”

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Mar 23,2022
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By: 'Azeezat'
Mar 23,2022
0 people found
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The staff were grate, I love the service from their staff, very professional, straightforward and helpful. They are good at their job...
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“Renting out...”

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Feb 25,2022
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Mark
By: 'DILIP'
Feb 25,2022
0 people found
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We recently rented out our property through Connells of Maidstone. We are very happy with the professional and friendly service, especially Jo and Mark who made the process go through smoothly. Thank you!!!...
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“Just like to say a massive THANK YOU to Emily....”

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Nov 17,2021
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Emily
By: 'Mr and Mrs Wright'
Nov 17,2021
1 people found
this helpful
Just like to say a massive THANK YOU to Emily and the rest of the Lettings Staff at Connells Kings Street Maidstone . You made our recent move to out lovely new home in Leeds Village a very easy and stress free one .. Emily explained everything ...
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“Working with Joe and Connells has been lovely......”

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Mar 15,2021
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Joe
By: 'Lynette'
Mar 15,2021
0 people found
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Working with Joe and Connells has been lovely, he kept us informed and was always happy to answer any question we may have had whenever we called, he was never too busy to support us. Has made our letting experience a great one. Thank You...
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“The whole process with Joe was professional f......”

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Mar 09,2021
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Joe
By: 'Liam'
Mar 09,2021
0 people found
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The whole process with Joe was professional from start to finish. He was able to answer any queries I had in a timely manner and continues to offer great customer service now the move has been completed....
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“I recently rented a property through Connells......”

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Mar 09,2021
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Nick
By: 'Dominic'
Mar 09,2021
0 people found
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I recently rented a property through Connells of Maidstone, I was very happy with the professional and friendly service, especially Nick Kadis who made the experience enjoyable with his local knowledge and and professionalism. Would definitely reccomend....
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“Professional and helpful...”

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Mar 02,2021
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Joe
By: 'Pete'
Mar 02,2021
0 people found
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I'm a new landlord and I found the help and support great. Explained routine and management in depth and I left feeling happy with leaving my property u see their management. The tenants are now in and all appears smooth. Thanks for all your help. ...
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Comment on agent fees
Fair
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“Had a great experience with Connells and espe......”

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Jun 15,2020
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Joe
By: 'Candida'
Jun 15,2020
0 people found
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Had a great experience with Connells and especially Joe Chiverton. We viewed a property on a Friday and moved in the following Friday. He moved things on quickly and professionally. Thank you for making this happen Joe and especially during the COVID lockdown....
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“I've had a great experience with Connells Mai......”

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Jun 08,2020
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Joe
By: 'Elizabeth'
Jun 08,2020
0 people found
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I've had a great experience with Connells Maidstone. In particular Joe who managed to show me a house and move me into it in a week!!!!....during coronavirus!!!! Amazing service...
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“mark and His team in lettings have always bee......”

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Feb 06,2020
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Mark
By: 'Sylvia'
Feb 06,2020
0 people found
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mark and His team in lettings have always been there for us, we have used Then for thirteen years, and they have never let us down, answering questions, And finding us great tenants over the years, thank you Mark, your a Gem...
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“First Class Service...”

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Apr 13,2019
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jo
By: 'J.'
Apr 13,2019
0 people found
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I have been dealing with Jo, Debbie, Steve and Jennie at the Maidstone office (now Connells, formerly Touchstone) for well over 10 years and as a landlord I have always received an excellent service right from day one. They have always provided a worry-free service from ...
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“First time private landlords...”

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Mar 01,2019
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Rebekah
By: 'Chris'
Mar 01,2019
0 people found
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From start to finish and in under two weeks Mark, Rebekah and the lettings team found us a suitable tenant. We are very impressed with them. We chose the tenant introduction service. They were quick to respond to any queries we had and helped us ...
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Comment on agent fees
Good value for the work needed
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“Professional and efficient throughout...”

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Feb 25,2019
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Mark
By: 'Alison'
Feb 25,2019
0 people found
this helpful
This was our first experience in letting a property and we were apprehensive about it but the team at Connells did everything to allay our concerns. We chose to use their full management service and this worked very well for us. They found us tenants ...
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Comment on agent fees
Happy with the fees for the service.
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“Helpful...”

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Feb 20,2019
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By: 'Hannah'
Feb 20,2019
0 people found
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All the staff have been very helpful and professional. They all get back to you very quickly when you leave messages....
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Comment on agent fees
Not bad at all
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“Very Professional...”

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Feb 19,2019
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jo
By: 'Glaze-Tech'
Feb 19,2019
0 people found
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As a subcontractor for Connells we are very impressed with their professionalism and friendly service, their ability to organise any works in our field and payments is second to none. Dealing with Jo walker and the team is a pleasure and we highly recommend Connells ...
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N/A
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“Recommend Connells...”

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Feb 13,2019
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jo
By: 'AllWiredUp'
Feb 13,2019
1 people found
this helpful
Working with Connells as a subcontractor is really good, they are very professional and are very on top of everything. Debbie and Jo are very helpful and always get back to you as soon as possible. Would highly recommend Connells....
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Good
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“Great service...”

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Feb 11,2019
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jo
By: 'George'
Feb 11,2019
0 people found
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Thanks for all the help with our letting. Great communication and friendly service. Would definitely recommend them. Particular thanks to jo....
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“Highly Professional...”

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Feb 08,2019
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Mark
By: 'Sharon,'
Feb 08,2019
0 people found
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We have found Connells to be professional in the property letting service they provide for us with a quick response to any queries we may raise. They have been prepared to modify the standard tenancy agreements to suit our requirements....
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“Helpful, honest and reliable company!...”

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Feb 07,2019
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Molly
By: 'Dan'
Feb 07,2019
0 people found
this helpful
It's not often I feel the need to write a review for a company, but this was so hassle free and professional I felt compelled to put something somewhere to assure people how superb Connells are. From referencing to moving in I was kept informed ...
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Comment on agent fees
Fair!
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“Very Satisfied...”

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Feb 07,2019
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By: 'RB'
Feb 07,2019
1 people found
this helpful
I have let properties through Connells Maidstone for many years. The level of service and helpful advice I have received has been excellent from all members of the letting team. They are professional in handling the various aspects of letting properties. I can throughly recommend ...
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Comment on agent fees
Good
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“Chanelle Herridge...”

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Feb 06,2019
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Chanelle
By: 'Rob'
Feb 06,2019
0 people found
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My wife Selam and I were very happy with Chanelle. She was professional but also she is sweet with a pleasent personality....
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Comment on agent fees
Acceptable
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“From the moment I moved in, stains and filth were ......”

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Dec 11,2017
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Debbie
By: 'Jay'
Dec 11,2017
1 people found
this helpful
From the moment I moved in, stains and filth were missed off the inventory and it took them 3 week (post moving in), to take an accurate description of the condition of the flat, baring in mind neighbours had warned me of underhand tactics The lettings ...
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Bad
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“Appalling. As a landlord paying a premium for a fully ......”

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Feb 15,2017
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Molly
By: 'JoeMaidstone'
Feb 15,2017
3 people found
this helpful
Appalling. As a landlord paying a premium for a fully managed service I ended up spending more time managing the untrained and unskilled Connells staff than I would have spent managing the property myself. They were simply unable to deliver the service which they offered ...
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Comment on agent fees
Fees were reasonable for the service offered, but too high for the level of service actually provided.
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“Handled my check out and deposit return fantastically well. There ......”

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Nov 25,2016
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Carrie
By: 'R'
Nov 25,2016
2 people found
this helpful
Handled my check out and deposit return fantastically well. There were additional reports to take into consideration and damage caused by the developers of the plot sold by the landlords....
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“Carrie has been very helpful and efficient. She kept me ......”

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Nov 24,2016
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Carrie
By: 'Kristine'
Nov 24,2016
2 people found
this helpful
Carrie has been very helpful and efficient. She kept me fully informed throughout and went above and beyond to assist...
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Comment on agent fees
The fees are ok!
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“Molly Osborne looked after our property in Maidstone as our ......”

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Oct 27,2016
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By: 'Stewart'
Oct 27,2016
1 people found
this helpful
Molly Osborne looked after our property in Maidstone as our letting agent and was very diligent, polite and pro-active.I would like to take this opportunity to thank her (belatedly) for all her hard work...
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Comment on agent fees
Good rates
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“I have had the pleasure of dealing with Molly on ......”

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Jul 25,2016
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Molly
By: 'Chris.Rout'
Jul 25,2016
0 people found
this helpful
I have had the pleasure of dealing with Molly on a couple of occasions with regards to my apartment l rent out through your letting department. I have always found Molly to be extremely helpful in dealing with my issue in a professional way and ...
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N/a
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“Professional, efficient, polite and competent . Molly was very helpful and ......”

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Jul 12,2016
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Molly
By: 'Brendan'
Jul 12,2016
2 people found
this helpful
Professional, efficient, polite and competent . Molly was very helpful and supportive and also very committed and reliable. She her job very well and gave very accurate advice....
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Comment on agent fees
Good
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“Connells have managed two of my properties for the past 7 ......”

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Jul 09,2016
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By: 'Cornhill'
Jul 09,2016
2 people found
this helpful
Connells have managed two of my properties for the past 7 years and I have always received first class service with all aspects of letting my properties....
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Comment on agent fees
Fees are comensurate with current rates and level of service provided
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“We are impressed with the level of service and attention ......”

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Jul 07,2016
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By: 'Chris'
Jul 07,2016
3 people found
this helpful
We are impressed with the level of service and attention we are given by the staff at Maidstone. Our tenants queries/issues are handled in a timely and professional manner which is important to us. Would thoroughly recommend this branch....
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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