“This experience could really not be any worse......”
1 Star Review
Sep 23,2023
By:
'Ambrosia'
Sep 23,2023
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BS34
Lettings (as a Landlord)
Postcode: BS34
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This experience could really not be any worse. And the owner / manager could not be more arrogant ! Extremely poor communication when looking for tenants for me, hence don’t want to use them for management. However they took management fee, without providing any management service ...
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“HORRENDOUS!!! Never rent property with these ......”
1 Star Review
Sep 15,2021
By:
'Rosie Dines'
Sep 15,2021
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: BS1
Lettings (as a Tenant)
Rent PCM: £750
Postcode: BS1
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HORRENDOUS!!! Never rent property with these people. Flat left in disrepair, including unable to open windows which left us unhealthy in a hot flat this summer and no workable oven. They advertised the flat with a car parking space but it turned out to be ...
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“AWFUL. Would rate 0 stars if i couldProblem......”
1 Star Review
Sep 13,2021
By:
'Sophie'
Sep 13,2021
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS6
Lettings (as a Tenant)
Postcode: BS6
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AWFUL. Would rate 0 stars if i could
Problems:
1. OVERCHARGED us every chance they could. Eg £323 for a plumber to come plunge the toilet for less than 30 mins! No extra tools needed!! Just a plunger!!!
2. Extremely slow sorting issues. Took over 2 months to have someone in ...
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“My son rented a property with these agents an......”
1 Star Review
Oct 18,2019
By:
'Michael'
Oct 18,2019
Services: Lettings (as a Tenant)
Rent PCM: £3720
Would you recommend?: No
Postcode: BS6
Lettings (as a Tenant)
Rent PCM: £3720
Postcode: BS6
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My son rented a property with these agents and the whole year was a complete nightmare. They give a veneer of efficiency, and are are quick to take students money. Once you are signed up they really could not care about you. They are very ...
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“We are very unhappy with these agents. The agency fee ......”
1 Star Review
May 30,2017
By:
'Niki'
May 30,2017
Services: Lettings (as a Tenant)
Rent PCM: £1080
Would you recommend?: No
Postcode: BS2
Lettings (as a Tenant)
Rent PCM: £1080
Postcode: BS2
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We are very unhappy with these agents. The agency fee is too expensive and it does not include any services, so you just pay £500 for nothing. They even got the postcode of the property wrong on the contract and we had to ask them to ...
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Comment on agent fees
too expensive - we paid:
Agency Fee: £518.40
Referencing Charge: £180.00
Total Amount: £698.00
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“I can't rate Gemma and Kayleigh highly enough. Communication is ......”
5 Star Review
May 30,2017
By:
'claire'
May 30,2017
Services: Lettings (as a Landlord)
Rent PCM: £950
Would you recommend?: Yes
Postcode: BS6
Lettings (as a Landlord)
Rent PCM: £950
Postcode: BS6
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I can't rate Gemma and Kayleigh highly enough. Communication is very important to me being 5 hours away and I never need to chase them for an update. They have now found me a suitable tenant on two occasions at the asking rent within 3 weeks of ...
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Comment on agent fees
very fair
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“Cliftons were friendly, helpful and efficient at all stages of ......”
5 Star Review
Apr 20,2017
By:
'Steven'
Apr 20,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BS8
Lettings (as a Tenant)
Postcode: BS8
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Cliftons were friendly, helpful and efficient at all stages of the letting process. I dealt mostly with Kayleigh, who was always prompt in answering emails and questions, and did her best to make the process as easy and stress-free as possible. All necessary and relevant ...
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Comment on agent fees
I think the fees were fine, and I feel that I got good value for money.
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“We are really happy to have found an agency like ......”
5 Star Review
Oct 13,2016
By:
'Andrea'
Oct 13,2016
Services: Lettings (as a Tenant)
Rent PCM: £740
Would you recommend?: Yes
Postcode: BS6
Lettings (as a Tenant)
Rent PCM: £740
Postcode: BS6
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people found
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We are really happy to have found an agency like this. We found the flat on the website and we were able to fix the moving day when it was good for everybody (after a couple of weeks from the viewing). Now we are still ...
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Comment on agent fees
The agency fee is a bit high but it belance the good service that they offer.
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“The worst letting agent I've ever had to deal with. ......”
1 Star Review
Jan 23,2013
By:
'Jayne'
Jan 23,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BS6
Lettings (as a Tenant)
Postcode: BS6
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The worst letting agent I've ever had to deal with. On moving into the property, they turned up with the wrong keys and then claimed they didn't have a proper set for the house. Even though earlier the same person turned up with keys to ...
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What agent could do to change your mind?
Been polite and in any way competent
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“We contacted Cliftons Estate Agents by phone to enquire about ......”
1 Star Review
Jun 09,2012
By:
'Stefan'
Jun 09,2012
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Lettings (Prospective customer)
Postcode:
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We contacted Cliftons Estate Agents by phone to enquire about a property, and was told they would get back to us to check whether the Landlord of a certain property would be happy with our suggested move in date. Interestingly, they were about to put ...
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