88% sales valuation accuracy
83% sales fee satisfaction
No company information
Latest Reviews
28th Aug 2024
reviewed by 'Tiago'
26th Mar 2021
reviewed by 'Aga and Greg'
1st Mar 2021
reviewed by 'Suzie'
27th Jul 2020
reviewed by 'Laura'
19th Mar 2020
reviewed by 'Samantha'
Opening Hours
Address
CJ Hole
268 North Street
Southville,Bristol
City of Bristol
BS3 1JA
0117 9634373
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 83% | £222,000 | £503,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 4 | 11 | 21 | 3 | 10 | 3 | 4 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Sep 14,2011
Sep 14,2011
2
people found
this helpful
this helpful
Michael Johnson and the team were fantastic throughout our house sale, the sales team worked tireless to organise and carry out viewings at our property and always conducted themselves in a very professional manor. The after sales team acted swiftly when ever issues arose and ...
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Sep 05,2011
Sep 05,2011
4
people found
this helpful
this helpful
The C.J.Hole team were very professional with the help they gave in my property search.Any problems that occurred were quickly dealt with so the whole process was very smooth.Highly recommended....
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Aug 24,2011
Aug 24,2011
3
people found
this helpful
this helpful
We bought and sold through the Southville branch of CJ hole and they have been fantastic. It was not a straightforward transaction due to multiple issues outside of their control. Throughout they were supportive, accessible and friendly. Mike, Ray and the team were fantastic and ...
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Aug 25, 2011
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(1)
Becca Thank you very much for your feedback it is very much appreciated. Good luck in your new home. Mike. ...
Aug 14,2011
Aug 14,2011
5
people found
this helpful
this helpful
Cj Hole found me excellent tenants within two days. Very happy with the tenants and the rent. I will certainly be using them again in the future. Very professional team....
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Aug 04,2011
Aug 04,2011
3
people found
this helpful
this helpful
If i had one word to describe the team at southville, it would be "Class", every step of the way i had support when ever needed and staff members are always happy to go out there way without hessitation to give your there full attenetion.
...
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Jul 21,2011
Jul 21,2011
3
people found
this helpful
this helpful
After a few initial glitches and once one person took responsibility for the property, things ran smoothly and everything worked well. Thank you....
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Jul 18,2011
Jul 18,2011
3
people found
this helpful
this helpful
Very professional service - they found a tenant for my property in next to no time and generally things went smoothly and quickly. A few minor hiccups which were rectified immediately when they were pointed out....
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Jul 06,2011
Jul 06,2011
2
people found
this helpful
this helpful
Talked to a number of staff and arranged a viewing. Agreed to move forward - staff asked for Holding Deposit which was paid. Told their staff in writing that the tenancy application would be with them in a few days time and advised that we ...
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Jul 07, 2011
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(1)
I am very disappointed to read your comments, we continue to be market leaders in the lettings industry and have excellent records with both landlords and tenants. As I understand the team did inform you that viewings had taken place at the property as we had not received a signed application form. Unfortunately we cannot secure properties on verbal agreements alone and we do require the application to either be completed in the office or taken away and returned within 24/48 hours. As discussed ...
Feb 17,2011
Feb 17,2011
3
people found
this helpful
this helpful
While viewing property to rent I found the staff very helpful, though not particularly knowledgeable.
Once I had decided on the property I liked it was a different story. I certainly did not feel like a "customer"- one agent was not prepared to set ...
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Mar 03, 2011
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You have raised a very serious point Simon34 regarding the need for thorough regulation of this industry as well as the need for agents to take responsibility for their actions and deliver on their promises/sales pitch. Sadly my (and my tenant's) experience of this agent was that they do not. There shouldn't really be any need to involve the property ombudsman or ARLA if agents deal with problems professionally when they arise - and believe me this is not a route I would have chosen if I felt ...
Jun 25,2010
Jun 25,2010
3
people found
this helpful
this helpful
What a sorry excuse for an estate agent. Their customer service has been the worst I have ever encountered through all the estate agents I have dealt with in my time.
They never return calls and I have been waiting for 3 weeks to have a ...
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Feb 10, 2011
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I experienced very similar problems with this branch. I know it is a hassle but if you haven't already done so you should report them to the property ombudsman and ARLA. You do have to go through their own complaints procedure first then if you aren't happy, report them to the parent organisation Xperience (the franchise arm of Legal and General) but if people don't do this they will never face up to their reponsibilities and change their ways!. ...
Mar 25,2010
Mar 25,2010
3
people found
this helpful
this helpful
Becky Holland is brilliant and the reason that I stay with C J Hole....
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Mar 19,2010
Mar 19,2010
3
people found
this helpful
this helpful
Dear Alex, Mike and Gary and the rest of the team at Cj Hole Southville.
Many thanks for your help over the last 2-3 years with dealing with our house- it feels like its been a long time coming but we made it ! We are ...
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Oct 14,2009
Oct 14,2009
2
people found
this helpful
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This concerns my experiences as a tennant letting through the Southville branch on North Street.
Very poor service - many complaints:
1 - Excessive referral fees - we paid because we were in a hurry and were led to believe that we would be able to ...
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Jun 10, 2011
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(1)
I have had exactly the same issues with this estate agents.
We signed papers on a house, due to poor communication between members of staff and their reference company the house fell through with 2 weeks before the moving in date and 2 weeks before we're all made homeless.
They've backed us into a corner by telling us that they will only waiver 1 of our agency fees however if we try and find a house through them immediately non of us would lose our agency fees. How do we not know they're l ...
Nov 24,2011
Nov 24,2011
3
people found
this helpful
this helpful
CJ Hole were excellent! We brought a property through them. When we were initially thinking of buying, they were really helpful, took our requirements seriously and selected a range of houses for us to see, which was quite helpful as some houses were very different ...
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Mar 19,2012
Mar 19,2012
5
people found
this helpful
this helpful
This is the second time i have used CJ Hole for selling my home and i was so impressed that i wanted to write them this review.They have also dealt with the rental of an investment property i own and each time i use ...
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Mar 30,2012
Mar 30,2012
5
people found
this helpful
this helpful
We have just used C.J Hole (Southville branch) to let out our property after a failed attempt (not by C.J Hole!) to sell it some months earlier. From the start they were very clear in their services, prices, marketing strategies etc, and we ...
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May 20,2012
May 20,2012
6
people found
this helpful
this helpful
My partner and I have just started looking to buy our first property and have been taken out by C J Hole in Southville. We registered online with alot of Estate Agents in the area but only got a response from a couple. Michael Prowse ...
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Mar 07,2012
Mar 07,2012
6
people found
this helpful
this helpful
Ive bought two investment properties through C J Hole Southville over the last couple of years and have been very pleased with the service I recieved.
The Sales staff have a deep understanding of the area and the property market as a whole and the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
