Croydon, CR2
4.8/5, 1217 reviews
98% recommended
97% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
90% lettings fee satisfaction
Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff ... show more Choices are an award winning agent, established for over 30 years. We have 10 offices across the South East and South London, all of which are linked with specialised web based systems which gives us the ability to let or sell your property from any branch. Our highly trained and motivated staff offer award winning customer service and can assist you with all your property needs. Make the right choice of agent, choose Choices.

Landlords, looking to safeguard your investment? Enquire about our range of services for landlords, designed to protect your property and maximise your returns. We offer full property management with a year's rent paid in advance - enquire for full details!

Sellers, choosing the right agent is the key to success. Making the wrong choice could cost you valuable time and money. Ensure you choose a less stressful and more effective way of selling your home. We offer longer opening hours, flexible contracts, competitive fees and a pro-active homesales service. Contact us now to arrange your free valuation and market appraisal.

Our image is innovative, professional and refreshingly different. We recognise the importance of effective Internet advertising and advertise on the major national property portals. As a member of the government backed National Approved Letting Scheme, Choices is fully bonded for Lettings and Management. We are also members of the Property Ombudsman Scheme for both Sales and Lettings.
Choices Estate & Letting Agents

Latest Reviews

View all Reviews 1217
14th Jan 2023
reviewed by 'Mohibur'
“Dear,Sir/Madam,I am MOHIBUR RAHMAN. I would like to make a complaint against of the estate agents below ......”
11th Mar 2022
reviewed by 'A'
“We just completed today - very satisfied with the support all the team at choices in Croydon and Redhill gave ......”
20th Dec 2021
reviewed by 'Maria'
“We just done an exchange on the today and I must say Dan been real helpfully, always Ready to help ......”
11th Dec 2019
reviewed by 'Luinete'
“Terrible customer service, * state agent they kept my holding dispute that the landlord was the one who didn't want to ......”
22nd Nov 2019
reviewed by 'Earl'
“Will has been amazing throughout the whole process of finding me a property and has been brilliant in his follow ......”
12th Nov 2019
reviewed by 'Vince'
“I sold my property through Choices and was happy with the service throughout a lengthy and frustrating process (selling and ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Choices
41 - 43 Brighton Road
Croydon
Greater London
CR2 6EB
02086801699

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £25,000 £2,005,000
Lettings 92% 90% £460 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
147 6 473 14 180 0 338 0 56 3
Areas covered
  • CR2
  • CR0
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TDS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
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Images & Videos
Choices Image 1
Central London, EC2M
Choices ARO Hub, RH6
Coulsdon, CR5
Crawley, RH10
Croydon, CR2
Customer Services, RH1
Horley, RH6
Redhill, RH1

“I. Am very grateful to Leslie Jefferson for the way ......”

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Sep 19,2014
Minithumbup
By: 'Leslie'
Sep 19,2014
0 people found
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I. Am very grateful to Leslie Jefferson for the way she handled the sale of my property. To my surprise she got me 2 buyers for the full asking price and pushed forward one of the buyers that was in a better position to buy. - ...
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“Lesley has been very helpful in dealing with our purchase. ......”

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Sep 19,2014
Minithumbup
By: 'Rob'
Sep 19,2014
0 people found
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Lesley has been very helpful in dealing with our purchase. She has been quick to respond to our enquiries and passing on any queries to the vendor....
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“I have been extremely impressed with the level of service ......”

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Sep 19,2014
Minithumbup
By: 'paul'
Sep 19,2014
0 people found
this helpful
I have been extremely impressed with the level of service have received from Choices especially Katie who has talked me through the whole letting process without too much jargon making it easier to understand. Katie has been on hand to offer very helpful advise and ...
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Comment on agent fees
happy with fees
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“Nice estate agent. Felt he cared about us and helped ......”

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Sep 18,2014
Minithumbup
By: 'Cliffy'
Sep 18,2014
0 people found
this helpful
Nice estate agent. Felt he cared about us and helped us look for what he wanted, rather then trying to get a sale. He was very customer orientated and I would happily recommend him to anyone....
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“I was very happy with this staff member. She was ......”

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Sep 18,2014
Minithumbup
By: 'Wayne'
Sep 18,2014
0 people found
this helpful
I was very happy with this staff member. She was friendly and helpful. I am overall quite happy with the Company....
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“I have been very pleased with the help from Sasha ......”

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Sep 18,2014
Minithumbup
By: 'Rubina'
Sep 18,2014
0 people found
this helpful
I have been very pleased with the help from Sasha to achieve the house I desired. We have been communicating regularly and not once Sasha showed any negativity although she Has been upfront about the deal which was good. Thank you once again for helping ...
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“Katie Rest has been fantastic in dealing with me in ......”

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Sep 18,2014
Minithumbup
By: 'Ray'
Sep 18,2014
0 people found
this helpful
Katie Rest has been fantastic in dealing with me in regards to me renting my new flat. She has been polite and informative, and very patient with my questions. She even made the effort to revisit the property when i asked for another viewing on ...
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“This guy was very helpful. he helped me find a ......”

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Sep 18,2014
Minithumbup
By: 'Mike'
Sep 18,2014
0 people found
this helpful
This guy was very helpful. he helped me find a property, even though it fell through, we started to look for a second property and we managed to secure somewhere. I really appreciate his help....
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“I dealt with Sasha Carruthers and found her very helpful ......”

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Sep 17,2014
Minithumbup
By: 'Geoff'
Sep 17,2014
0 people found
this helpful
I dealt with Sasha Carruthers and found her very helpful and positive all the way through. I have spoken to a number of agents recently and some were quite helpful and some were totally disinterested. Sasha has an easy approachable telephone style that gives you ...
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“I was looking for a property in cr7, I called ......”

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Sep 17,2014
Minithumbup
By: 'Dgibbs'
Sep 17,2014
0 people found
this helpful
I was looking for a property in cr7, I called up choices and spoke to a mr william. He was very friendly and very helpful. I would recommend this guy to anyone....
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“I had a very good experience with choices. I had ......”

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Sep 17,2014
Minithumbup
By: 'Lena'
Sep 17,2014
0 people found
this helpful
I had a very good experience with choices. I had been looking for a place to rent in croydon and found this lady helpful and informative. If needed I would use this estate agent again....
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“Very cooperative and responses are good. The process is managed ......”

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Sep 12,2014
Minithumbup
Staff profile picture
Helen
By: 'Anbu'
Sep 12,2014
0 people found
this helpful
Very cooperative and responses are good. The process is managed well and very happy with the help. Thanks again and looking forward to continued support....
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Comment on agent fees
Agent did their best
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“Rebecca has been of great help in selling my property, ......”

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Sep 11,2014
Minithumbup
By: 'Koossoom'
Sep 11,2014
0 people found
this helpful
Rebecca has been of great help in selling my property, she always kept me well informed and up to date with the proceedings .she was always chasing solicitors on both sides to speed up completion process as I was heavily pregnant and needed to move ...
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“Our estate agent is a kind and helpful person. He ......”

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Sep 11,2014
Minithumbup
By: 'NM'
Sep 11,2014
0 people found
this helpful
Our estate agent is a kind and helpful person. He is always on time to our meetings and is always there when needed. He will always answer his phone and takes his work seriously as he knows that you need the service he provides....
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“Bijal was instrumental in assisting us to sort out our ......”

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Sep 11,2014
Minithumbup
By: 'Perpetua'
Sep 11,2014
0 people found
this helpful
Bijal was instrumental in assisting us to sort out our referencing. Giving us all the information so that the paperwork side before the move ran smoothly. She also phoned me a couple of times to ensure that all well with me in terms of the ...
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“Josie at Choices was a pleasure to deal with. She ......”

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Sep 08,2014
Minithumbup
By: 'Rashid'
Sep 08,2014
0 people found
this helpful
Josie at Choices was a pleasure to deal with. She put my property on the market and made me feel comfortable during this process. She was excellent when showing customers my property and ended up selling it for a price I was very happy to ...
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Comment on agent fees
Yes good
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“We are very happy with the agent as our tenant ......”

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Sep 07,2014
Minithumbup
By: 'Arnold'
Sep 07,2014
0 people found
this helpful
We are very happy with the agent as our tenant gave notice and within a very short time they not only found another tenant but also got us more rent....
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“William Donker is a fantastic member of staff in choices ......”

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Sep 04,2014
Minithumbup
By: 'SE'
Sep 04,2014
0 people found
this helpful
William Donker is a fantastic member of staff in choices that can be trusted. He does his work deligently and cares for the property and the tenant upholding the rules of the company. He is very respetful, kind and trustworthy. Anytime there is a problem ...
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“Very nice lady, easy to talk to, keeps me updated ......”

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Sep 04,2014
Minithumbup
Staff profile picture
Helen
By: 'Jadedh'
Sep 04,2014
0 people found
this helpful
Very nice lady, easy to talk to, keeps me updated on moving to my property. As it's my first time leaving home it has been a lot less stressful with the help of Helen...
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“Helen was remarkable and ensured that we got the opportunity ......”

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Sep 03,2014
Minithumbup
Staff profile picture
Helen
By: 'GA'
Sep 03,2014
0 people found
this helpful
Helen was remarkable and ensured that we got the opportunity of selecting the home at Croydon. We were earlier disappointed from other agents, however, Helen ensured that we were given first hand information, that did not clouded our judgement. Everything was quick and Helen Gasson ...
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“Will Donker was great! He was helpful, understanding and always ......”

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Sep 02,2014
Minithumbup
By: 'SZ'
Sep 02,2014
0 people found
this helpful
Will Donker was great! He was helpful, understanding and always returned my calls. He works hard to achieve results and always puts himself out to help. Thank you...
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“I recently purchased a large portfolio of properties, Choices were ......”

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Sep 01,2014
Minithumbup
By: 'Harry'
Sep 01,2014
0 people found
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I recently purchased a large portfolio of properties, Choices were the managing agent. Will Donkor has become my contact in the Croydon branch. Will made the handover of the properties very simple and smooth even though is covered several properties and many tenants. I have ...
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Comment on agent fees
The fees are well worth paying for that level of service
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“Will Donker is a credit to Choices and has been ......”

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Sep 01,2014
Minithumbup
By: 'Ian'
Sep 01,2014
0 people found
this helpful
Will Donker is a credit to Choices and has been a great help to me during some massive failures from the customer service dept. He works hard to achieve results and always puts himself out to help. Any company would be proud to have him ...
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“in my opinion,it was all good just missed some ......”

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Aug 31,2014
Minithumbup
By: 'Bruno'
Aug 31,2014
0 people found
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in my opinion,it was all good just missed some details such as which company provides gas light or water,but is not big problem.the agent was very kind and she did a good job. I'm very grateful to Bijal Patel...
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“Initially Helen was businesslike and prompt in securing the flat ......”

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Aug 31,2014
Minithumbdown
By: 'Mrs'
Aug 31,2014
0 people found
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Initially Helen was businesslike and prompt in securing the flat for my son and his flatmate to rent. However, in subsequent telephone conversations we were 'told' when the move in date would be, without any consultation, after we had emailed her clearly stating that my ...
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What agent could do to change your mind?
Behave professionally, understand that both the tenant and landlord are clients and treat them accordingly, don't say you can't do things without trying and then if you have tried your best, provide details.
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“Thank you for your service you have been very professional ......”

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Aug 31,2014
Minithumbup
By: 'Paulo'
Aug 31,2014
0 people found
this helpful
Thank you for your service you have been very professional and energetic. Zoe came to met me at the property for coffee and explained the renting process so it was crystal clear. An asset to Choices, thank you very very much you have been amazing....
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“Zoe Banks was very very helpful and considerate..even giving ......”

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Aug 31,2014
Minithumbup
By: 'yes'
Aug 31,2014
0 people found
this helpful
Zoe Banks was very very helpful and considerate..even giving us her mobile number and txting us...after all our problems with Caterham branch she was a breath of fresh air...certainly should be a manager..so so wished we had used this branch..completly ...
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“HelloAgent Jane Roberts show us the apartment. She provided information ......”

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Aug 28,2014
Minithumbup
By: 'Magda'
Aug 28,2014
1 people found
this helpful
Hello Agent Jane Roberts show us the apartment. She provided information and gave us everything what we needed. Thank you....
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“Will has always been a reliable helpful estate agent. I ......”

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Aug 28,2014
Minithumbup
By: 'Allanah'
Aug 28,2014
0 people found
this helpful
Will has always been a reliable helpful estate agent. I was looking for a property previously for over 2 years with no luck from any agents. He helped me straight away with a property and was always very efficient and quick to contact me if there ...
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“Will Donker provides an outstanding service. I find him very ......”

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Aug 28,2014
Minithumbup
By: 'Shazon'
Aug 28,2014
0 people found
this helpful
Will Donker provides an outstanding service. I find him very charasimatic being enthusiastic, outgoing, polite and willing to go the extra mile to insure friends and I would find homes. He was efficient and honest in regards to suitability of a home,because of him ...
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Staff picture Nicola
(197)
No image available Grant
(7)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:06 AM 12/05/2016 by Andrew Higham

Awards won by Choices, Croydon CR2 6EB



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Choices

Branch - Croydon, CR2

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