92% sales valuation accuracy
96% sales fee satisfaction
95% lettings valuation accuracy
96% lettings fee satisfaction
Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s ...
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Founded in 1825, Cheffins is one of the oldest and best known firms of Estate Agents in the mid-Anglia region. We are a progressive and thriving partnership with our headquarters in Cambridge and a network of offices in Saffron Walden, Newmarket, Ely, Haverhill and The London Office in St James’s Place. Cheffins also provides a unique and innovative approach to marketing coupled with our friendly and professional team achieving exceptional results for our clients.
Latest Reviews
22nd Nov 2024
reviewed by 'Deborah'
27th Oct 2024
reviewed by 'Alison'
8th Oct 2024
reviewed by 'Natalie'
6th Oct 2024
reviewed by 'Jiayin'
Opening Hours
Address
Cheffins
Clifton House, 1-2 Clifton Road
Cambridge
Cambridgeshire
CB1 7EA
01223 214 214
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 96% | £150,000 | £2,000,000 |
| Lettings | 95% | 96% | £750 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 18 | 1 | 97 | 6 | 57 | 1 | 16 | 2 | 5 | 4 |
Areas covered
- CB1
- cb2
- cb3
- cb4
- cb21
- cb22
- cb23
- cb24
- sg8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
Images & Videos
Aug 01,2019
Aug 01,2019
3
people found
this helpful
this helpful
The initial viewings and offer were handled by Lauren Blake. She was great: very knowledgeable, supportive, helpful and professional, a great asset to any estate agents firm.
About 8 weeks after the offer was accepted Elizabeth Wells from Cheffins Sales started chasing us. It quickly proved ...
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Aug 07, 2019
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Thank you for bringing your concerns to our attention. We're sorry that you are so dissatisfied with the service. Please do email me directly if you wish to discuss this further - [email protected] ...
Jul 18,2019
Jul 18,2019
0
people found
this helpful
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Harry chennell went over and above to help me complete a purchase in the time frame I offered. He listened and genuinely wanted to help me. He didn't want to just get a sale through at the wrong price and I find this unusual but ...
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Jul 18, 2019
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Thank you for your review. We will pass your comments on to Harry and we're glad you were happy with the customer service from our office in Cambridge. ...
Jul 16,2019
Jul 16,2019
0
people found
this helpful
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Recently purchased my first property through Cheffins and everyone in the sales team were helpful, friendly and efficient. It was a stressful process but they helped everything to run smoothly and were always very understanding and any time you call there is always a friendly ...
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Jul 18, 2019
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Thank you for your 5* review. We're delighted that you were happy with the service from our estate agency department in Cambridge. ...
Jul 16,2019
Jul 16,2019
0
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Sold above asking price after being on sale for only three weeks. Good advice given, good level of interest generated and good service at all levels....
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Jul 18, 2019
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Thanks you for leaving a 5* review. We're delighted that your house sale was successful. ...
Jul 08,2019
Jul 08,2019
0
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this helpful
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Nathan and team at cheffins have been extremely wonderful and professional in helping us get us a beautiful home at Cambridge . Relocation was never this easy.
Grateful to u guys ??and keep up the good work ....
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Jul 09, 2019
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Thank you for your 5* review. We will pass this on to Nathan and the team at Cambridge. ...
Jul 03,2019
Jul 03,2019
0
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Excellent professional service. Very friendly and prompt thought the whole process. A good quality Tenant was found very quickly and properly was occupied in the minimal time after the property coming on the market....
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Jul 08, 2019
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Thank you for your review. We're glad we could help you find a tenant. ...
Jun 17,2019
Jun 17,2019
0
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Hayley was amazing in helping us get our new home in Glebe road. From the first viewing to our move in she was always available for advice, nothing was ever too much trouble for her. She was so understanding when we had to move our ...
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Comment on agent fees
Reasonable fees and everything went smoothly with arranging and changing our initially agreed date of the standing order
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Jun 24, 2019
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Thank you for your review and we're delighted that you were happy with the service. ...
Jun 12,2019
Jun 12,2019
0
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this helpful
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This was our second time using Cheffins as our letting agents and again they delivered an easy, stress free experience. Hayley and Angie in particular went out of their way to help us. Very pleased, could not recommend more!...
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Comment on agent fees
Pretty good overall
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Jun 24, 2019
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Thank you for leaving a review. We're delighted that you were happy with the service. ...
Jun 08,2019
Jun 08,2019
0
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this helpful
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My transition to Cheffins from another property managing company was complex because of months of mismanagement by the outgoing company. From my first contact Angie was knowledgable, pro-active and persistent in seeing through the transition, even anticipating things that may not have been crucial at ...
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Comment on agent fees
Commensurate with those of many other companies and somewhat better than some. But I very much hope they will not increase!
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Jun 10, 2019
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Thank you for your feedback and we're delighted that you were happy with the service. ...
Jun 08,2019
Jun 08,2019
0
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I was very lucky to have Angie as manager of my letting. She was always available, very proactive in solving issues and most importantly someone who cares about her customers, who understand situations and makes everything possible to fix issues regardless of their magnitude. Angie ...
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Jun 10, 2019
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Thank you for leaving a review. We will pass your comments on to Angie. We're so pleased to have been able to help you. ...
Jun 07,2019
Jun 07,2019
0
people found
this helpful
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A 5-star experience with the Cheffins team overall, which has led to my partner and I finding our first home together. Angie, whom I initially spoke to over the phone, immediately put me at ease with her warm, friendly manner. Nathan, who has primarily dealt ...
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Comment on agent fees
Fees were clear and reasonable.
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Jun 10, 2019
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Thank you for taking the time to leave a review. We will pass your comments on to Angie and Nathan. We're so glad to have been able to help you rent a house. ...
Jun 07,2019
Jun 07,2019
0
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this helpful
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Helen Is consistently professional,diligent and responsive.I have always felt that my properties are in safe hands.She is a true credit to her profession....
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Comment on agent fees
Very fair
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Jun 10, 2019
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Thank you for your positive review. We will pass the comments on to Helen. ...
Jun 07,2019
Jun 07,2019
0
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Hayley is exemplary. She goes out of her way to be gracious and help you in any way possible. We recommend Cheffins wholeheartedly because of her wonderful customer service....
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Jun 10, 2019
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Thank you for taking the time to leave us a review. We will pass your comments on to Hayley. We're so pleased that you were happy with the service. ...
Jun 06,2019
Jun 06,2019
0
people found
this helpful
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Nathan was friendly, professional and responsive. We viewed a rental property that we were interested in and Nathan assisted in arranging viewings and assisting us through the application process. He ensured that all our questions were answered and liaised with the landlord to ensure that ...
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Comment on agent fees
Fees are high (seems standard in Cambridge) but at least the service is good, which is not always the case.
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Jun 10, 2019
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Thank you for your positive review. We will pass your comments on to Nathan. ...
Mar 05,2019
Mar 05,2019
0
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Nathan has been accessible, quick to answer, efficient and easily approachable. He was helpful and he assured our needs were met....
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Feb 28,2019
Feb 28,2019
0
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Cheffins were very professional. I was surprised at how quick and efficient they were at responding to phone calls and emails. Nathan Timms was absolutely fantastic! Nothing was too much trouble, he went above and beyond, lastly, he helped us move into our dream home. ...
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Comment on agent fees
Good
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Feb 05,2019
Feb 05,2019
0
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I had a good experience dealing with Cheffins and Nathan Timms. I needed to move in quickly and they helped facilitate this, which meant I had the keys in hand exactly five days later....
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Feb 02,2019
Feb 02,2019
0
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We've received a great level of service from Nathan and Helen during our first month with Cheffins. Nathan assisted with our viewings and application procedure and was always very cheerful and prompt in helping us out. Helen is our property manager and has been great ...
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Comment on agent fees
The fees at the start of the tenancy were reasonably expensive. However, this is sadly true for all estate agents in Cambridge.
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Jan 25,2019
Jan 25,2019
0
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Nathan was very helpful, honest and genuine. as it was my first time renting i was a little anxious however Nathan made it seem all so simple. he also promptly replied to my enquires. Strongly recommended...
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Comment on agent fees
OK
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Dec 04,2018
Dec 04,2018
0
people found
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Every time we have an issue, Helen is on it quickly and effortlessly. She always promptly responds to our emails and fixes any issues immediately....
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Comment on agent fees
Fee’s are fee’s. I don’t like them, but they are necessary.
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Nov 06,2018
Nov 06,2018
0
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I have been extremely impressed with the professional, friendly, outstanding service I have received from Helen and her team at Cheffins in Cambridge for the management of my rental property.
I cannot recommend her highly enough....
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Comment on agent fees
Very competitive and happy with fees.
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Nov 04,2018
Nov 04,2018
0
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This is my first time renting and Nathan Timms really helped us and made our experience go smoothly! We struggled to fill in the online information initially, but Nathan helped us to get it sorted out and always kept in contact and was so quick ...
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Nov 02,2018
Nov 02,2018
0
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From initial appraisal to final exchange of contracts, always professional responsive and clear. We appreciated the premium listings, excellent particulars and guidance on pricing....
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Comment on agent fees
Fees very competitive
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Oct 24,2018
Oct 24,2018
0
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Extremely supportive and helpful agent who looked after us extremely well through what was a long and at times challenging sales process. We are extremely grateful for the agents efficient communication with us and the pro-active following up of our buyers agent and solicitors....
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Oct 05,2018
Oct 05,2018
0
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Lauren and Sophie did a great job. Our case was time sensitive and they did everything possible to help. Always available, always smiling and positive, they followed up from start to finish. These girls rock!!!!...
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Comment on agent fees
Worth the price for the service we received
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Sep 27,2018
Sep 27,2018
0
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We were so impressed by this team! They were professional, polite, and all over any issues, which was very reassuring considering that we were on a very short deadline. Having dealt with some terrible agencies in Cambridge previously, we would definitely recommend Cheffins!...
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Sep 27,2018
Sep 27,2018
0
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The team at Cheffins, particularly Elizabeth and Harry were incredibly helpful (and calming!) in what is always a stressful process. They were always happy to organise visits and give practical help throughout the buying process, I would definitely recommend....
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Sep 27,2018
Sep 27,2018
0
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I would highly recommend Cheffins to anyone thinking of selling and/or buying because our experience with them has been nothing short of excellent. Our main contact was Lucy Tuck and she was both professional and personal. The whole house-move experience can be potentially very ...
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Comment on agent fees
Worth every penny!
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Sep 09,2018
Sep 09,2018
0
people found
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We sold our property and bought our new house through Cheffins.
Cheffins staff worked hard to get our property listed very promptly, and were professional and helpful throughout.
Any sales process naturally involves some poker-games but we found Richard honest, fair and good humoured throughout, ...
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Comment on agent fees
Reasonably
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Aug 03,2018
Aug 03,2018
0
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Both Sophie and Martin were tremendous with what can only be described as a complicated sale. Martin offered a firm steer on pricing and Sophie diligently followed up on actions which led to a successful sale. Without Sophie and Martin, I very much doubt that ...
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Comment on agent fees
Agents fees were within what I would expect from a high street estate agent.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:56 AM 04/03/2020 by allAgents
Awards won by Cheffins, Cambridge CB1 7EA
-
2024
Best Estate Agent in CB1
-
2023
Best Estate Agent in Cambridge
-
2023
Best Estate Agent in CB1
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2022
Best Estate Agent in CB1
-
2024
Best Estate Agent in Cambridge
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2024
Best Letting Agent in CB1
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2023
Best Letting Agent in CB1
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2022
Best Letting Agent in CB1
-
2022
Best Estate Agent in Cambridge
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2024
Best Letting Agent in Cambridge
-
2023
Best Letting Agent in Cambridge
