100% sales valuation accuracy
100% sales fee satisfaction
60% lettings valuation accuracy
54% lettings fee satisfaction
No company information
Latest Reviews
20th Dec 2023
reviewed by 'Salah'
2nd Nov 2023
reviewed by 'Max'
3rd Oct 2023
reviewed by 'L Ali'
8th Sep 2023
reviewed by 'Daniel Detlaf'
21st Apr 2023
reviewed by 'Martin'
Opening Hours
Address
Centrick Property
102 Colmore Row
Birmingham
West Midlands
B3 3AG
0121 347 6116
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £95,000 | £385,000 |
| Lettings | 60% | 54% | £450 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 12 | 37 | 39 | 3 | 0 | 7 | 0 | 0 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Apr 26,2018
Apr 26,2018
0
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Tom was very helpful, always happy to answer my questions and provide any clarifications and he remained professional and warm throughout the viewing....
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Comment on agent fees
Good
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Apr 25,2018
Apr 25,2018
0
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Provided a full and detailed property viewing. Professional and helpful throughout! Answered all my queries without hesitation. An asset to the agency...
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Good
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Apr 24,2018
Apr 24,2018
0
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Tom was extremely helpful and always on hand to answer questions. Overall a very easy process and Tom was friendly and not pushy....
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Apr 23,2018
Apr 23,2018
0
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Me and my partner found Tom to be extremely helpful. He went above and beyond to make sure we had all the right information and were making the right decisions. We would both like to thank him greatly....
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Comment on agent fees
Tom was helpful enough to explain them fully to us so we were aware of the costs.
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Apr 23,2018
Apr 23,2018
0
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Tom was a pleasure to not only talk to but get information from. He was extremely helpful and remained throughly professional and warm throughout our viewings. He made the entire process effortless....
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Comment on agent fees
Professional Understanding Knowledgeable Helpful
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Apr 20,2018
Apr 20,2018
0
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I found Shane to be very curtious and polite and helpful with everything I asked nothing was to much trouble he has dealt with and sorted out every problem I have brought to shames attention I would recommend anyone to ask for Shane as I ...
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Apr 15,2018
Apr 15,2018
0
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Michael was quite helpful, friendly and informative, he helped me and partner find a lovely, suitable size apartment which matched the main requirements my partner and i was looking for....
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Comment on agent fees
The fees are reasonable
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Apr 02,2018
Apr 02,2018
0
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Tom has been a very helpful and professional agent. This is the first time that I have looked to buy an apartment in Birmingham and Tom has been excellent at communicating the process with clear instructions and good knowledge of letting....
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Mar 29,2018
Mar 29,2018
0
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Good presentation of the property and the terms. Fast and very efficient at explaining required documents and steps. Well mannered and helpful. Very good interaction....
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Mar 27,2018
Mar 27,2018
0
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Thank you Tom for all your support in helping me complete the tenancy agreement. Great follow up services and very punctual on completing the necessary paperwork. Completely hassle free process for me and my wife. Answered all my questions and was very professional throughout the ...
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Mar 27,2018
Mar 27,2018
0
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Centrick don't hire experienced staff, they bring in guys and girls with little or no experience who are clearly bluffing their way through their job. This isn't the employees fault - the company structure is flawed - leading to awful service given to its customers. ...
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Comment on agent fees
Bad
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Mar 28, 2018
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(1)
Hello 'SirAlex' and thank you for taking the time to leave your review. I'm very sorry to hear your dissatisfaction with our service and was hoping you could contact myself directly on [email protected] with further details so that we can investigate further and address any internal training issues you experienced problems with?
Kind Regards ...
Mar 08,2018
Mar 08,2018
1
people found
this helpful
this helpful
Nothing but incompetence received from Centrik. From lies by the negotiator in regards to furnishing of the property, to not having any hot water for 6 weeks due to staff error. This company are totally out of their depth now and its clear staff training and ...
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Comment on agent fees
paying for nothing
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Mar 07,2018
Mar 07,2018
0
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This is the first time I have rented a property. Tom was able to answer all my questions at the time of the viewing and also answer any questions I had after it. Tom was most professional and reasuring. Tom answered all my questions honestly ...
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Comment on agent fees
Fee as standard
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Mar 02,2018
Mar 02,2018
0
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Great service, Tom has been very helpful and professional. Quick and easy process. Highly recommended. No excessive fees of note....
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Comment on agent fees
Standard fee
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Mar 01,2018
Mar 01,2018
0
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A pleasure to deal with Tom, he is very polite and professional and is keeping me informed throughout the process and made it very easy. I highly recommend Tom....
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Feb 28,2018
Feb 28,2018
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Tom has been an absolute pleasure to deal with. Kept us informed throughout the whole process and made what we thought would be a horrendous search very easy for us....
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Feb 28,2018
Feb 28,2018
0
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Tom at very short notice showed me 5 properties in various different locations and was excellent throughout. Great knowledge of the various locations and amenities and took the time to show me the area I eventually settled for. I would highly recommend Tom if looking for ...
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Comment on agent fees
Good
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Feb 28,2018
Feb 28,2018
2
people found
this helpful
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Never ever would go with centrick again, the people are rude obnoxious and in professional. Had multiple problems moving in with mould etc, we had dirty running water, leak in the boiler and none of it go sorted! Took over 3 weeks! My friend who lived ...
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Comment on agent fees
Horrendous fee and crap for getting your deposit back!! Even though the flat was spotless!!
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Feb 28, 2018
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(1)
Hi, Thank you for leaving your feedback, we always look to see how we can improve our business and listen to our customers and we're sorry you feel this way. Could we please ask you to email [email protected] with more details of your tenancy (address, names of tenants, dates of tenancy) so we can investigate this further as we currently do not have any properties in the DY19 area?
Many thanks in advance,
Centrick Property ...
Feb 09,2018
Feb 09,2018
0
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I have just moved in to my new flat, and i am very happy with the customer care i received from Tom Hayden. He helped me a lot with choosing the right home. He was polite and professional.
All in all i am happy with ...
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Feb 09,2018
Feb 09,2018
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Tom has been very helpful in helping me secure a property after searching with other agencies before. He has been prompt in answering any queries I have regarding my prospective move.
I would highly recommend Tom & Centrick Property....
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Feb 06,2018
Feb 06,2018
0
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Prior to working with Tom, I came across agents who advertised properties they did not have the keys for. I also came across agents who wanted to move me in YESTERDAY.
Tom was great, he was very flexible in regards to helping find a suitable ...
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Comment on agent fees
Not the cheapest, but great value in comparison to other agents. Saved money in the long run. They did not post advertise proper
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Jan 25,2018
Jan 25,2018
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Tom was really helpful throughout the whole move. Admin was completed promptly and we got a cheaper deal than another agent offered us.
Good service, would recommend...
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Jan 18,2018
Jan 18,2018
0
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Tom was really helpful and worked hard for me. He was very informative as this is my first time renting a property. He was clear and precise about the pricing and costs that will incur. There was an incident where the property I was interested ...
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Comment on agent fees
Good
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Jan 09,2018
Jan 09,2018
5
people found
this helpful
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The worst company I have ever come across! Would rather be homeless than rent form Centrick again!!!
They started off brilliantly when we showed interest in one of their properties and were lovely for a few months after we moved in! Then after reporting numerous ...
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Comment on agent fees
Shockingly bad
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Jan 04,2018
Jan 04,2018
1
people found
this helpful
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Tom was very helpful in showing me round the various properties and helping me decide on the property I chose to let. Once the reservation feed was paid he was also very forthcoming in answering and questions or queries I had and helping to move ...
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Good
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Nov 30,2017
Nov 30,2017
2
people found
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APPALLING company.
The initial customer service when becoming tenants is good, fair and very helpful.
Our circumstances changed and we had to get an early termination for which we wanted to vacate and end our tenancy earlier.
We did, under the understanding that we would ...
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Nov 27,2017
Nov 27,2017
0
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Good agent, I have looked for a flat for a long time, and finally found one with Centrick. i have seen a number of flats with Centrick that they were all generally good in terms of location and quality. Tom was helpful and friendly. Process ...
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Comment on agent fees
Good
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Nov 24,2017
Nov 24,2017
0
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I am on the verge of moving in, excellent service received so far from Tom Hayden. I had my concerns but he put those to ease in a wordy email, as people are much more likely to leave a bad review than a good one. ...
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Comment on agent fees
Good
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Nov 24,2017
Nov 24,2017
0
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Smooth process with renting from Centrick. Would have liked a confirmation email of the deposit paid, but after asking a few times I got one through. Overall very good experience, would recommend....
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Nov 24,2017
Nov 24,2017
0
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One of the best estate agents I've dealt with. It started off rocky with the properties we were being shown but Tom definitely made up for that. He knew exactly what we were looking for and ensured the process was smooth. We were kept up ...
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Comment on agent fees
Fees are reasonable and manageable.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
