100% sales valuation accuracy
100% sales fee satisfaction
No company information
Latest Reviews
12th Nov 2015
reviewed by 'Bre'
11th Apr 2013
reviewed by 'Val'
8th Jun 2012
reviewed by 'Yatesbury'
23rd Apr 2012
reviewed by 'Gina'
2nd Apr 2012
reviewed by 'Natalie'
Opening Hours
Address
Castles Estate Agents (Aldershot & Farnham)
7 South Street
Farnham
Surrey
GU9 7QU
01252 715333
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 1 | 0 | 25 | 0 | 25 | 0 | 1 | 0 |
Areas covered
- GU9
- GU10
- GU34
- GU35
- RG29
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Nov 12,2015
Nov 12,2015
0
people found
this helpful
this helpful
I have been looking for a while to rent and Kelly responded to my emails quickly which made me feel like an important customer. I have asked a lot of questions and she has always responded. . I can not vouch for other members as Kelly ...
read full review
read full review
Comment on agent fees
None
Was this helpful?
Yes
Yes
Apr 11,2013
Apr 11,2013
0
people found
this helpful
this helpful
Thank you to the staff at Farnham office, for make the sale of my property as pleasant as possible . They do their job with skill and ease to make live run smoothly . From a very pleased customer !!! Val...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 08,2012
Jun 08,2012
0
people found
this helpful
this helpful
Steve dealt with us in a professional and efficient manner from our very first viewing through to completion of the property. He worked with us to negoitate a good price and then dealt with the issues and problems along the way, several times when all ...
read full review
read full review
Was this helpful?
Yes
Yes
May 31,2012
May 31,2012
0
people found
this helpful
this helpful
Secured a purchaser within days of re-marketing the property ( previous buyers, found through Farnham office pulled out as their purchaser did likewise).
Kept fully up to date with how the sale was progressing and completed within 8 weeks! ( A remarkable event in itself these days.)
Excellent ,...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 23,2012
Apr 23,2012
0
people found
this helpful
this helpful
All of my dealings with Kelly have been very positive and her approach to any issues i have raised have been professional and prompt. I would definitely recommend her and the team to my other landlord friends. I have other properties that i will move ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 02,2012
Apr 02,2012
0
people found
this helpful
this helpful
We have recently completed on the sale of our house through Castles in Farnham. We are a demanding couple, who expect very high standards, and we were absolutely delighted with the service from Steve and his team. Updates were frequent, negotiations were smooth, and the ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 21,2012
Mar 21,2012
0
people found
this helpful
this helpful
Myself and partner purchased our first property through Castles and found the whole process very straight forward, thanks to Steve. Compared to some other agents in Farnham, Steve was very honest and did everything to ensure the whole process went as smoothly as possible. We ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 10,2012
Mar 10,2012
0
people found
this helpful
this helpful
I have just bought a flat through Castles in Farnham. It was a bit of a rollercoaster and I nearly withdrew from the purchase due to a number of issues with the vendor. Steve was very patient and supportive throughout the process. He invested a ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 06,2012
Mar 06,2012
0
people found
this helpful
this helpful
Having changed agents to use Castles they did an excellent job in a difficult market to sell my property. An acceptable offer was made in 4 weeks but the purchaser subsequently withdraw as their own sale fell through. 3 weeks later another purchaser was found. I was ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04,2012
Mar 04,2012
0
people found
this helpful
this helpful
It seemed like we were never going to get the property due to various legal problems, not helped by having 15 other interested buyers, however the team at Castles stuck with us and supported us throughout the process and we are now the proud owners of ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 03,2012
Mar 03,2012
0
people found
this helpful
this helpful
Brilliant, always informed of everything as soon as we needed to know it. Would definately use them again...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 02,2012
Mar 02,2012
0
people found
this helpful
this helpful
We were in the lucky position of only having to sell our house, but I was very sanguine (bearing in mind the apparent state of the market) as to our chances when I first spoke to Steve just before Xmas 2011. He was absolutely certain it ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 09,2012
Jan 09,2012
0
people found
this helpful
this helpful
Just completed on the sale of our house in Farnham...
I have nothing but praise for the friendly service and support that we have received from Castles over the last few months... even when the sale was delayed it seemed that Steve and Donna were ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 02,2011
Dec 02,2011
0
people found
this helpful
this helpful
Castles were friendly and helpful: however I felt they were not overly concerned and there was very little follow up. I had to pursue matters and drive them for answers. They may need a further agent in their office to provide exceptional service....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 16,2011
Nov 16,2011
0
people found
this helpful
this helpful
Very good estate agent, very friendly approach. Convenient location in farnham. Our flat sold in just a few hours!! Steve and Rhys are excellent and very helpful. A* !...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 11,2011
Nov 11,2011
0
people found
this helpful
this helpful
Castles must be the best agents in the area. They are friendly and professional to deal with, straightforward and clear in their advice and publications. When things go wrong (as seems inevitable) they were there to help, advise and arrange things. I felt supported and ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 27,2011
Oct 27,2011
0
people found
this helpful
this helpful
Castles are great, very friendly and approachable. I loved the welcome pack, my son especially enjoyed the sweets! Rhys was very easy to deal with and was informative when viewing a property. They were a pleasure to deal with....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 25,2011
Oct 25,2011
0
people found
this helpful
this helpful
I was very pleased with the service I received from Castles, they were very proactive and patience especially under difficult circumstances and pushed my sale through in doube quick time which is what they needed, they both listend and acted promptly and I would reccommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2011
Oct 24,2011
0
people found
this helpful
this helpful
Having used Castles to find new tenants for my property I was really pleased with the quality and level of service they provided.
With my previous tenants, I had employed another well known letting agent based in Farnham, and the two companies are incomparable - ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2011
Oct 21,2011
0
people found
this helpful
this helpful
II found all the staff at Castles in Farnham to be very professional and friendly. They were brilliant from the moment I first walked in their door to put my flat on the market. They provided lots of contact and feedback and good advice. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 01,2011
Oct 01,2011
0
people found
this helpful
this helpful
Top team - A professional outfit and I felt they had the best intentions of the customer at all times - in this day and age this goes a long way - Thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 27,2011
Aug 27,2011
0
people found
this helpful
this helpful
David and I would like to thank you, and all at Castles, for the way in which you facilitated the purchase of Guildford House, and the help we had in what was a major move for us.
The moving in pack was much appreciated too ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 16,2011
Aug 16,2011
0
people found
this helpful
this helpful
Dealt with Charlie initially who was very communicative and informative. After his departure I received good support from Steve and the rest of the team....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2011
Aug 15,2011
0
people found
this helpful
this helpful
David and I would like to thank you, and all at Castles, for the way in which you facilitated the purchase of Guildford House, and the help we had in what was a major move for us.
The moving in pack was much appreciated too ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 10,2011
Aug 10,2011
0
people found
this helpful
this helpful
Our first viewings were with Charlie who I found extremely friendly, professional, honest and listened to what our requirements were. On finding a property shown to us by Charlie, the team who looked after us moving forward proved to be efficient and helpful and Steve ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 09,2011
Aug 09,2011
0
people found
this helpful
this helpful
All the staff at the Farnham office handled the sale of my house with efficiency and professionalism at all times.
The knowledge that the staff displayed filled me with confidence, and they put me at ease and gave me assurance throughout the whole process, which ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 14,2011
Jul 14,2011
0
people found
this helpful
this helpful
We have been pleased with the professional way in which our sale was handled by Castles from taking the particulars to getting the property onto the market and actively using their contacts, and a variety of promotional avenues, to find a buyer. We were impressed ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 11,2011
Jul 11,2011
0
people found
this helpful
this helpful
Castles were professional and prompt.
Very nice marketing touches ensured we felt just as important as a purchaser....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 20,2011
Jun 20,2011
0
people found
this helpful
this helpful
I found the staff very friendly and helpful which made my sale as stress free as possible...
read full review
read full review
Was this helpful?
Yes
Yes
May 24,2011
May 24,2011
0
people found
this helpful
this helpful
The agent was honest and very trustworthy.
I was satisfied with the advice and standard of the service given especially all the feed-back.
I would use and also recommend this agency to my friends....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
