100% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
95% lettings fee satisfaction
Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and ...
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Established in 1994, Cameron Estate Agents is a multi award winning, privately owned and run Sales and Lettings agency with branches in West Drayton and Uxbridge, in Middlesex.
We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.
We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.
View or corporate brochure
We are the most active agent in the local area selling and letting at the popular Parkwest and Drayton Garden Village developments, and have a dedicated in house property management team.
We offer advice on buying, selling, letting and renting property as well as a Land and New Homes consultation.
View or corporate brochure
Latest Reviews
29th Oct 2024
reviewed by 'Vikram'
23rd Sep 2024
reviewed by 'Naresh'
11th Sep 2024
reviewed by 'Pant’s'
5th Mar 2024
reviewed by 'Me'
27th Mar 2023
reviewed by 'Kelechi'
Opening Hours
Address
Cameron Estate Agents
21-23 High Street
West Drayton
Middlesex
UB7 7QG
01895 444424
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 98% | £190,000 | £590,000 |
| Lettings | 91% | 95% | £600 | £3,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 202 | 3 | 239 | 14 | 25 | 0 | 30 | 1 | 21 | 1 |
Areas covered
- UB10
- UB8
- UB7
- UB3
- UB4
- WD3
- HP10
- UB5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 29,2016
Jan 29,2016
1
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Fantastic service, very happy. Sold extremely quick, lots of interest.
Thank you, would use again. Thank you for all of your help....
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Comment on agent fees
Good fee's
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Jan 14,2016
Jan 14,2016
2
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I have found Robert and Christopher to be most helpful and proficient in their dealing with this sales transaction; resolving any minor issues along the way between the purchaser and myself towards a successful completion of the deal.
I am indeed impressed with their efficiency ...
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Good
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Jan 14, 2016
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Thank you for the review, much appreciated. ...
Jan 12,2016
Jan 12,2016
3
people found
this helpful
this helpful
I dealt with Robert from day one. He is professional, knowledgeable and friendly. All qualities that leave you with a sense that you can trust the service provided. It makes the whole process easier when you genuinely like the person you are dealing with. I ...
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Comment on agent fees
As with other reviewers we agreed to a sliding scale dependant on the sale price achieved. This results in Cameron's having a real incentive to get the best possible offers for the property. They didn't disappoint.
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Dec 17,2015
Dec 17,2015
0
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Ketan was very easy to deal with, he was honest and realistic and most importantly delivered results in a timely manner....
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Dec 11,2015
Dec 11,2015
4
people found
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Very creative in suggesting a pricing strategy "offers in excess of". This resulted in our achieving 4% more than the anticipated asking price. They also agreed a sliding scale commission and I was pleased to be paying them the top rate agreed. Robert was always helpful ...
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Comment on agent fees
We agreed a sliding scale based on the amount they achieved. I was happy they were paid the maximum as they achieved well over my asking price.
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Dec 11,2015
Dec 11,2015
3
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This was a very difficult purchase due to a very unreasonable Vender who was making any conveyancing issues a lot more stressful than necessary. However, with Robert's negotiating skills and Lauren De Wet understanding of the process, they both had a major influence on the ...
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Dec 07,2015
Dec 07,2015
1
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Very pleased with the service provided by Scott. Always at hand, returning calls promptly and keeping me up to date on matters as they developed. Will look to Cameron in the future as all agents I dealt with were helpful and prompt in their return ...
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Dec 03,2015
Dec 03,2015
0
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Michelle has been my main point of contact in Camerons, although I have also had dealings with other members of staff from time to time. I have always received efficient and friendly service from her and her colleagues. She was very helpful in finding me ...
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Comment on agent fees
I have been advised by Michelle that I could charge more rent if I wanted to but I have chosen to charge a bit below the market rate in acknowledgement of the very reliable tenants we have had for the past 7 years or so. I firmly believe it is more important to have reliable tenants than go for the maximum rent and Camerons have supported my efforts to ensure the tenants are kept happy.
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Dec 03,2015
Dec 03,2015
2
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Scott was very helpful and friendly from the very first query I had over the telephone with him. He was well spoken, knowledgeable and pleasant in all his dealings with me. Due to my work complexity, Scott demonstrated great flexibility in acknowledging my various requests. ...
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Dec 01,2015
Dec 01,2015
0
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Wthout a doubt an amazing service from Michelle. All my letting issues are taken care of andI rarely have to be involved. Rent is always on time and Tennant's are thoroughly screened and all checks done to make sure that no problems arise later. I ...
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Dec 01,2015
Dec 01,2015
3
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I have purchased 2 properties, one of which was for my son, in the last 6 months from Cameron Estate Agents, and found the whole experience very satisfying. I dealt with Robert on both purchases, and his overall handling and service provided was excellent and found his ...
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Nov 30,2015
Nov 30,2015
0
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Cameron, West Drayton has been managing my investmwnt property since August 2008.
The company has done a great job. Recruited new tenant(s) promptly, resulting in almost seamless turnover with no loss of income.
Especially efficent in getting results and delivering are Michelle Mellars, Acounts Manager ...
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Comment on agent fees
Cameron has done a great job for me, hence I do not mind paying 13% agent's fee. This fee has remained the same since 2008.
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Nov 28,2015
Nov 28,2015
0
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He's prompt at responding to my queries and in a timely manner and good at providing solutions to the issues i highlighted....
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Nov 27,2015
Nov 27,2015
0
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Helpful in arranging visits for repairs, maintenance and gas safety. On the minus side, issues raised by tenants are sometimes passed on without evaluating it themselves, and similarly with contractors' recommendations....
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Nov 26,2015
Nov 26,2015
0
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Michelle Mellars is very helpful, efficient and professional. She has always resolved any issues that I may have had with the tenant in a calm and efficient manner....
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Nov 24,2015
Nov 24,2015
7
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One Word - Useless.
Issue One
We rented a property for a year. We extended it for a year. A week before the the first year ended we were told that the decision had been changed and we had 10 days to move out and find ...
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What agent could do to change your mind?
I think the property was fairly priced, as it was cheap rent due to the poor condition of the property, however, there were a few occasions where for weeks where we had leaks coming through the ceiling from the bath and toilet in multiple rooms, and obviously the last 3 months with the mouse infestation where full rent definitely should not have been paid due to the length it took to sort out the issue. A house with no mice or leaks is not worth the same as a house with mice and leaks.Attached Filesnbsp;
Comment on agent fees
I think the property was fairly priced, as it was cheap rent due to the poor condition of the property, however, there were a few occasions where for weeks where we had leaks coming through the ceiling from the bath and toilet in multiple rooms, and obviously the last 3 months with the mouse infestation where full rent definitely should not have been paid due to the length it took to sort out the issue. A house with no mice or leaks is not worth the same as a house with mice and leaks.
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Nov 24, 2015
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While we sincerely apologise for your dissatisfaction, we would like to thank you for your patronage and feedback. It is unfortunate that you have felt that you have had no other recourse to reach us than to revert to posting your complaints online.
It is furthermore regrettable that you did not exhaust the remedies under Cameron's complaint procedure and appropriately address your concerns to the relevant individual within the Company. Should you have not felt that your matter was adequate ...
Nov 16,2015
Nov 16,2015
6
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God help you if Gabriela Rutledge is your agent. She caused hundreds of pounds of damage through her carelessness**, at no cost to herself or Cameron. The owners of the property footed the majority of the bill. Cameron was also unable to replace a broken ...
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What agent could do to change your mind?
Could have scheduled my check-out for the DATE THAT WE HAD AGREED UPON, she could have answered my questions regarding prorated rent instead of ignoring them, she could have have my dishwasher replaced within TWO MONTHS of the owners asking*Attached Filesnbsp;
Comment on agent fees
I don't care about fees I care about my dishwasher, the agent keeping scheduled appointments, not wasting my time staying home for an entire day waiting for a dishwasher that is never installed, having my questions answered, and generally brains within the person that I have to interact with.
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Nov 17, 2015
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While we sincerely apologise for your dissatisfaction, we would like to thank you for your patronage and feedback. It is unfortunate that you have felt that you have had no other recourse to reach us than to revert to posting your complaints online.
It is furthermore regrettable that you did not exhaust the remedies under Cameron's complaint procedure and appropriately address your concerns to the relevant individual within the Company. Should you have not felt that your matter was adequate ...
Oct 27,2015
Oct 27,2015
3
people found
this helpful
this helpful
It was a pleasure dealing with Cameron for letting this furnished property . They were very organised and professional in their approach and were able to secure me a suitable tenant in a few days. They also showed tremendous flexibility when one of our furniture installers ...
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Sep 30,2015
Sep 30,2015
1
people found
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Camerons and the people that work there are by far the BEST agents for Buying, Selling and Letting I have used, With my Portfolio ranging all over the country I am forced to use other agents and Camerons set the bench mark in Excellence.
I ...
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Sep 29,2015
Sep 29,2015
3
people found
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this helpful
I found all that I dealt with at Camerons to be patient with me as a first time landlord. They answered all my questions and concerns. They explained how things work and how the contracts and agreements were put into place. The inserted clauses that ...
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Sep 19,2015
Sep 19,2015
0
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Cameron Estate Agents have been great in advising and letting out my property - all within a quick turnaround. Very pleased with what Tristan has done for me in that he found me a tenant and drawn up the tenancy agreement within a matter of ...
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Sep 19,2015
Sep 19,2015
0
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Cameron Estate Agents have been very professional and efficient. The turnover between tenants is minimal and that is testimony to their effective marketing and their duty to the landlord. We have been very impressed with their work and will continue to deal with them....
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Sep 15,2015
Sep 15,2015
0
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I have never had any problem to contact agents, they answer very quickly every email. They were always helpful and professional....
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Sep 09,2015
Sep 09,2015
0
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Hi,
I would like to take this opportunity to thank everyone at Cameron for the purchase and let of our property. Everyone has been thoroughly professional and persevered when things got tough in the purchase phase. Once the purchase was in place, Ricky and his ...
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Sep 08,2015
Sep 08,2015
0
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Easy hassle free negotiations, my property was let in an extremely quick time at an excellent rate.
The whole process was delt with in a professional and business like manner.
I would not hesitate in using Cameron for any future property business that I may ...
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Comment on agent fees
Reduced fees due to purchass of property from Cameron.
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Aug 28,2015
Aug 28,2015
0
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Agent is very good at keeping me informed about the property. Also when the property has become vacant, a new tenant has quickly been found.
All round good service....
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Comment on agent fees
Fees seem reasonable.
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Aug 27,2015
Aug 27,2015
0
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Overall the Cameron is giving satisfactory service as the manager of our apartment. Their monthly statement is comprehensive. Mr. Ketan Tailor is one of the members who coordinates with us. We are happy with his services....
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Aug 26,2015
Aug 26,2015
0
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I've dealt with a nice and a very professional member staff, Ketan Tailor, who provided wide options to have what I need exactly....
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Aug 25,2015
Aug 25,2015
1
people found
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The service I was provided by both Ricky Dowsett and Tristan Lee has been impeccable, the professionalism has been outstanding. I never forget the advice they gave me as a Buy to Let (BTL) investor, this testimony to why I've dealt with them for for ...
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Comment on agent fees
Good, but as an investor we also like a discount which they provided with volume deals.
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Aug 24,2015
Aug 24,2015
0
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He was reliable, efficient and dependable. I viewed two properties with him. In both occassions, he arrived very promptly and was very warm and professional. When I did not make an offer for the first property, I thought he will be unhappy and not be ...
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Charley Murray
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Karolina Legowska MARLA MNAEA
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Tenant Fees
Overall Fees
£50 (inc. VAT), On Completion• LATE PAYMENT OF RENT
Interest of 3% above the Bank of England Base Rate on any payment
of Rent which remains outstanding for fourteen days or more.
Interest will be payable after fourteen days until the date on which
the Rent is actually paid.
• VARIATION, ASSIGNMENT OR NOVATION OF A TENANCY WHEN
REQUESTED BY THE TENANT: £50.00 inc VAT
Contract negotiation, arranging paperwork, amending
terms, re-protecting the security deposit (Subject to agreement)
• EARLY TERMINATION (SURRENDER) OF THE AGREEMENT
Cost of compensating for any loss suffered by the Landlord or
reasonable costs incurred by the letting agent due to an early
termination (surrender) of the tenant agreement at the tenant’s
request (Subject to agreement)
• COST OF REPLACEMENT of remote controls; entry fobs; keys; parking
fobs; parking remotes; parking permits or other security devices.
• Payments in respect of utilities, communication services, TV li
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the Office Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 2:08 PM 20/04/2017 by allAgents
If you have a complaint, please put it in writing, including as much detail as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the Office Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Best Letting Agent in West Drayton 
