Camden West Central Office, London, NW1
5/5, 1 reviews
71% recommended
92% lettings valuation accuracy
82% lettings fee satisfaction
No description for branch.
Black Katz | Properties to rent in London | Flats to Rent in London

Opening Hours
Address

Black Katz
69 Parkway
Camden Town,London
Greater London
NW1 7PP
020 7284 3111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 92% 82% £600 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 1 68 31 0 0 0 0 5 6
Areas covered
  • Maida Vale
  • Kentish Town
  • Queens Park
  • Regents Park
  • Kings Cross
  • CamdenHollowayArchwayHampstead
  • Holburn
  • Notting Hill
  • Tufnell Park
  • Belsize Park
  • St Johns Wood
  • Ladbroke Grove
  • Baker Street
  • Paddington
  • Bayswater
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA NALS TPOS Lettings TPOS SAGEagent
Latest Properties
Images & Videos

“Fantastic agency in central London. They helped us move three ......”

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Mar 29,2017
Minithumbup
Zia
Lauren
By: 'Steven'
Mar 29,2017
0 people found
this helpful
Fantastic agency in central London. They helped us move three times from a small studio flat to a bigger 2-bedroom apartment. They were really responsive, helpful and willing to go an extra mile to find us the perfect flat. Also, dealing with landlords can be ...
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Comment on agent fees
The fees are not the lowest in London, but they provide excellent value for the money.
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“Although Blackatz didn't manage to let my flat this time, ......”

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Dec 11,2016
Minithumbup
Zia
By: 'Owner'
Dec 11,2016
0 people found
this helpful
Although Blackatz didn't manage to let my flat this time, they did try very hard and were excellent at keeping me informed and giving helpful feedback....
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Comment on agent fees
Good
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“We have used Black Katz for a couple of years ......”

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Nov 21,2016
Minithumbup
Zia
By: 'Fatima'
Nov 21,2016
0 people found
this helpful
We have used Black Katz for a couple of years now, and they are excellent. They have always found us fantastic tenants, and they are very thorough with their reference checking process. I highly recommend using Black Katz because they are really professional, and I ...
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Comment on agent fees
Good.
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“This review is from the current tenants at 27 Balcombe Street. ......”

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Nov 15,2016
Minithumbup
By: 'Claire'
Nov 15,2016
0 people found
this helpful
This review is from the current tenants at 27 Balcombe Street. We were really comfortable with Adam Ebraheam and he answered all of our questions when he showed us around the property. He went beyond what the average estate agent would do to ensure that we ...
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Comment on agent fees
The standard fees
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“A very smooth experience and a team who helped answer ......”

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Oct 31,2016
Minithumbup
Lauren
Zia
By: 'WPointon'
Oct 31,2016
0 people found
this helpful
A very smooth experience and a team who helped answer all of my questions. I was impressed at the rates they charged, compared to other Estate Agents who were much less helpful....
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Comment on agent fees
Good value for money
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“Finding a flat is the most stressful process, specially in ......”

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Oct 30,2016
Minithumbup
Zia
By: 'Carolina'
Oct 30,2016
0 people found
this helpful
Finding a flat is the most stressful process, specially in London, but Black Katz, and specially Adam, made it a lot simpler. From the moment I got in touch with them, I was immediately able to go and see a flat and reserve it....
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“As a student, searching for property can be daunting but ......”

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Oct 28,2016
Minithumbup
By: 'James'
Oct 28,2016
0 people found
this helpful
As a student, searching for property can be daunting but Black katz were honest, knowledgeable and friendly. Our experience with Gary and his colleague (forgot his name sorry!) was excellent and the details were explained clearly so there were no surprises. 10x better than my ...
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Comment on agent fees
Seem reasonable for London.
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“Caley has been super helpful from start to finish. Always ......”

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Aug 03,2016
Minithumbup
By: 'Stef'
Aug 03,2016
0 people found
this helpful
Caley has been super helpful from start to finish. Always available and nothing was ever too much trouble. Recommended highly....
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Comment on agent fees
Agents fee's are standard with this kind of tenancy process.
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“I have been coming to Black Katz every year since ......”

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Jul 20,2016
Minithumbup
Dara
By: 'Leila'
Jul 20,2016
0 people found
this helpful
I have been coming to Black Katz every year since I moved to London. This is the 8th year and the fourth flat which they have helped me find. The agents, management and admin staff are all very friendly, professional, efficient and understanding. Unlike other ...
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Comment on agent fees
The fees are reasonable considering how quick and hassle free the process is
Was this helpful? Yes

“It was our first time renting. We were fairly nervous ......”

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May 17,2016
Minithumbup
Alex
By: 'Aaron'
May 17,2016
0 people found
this helpful
It was our first time renting. We were fairly nervous and kind of clueless. But the black Katz team in the crouch end office did everything for us. They made the move very easy and were more than happy to answer and queries we had....
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Comment on agent fees
Good considering all the work they did for us
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“I like Caley's technic. He listens and understands the need. ......”

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May 10,2016
Minithumbup
By: 'Sarah'
May 10,2016
0 people found
this helpful
I like Caley's technic. He listens and understands the need. So he will know what you would like or not so you don't waste your time by going on multiple viewings. He is also very funny!...
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“We've initially dealt with Raj, who was extremely helpful and ......”

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May 06,2016
Minithumbup
Lauren
Raj
By: 'Sander'
May 06,2016
0 people found
this helpful
We've initially dealt with Raj, who was extremely helpful and let us view the apartment twice before we decided that we did indeed want the flat (he found it for us after telling him what we were looking for, and it was spot-on the first ...
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Comment on agent fees
There were no agents fees due to a promotion they had going on. And that really did mean no fees; nothing hidden or shady.
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“While other agents were offering tiny places for an enormous ......”

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Mar 30,2016
Minithumbup
Zia
By: 'Anna'
Mar 30,2016
0 people found
this helpful
While other agents were offering tiny places for an enormous amount of money –claiming that this is the renting market in NW1 and I wouldn't be able to find better options–, Black Katz found for me a two bed flat with the best quality/price ...
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“Very helpful, not too pushy and gave good advice. Would ......”

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Mar 07,2016
Minithumbup
By: 'Kim'
Mar 07,2016
0 people found
this helpful
Very helpful, not too pushy and gave good advice. Would recommend for anyone looking for a house! Thanks very much Caley....
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“I've got in touch with BlackKatz Camden because I was ......”

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Feb 23,2016
Minithumbup
Zia
By: 'Niko'
Feb 23,2016
0 people found
this helpful
I've got in touch with BlackKatz Camden because I was looking for a property in that area. You can find a lot of lettings agencies on Parkway, but I stuck with these guys because I found myself in very supportive and helping hands. The lettings ...
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Comment on agent fees
The agency fee was in the usual range of lettings agencies
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“Fantastic service and a nice laid back attitude. Not trying ......”

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Feb 06,2016
Minithumbup
Zia
By: 'LudJul'
Feb 06,2016
0 people found
this helpful
Fantastic service and a nice laid back attitude. Not trying to oversell, but rather guiding you to the correct flat. They were very open to what we wanted rather than trying to sell us flats we didn't want - or waste time showing them to ...
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“I have dealt with probably over 30 agents since moving to ......”

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Feb 05,2016
Minithumbup
By: 'James'
Feb 05,2016
0 people found
this helpful
I have dealt with probably over 30 agents since moving to London and it's no exaggeration to say that Malcolm is the best of the lot. He's just genuinely looking to find you a perfect place. He doesn't push you into anything like so many agents, ...
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“We use the tenant finding service for our four NW3/......”

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Jan 14,2016
Minithumbup
Zia
Lauren
By: 'Lynton'
Jan 14,2016
0 people found
this helpful
We use the tenant finding service for our four NW3/NW8 London properties. Always prompt and always efficient with solid admin backup. Void periods are minimized. We have found no other agent comes anywhere near as good on any measure....
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Comment on agent fees
Pretty much on a par with the market and definitely value for money when it comes with the high standard of service.
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“From the very beginning, Malcolm was very friendly and understanding ......”

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Jan 14,2016
Minithumbup
By: 'Sonia'
Jan 14,2016
0 people found
this helpful
From the very beginning, Malcolm was very friendly and understanding of my situation. Once I gave him the specifications, he immediately offered the best flat he had on the market and stayed true to his words. Many estate agents I have worked with oversold their ...
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“Black Katz have been managing the rental and maintenance of ......”

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Nov 02,2015
Minithumbup
By: 'Di'
Nov 02,2015
1 people found
this helpful
Black Katz have been managing the rental and maintenance of my property for aprox 9 years. They provide great advice and I don't need to worry about missing changes in the law for landlords as they keep me well informed. Dara is the main person I ...
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“My friend and I who are studying at Universities in ......”

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Oct 09,2015
Minithumbup
By: 'ES'
Oct 09,2015
1 people found
this helpful
My friend and I who are studying at Universities in London were searching for a place to rent for the first time. We were searching around the Camden area when we came across Black Katz. Caley was put in charge of finding us a reasonably ...
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Comment on agent fees
Black Katz fees were relatively cheap compared to other agents that we looked at.
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“Everyone at Black Katz especially Caley who has been particularly ......”

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Oct 08,2015
Minithumbup
By: 'Luka'
Oct 08,2015
1 people found
this helpful
Everyone at Black Katz especially Caley who has been particularly helpful, does their job right and moreover, are good at what they do. What else more would you expect from an estate agency? Caley is very helpful, responsive, friendly, professional, and has an excellent attitude ...
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“Excellent service all round, I used the agency a year ......”

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Sep 09,2015
Minithumbup
By: 'Aray'
Sep 09,2015
0 people found
this helpful
Excellent service all round, I used the agency a year ago and found them helpful and smooth throughout the whole process. As an international tenant, the agency showed understanding and professionalism throughout the whole process giving me the extra time and space for me to ...
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“We moved out of a property managed by Black Katz ......”

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Mar 04,2015
Minithumbdown
By: 'derp'
Mar 04,2015
5 people found
this helpful
We moved out of a property managed by Black Katz almost six weeks ago and still don't have our deposit back. The landlord has apparently sent them the info they need to sign off some time ago and we just keep getting fobbed off by ...
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Was this helpful? Yes
By: Andrew
Mar 09, 2015
View all comments (1)
Dear Derp, I am sorry that you have felt the need to complain. We pride ourselves on our high levels of customer serivice which is why we get so many good reviews. Returning deposits to tenants as quickly as possible is a big priority for us; please let me have the property address and we will look into matters urgently. Again we are sorry that you have felt the need to complain. We look forward to hearing from you. Regards, ANDREW BLACK ...

“Caley was very professional and also very frank in his ......”

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Feb 06,2015
Minithumbup
By: 'Fran'
Feb 06,2015
0 people found
this helpful
Caley was very professional and also very frank in his answers about the property, something that is very rare in an estate agent. He was also happy to feedback with additional information that was not provided on the property when we visited it. Although we ...
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“I recently had a chance to work with Black Katz/ ......”

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Feb 06,2015
Minithumbup
Lauren
By: 'funda'
Feb 06,2015
0 people found
this helpful
I recently had a chance to work with Black Katz/ Camden branch. Spencer and Lauren have been very helpful and I have always had answer for whatever question I asked. I am delighted to work with them and recommend their service very much...
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“From being shown around the flat to being put through ......”

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Jan 30,2015
Minithumbup
Zia
By: 'Katie'
Jan 30,2015
0 people found
this helpful
From being shown around the flat to being put through the letting process everyone at Black Katz was very helpful and keen to answer my (many) questions. I was looking for myself and my other half and I was by myself for most of the ...
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Comment on agent fees
I think if there are two people sharing one payment I'm not sure two background check fees are needed at ‚£150 each. But saying that they helped the whole way with questions and making sure our demands were met (where they could help it), so I guess this is what we pay for.
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“We received a very good service from Black Katz. We ......”

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Dec 05,2014
Minithumbup
By: 'Pierre'
Dec 05,2014
0 people found
this helpful
We received a very good service from Black Katz. We initially had some issues regarding the cleaning service and the conditions of the flat at the moment of moving in, but the agents dealt with them very efficiently and we received a great support from ...
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“My experience with Blackkatz was very pleasant. They did their ......”

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Dec 01,2014
Minithumbup
By: 'Veronika'
Dec 01,2014
0 people found
this helpful
My experience with Blackkatz was very pleasant. They did their best to find me a flat and were quite flexible with price negotiations. Dara Madden was very helpful and answered all my questions promptly. Overall, I was very happy with their services and would recommend ...
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“Just an awful experience! Continuously talking to us in a ......”

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Oct 14,2014
Minithumbdown
By: 'Poppy'
Oct 14,2014
3 people found
this helpful
Just an awful experience! Continuously talking to us in a raised voice dismissing everything we said, talking over us and very very bad manners - how do people like this get jobs? I'd be embarrassed as an employer! Zero customer service! Quite frankly she didn't ...
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What agent could do to change your mind?
1. Polite 2. Listened 3. Not shouted at us down the phone 4. Refrained from being rude 5. Basic customer service would have been sufficient
Attached Filesnbsp;
Was this helpful? Yes
By: Andrew
Oct 27, 2014
View all comments (1)
Poppy, We are really sorry that you have felt the need to complain. We work very hard at customer service which is why we get so many good reviews. Please can you supply us with more information so that we can fully investigate your complaint. Again our apologies. We look forward to hearing from you. Regards, ANDREW BLACK ...
No image available Zia
(23)
No image available Lauren
(12)
No image available Lisa
(7)
No image available Raj
(2)
No image available Alex
(1)
No image available Dara
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:09 PM 25/07/2016 by allAgents

Awards won by Black Katz, London NW1 7PP



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Black Katz

Branch - Camden West Central Office, London, NW1