“Poor Professionalism...”
1 Star Review
Jan 27,2022
By:
'Kam'
Jan 27,2022
Branch: Wirral, 357 Woodchurch Road
Services: Sales (as a Buyer)
Sold price: £75000
Would you recommend?: No
Postcode: CH41
Branch: Wirral, 357 Woodchurch Road
Sales (as a Buyer)
Sold price: £75000
Postcode: CH41
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Appalling Service, stay away from this place it’s literally run by monkeys that have no professionalism; I was 2 weeks into buying my home that has been “taken off the market” all solicitor fee’s paid and mortgage agreed, next minute estate agent Callum calls ...
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“Bradshaw Farnham & Lea were fantastic they we......”
5 Star Review
Oct 04,2021
By:
'Deanna'
Oct 04,2021
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Buyer)
Postcode: CH46
0
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Bradshaw Farnham & Lea were fantastic they went above and beyond for us and we were only buying a property off them,we had our property up with Tatler which the service from them was no were near as good as bradshaw farnham & lea so i ...
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“Can’t thanks Louise enough! She really did go......”
5 Star Review
Oct 01,2021
By:
'Lindsey'
Oct 01,2021
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Sold price: £234
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Sold price: £234
Postcode: CH46
0
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Can’t thanks Louise enough! She really did go above and beyond to help the sale of our house run smoothly....
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“My very elderly friend used BFL Moreton bran......”
1 Star Review
Sep 01,2021
By:
'Jo'
Sep 01,2021
Branch: Wirral, 256 Hoylake Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (Prospective customer)
Postcode: CH46
0
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My very elderly friend used BFL Moreton branch to sell his flat. Samantha valued the flat at £100k and charged a flat fee of £2400 (inc VAT) which is double the rate of other estate agents. She didn’t even leave him a copy of the ...
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1 Star Review
Apr 08,2021
By:
'James'
Apr 08,2021
Branch: Wirral, 357 Woodchurch Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CH62
Branch: Wirral, 357 Woodchurch Road
Sales (Prospective customer)
Postcode: CH62
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Very poor communication received from the Prenton branch. We placed an offer for a house we viewed within an hour of viewing last Thursday. We offered over the asking price and explained we will offer higher if someone else put in an offer as we ...
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“An excellent, friendly and professional servi......”
5 Star Review
Oct 24,2020
By:
'Chris'
Oct 24,2020
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Postcode: CH46
0
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An excellent, friendly and professional service from start to finish. Louise kept me up to date at all times throughout the sale. Would definitely recommend....
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“Out experience with BFL started as soon as we......”
5 Star Review
Jul 01,2019
By:
'Derek'
Jul 01,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Buyer)
Sold price: £214950
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Buyer)
Sold price: £214950
Postcode: CH46
0
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Out experience with BFL started as soon as we picked up the phone to book a viewing. It was nearly 12 months ago when Jess first helped us after relocating from Leeds. We explained what we wanted and after seeing some properties that were not tight ...
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5 Star Review
Jul 01,2019
By:
'Carolyn'
Jul 01,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Sold price: £305000
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Sold price: £305000
Postcode: CH46
0
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Outstanding. All the staff take customer service extremely seriously and greet every customer with smiles and a positive attitude. They showed endless patience and persistence when faced with lack of information and delays from other agencies in the chain and were always totally professional. They ...
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“The team were helpful and informative through......”
5 Star Review
Jun 22,2019
By:
'Jonathan'
Jun 22,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Buyer)
Sold price: £198000
Would you recommend?: Yes
Postcode: CH49
Branch: Wirral, 256 Hoylake Road
Sales (as a Buyer)
Sold price: £198000
Postcode: CH49
0
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The team were helpful and informative throughout the purchase, which was our first. They kept us up to date and chased things when we were unable to. Thanks for your help....
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“I honestly couldn't have chosen a better est......”
5 Star Review
Jun 21,2019
By:
'Pamela'
Jun 21,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Sold price: £217450
Would you recommend?: Yes
Postcode: CH4
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Sold price: £217450
Postcode: CH4
0
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I honestly couldn't have chosen a better estate agent than BFL in Moreton. From the outset they were professional, friendly and very, very helpful. The marketing of our property was swift and across several platforms, with an excellent brochure and online listing, including Rightmove. We ...
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5 Star Review
Jun 05,2019
By:
'Melissa'
Jun 05,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Sold price: £85000
Would you recommend?: Yes
Postcode: CH49
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Sold price: £85000
Postcode: CH49
2
people found
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I would highly recommend BFL for their wonderful staff and service. I sold my house with BFL Moreton and would 100% recommend this Estate Agent. From meeting Sam (the Manager many years ago) when I first thought of selling to when I finally sold my house, ...
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5 Star Review
May 28,2019
By:
'Bryan'
May 28,2019
Branch: Wirral, 357 Woodchurch Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CH41
Branch: Wirral, 357 Woodchurch Road
Sales (as a Vendor)
Postcode: CH41
0
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I contacted BFL after i decided to sell my home of 18 years and buy something more tailored to my family requirements. I spoke with Amy at the Prenton branch. Amy came to my home and showed me a full and extensive portfolio of the area ...
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Comment on agent fees
Good - I appreciate that their are agents out there who would be cheaper but the service from BFL and Amy was top class.
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“Amazing service, Great people....”
5 Star Review
May 08,2019
By:
'Helen.'
May 08,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Postcode: CH46
1
people found
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Amazing experience from start to finish. The first phone call was handled by a member of staff whose name I sadly can't remember however they were very helpful and knowledgeable. I then dealt with Jessica and Sam who both were involved with the selling of ...
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Comment on agent fees
Great fees, set price outlined in full from the very first meeting. Value for money as they do go above and beyond for their clients.
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“Very friendly helpful staff...”
5 Star Review
May 07,2019
By:
'Jan'
May 07,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Buyer)
Sold price: £170000
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Buyer)
Sold price: £170000
Postcode: CH46
1
people found
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All of the staff I dealt with at the Moreton branch had excellent customer service skills. They were consistently on the ball and kept me informed at all times....
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5 Star Review
Apr 10,2019
By:
'Chuffed'
Apr 10,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: UPTO
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Postcode: UPTO
0
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We cannot speak more highly of the BFLMORETON team who have just sold our home.
The staff were all very professional, helpful and consistent with feedback and updates....
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Comment on agent fees
Average
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5 Star Review
Mar 25,2019
By:
'Distance'
Mar 25,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Buyer)
Sold price: £140000
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Buyer)
Sold price: £140000
Postcode: CH46
0
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We do not live in the area we were purchasing in. BFL were helpful in facilitating our purchase without having met us at any point. Full marks for being flexible to meet our needs....
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“Excellent communication...”
5 Star Review
Mar 20,2019
By:
'Joanne'
Mar 20,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Postcode: CH46
0
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Lou and the whole team have been excellent through the whole process from keeping me informed with where we're up to, what happens next, filling in paperwork, txting keeping me calm sometimes even at 8pm. As stated Lou would txt me regularly as she knew ...
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Comment on agent fees
Nothing really to compare it to but seems ok
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“Psychological torture...”
1 Star Review
Feb 19,2019
By:
'Beth'
Feb 19,2019
Branch: Wirral, 18 The Crescent
Services: Sales (as a Buyer)
Sold price: £275000
Would you recommend?: No
Postcode: CH47
Branch: Wirral, 18 The Crescent
Sales (as a Buyer)
Sold price: £275000
Postcode: CH47
1
people found
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I was on a business trip to Canada with an 8 hour time difference. I informed bfl agents of my trip, which was the week before we exchanged. We were waiting for lawyers down the chain. Despite there being nothing I could do, someone called Mark, ...
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Comment on agent fees
I was a buyer so no fees, just stress costs to my mind.
1
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4 Star Review
Feb 18,2019
By:
'Bryan'
Feb 18,2019
Branch: Chester, 20 Grosvenor Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CH2
Branch: Chester, 20 Grosvenor Road
Sales (as a Vendor)
Postcode: CH2
0
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Generally speaking, all staff came across well, however Louise worked especially hard towards the end of the sale to match our (and the buyers ) expectations....
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Comment on agent fees
Good. They made an offer through the door which we couldn't refuse, at a time we were looking to switch from the previous agents anyway.
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5 Star Review
Feb 12,2019
By:
'Lee'
Feb 12,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Postcode: CH46
0
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We have just completed the sale of our property, we had an offer within just a few days of going onto the market and completed just over 3 months later. The service from all of the staff at BFL has been excellent. Louise has been really ...
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Comment on agent fees
We found the fees to be very reasonable for the service received.
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5 Star Review
Jan 28,2019
By:
'Emma'
Jan 28,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Sold price: £233000
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Sold price: £233000
Postcode: CH46
1
people found
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Used them to sell my home and can honestly sale they were amazing!! Other competitors (won't name names) don't even come close and I will continue to use BFL should we sell again! They worked really hard for us and nothing was too much trouble. ...
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Comment on agent fees
Their fees were lower than Karl Tatler and I would say they did a much better job than them
1
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“Great Service - Thanks...”
5 Star Review
Jan 15,2019
By:
'GB'
Jan 15,2019
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Sold price: £233000
Would you recommend?: Yes
Postcode: CH45
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Sold price: £233000
Postcode: CH45
0
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Dear Sam / Louise, Jessica,
As you know our sale completed on the 14th of December and I felt it important to thank you and the team for the very professional service you provided to us. We found your rate competitive and any concerns we did ...
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Comment on agent fees
Competitive, mid range but good quality
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5 Star Review
Jan 11,2019
By:
'Cardo'
Jan 11,2019
Branch: Wirral, 18 The Crescent
Services: Sales (as a Vendor)
Sold price: £175
Would you recommend?: Yes
Postcode: CH49
Branch: Wirral, 18 The Crescent
Sales (as a Vendor)
Sold price: £175
Postcode: CH49
0
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A great big 'Thank you' to all at BFL West Kirby. It would be hard to single out any individual for praise, because whenever we contacted the office, everyone whom answered the phone was polite, efficient and helpful. The whole team at BFL are excellent. ...
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Comment on agent fees
Excellent. Great value for money and service too.
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1 Star Review
Jan 11,2019
By:
'Unhappy'
Jan 11,2019
Branch: Wirral, 357 Woodchurch Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CH43
Branch: Wirral, 357 Woodchurch Road
Lettings (as a Landlord)
Postcode: CH43
2
people found
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BFL were very good when I first used them 8 years ago. Since taken over by Venmores their service has dropped off a cliff. There is very little communication with emails going unanswered and no valid phone numbers provided. They completely mismanaged the property and then ...
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Comment on agent fees
Poor considering I managed everything myself.
2
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“Never use this company...”
1 Star Review
Dec 24,2018
By:
'Home'
Dec 24,2018
Branch: Wirral, 6 Church Road
Services: Sales (as a Vendor)
Sold price: £175000
Would you recommend?: No
Postcode: CH63
Branch: Wirral, 6 Church Road
Sales (as a Vendor)
Sold price: £175000
Postcode: CH63
0
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Found this agent very unhelpful. Did not answer calls did not reply to complaints . Over valued the house . Purchaser was wanting to pull out directly due to their incompetence . Had to negotiate direct with the purchaser most embarrassing . Ended up being a long do it ...
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Comment on agent fees
Very bad and most expensive , was expecting first class experience . Completely ripped off.
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5 Star Review
Dec 13,2018
By:
'Anna'
Dec 13,2018
Branch: Wirral, 7 Pensby Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CH61
Branch: Wirral, 7 Pensby Road
Sales (as a Buyer)
Postcode: CH61
0
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Just want to say a huge thank you to Jules & Anne for helping us buy our first house. From the minute we stepped into the branch, these two ladies were so welcoming and helpful. During the process they were always at the end of the ...
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Comment on agent fees
N/A
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5 Star Review
Nov 29,2018
By:
'Gill'
Nov 29,2018
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Sold price: £159950
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Sold price: £159950
Postcode: CH46
0
people found
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BFL were really helpful and professional right from our first meeting. All the staff were proactive and fully informed when we had to contact them. They were friendly and kept the sale moving swiftly and smoothly for all concerned, dealing politely with all parties always. ...
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Comment on agent fees
Seemed fair compared to others and for the standard of service. There were cheaper agents and more expensive ones. All the charges were very transparent though with BFL, which we liked.
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5 Star Review
Nov 29,2018
By:
'Michelle'
Nov 29,2018
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Buyer)
Sold price: £115000
Would you recommend?: Yes
Postcode: CH46
Branch: Wirral, 256 Hoylake Road
Sales (as a Buyer)
Sold price: £115000
Postcode: CH46
1
people found
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I would like to thank all the staff at the Moreton office for there great communication skills, friendly and professional manner. Would recomed Bradshaw to an prospective buyers or sellers....
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4 Star Review
Nov 29,2018
By:
'Brian'
Nov 29,2018
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Sold price: £185900
Would you recommend?: Yes
Postcode: CH49
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Sold price: £185900
Postcode: CH49
1
people found
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Highly responsive and efficient . Very pleasant to deal with. Very professional. The personnel acted as a real team . The manner by which they acted as a conduit between all parties was very impressive...
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Comment on agent fees
Very competitive
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5 Star Review
Nov 28,2018
By:
'THE'
Nov 28,2018
Branch: Wirral, 256 Hoylake Road
Services: Sales (as a Vendor)
Sold price: £157500
Would you recommend?: Yes
Postcode: CH45
Branch: Wirral, 256 Hoylake Road
Sales (as a Vendor)
Sold price: £157500
Postcode: CH45
0
people found
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EXCELLENT SERVICE, KEPT UP TO DATE AT ALL TIMES. VERY FLEXIBLE ON WHO WAS TO DO VIEWINGS. LOVELY STAFF, I FELT VERY LOOKED AFTER....
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Comment on agent fees
FIXED RATE SPECIFIED BEFOREHAND
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