Beals Independent Sales and Letting Agents
North End Portsmouth, Portsmouth, PO2
3.2/5, 45 reviews
56% recommended
67% sales valuation accuracy
83% sales fee satisfaction
100% lettings valuation accuracy
71% lettings fee satisfaction

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Latest Reviews

View all Reviews 45
22nd Nov 2024
reviewed by 'W'
“This is directed toward the portsmouth's north end brunch!The worst and the most scumbag people I had ever dealt ......”
6th Apr 2022
reviewed by 'Martyn'
“Hanna from the letting side is brilliant at her job. Very professional and kind. The office in North End is ......”
14th Jan 2022
reviewed by 'Ellen Hayter'
“Hannah C has been amazing as our letting agent, she has gone above and beyond to help us in the ......”
7th Nov 2019
reviewed by 'B'
“Very sad experience because the agency let a house that was inhabitable. Very poor customer service, they speak over you ......”
25th Sep 2019
reviewed by 'Graham'
“Rude, they don't call back when they say and you are chasing them constantly. Happy to sell/rent the property ......”
4th Dec 2018
reviewed by 'CGUY'
“Truly awful agent!They made no repairs to the property despite numerous requests, windows and doors would not seal properly, ......”
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 05:00
  • Sunday: Closed
Address

Beals Independent Sales and Letting Agents
125 London Road
North End,Portsmouth
Hampshire
PO2 9AA
023 9265 2722

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 83% £137,500 £350,000
Lettings 100% 71% £550 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 2 15 13 7 1 1 2 0 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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North End Portsmouth, PO2
Park Gate, SO31

“This is directed toward the portsmouth's nort......”

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Nov 22,2024
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By: 'W'
Nov 22,2024
0 people found
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This is directed toward the portsmouth's north end brunch! The worst and the most scumbag people I had ever dealt with..... This is my months of honest experience and pure frustration dealing with beals. There are just too much to voice out here so I'll ...
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“Hanna from the letting side is brilliant at h......”

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Apr 06,2022
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Hannah
By: 'Martyn'
Apr 06,2022
0 people found
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Hanna from the letting side is brilliant at her job. Very professional and kind. The office in North End is very friendly and welcoming....
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“Amazing Service...”

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Jan 14,2022
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Hannah
By: 'Ellen Hayter'
Jan 14,2022
0 people found
this helpful
Hannah C has been amazing as our letting agent, she has gone above and beyond to help us in the current competitive market. Hannah from the get go was approachable and welcoming which is very rare these days. Thank you Hannah we will in future ...
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“Rude and unprofessional customer service...”

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Nov 07,2019
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By: 'B'
Nov 07,2019
0 people found
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Very sad experience because the agency let a house that was inhabitable. Very poor customer service, they speak over you and are rude....
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“Rude, they don't call back when they say and ......”

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Sep 25,2019
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By: 'Graham'
Sep 25,2019
2 people found
this helpful
Rude, they don't call back when they say and you are chasing them constantly. Happy to sell/rent the property but once you are in they have no care. No safety checks on the property prior to moving in. Inventory sent 17 days AFTER move in. ...
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“Shocking - Do Not Use them...”

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Dec 04,2018
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By: 'CGUY'
Dec 04,2018
3 people found
this helpful
Truly awful agent! They made no repairs to the property despite numerous requests, windows and doors would not seal properly, so property was freezing. They do not explain there fees on checkout, they utilise aggressive tactics to maximise there profit. They really should not be ...
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Comment on agent fees
Very high and hidden
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“Adraina Haggard and Emily Waldron cunningly took a sum of £500 ......”

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Aug 08,2017
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Adriana
By: 'BISI'
Aug 08,2017
6 people found
this helpful
Adraina Haggard and Emily Waldron cunningly took a sum of £500 from me for referencing in spite of the fact that I told them at my visit to their office on the 7th July and I told Adraiana that I have a CCJ that is pending ...
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Comment on agent fees
BAD
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“I have not had a good experience renting with Beals ......”

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Mar 10,2017
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By: 'Would'
Mar 10,2017
6 people found
this helpful
I have not had a good experience renting with Beals at all. At first it was just property maintenance that was below standard however, by the end of my tenancy, staff in branch were also completely incompetent. I had not hot water in December for ...
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Comment on agent fees
Initial fees were fine. Some fees weren't made clear. For example, charging for a reference when I moved.
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“The most unprofessional, disgusting level of service imaginable! I rented ......”

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Feb 19,2016
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matthew
By: 'Lee'
Feb 19,2016
4 people found
this helpful
The most unprofessional, disgusting level of service imaginable! I rented a place in North end, the boiler didn't work from day one, the shower was broken, the toilet leaked on the balcony and had been leaking for months which turned to green sludge. This was ...
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What agent could do to change your mind?
Fees are made up as they go along, Will try and add fees for anything they fancy.
Attached Filesnbsp;
Comment on agent fees
Fees are made up as they go along, Will try and add fees for anything they fancy.
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“I'm renting a house from this agent since first day ......”

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Nov 02,2015
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Mark
By: 'Jamila'
Nov 02,2015
3 people found
this helpful
I'm renting a house from this agent since first day we found that there is a lot of essues in the property starting from the front door broken the old equipment like shower boiler cooker .... Of course when we sow the house I didn't tray ...
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What agent could do to change your mind?
Simply they suppose to check every thing before they gave me the keys , the door very easy to find out that the whole lock need to be change the obliged me to use the window in staid for 2 days I leave my house open, check the oven extremely old and I can't use it no way to control the trmperature , the boiled very old the electrician as soon as he sow it he said this need to be changed, toilet door spent close no privacy , shower gives hot water 5 mn then 2 mn cold water they need to make sure that when someone asked for unfurnished house means no broken chairs left no bathroom dirty carpets no Broken Hoover left I wanted find imply space to put my furniture....
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Comment on agent fees
They got enough money from me to do them job but they didn't
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“I asked Beals if I could have a look at ......”

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Oct 22,2015
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matthew
By: 'Liz'
Oct 22,2015
0 people found
this helpful
I asked Beals if I could have a look at a flat or a studio flat, that I wanted to rent. Previous letting agents had showed me round awful properties. Matt Rudd told me about a lovely studio flat in Portsmouth in a nice location, ...
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“Hi,Just signed a tenancy agreement for a property tru ......”

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Sep 12,2015
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matthew
By: 'Laurentiu'
Sep 12,2015
0 people found
this helpful
Hi, Just signed a tenancy agreement for a property tru Beals. From Beals I have been in contact with Matthew Rudd and Mark. Matt was very helpfull with the papers and with all informations....
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“I have recently rented a flat from Beales and dealt ......”

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Jul 17,2015
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matthew
By: 'Helen'
Jul 17,2015
0 people found
this helpful
I have recently rented a flat from Beales and dealt with Matthew Rudd . He had been extremely helpful at all times and has managed to get things up and running within a week of viewing the flat . This is the quickest turn around I have ...
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“A very positive experience with Beals. We initially asked Matt ......”

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Jul 15,2015
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matthew
By: 'New-to-renting!'
Jul 15,2015
0 people found
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A very positive experience with Beals. We initially asked Matt to come and have a look at our property back in the Spring, wanting to get an idea of rent, fee's etc. We were not yet in the position to go ahead with the rental ...
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“From our first dealings with Ross Whelan we were very ......”

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Jul 03,2015
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By: 'Julia'
Jul 03,2015
0 people found
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From our first dealings with Ross Whelan we were very pleased to sell our home with Beals. Ross was thorough, knowledgeable and very likeable and most of all not all pushy. We negotiated a good price for the cost of selling and all the literature, ...
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“I was recently letting from Beals and have now moved ......”

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Jun 15,2015
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matthew
By: 'DH13'
Jun 15,2015
3 people found
this helpful
I was recently letting from Beals and have now moved on, having received my deposit back today. Firstly, they have very high fees (£480) which took a serious hit on my bank account, I'm sure this can't be the standard for other letting agents. Having got ...
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What agent could do to change your mind?
Far too high for the service I received.
Attached Filesnbsp;
Comment on agent fees
Far too high for the service I received.
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By: Mark @ Beals
Jun 22, 2015
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The property in question was an introduction property, and as such you are obliged to pay your rent directly to your landlord as after you move in we would not have any involvement in the tenancy, and as such is the reason that we do not hold spare keys as this is not a requirement, and the landlord would take care of this. The same would go for the inventory as the landlord would have undertaken this himself. In terms of the deposit, this was returned by ourselves with in the stipulated 14 d ...

“from our first meeting with Matthew he created the impression ......”

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Mar 30,2015
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matthew
By: 'david'
Mar 30,2015
0 people found
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from our first meeting with Matthew he created the impression of a person in his element giving advise and listen to our concerns. While we where unsure as to which type of management agreement to take out with Beals . Mathew took the time to explains ...
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“We were introduced to the property by Ross who arranged ......”

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Feb 16,2015
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By: 'Gordon'
Feb 16,2015
0 people found
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We were introduced to the property by Ross who arranged our viewing and subsequent visits. Throughout, Ross was professional, knowledgeable and polite answering any queries we put to him. During the course of the conveyancing all of the office staff were helpful in assisting us ...
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“The agent was very efficient and did his best in ......”

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Feb 13,2015
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matthew
By: 'Mirela'
Feb 13,2015
0 people found
this helpful
The agent was very efficient and did his best in helping us out. We signed the contract and got the keys for the property in less than a week so thumbs up for Matthew! We were very happy and we'll definitely go back to him ...
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“I received a great service from Mathew Rudd with great ......”

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Dec 14,2014
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matthew
By: 'Jainaba'
Dec 14,2014
0 people found
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I received a great service from Mathew Rudd with great customer service :-) when looking for rental property`. Well done mate !!!...
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“I am really happy with the house I am renting ......”

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Nov 20,2014
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matthew
By: 'Nancy'
Nov 20,2014
0 people found
this helpful
I am really happy with the house I am renting everything was really fast and moved in when promised estate agent was brilliant thank you matt Rudd ....
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Comment on agent fees
Very good
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“Agent was very professional.After first couple of viewings and ......”

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Nov 03,2014
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By: 'Lucas'
Nov 03,2014
0 people found
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Agent was very professional.After first couple of viewings and gathering all details about our needs managed to find property with ticked all boxes for us.Would recomend anytime...
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“beals estate agents london road northend are the best esate ......”

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Nov 03,2014
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matthew
By: 'vicky'
Nov 03,2014
0 people found
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beals estate agents london road northend are the best esate agents to use iv used them twice and iv never had a problem wen i moved in to my new home there was no messing aroung it was all straight forward the agent i had ...
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“I would not recommend Beals under any circumstances after the ......”

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Sep 29,2014
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By: 'Mrs'
Sep 29,2014
3 people found
this helpful
I would not recommend Beals under any circumstances after the issue l had with them this week, when they put a board up on private property and refused to remove it. Actually l called the office and had the misfortune to deal with Shawn, who ...
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What agent could do to change your mind?
Honesty all the way, just because l am female doesnt mean to say l cannot complain about unexceptable behaviour.
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“I have always found the management and staff to be ......”

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Aug 20,2014
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By: 'Don'
Aug 20,2014
0 people found
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I have always found the management and staff to be first-class., competent, and positive in their outlook. They sold a property for me in Portsmouth and gave me an accurate valuation, explained where any delays may occur and why. I can recommend this Company without ...
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Comment on agent fees
As agreed!
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“Matthew Rudd is fantastic he found me a property which ......”

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Aug 19,2014
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matthew
By: 'Jo'
Aug 19,2014
0 people found
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Matthew Rudd is fantastic he found me a property which we wanted in the price range we wanted and the property had only just came up for rent he contacted the landlady and asked if we could view we viewed that day put deposit down ...
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Comment on agent fees
Very good not over priced at all unlike others
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“I would like to say a massive thank you to ......”

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Jul 09,2014
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matthew
By: 'Carol'
Jul 09,2014
0 people found
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I would like to say a massive thank you to Matthew and Mark. I have just moved into the property I rented through them and they couldn't have been anymore helpful if they tried. They have kept me updated throughout the whole moving in process, ...
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“We would like to say a big thanks to matthew ......”

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Jun 19,2014
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matthew
By: 'sarah'
Jun 19,2014
0 people found
this helpful
We would like to say a big thanks to matthew from Beals. He has been brilliant throughout the hole process of us finding a property to rent. Always answered our calls and all the work he said was being done to the property has been ...
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“The agents were very efficient and always kept me informed ......”

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Jun 19,2014
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By: 'kylie'
Jun 19,2014
0 people found
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The agents were very efficient and always kept me informed of any updates, would recommend to others, as i was happy with the service and found it effective...
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“We would like to say a big thanks to Matthew ......”

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Jun 17,2014
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matthew
By: 'sarah'
Jun 17,2014
0 people found
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We would like to say a big thanks to Matthew from Beals. He has been brilliant throughout the hole process of us finding a property to rent. Always answered our calls and all the work he said was being done to the property has been ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Beals Independent Sales and Letting Agents, Portsmouth PO2 9AA



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