100% lettings valuation accuracy
82% lettings fee satisfaction
Barnard Marcus is your local Estate Agent in Surbiton. We've been established in the heart of Surbiton town centre for decades and with over 50 years combined experience, local Surbiton knowledge and a market leading portfolio of services, we'd love to help whether you are looking to sell, let, buy, rent ...
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Barnard Marcus is your local Estate Agent in Surbiton. We've been established in the heart of Surbiton town centre for decades and with over 50 years combined experience, local Surbiton knowledge and a market leading portfolio of services, we'd love to help whether you are looking to sell, let, buy, rent or require mortgage advice.
As part of a national network, we offer a wide range of home moving services to buyers and sellers, supporting you at every step of the process.
We have helped countless people sell or let their home, from first time buyers to home movers...whatever their circumstances.
We are located directly opposite Surbiton station and well as serving the Surbiton area, we also sell and let property in the surrounding areas including Berrylands, South Kingston, Thames Ditton, Long Ditton, Tolworth & Chessington,
We are always interested in hearing from anyone considering moving so please contact our busy and proactive team on 020 8390 8181 to discuss how we can help.
As part of a national network, we offer a wide range of home moving services to buyers and sellers, supporting you at every step of the process.
We have helped countless people sell or let their home, from first time buyers to home movers...whatever their circumstances.
We are located directly opposite Surbiton station and well as serving the Surbiton area, we also sell and let property in the surrounding areas including Berrylands, South Kingston, Thames Ditton, Long Ditton, Tolworth & Chessington,
We are always interested in hearing from anyone considering moving so please contact our busy and proactive team on 020 8390 8181 to discuss how we can help.
Latest Reviews
6th Nov 2023
reviewed by 'Anita'
5th Feb 2021
reviewed by 'Blake Mark'
22nd Oct 2020
reviewed by 'Geoff'
12th Mar 2020
reviewed by 'Jessica'
24th Jan 2019
reviewed by 'Carole'
21st Feb 2018
reviewed by 'Marwa'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 82% | £1,150 | £2,200 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 2 | 3 | 2 | 30 | 0 | 12 | 3 | 1 | 2 |
Areas covered
- KT6
- KT7
- KT5
- KT9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Oct 31,2014
Oct 31,2014
9
people found
this helpful
this helpful
They were excellent all the staff especially dale and Donna very helpful and polite
and have recommended them to neighbours selling their property...
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Oct 30,2014
Oct 30,2014
10
people found
this helpful
this helpful
Dale was proactive in seeing the transaction through to completion. The timelines were aggressive which required some unusual solutions to ensure that the deal did not fall apart. Dale further assisted after completion to resolve a remaining issue....
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Oct 30,2014
Oct 30,2014
3
people found
this helpful
this helpful
Carys provided an excellent service through out the whole process. She kept us informed every step of the way, she answered queries promptly. She was polite and cheerful. She understands the meaning of Customer Service....
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Oct 22,2014
Oct 22,2014
4
people found
this helpful
this helpful
Carys is enthusiastic and professional and she has supported us every step of the way. This process can be daunting for first time buyers and she has been patient throughout, accommodating every request, no matter how many times we asked to see the property - ...
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Sep 16,2014
Sep 16,2014
11
people found
this helpful
this helpful
We could not be happier with the quality and efficient service we received through Barnard Marcus! Dale and Carys were always willing to happily answer any questions we had and gave extra time and guidance in helping us purchase the right property. We managed to ...
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Sep 14,2014
Sep 14,2014
11
people found
this helpful
this helpful
Barnard Marcus were very helpful when selling the property of my late Mother. The presentation that the agents gave about how they sell properties was most informative and was one of the reasons I chose them. Not only did they explain the way the company ...
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Sep 12,2014
Sep 12,2014
11
people found
this helpful
this helpful
My first contact was with Dale Woods who responded very quickly to come and view the flat and then put it on the market. A very well presented package was given to me and we were able to negotiate on commission. Quick action was taken ...
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Comment on agent fees
The flat was difficult to value in the first instance as no properties in the block had been sold for a while. At first it was put on at ‚£400k but feedback suggested it was overpriced and I was recommended to drop to ‚£375k. This brought in more viewers but as the flat needs a lot of upgrading it went for ‚£350k. I was advised to reject offers at ‚£340k and I was happy that the agency was able to negotiate to ‚£350k.
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Sep 11,2014
Sep 11,2014
4
people found
this helpful
this helpful
Carys Doyle of Barnard Marcus was the most helpful person i have met in my life she deserves a gold star for her sales technique ,she kept me informed at all times on a regular basis,regarding the purchase of 3 Knole House,and subsequently the ...
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Aug 31,2014
Aug 31,2014
3
people found
this helpful
this helpful
Dearbhla Stroud was extremely helpful in our mission to find a property in the 3 weeks that we had. Once we found the one we wanted she went out of her way to ensure everything was running smoothly with the references and deposit for the property ...
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Aug 30,2014
Aug 30,2014
12
people found
this helpful
this helpful
Donna Brunton, senior sales agent, appears like any other estate agent. With her cream MINI full of Starbucks cups and her hands clutching onto her mobile phone as if she was about to receive a phone call from the Queen.
However, she's more like a ...
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Aug 15,2014
Aug 15,2014
12
people found
this helpful
this helpful
We just finalised a contract exchange and we secured our mortgage via Barnard Marcus. Initially we were dealing with Jason Hanley who was quite helpful but half way through the process Dale Wood took over.
Dale was always ready and willing to do his best ...
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Aug 01,2014
Aug 01,2014
13
people found
this helpful
this helpful
I saw the property on an open day, which was well managed to ensure the number of people in the property at any one time was limited to ensure everyone was able to have a proper look around and could speak with the agent.
The ...
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Jul 30,2014
Jul 30,2014
13
people found
this helpful
this helpful
I came in contact with both DALE WOODS and Carys Doyle when purchasing a property in Teddington. Initially, Carys was my point of contact. I found her professional, approachable, friendly and extremely helpful. Once negotiations began, DALE WOODS took the lead and thereon, through some ...
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Comment on agent fees
I was the purchaser, i have no ideas about the agents fees.
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Jul 27,2014
Jul 27,2014
13
people found
this helpful
this helpful
Having just completed a flat sale through Barnard Marcus (Surbition) I can only rate my experience of them as outstanding. Right from the initial valuation through to completion they were at all times professional, dedicated and supportive, keeping me informed of progress in a timely ...
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Jul 25,2014
Jul 25,2014
12
people found
this helpful
this helpful
Jason was my 1st contact at BM . He was upbeat, enthusiastic and positive about what BM could do to ensure that they found a prospective buyer and provide assistance with the process of selling my flat. After a buyer was found and the purchase price ...
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Jul 24,2014
Jul 24,2014
13
people found
this helpful
this helpful
We have recently sold (completion date approaching) our flat in Surbiton and chose to use Barnard Marcus based in the town. We chose them because of the enthusiasm and professionalism that they showed when we were looking to sell our flat. Since choosing them we ...
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Jul 24, 2014
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(1)
Hi Rob and Geoff,
What a fantastic review of Barnard Marcus and especially Carys. I know that she worked incredibly hard throughout the transaction and I'm glad that we managed to help you move without too much stress.
If you're ever in Surbiton again please pop in and say hello.
Thanks for choosing Barnard Marcus.
Kind regards
Dale ...
Jul 21,2014
Jul 21,2014
14
people found
this helpful
this helpful
Dale and his team did an excellent job in selling our property. We were impressed with the clarity, responsiveness, professionalism and ease of service right from the very beginning. Not only was Barnard Marcus excellent in supporting our sale where we were paying for the ...
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Jul 17,2014
Jul 17,2014
14
people found
this helpful
this helpful
We live outside the UK. Dale's constant communication, not only with us, but with our solicitor and the buyers was invaluable. Without this communication and his 'can do' attitude the process would have been intolerable....
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Comment on agent fees
For the amount of work required to secure the sale of our property we were more than happy to pay the fee.
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Jul 24, 2014
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Hi Graeme,
I just wanted to say thank you very much for your glowing review. It was, at times, quite possibly the most stressful transactions I've had for a long time but I'm so pleased that we managed to reach the finish line eventually.
We all wish you all the best for the future.
Kind regards
Dale ...
Jul 15,2014
Jul 15,2014
13
people found
this helpful
this helpful
Overall, the agent did an outstanding job. the correct level of support, advertising, care and pushing the process along, carefully....
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Jul 14,2014
Jul 14,2014
14
people found
this helpful
this helpful
Before singing up with BM, Dale had done extensive research, which made me feel confident in my choice of agent. The photographs and details were professional. Both Dale and Carys kept me fully informed through the process and kept the momentum going with all parties, ...
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Comment on agent fees
Slightly higher than some of the other local agents although well worth it given the service.
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Jul 10,2014
Jul 10,2014
13
people found
this helpful
this helpful
Both Carys and Dale were extremely helpful, clear and efficient. Always available and easily contactable. Really friendly and professional with an energetic and positive approach to all aspects of the sale and at all stages of the property sale. Very grateful for all their hard ...
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Jun 30,2014
Jun 30,2014
12
people found
this helpful
this helpful
Dale was very helpful and quick to respond to any questions and queries I had. He worked well with my solicitor to keep things running smoothly and I appreciated his friendliness....
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Jun 27,2014
Jun 27,2014
14
people found
this helpful
this helpful
Lots of viewing in a short amount of time, amazing offer achieved, presentation of flat on website very nice. few delays with sale but nothing to do with agents.
Overall pleased with the result, many thanks...
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Jun 20,2014
Jun 20,2014
13
people found
this helpful
this helpful
Helpful, cheerful and efficient. I felt like both Dale and Carys did their best to make the transaction as swift as possible and to work around the hurdles encountered on the way. Globally very happy with Barnard Marcus....
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Jun 09,2014
Jun 09,2014
13
people found
this helpful
this helpful
Having found the house we wanted to buy and had an offer accepted we needed to get our house under offer quickly and Dale helped guide us through the marketing process quickly and easily. They got the right type of interested viewers through the door ...
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Jun 05,2014
Jun 05,2014
13
people found
this helpful
this helpful
I'd just like to place on record how hard Dale has worked on my transaction. I think we all thought it would be a quick and easy sale, which in fact it turned out not to be, but Dale has shown unparalleled drive and commitment ...
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Jun 04,2014
Jun 04,2014
13
people found
this helpful
this helpful
Fantastic agent. I was very pleased after selling my property for more than expected. Very good communication and excellent advice form the agent for a reasonable fee....
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May 21,2014
May 21,2014
16
people found
this helpful
this helpful
Dale is a super star! The process of buying a new home can be very stressful, however, Dale was extremely proactive and really helped move things forward. He is a strong communicator. He always called me straight back and I never had to chase him. ...
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Jul 13,2013
Jul 13,2013
3
people found
this helpful
this helpful
Terrible service from day one. They never turned up for viewing and when offers were made and accepted suddenly property not available. No contact suspect backlanders. Will be reporting them but suspect get no where. Don't trust them ever....
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What agent could do to change your mind?
Being honest. Sack that terrible Michelle and the blond man, dale or similar.Attached Filesnbsp;
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May 07,2010
May 07,2010
1
people found
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this helpful
I have recently rented a property from them, Surbiton branch, and I am currently having various issues with them. Not only have they blatantly lied when I have clearly told them many times and on various occasions the reasons I wanted to move was to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:25 PM 05/12/2016 by Dale Woods
