50% lettings valuation accuracy
80% lettings fee satisfaction
No company information
Latest Reviews
29th Nov 2024
reviewed by 'Niko'
29th Dec 2022
reviewed by 'Alistair'
1st Dec 2022
reviewed by 'Felicia'
11th Nov 2022
reviewed by 'Martina'
7th Nov 2022
reviewed by 'Newman'
Opening Hours
Address
Barnard Marcus
50 Lower Addiscombe Road
Croydon
Greater London
CR0 6AA
0208 6809226
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 80% | £900 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 5 | 4 | 9 | 2 | 8 | 2 | 2 | 5 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
May 23,2016
May 23,2016
1
people found
this helpful
this helpful
My experience with the Croydon team was exceptional. From the very start Barnard Marcus where attentive and great listeners which is very rare in estate agency. They recommended some great conveyancers which made the process seamless and therefore thoroughly recommended. I will now recommend Barnard ...
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Oct 08,2014
Oct 08,2014
4
people found
this helpful
this helpful
I have been totally disgusted with the service I have received from Barnard Marcus. The sales staff are useless - turning up to properties without evening knowing the basics about them. No idea of service charges, lease hold, ground rent etc. The sales people seem ...
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What agent could do to change your mind?
They could have done....something, anything! Contact me. Get back to my emails. Have politer staff who know what they are talking about. Make me feel valued and not totally ripped off. The list if endless of the things they could do better. I honestly can't think of a single thing they actually do well....Attached Filesnbsp;
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Aug 18,2014
Aug 18,2014
2
people found
this helpful
this helpful
Their lettings department is awful, the agent we had to work with has only been there 2 weeks and got everything wrong, even put our holding deposit against the wrong property then refused to refund us.
I had to raise the issue to their manager and ...
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What agent could do to change your mind?
Lied less, been more competent, allowed us to talk to the landlord instead of playing us off against each other.Attached Filesnbsp;
Comment on agent fees
‚£550 for a simple 10 month let is very high
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Aug 17,2013
Aug 17,2013
4
people found
this helpful
this helpful
This branch of Barnard Marcus should not even be allowed to be in business. They put up a property pn their web site that they had already got an offer on and tried to use us to get more money out of the buyer. They ...
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May 17,2013
May 17,2013
0
people found
this helpful
this helpful
The current staff are good if you give them a nudge. They have all the services required to make the transaction go smoothly. Would i use them again? Yes.. but i would keep communications going to ensure a good service....
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Apr 26,2013
Apr 26,2013
4
people found
this helpful
this helpful
Barnard Marcus are very poor at returning calls. The women there are curt, will not pass messages on request, somewhat sarcastic and generally uncooperative and disrespectful. I also like to be called Mr rather than by my first name by people half my age or ...
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What agent could do to change your mind?
Should have been more helpful and politeAttached Filesnbsp;
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Apr 23,2013
Apr 23,2013
3
people found
this helpful
this helpful
Hi
I am very disappointed with the current sales team. Previous staff were good, but they change a lot and the ones working there at present do not look after their buyers properly.
My sale fell through because they did not tell the seller to ...
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What agent could do to change your mind?
When a buyer is going through procedures to buy a property - ensure the seller removes it from the market completely!!!Attached Filesnbsp;
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Oct 22,2012
Oct 22,2012
7
people found
this helpful
this helpful
These guys are so unprofessional it is shocking.
They told us the vendor had accepted our offer and then tried to pressure us into using their mortgage provider services (illegal). We declined. They then kept the property on the market and advised the vendor to ...
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Sep 10,2012
Sep 10,2012
7
people found
this helpful
this helpful
Crooks, liars and cheats... Barnard Marcus lied to us all the way through. When our property fell through we were beyond belief being that we had paid £1200 to them for bad advise and emotional blackmail! We are a young first time buying couple and they ...
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What agent could do to change your mind?
Not lied!Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
