100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
80% lettings fee satisfaction
No company information
Latest Reviews
16th Jan 2023
reviewed by 'Grace M'
28th Apr 2021
reviewed by 'Graham'
15th Sep 2015
reviewed by 'Tony'
12th Sep 2015
reviewed by 'Zoe'
12th Sep 2015
reviewed by 'Ed'
Opening Hours
Address
Andrews
11 Bath Road
Cheltenham
Gloucestershire
GL53 7HG
01242 253123
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £250,000 | £250,000 |
| Lettings | 100% | 80% | £420 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 0 | 18 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Jan 16,2023
Jan 16,2023
0
people found
this helpful
this helpful
Just moved to Cheltenham and used Andrews as my letting agent!
Had Holly as main point of contact and she was totally wonderful.
I had lots of questions and she was always happy to answer them and if she didn't have the answer straight away, ...
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Apr 28,2021
Apr 28,2021
0
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As a landlord I have found the letting services offered by Andrews Cheltenham to be second to none, highly efficient and very professional. In particular, for my last end of tenancy and sorting out the deposit, I found Jodie to be very supportive and gave ...
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Sep 15,2015
Sep 15,2015
0
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Andrews was not my first choice as a letting agent, I have been using another local agent for over ten years but when they were unable to find a new tenant I turned to Andrews. They (Tigger Lloyd) found one in quick time and whilst ...
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Sep 12,2015
Sep 12,2015
0
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Tigger Lloyd is a very thoughtful and hard working member of Andrews. She is an asset to the team at Andrews and no job is too big or too small for her to complete. She has made mine and my fiance's move into our property ...
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Sep 12,2015
Sep 12,2015
0
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Tigger proactively sourced a rental property for me which met all of the criteria I was looking for. From the initial viewing, through arduous negotiations with the Landlord, Tigger made the process exceptionally smooth and hassle free (even when I was away on holiday!). Tigger ...
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Comment on agent fees
Fees slightly too high. ‚£100 less is acceptable.
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Aug 18,2015
Aug 18,2015
3
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Sale through Andrews. The early part of marketing and finding a purchaser was through Mike. This was quick and straightforward so no problems.
There were some delays in between accepting the offer and completion. These delays were nothing to do with Andrews. Rachael was excellent ...
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Jul 28,2015
Jul 28,2015
0
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Both Tigger and Vicky have been very professional to deal with in the short time I have been with Andrews. They provided a suitable tenant within a promised timescale. Communication has been excellent which is essential for a landlord who is not located in the ...
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Jun 30,2015
Jun 30,2015
0
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Tigger Lloyd was a real pleasure to deal with when going through the process of renting a house in Prestbury. She was very enthusiastic, friendly and seemed genuinely interested in our search and requirements. There was no feeling of rushing and we had to ask ...
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Jun 02,2015
Jun 02,2015
0
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We have used Andrews for 3 years now to find and vet tenants, and we are highly impressed. From the first viewing the agents were very professional, personable and most importantly very reassuring and responsive to any queries. They set a good and fair rent, which ...
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Comment on agent fees
The fees were fair and equitable, you get what you pay for
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May 13,2015
May 13,2015
0
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As a first time tenant in the Cheltenham area and my first time using a letting agent my partner and I found the service from Andrews to be excellent. All of the staff were friendly and nothing was too much trouble. I would have no ...
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Comment on agent fees
I think fees are relative to the property you are renting/buying and Andrews get the result you want and give the service you expect.
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May 11,2015
May 11,2015
0
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I have been using Andrews to let my property for 5 years and I have been pleased with the service the Andrews team have given, although my lets have been relatively short term (6 to 12 months). Recently my latest tenant moved out. Tigger quickly found a new ...
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Comment on agent fees
Fees tend to be high but Andrews get results
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Apr 21,2015
Apr 21,2015
0
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I dealt with Tigger for my search in finding a property in Cheltenham. From start to the end, Tigger has been a very professional person to deal with, answered all questions to its extent and always satisfied myself as a customer. She took her time ...
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Comment on agent fees
I think the fees charged are a bit high compared to other agencies.
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Apr 13,2015
Apr 13,2015
0
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Pleasant, efficient and professional
All team members have been excellent
We have a fully managed contract, and all problems have been swiftly dealt with
Very happy - would recommend to other landlords...
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Comment on agent fees
Good advice given
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Apr 08,2015
Apr 08,2015
0
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Excellent support in showing the property and even more helpful providing all the information I needed. Both Tigger and Yvette helped me a lot with everything since I was a newcomer in the UK. Because of them I was able to settle down faster than ...
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Apr 08,2015
Apr 08,2015
0
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Tigger and the whole team were amazing. They really pushed everything through as fast as they could, and they kept in contact with me constantly. Tigger was lovely when she was showing me the property, she was fun and enthusiastic and really listened to what ...
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Mar 25,2015
Mar 25,2015
0
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People at Andrews have been very professional and helpful. Relocating from abroad, a few bureaucratic issues have slowed down the process but Andrews' staff helped sort things out quickly.
When we went for a visit with Tigger and asked to view one more property, we ...
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Mar 08,2015
Mar 08,2015
0
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We are delighted with the service we have received so far from Andrews Lettings. We initially tried to sell our property through Andrews Estate agents but decided to try to let the property instead. Tiger was very helpful and talked us through the options for ...
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Mar 05,2015
Mar 05,2015
0
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Everyone at Andrews is very professional, helpful and efficient. They gave us a huge help which we will never forget. Everything was sorted within 5 days. Tigger was very friendly and quick, made a perfectly good job and it was a pleasure to had our renting ...
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Mar 05,2015
Mar 05,2015
0
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Tigger was fantastic through the whole process, made sure we had all the information we needed and was always on hand to help when we needed assistance.
Even came and viewed a property with us late in the evening well past her working hours. As ...
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Mar 02,2015
Mar 02,2015
4
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Excellent service form first meeting through to completion. Very useful viewing feedback and via their web site and amazing number of organised visits....
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Feb 25,2015
Feb 25,2015
0
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Tigger was very professional and efficient. She managed to let my property within 7day the whole experience was a pleasure and would definitely recommend to friends and family....
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Jan 08,2015
Jan 08,2015
0
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Everyone at Andrews has been a pleasure to deal with, putting me at ease and explaining everything patiently, clearly and concisely. Everything was handled quickly for the Xmas period, though the only thing I found when I went to the Council for my Tax number ...
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Comment on agent fees
Fees are steep but I did get a discount for December takeover.
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Jan 05,2015
Jan 05,2015
0
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I visited Andrews office in Cheltenham and firstly thought the atmosphere as a whole in the office was great. Secondly a representative of the company (Tigger Lloyd) stood up and came straight over and asked if they could be of assistance, which given the poor ...
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Dec 11,2014
Dec 11,2014
0
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Andrews have provided a very good service in the capacity of lettings agent as a tenant. The team are very friendly and helpful, and are quick to call back when resolving any questions....
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Comment on agent fees
‚£100 contract renewal will be double what other agents have charged me in the same area.
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Nov 26,2014
Nov 26,2014
0
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Tigger has been very professional, but at the same time, very helpful with a friendly approach. All my queries and problems have been actioned quickly and efficiently. I have also been in contact with Kerry, Vicky and Hollie-Martine, who have also been very professional. It ...
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Nov 26,2014
Nov 26,2014
0
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Lady called Tigger Lloyd "dealt" with me in a very friendly and professional manner.
Would without reservation recommend using her....
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Nov 22,2014
Nov 22,2014
0
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I have been using local agents to rent my flat for the past 10 years and have to say that the staff at Andrews Lettings have proved to be head and shoulders above the others. Emma and Vicky have been my main contacts and they have ...
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Comment on agent fees
Fair
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Oct 18,2014
Oct 18,2014
0
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the staff at andrews bath road cheltenham have been very good in looking me for some years now. always helpful and friendly,and of course professional. i would highly recommend any future landlord or landlady to contact the staff at the bath road branch. i ...
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Comment on agent fees
the fees seem expensive however thats just the way things are. but you do get a fantastic service from the staff and the level of care and professionalism is second to none.
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Oct 18,2014
Oct 18,2014
2
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I have had positive, constructive and courteous experience with all of the Andrews Lettings staff, each step of the "find a tenant" service was informative and professional, and I felt I was updated with regular contact and timescale.
Maybe I have been lucky with my ...
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Comment on agent fees
I think the basic fees are a little high, but negotiated a lower fee as a returning customer, the competition is now strong in this field and the choice is growing fast therefore Andrews must stay competitive.
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Oct 16,2014
Oct 16,2014
0
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Telephone communication with Tigger was excellent and everything went smoothly with the let of my property to the current tenants. Tigger is always friendly and enthusiastic and I have no hesitation is recommending her to landlords and tenants.
The only improvement to the service I ...
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Comment on agent fees
Although I negotiated a discount, the fees are still quite high compared with the many other agents around now. I have not used another Cheltenham agent, so cannot compare the service given by them.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
