Andrews
Princes Buildings, Bath, BA1
3.9/5, 48 reviews
73% recommended
75% sales valuation accuracy
100% sales fee satisfaction
80% lettings valuation accuracy
88% lettings fee satisfaction
A fantastic branch in Bath providing the best service. show more A fantastic branch in Bath providing the best service.

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Latest Reviews

View all Reviews 48
25th Oct 2023
reviewed by 'Clink'
“Emily from Andrews is a professional in apartment renting. Had a good experience with her when viewing the apartment, very ......”
24th Jan 2022
reviewed by 'Jonathan'
“Thank you Ross,Friendly and very professional!Much appreciated his time and patience as well as his proactive understanding of ......”
27th Jun 2021
reviewed by 'Zoe Fear'
“I have been carrying out property inspections on behalf of agents for 4 years in the southwest of England and meeting ......”
20th Aug 2020
reviewed by 'Mark'
“Unable to progress a purchase as we're unable to contact Andrews and confirm our position on our sale with them....”
7th Feb 2020
reviewed by 'Toby'
“Andrews has simply been unprofessional. Throughout the tenancy, they have failed to support me as a tenant. There were a ......”
4th Feb 2020
reviewed by 'Vicci'
“Wish there are negative points to give! Andrews office in central Bath (Princes Buildings) accepted my offer on a flat ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Andrews
1 Princes Buildings, George Street
Bath
Somerset
BA1 2EY
01225 466182

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 100% £220,000 £300,000
Lettings 80% 88% £550 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 3 9 6 5 1 8 1 5 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings
Rankings
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Latest Properties

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“Myself and my partner found and fell in love with ......”

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Apr 18,2013
Minithumbdown
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Natasha
By: 'Megan'
Apr 18,2013
2 people found
this helpful
Myself and my partner found and fell in love with a property on right move.com, and then sadly realised it was with Andrews. Despite our wariness (we were advised by friends and even the taxi driver who dropped us off at the property to ...
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What agent could do to change your mind?
They could give me my holding fee back as it is unfair to keep it. They could also be more helpful over the phone. On top of this, they could have offered us options such as a bigger deposit, rent upfront. They chose not to do any of this.
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By: Customer Services
Apr 19, 2013
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Dear Miss Tinsley, We are sorry to hear of these comments about our Bath branch and your experience of renting a property through them, we take all comments and feedback seriously and therefore we would like to ask you to contact our Customer Services Department by emailing [email protected] and we will invesigate this matter further. Many Thanks . ...

“This is about the fourth or perhaps fifth time I ......”

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May 08,2012
Minithumbup
By: 'Belinda'
May 08,2012
0 people found
this helpful
This is about the fourth or perhaps fifth time I have used this office for purchases. While I have not always been satisfied with Andrews as Letting Agents, I am always very satisfied with their service as Sales or Purchasing Agents. In particular, I have ...
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“The drop down menu for capacity used does not cover ......”

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Mar 22,2012
Minithumbup
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Rosie
By: 'Cooper'
Mar 22,2012
5 people found
this helpful
The drop down menu for capacity used does not cover intended purchase which fell through! Despite the fact that I decided to pull out because of a surveyor's report, the staff at Andrews could not have been more helpful. From the initial contact, we experienced ...
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“Sarah Carpenter was very informative and helpful in all telephone ......”

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Feb 03,2012
Minithumbup
By: 'Julia'
Feb 03,2012
4 people found
this helpful
Sarah Carpenter was very informative and helpful in all telephone and face to face conversations We had with her. What I found especially excellent service was her weekly catch up telephone calls this was extremely good customer service. I didn't have anywhere near that level ...
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“Most happy from beginning to end - we have been ......”

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Oct 31,2011
Minithumbup
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Rosie
By: 'SMann'
Oct 31,2011
0 people found
this helpful
Most happy from beginning to end - we have been well looked after by Rosie and the team. Many thanks & well done for such a speedy sale and achieving a higher price than was expected !...
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“I would like to thank the wonderful Sarah Carpenter for ......”

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Sep 12,2011
Minithumbup
By: 'Alex'
Sep 12,2011
0 people found
this helpful
I would like to thank the wonderful Sarah Carpenter for all her help - and patience in our recent purchase of a beautiful but run down maisonette in Bath. Although it had lots of potential, the property was in a very sorry state and required ...
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“Just a quick note to say Rosie was professional and ......”

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Aug 22,2011
Minithumbup
By: 'Nev'
Aug 22,2011
0 people found
this helpful
Just a quick note to say Rosie was professional and easy to work with. She also moved things on when things were stuttering with the solicitor - Thanks Rosie....
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“We rented a house using Andrews as the agent, with ......”

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May 17,2011
Minithumbdown
By: 'TP'
May 17,2011
1 people found
this helpful
We rented a house using Andrews as the agent, with Andrews collecting the rent and the deposit and the landlord carrying out any repairs. Be very wary of this arrangement as if there's a problem, then Andrews say contact the landlord, if the landlord then ...
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“I dealt with Sarah Carpenter while looking for a property ......”

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Apr 13,2011
Minithumbup
By: 'Liz'
Apr 13,2011
0 people found
this helpful
I dealt with Sarah Carpenter while looking for a property in Bath. She was very efficient in keeping me informed of new properties to the market and in arranging swift viewings. She proactively contacted me and continued to send me properties. My situation meant I ...
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“Sarah was extremely helpful, always on time and very knowledgeable ......”

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Mar 05,2011
Minithumbup
By: 'Natalie'
Mar 05,2011
0 people found
this helpful
Sarah was extremely helpful, always on time and very knowledgeable about the properties and the area. I will use them again for my next purchase because of this....
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“Sarah Carpenter was very helpful in my property search, going ......”

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Feb 09,2011
Minithumbup
By: 'AH'
Feb 09,2011
0 people found
this helpful
Sarah Carpenter was very helpful in my property search, going out of her way to try to find the right place for us. Very helpful. ...
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“I have got to be one of the happiest people ......”

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Feb 03,2011
Minithumbup
By: 'Patsy'
Feb 03,2011
0 people found
this helpful
I have got to be one of the happiest people in Bath - and much of that is thanks to Sarah (and Lucy and all the others I spoke to during the purchase of a beautiful flat). Sarah was professional but also friendly, patient and ...
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“Disinterested from start to finish in dealing with us. Luckily ......”

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Aug 31,2010
Minithumbdown
By: 'Mark'
Aug 31,2010
2 people found
this helpful
Disinterested from start to finish in dealing with us. Luckily we had a contactable landlord who was able to help with problems. On checkout they tried anything to keep some of the deposit - again luckily we were checking out a few days before the ...
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By: chrisp
Jan 27, 2011
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As a landlord, too many times do I see the dirt of tenants who have no clue as to what is clean when they leave a property. I am sure they would complain if it was as dirty when they arrive in the property. Clueless most of them. ...

“...”

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Jun 25,2009
Minithumbdown
By: 'Darrenxtrm'
Jun 25,2009
0 people found
this helpful
...
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“Avoid Avoid Avoid.They do a very very basic inventory ......”

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Sep 17,2007
Minithumbdown
By: 'Scmmd'
Sep 17,2007
2 people found
this helpful
Avoid Avoid Avoid. They do a very very basic inventory with you when you check in and mark everything as in "new" condition, even if it really isn't. You have to point things out to them. With us the whole thing took maybe 15 minutes. Then ...
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By: disparing
Mar 07, 2014
View all comments (4)
I'm currently having exactly the same problems with the return of my deposit. I have challenged them over the retentions, asked for evidence of works, and haven't had a response in days. Whether you are a landlord or a tenant - avoid Andrews letting. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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No procedure set.
Last updated at 2:33 PM 02/04/2015 by Stuart Riddell

Awards won by Andrews, Bath BA1 2EY



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