Allen Heritage Estate Agents
Shirley, Croydon, CR0
4.8/5, 137 reviews
99% recommended
93% sales valuation accuracy
97% sales fee satisfaction
80% lettings valuation accuracy
99% lettings fee satisfaction
Our local branches pack a powerful punch when it comes to marketing your property! With highly experienced staff and a wealth of local knowledge it is clear why we have been entrusted with so many Sole Agency instructions and why we have so many properties currently under offer or let. ... show more Our local branches pack a powerful punch when it comes to marketing your property! With highly experienced staff and a wealth of local knowledge it is clear why we have been entrusted with so many Sole Agency instructions and why we have so many properties currently under offer or let. With Sales, Letting and Mortgage Broking all under one roof it really couldn’t be more simple. Your local Independently agent owned since 1998. Call your local branch today and we will get you moving.

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Latest Reviews

View all Reviews 137
21st Jul 2022
reviewed by 'Jay'
“Would love to thank Den and team for helping us move in quickly and efficiently. Very knowledge and very understandable....”
10th Jun 2022
reviewed by 'John'
“Sold my property using them. Was a tricky property to sell but staff stayed focused on getting it done. Post ......”
11th Feb 2022
reviewed by 'Very happy client'
“My experience with the team at Allen Heritage, was great from the moment I made an offer until my property ......”
16th Jul 2021
reviewed by 'Leila'
“The service received from Allen Heritage from Luke's valuation, to the viewings with Elaine and Dawn, all the way through ......”
17th Feb 2021
reviewed by 'Lyndsey'
“Allen Heritage were fantastic from the beginning of the process to the end! The marketing was fantastic and we were ......”
30th Oct 2020
reviewed by 'Wendy'
“The team at Allen Heritage excelled our expectations throughout the process of selling our late Father's home. They dealt with ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Allen Heritage Estate Agents
151 Wickham Road, Shirley
Croydon
Greater London
CR0 8TE
020 8656 2525

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 97% £270,000 £685,000
Lettings 80% 99% £695 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
34 0 16 1 57 0 26 0 2 1
Areas covered
  • CR0
  • Croydon
  • Shirley
  • Addiscombe
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TDS
Rankings
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Estate agents
Letting agents
Latest Properties

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Shirley, CR0
West Wickham, BR4

“From the first time we met Tina we felt she ......”

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Feb 15,2015
Minithumbup
By: 'Deb'
Feb 15,2015
0 people found
this helpful
From the first time we met Tina we felt she held a genuine interest in wanting to know the level of service we needed from an agent. She recognized that a personal touch made us feel at ease and kept in close contact with us. ...
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By: Allen Heritage
Feb 16, 2015
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Thank you so much for your comments, really good to hear that you were happy with the team. ...

“Poor service agent didnt know anything about the property didn't ......”

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Feb 09,2015
Minithumbdown
By: 'Charman'
Feb 09,2015
1 people found
this helpful
Poor service agent didnt know anything about the property didn't have keys to back door to look at garden nor did he have keys to garage. We put offer in for rental and didn't even get a call/email to say we hadn't been successful ...
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By: Allen Heritage
Feb 10, 2015
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We are very sorry that you feel that our service was not to its usual high standard. Please could you contact us with details of the circumstances so that we can thoroughly investigate the situation? Unfortunately we can not find a property or viewing that tally's with these circumstances. Thank you and we hope to hear from you soon. ...

“We hadn't planned to move, but our perfect house, marketed ......”

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Nov 13,2014
Minithumbup
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Luke
By: 'Jane'
Nov 13,2014
0 people found
this helpful
We hadn't planned to move, but our perfect house, marketed by Allen Heritage, came up, we made an appointment with Ben and made an offer the same day. Allen Heritage saw us through the process of getting ours house on the market by the end ...
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By: Allen Heritage
Nov 13, 2014
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Really pleased to hear that you have the house you want and I hope the builders finish soon! Thanks so much for your comments! ...

“I can keep this simple; both Tina and Barbara were ......”

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Nov 12,2014
Minithumbup
By: 'ABS'
Nov 12,2014
0 people found
this helpful
I can keep this simple; both Tina and Barbara were bloody good. Starting with the basics, when they said they'd do something, it got done; no chasing required. They recommended a surveyor, who was in turn a total pro and pursued my interests beyond my ...
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By: Allen Heritage
Nov 12, 2014
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Really pleased to hear that you had such a great experience with us! Tina & Barbara are delighted with your feedback - thank you. ...

“I cannot recommend Tina Baylis highly enough. She is an ......”

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Nov 11,2014
Minithumbup
By: 'Seller'
Nov 11,2014
0 people found
this helpful
I cannot recommend Tina Baylis highly enough. She is an expert in her field - you will feel 100% confident that your sale is being handled with the utmost intelligence and professionalism. She goes above and beyond in her role and has the personal touch, and ...
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By: Allen Heritage
Nov 11, 2014
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That is lovely to hear, Tina and Barbara are delighted with your feedback! Thank you ...

“In all of my dealings with Denny and Barbara at ......”

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Nov 10,2014
Minithumbup
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Denny
By: 'Jeremy'
Nov 10,2014
0 people found
this helpful
In all of my dealings with Denny and Barbara at the Beckenham branch of Allen Heritage, communications have been clear, helpful and professional. They have also been prompt in addressing concerns or queries and very courteous, qualities appreciated but sometimes overlooked in the general stressfulness ...
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By: Allen Heritage
Nov 10, 2014
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Thanks Jeremy! Really pleased to hear it and we appreciate you taking time to leave your review! ...

“My experience with your West Wickham Office was always helpful ......”

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Oct 27,2014
Minithumbup
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Luke
By: 'mary'
Oct 27,2014
0 people found
this helpful
My experience with your West Wickham Office was always helpful and polite from the outset Luke when he did the valuation Tina for her help in trying to find me a property for rent. I found the staff that I dealt with be it on ...
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By: Allen Heritage
Nov 10, 2014
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Mary, great to hear your feedback and it was a pleasure dealing with you! ...

“Denny was extremely efficient once an offer was made in ......”

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Oct 12,2014
Minithumbup
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Denny
By: 'Mr'
Oct 12,2014
0 people found
this helpful
Denny was extremely efficient once an offer was made in getting all the necessary points carried out, keeping us fully informed and gave us very good communication. Because of all this we trusted him in taking on the property as managed which we hadn't previously ...
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By: Denny
Oct 17, 2014
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Thanks Mr & Mrs Wright! Glad to hear you were pleased with the service. ...

“Tina, Luke and Barbara were all very efficient and professional. ......”

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Aug 11,2014
Minithumbup
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Luke
By: 'debs'
Aug 11,2014
0 people found
this helpful
Tina, Luke and Barbara were all very efficient and professional. The service they gave me was excellent. I felt that they were doing all they could to make my move as stress free as it could be. They always returned calls and answered any questions ...
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“Great communication provided by Denny Ferrera throughout the letting process. ......”

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Aug 10,2014
Minithumbup
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Denny
By: 'Yetunde'
Aug 10,2014
0 people found
this helpful
Great communication provided by Denny Ferrera throughout the letting process. Really appreciated the very detailed and thorough inventory listing on check-in. Would happily use Allen Heritage Estate Agents again and would recommend them....
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“Barbara and Tina were both extremely helpful and mindful of ......”

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Aug 07,2014
Minithumbup
By: 'Trevor'
Aug 07,2014
0 people found
this helpful
Barbara and Tina were both extremely helpful and mindful of our situation in a somewhat protracted purchase. They were very quick to get answers from the vendor and always kept us updated about progress. I would have no qualms about using them again....
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“I found the services of Allen Heritage excellent. In my ......”

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Aug 05,2014
Minithumbup
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Luke
By: 'Irene'
Aug 05,2014
0 people found
this helpful
I found the services of Allen Heritage excellent. In my opinion, they went over and above what I would have expected from an Estate Agent. Luke Sellick first viewed the property and took photographs, etc., so it could be marketed, he was very courteous, helpful ...
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“The experience with Allen Heritage from start to finish was ......”

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Jul 24,2014
Minithumbup
By: 'Mr'
Jul 24,2014
0 people found
this helpful
The experience with Allen Heritage from start to finish was excellent. Everyone there worked as a team. We were given good advice on pricing, we took the advice which proved to be the right pricing for the market over the following 3 months when the house ...
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“An experience not to be missed!Having now bought and ......”

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May 19,2014
Minithumbup
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Luke
By: 'KC'
May 19,2014
1 people found
this helpful
An experience not to be missed! Having now bought and sold the same property from AH I am in an excellent position to comment on their services! The staff at AH were never flustered and always pleased to hear from me, no matter what the ...
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“Having gathered valuations from four different estate agents we decided ......”

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Apr 14,2014
Minithumbup
By: 'Annie'
Apr 14,2014
0 people found
this helpful
Having gathered valuations from four different estate agents we decided to use Allen Heritage as they clearly understood the difficulty of our position. We were selling a flat on behalf of our mother who has moved into a residential home. This meant that decision making ...
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“Allen Heritage are in my opinion the best Estate Agents ......”

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Apr 08,2014
Minithumbup
By: 'Mark'
Apr 08,2014
0 people found
this helpful
Allen Heritage are in my opinion the best Estate Agents I've ever encountered / used. I thought all estate agents were no better than used car sales men. However Allen Heritage are the exception. They're patient, show you what YOU want, rather than what they're just ...
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“Alan heritage we attentive and responsive. They we very informative ......”

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Apr 02,2014
Minithumbup
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Luke
By: 'Natalie'
Apr 02,2014
0 people found
this helpful
Alan heritage we attentive and responsive. They we very informative and maintained continuous contact with me and updated me constantly of the progress of the sale. Very nice working with them and would use them again...
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“We are glad that we choose Allen Heritage as our ......”

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Mar 19,2014
Minithumbup
By: 'Mrs'
Mar 19,2014
0 people found
this helpful
We are glad that we choose Allen Heritage as our Estate agent. They provided a hassle free, quick exchange and made the tedious process quite smooth....
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“The service advice and care provided by Allen Heritage staff ......”

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Mar 17,2014
Minithumbup
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Denny
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Max
By: 'Mr.'
Mar 17,2014
0 people found
this helpful
The service advice and care provided by Allen Heritage staff has been excellent. We have now bought a property and let a property with them. Warmly recommended....
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“At the open day Tina was expectionally friendly and imformative ......”

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Mar 10,2014
Minithumbup
By: 'Emily'
Mar 10,2014
0 people found
this helpful
At the open day Tina was expectionally friendly and imformative to all of the perspective buyers. Then from the moment my offer had been accepted Tina was very attentive and helpful while tying up the sale. She helped to address the odd issue that arose ...
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“Very good and prompt service throughout from the beginning to ......”

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Feb 18,2014
Minithumbup
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Denny
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Max
By: 'Max'
Feb 18,2014
0 people found
this helpful
Very good and prompt service throughout from the beginning to the end, if Denny was not avalible then Max was...Very good!...
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“Tina and the guys at the West Wickham branch have ......”

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Jan 04,2014
Minithumbup
By: 'Ruth'
Jan 04,2014
0 people found
this helpful
Tina and the guys at the West Wickham branch have been excellent. Photos were spot on and put on the websites very quickly. Very proactive and got lots of viewings in. Very friendly and professional and knew me by name straight away. Would thoroughly recommend!...
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“I was happy with the service I received, both Denny ......”

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Dec 19,2013
Minithumbup
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Denny
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Max
By: 'Bunmi'
Dec 19,2013
0 people found
this helpful
I was happy with the service I received, both Denny and Max answered my queries and returned my calls promptly. Overall a good, professional, friendly service....
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“Very friendly and informative. Helped to facilitate sale quickly and ......”

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Nov 27,2013
Minithumbup
By: 'AC'
Nov 27,2013
0 people found
this helpful
Very friendly and informative. Helped to facilitate sale quickly and cheaply. As a first-time seller, helped with everystep of the process. Thanks! AC...
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“Barbara Haddock was very professional, helpful and thorough.She assisted ......”

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Nov 14,2013
Minithumbup
By: 'Christine'
Nov 14,2013
0 people found
this helpful
Barbara Haddock was very professional, helpful and thorough. She assisted me when the homebuyer's survey reported major issues. She ensured that further reports were received as second opinions from a Damp Proof Company and Structural Surveyor. I would recommend Allen Heritage Services to anyone I ...
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“I am delighted with the service we received from Allen ......”

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Nov 13,2013
Minithumbup
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Luke
By: 'Mrs'
Nov 13,2013
0 people found
this helpful
I am delighted with the service we received from Allen Heritage estate agents and cannot recommend them highly enough. I dealt mainly with Tina but also Luke, but during the course of our sale and purchase spoke with most of the staff, all were friendly, ...
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“I recently sold my flat through Allen Heritage, and found ......”

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Nov 11,2013
Minithumbup
By: 'Anthony'
Nov 11,2013
0 people found
this helpful
I recently sold my flat through Allen Heritage, and found them to be very helpful and professional. They spoke to me on the phone in a friendly and approachable manner, so that I felt more like a friend than a client. They were quick to ...
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“All staff at Allen Heritage were very efficient and helpful. ......”

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Nov 10,2013
Minithumbup
By: 'The'
Nov 10,2013
0 people found
this helpful
All staff at Allen Heritage were very efficient and helpful. Tina and Barbara both responded very quickly to answer any questions and concerns we had. They were a great 'middleman' for both ourselves and our buyer, answering and passing on questions and information between us. ...
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“Very good service, Tina is very nice and helpful.The ......”

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Nov 08,2013
Minithumbup
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Luke
By: 'Fei'
Nov 08,2013
1 people found
this helpful
Very good service, Tina is very nice and helpful. The deal takes a while because the vendor's solicitor was slow and Tina helped us lot in chasing for responses and spoke to the vendor several times too....
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“From the onset Luke was so professional and efficient. Within ......”

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Nov 05,2013
Minithumbup
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Luke
By: 'David'
Nov 05,2013
0 people found
this helpful
From the onset Luke was so professional and efficient. Within two days of evaluation, the house was on right move. Six days after this he had organised an open house. We received four offers and over the following few days he negotiated with two prospective ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:12 AM 27/01/2016 by allAgents

Awards won by Allen Heritage Estate Agents, Croydon CR0 8TE



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