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Glasgow, G32
4.1/5, 70 Reviews
79% Recommended
94% letting valuation accuracy
86% letting fee satisfaction
24.7 Property is a boutique letting and estate agency and we are committed to doing property properly. We have strong local knowledge and use this to successfully run three branches located across central Scotland; Glasgow, Kilmarnock and Largs.
We specialise in residential sales, letting and property management.
Our vision is to create an open and friendly environment that will allow you to truly enjoy your property journey with us. Our people are at the centre of everything we do; customers, staff and the local community.
We offer, Maximum exposure, maximum returns and minimum fees!
Come in and say hello, we cant wait to meet you.
Latest Reviews
Greenfield Place
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 94% | 86.00% | £370 | £1,300 |
Areas covered
- G1
- G31
- G32
- G33
- G34
- G69
- G71
Address
24-7 Property Letting
1257 Shettleston Road, Glasgow, City of Glasgow
G32 7NG
01417641845
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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- OnTheMarket
- Rightmove
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Social Media
Members of
Rankings
Latest Properties
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24-7 Property Letting Branches (View All 2)
The guys are very good at ...
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5 Star Review
By : 'Harry'
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : G34
16 Nov 2018
People found this helpful2
The guys are very good at what they do.They keep you informed & updated with any issues. If I have any questions they take the time to answer and ensure I am happy. I would recommend... Read Full Review
Comments (1)
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Harry said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 16th Nov 2018
The guys are very good at what they do.They keep you informed & updated with any issues. If I have any questions they take the time to answer and ensure I am happy. I would recommend them.
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By : Mark Breen
16 Nov 2018Mr Vora thank you for taking the time to leave a review. We appreciate your...
Immediate response ...
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5 Star Review
Mark
By : 'Cullster'
Services : Letting( As a Owner )
Rent PCM : £370
Would you recommend ? : Yes
Postcode : G32
16 Nov 2018
People found this helpful2
The reason why I have chosen Mark to help us let property after property is because he almost always has an immediate response when I email him. Mark is always polite when replying, and I feel does a great job communicating between us and the tenants. Keep up the good work!... Read Full Review
Comments on Agent Fees
Good
Comments (1)The reason why I have chosen Mark to help us let property after property is because he almost always has an immediate response when I email him.
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Cullster said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 16th Nov 2018
The reason why I have chosen Mark to help us let property after property is because he almost always has an immediate response when I email him.
Mark is always polite when replying, and I feel does a great job communicating between us and the tenants.
Keep up the good work! :)
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By : mark Breen
16 Nov 2018Vickie thanks for your review, it has been a pleasure to work with you and your...
Having a good experience with ...
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5 Star Review
Steven
Mark
By : 'Muhammad'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : G32
15 Nov 2018
People found this helpful0
Living in 29 Kippford street move few months ago here having a good experience with tham specially Mark is very helpful they all are doing a very Good job thanks all... Read Full Review
Comments (0)Was this helpful?:
Muhammad Naveed said about 24-7 Property Letting
Services : Letting( As a Tenant )Date: 15th Nov 2018
Living in 29 Kippford street move few months ago here having a good experience with tham specially Mark is very helpful they all are doing a very Good job thanks all x
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Excellent ...
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5 Star Review
Steven
By : 'Jose'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G32
15 Nov 2018
People found this helpful4
I dealt with Steven at the local branch in Shettleston. Steven was helpful and enthusiastic from the start. Being the first time I rented a flat in Glasgow, he provided a professional and relaxed approach when doing the paperwork that allowed me to move in in just a few days. In addition he showed... Read Full Review
Comments on Agent Fees
I have not knowledge of the Agent's Fees. My flat rent is well within the normal prices. I am happy with it.
Comments (1)Was this helpful?:
Jose said about 24-7 Property Letting
Services : Letting( As a Tenant )Date: 15th Nov 2018
I dealt with Steven at the local branch in Shettleston. Steven was helpful and enthusiastic from the start. Being the first time I rented a flat in Glasgow, he provided a professional and relaxed approach when doing the paperwork that allowed me to move in in just a few days. In addition he showed a keen interest in arrangement quick fixing when I had a problem with the boiler. They are really responsive and you can not go wrong if you rent from them.
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By : Steven
16 Nov 2018Thank you very much for your kind words Jose. It was a pleasure to find you your first flat in Glasgow and I am glad you have now settled in. Please do not hesitate to contact me if you...
24-7 ...
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5 Star Review
Mark
By : 'Sprongfield'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G31
15 Nov 2018
People found this helpful2
I have always felt that 24-7 not only look after the property and carry out all the necessary checks on the property but they there is a sense that they care. This is also reflected in the type of tenant that they... Read Full Review
Comments (1)Was this helpful?:
Sprongfield Gardens said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 15th Nov 2018
I have always felt that 24-7 not only look after the property and carry out all the necessary checks on the property but they there is a sense that they care. This is also reflected in the type of tenant that they find.
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By : mark Breen
16 Nov 2018Thank you for your review...
Communication ...
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5 Star Review
By : 'Sophie'
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : G33
15 Nov 2018
People found this helpful3
I relocated abroad and I left my property with 24/7 property letting agents Shettleston branch. Am not worried about my property because it's in good hands. The team keeps me updated on anything regarding my property in Glasgow. You doing a great job, thank you so... Read Full Review
Comments on Agent Fees
Doing a good job
Comments (0)Was this helpful?:
Sophie said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 15th Nov 2018
I relocated abroad and I left my property with 24/7 property letting agents Shettleston branch. Am not worried about my property because it's in good hands. The team keeps me updated on anything regarding my property in Glasgow. You doing a great job, thank you so much.
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24-7 ...
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5 Star Review
Mark
By : 'Stuart'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G32
15 Nov 2018
People found this helpful2
Been dealing with 24-7 for over a year now and always find them good to work with. Very proactive in getting properties let and have a great insight into their market place. Would highly recommend... Read Full Review
Comments on Agent Fees
24-7 fees are fair and are market standard
Comments (1)Was this helpful?:
Stuart O’Brien said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 15th Nov 2018
Been dealing with 24-7 for over a year now and always find them good to work with. Very proactive in getting properties let and have a great insight into their market place. Would highly recommend them.
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By : Mark Breen
16 Nov 2018Stuart thanks for the review. Glad you're...
Excellent ...
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5 Star Review
Mark
By : 'Cheryl'
Services : Letting( As a Owner )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : ML3
15 Nov 2018
People found this helpful2
I have been using 247 for around 5 years to rent out my property. I have always had a great experience from using them. They have always been easy to contact and resolved any issues effectively and within a reasonable timescale. I have been so happy with my experience that I have recommended them ... Read Full Review
Comments on Agent Fees
The agents fees are very reasonable
Comments (1)I have been using 247 for around 5 years to rent out my property. I have always had a great experience from using them. They have always been easy to contact and resolved any issues effectively and within a reasonable timescale.
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Cheryl said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 15th Nov 2018
I have been using 247 for around 5 years to rent out my property. I have always had a great experience from using them. They have always been easy to contact and resolved any issues effectively and within a reasonable timescale.
I have been so happy with my experience that I have recommended them to other people either looking to rent out properties or looking for a property. I have also recently used them again for a second property.
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By : mark Breen
16 Nov 2018Cheryl thank you for your review and we are delighted to be managing both your properties...
Problem ...
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5 Star Review
Mark
By : 'David'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : G32
15 Nov 2018
People found this helpful2
As a professional landlord i deal in standard BTL property. I chose this agency as they can deal with the issues that can arise with housing benefit etc and DSS tenants. Mark has good experience in this and helped manage the tenancy until it... Read Full Review
Comments on Agent Fees
faor
Comments (1)Was this helpful?:
David V said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 15th Nov 2018
As a professional landlord i deal in standard BTL property. I chose this agency as they can deal with the issues that can arise with housing benefit etc and DSS tenants. Mark has good experience in this and helped manage the tenancy until it stabilised.
The UK's Largest Customer Review Website for the Property Industry
By : Mark Breen
16 Nov 2018David thank you for your review and glad we can help. Look forward to dealing with more of your properties in the...
Excellent customer ...
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5 Star Review
Mark
By : 'H'
Services : Letting( As a Owner )
Rent PCM : £400
Would you recommend ? : Yes
Postcode : G32
15 Nov 2018
People found this helpful3
Mark and team are very helpful and professional in their dealings with any enquires regarding repairs, service access requests or any other aspects of the... Read Full Review
Comments on Agent Fees
Fees are acceptable
Comments (1)Was this helpful?:
H Cochrane said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 15th Nov 2018
Mark and team are very helpful and professional in their dealings with any enquires regarding repairs, service access requests or any other aspects of the tenancy.
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By : Mark Breen
16 Nov 2018Mrs Cochrane thank you for your kind...
24-7 have been an excellent ...
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5 Star Review
Mark
By : 'JC'
Services : Letting( As a Owner )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : G69
9 Nov 2018
People found this helpful4
I'm fairly new to the whole letting experience with my first tenant nine months ago. I hired 24-7 as the letting agent as they were local to the area and their fees were one of the lowest. My experience with the team has been very positive. My first tenant was vetted by 24-7 and was good risk... Read Full Review
Comments on Agent Fees
One of the lowest at 8%+VAT
Comments (1)Was this helpful?:
JC said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 9th Nov 2018
I'm fairly new to the whole letting experience with my first tenant nine months ago. I hired 24-7 as the letting agent as they were local to the area and their fees were one of the lowest. My experience with the team has been very positive. My first tenant was vetted by 24-7 and was good risk however payment dates became erratic. On contacting 24-7, I was told that the tenant had delayed the setup of regular e-banking and they had to chase rent each month. A personal change in circumstance led to the tenant abandoning the property. 24-7's actions in negotiating the removal of personal property and ending the tenancy were exceptional. A new tenant was found pretty quickly and the outstanding rent retrieved from the deposit a couple of months on. They also took meter readings, contacted the energy provider and dealt with the change of tenancy with council tax. From my experience, they have done an excellent job in professionally managing a difficult tenancy and situation. I would have found it difficult to deal with this on my own, both with time and process. My new tenant is a delight and I know 24-7 are there to support the tenant and myself. As a new landlord, my only crib would be that 24-7 communications were not always proactive (late rent, progress on deposit claim) although on the positive spin they are always quick to respond to emails and calls. Taking everything into consideration I would have to rate my experience 4.9/5.
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By : mark Breen
10 Nov 2018Mr Clarke, We are delighted your experience so far has been a good one apart from the minor issues with the first tenant that were outwith our control but glad you were satisfied with the way we...
Pleased. ...
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5 Star Review
By : 'Fiona'
Services : Letting( As a Owner )
Rent PCM : £485
Would you recommend ? : Yes
Postcode : G32
30 Aug 2018
People found this helpful1
My 5 properties are being looked after by 24/7 and I can trust them to do a good job. Yes, little issues come up (rent not on time from tenant or tenant damage) but they deal with them quickly and without much... Read Full Review
Comments on Agent Fees
Average (Good)
Comments (0)Was this helpful?:
Fiona said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 29th Aug 2018
My 5 properties are being looked after by 24/7 and I can trust them to do a good job. Yes, little issues come up (rent not on time from tenant or tenant damage) but they deal with them quickly and without much hassle.
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Very ...
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5 Star Review
By : 'Jamie'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : G11
13 Aug 2018
People found this helpful1
I rented a property through 247 letting and found them extremely professional at all times. Any problems I had where solved fast. Would... Read Full Review
Comments (0)I rented a property through 247 letting and found them extremely professional at all times. Any problems I had where solved fast.
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Jamie Collins said about 24-7 Property Letting
Services : Letting( As a Tenant )Date: 12th Aug 2018
I rented a property through 247 letting and found them extremely professional at all times. Any problems I had where solved fast.
Would Recommend.
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Problems from start to ...
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1 Star Review
By : 'Another'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : G34
21 May 2018
People found this helpful4
Trying to get this company to do their actual job has been a full time job by itself. No inspections carried out in 6 years meaning the property was an absolute wreck when we eventually got them to inspect (had to be present during this inspection to make sure it was done). When the rent was... Read Full Review
Comments on Agent Fees
Would have been reasonable if they actually did what they were supposed to do without needing to be prompted every step of the way.
Comments (1)Was this helpful?:
Another mug said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 20th May 2018
Trying to get this company to do their actual job has been a full time job by itself. No inspections carried out in 6 years meaning the property was an absolute wreck when we eventually got them to inspect (had to be present during this inspection to make sure it was done). When the rent was frequently late there was no contact from them unless we called repeatedly to get them to do anything as they rarely called back unless we called the Hamilton branch. Only time they contacted us without having to be chased was for repairs needed. Had to also keep a close eye on the accounts as although the accounts management did improve towards the end, we still had to chase up the last month's rent due to an earlier error. They were quite efficient in handing over the deposit but this was largely due to the repairs needed obviously costing more than three times the deposit amount. Absolute disaster from start to finish.
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By : Mark
21 May 2018Hi there, Could you please advise your name and the address of the property in question in order for us to look into this further....
Mark has been excellent in ...
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4 Star Review
Mark
By : 'Susan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G31
6 Nov 2017
People found this helpful0
Mark has been excellent in managing 4 properties for me. Rents have usually been paid on time, where they haven't been there has always been a good reason why and these issues have been sorted out pretty quickly. Repairs have been needed from time to time and these have always been done... Read Full Review
Comments on Agent Fees
Fees are pretty good - 8%
Comments (0)Mark has been excellent in managing 4 properties for me. Rents have usually been paid on time, where they haven't been there has always been a good reason why and these issues have been sorted out pretty quickly.
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Susan Childs said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 6th Nov 2017
Mark has been excellent in managing 4 properties for me. Rents have usually been paid on time, where they haven't been there has always been a good reason why and these issues have been sorted out pretty quickly.
Repairs have been needed from time to time and these have always been done quickly and well.
I'm planning on buying more properties in Glasgow in the new year and will be using 24/7 and Mark again.
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DO NOT USE THIS AGENCY IF YOU ...
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1 Star Review
By : 'Duncan'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : G3
28 Jul 2017
People found this helpful11
DO NOT USE THIS AGENCY IF YOU ARE A LANDLORD. I have had non stop problems for 5 years due to the general mismanagement of my flat, including them inflating prices for repairs (shown in an email where the contractor offered to fix something for £60, then I get told £105 plus VAT by a... Read Full Review
Comments on Agent Fees
Bad considering the service I had.
Comments (0)DO NOT USE THIS AGENCY IF YOU ARE A LANDLORD. I have had non stop problems for 5 years due to the general mismanagement of my flat, including them inflating prices for repairs (shown in an email where the contractor offered to fix something for £60, then I get told £105 plus VAT by a member of staff at the agency - they forgot to delete the original quote from the contractor); not paying rent at a consistent time or sending statements; not replying to any emails or phone calls in relation to this or anything at all really; shoddy repair jobs costing me around £500 which I am having to get re-done at a much higher cost (see photos of post-paint job - paint all over the floor, only doing one wall, not doing the skirting boards as I had paid for); pretending to do inventories and check out inspections and charging me for them (and resulting in keys being lost, the flat was also left in a very dirty state and completely unacceptable) - once they actually admitted this inventory wasn't done despite charging me and refunded a few months later; withholding documents while I change agency until I pay a ridiculous fee for non-repairs.
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Duncan said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 27th Jul 2017
DO NOT USE THIS AGENCY IF YOU ARE A LANDLORD. I have had non stop problems for 5 years due to the general mismanagement of my flat, including them inflating prices for repairs (shown in an email where the contractor offered to fix something for £60, then I get told £105 plus VAT by a member of staff at the agency - they forgot to delete the original quote from the contractor); not paying rent at a consistent time or sending statements; not replying to any emails or phone calls in relation to this or anything at all really; shoddy repair jobs costing me around £500 which I am having to get re-done at a much higher cost (see photos of post-paint job - paint all over the floor, only doing one wall, not doing the skirting boards as I had paid for); pretending to do inventories and check out inspections and charging me for them (and resulting in keys being lost, the flat was also left in a very dirty state and completely unacceptable) - once they actually admitted this inventory wasn't done despite charging me and refunded a few months later; withholding documents while I change agency until I pay a ridiculous fee for non-repairs.
When they initially advertised my flat it was full of spelling mistakes and outdated photos - they wouldn't change this despite me asking several times.
They also once didn't update the council tax and I came home for Christmas with a threatening letter for court action and owing over £1000.
I arranged a visit a few months ago in which they 'forgot' to inform the tenant and I wasn't able to get in, despite them saying it was all organised - I live abroad and had travelled to Glasgow with the sole intention to visit the flat. I received no compensation or apology for this.
I never really knew who was in charge of my flat - they seem to have a high turnover of staff who make promises that are never kept.
I have written an official letter of complaint about these issues, but they refuse to acknowledge it or reply. They are going against the rules of the property ombudsman, which states they must reply within 15 working days. I will be taking this further with them and hope to update this in the coming months with some form of resolution.
I have finally managed to escape my years of completely stressful management of my flat, which I only wish I had done years ago - they take advantage of you living abroad and not having the time/ chance to leave.
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Do not use this Agency to let ...
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1 Star Review
By : 'Avoid'
Services : Letting( As a Owner )
Rent PCM : £395
Would you recommend ? : No
Postcode : G31
3 May 2017
People found this helpful13
Do not use this Agency to let your property out. They do nothing to look after your property. The last tenant left after a year's tenancy and from photos provided it was clear no inspections were ever made of the property by 24/7 and it was turned into a drug den. I then paid for them ... Read Full Review
Attached Files
Comments on Agent Fees
Maintenance fees were always high but I had to pay as living overseas I could not attend to the damage caused and subsequent repairs.
Comments (5)Do not use this Agency to let your property out.
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Avoid 24/7 - Danger: do not use said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 2nd May 2017
Do not use this Agency to let your property out.
They do nothing to look after your property.
The last tenant left after a year's tenancy and from photos provided it was clear no inspections were ever made of the property by 24/7 and it was turned into a drug den.
I then paid for them to deep clean the flat at GBP 360 and then they left behind furniture, drug needles and the flat still needed cleaned. I requested 24/7 to remove the tenants last belongings and * the "Manager" was not interested in resolving this issue. When the tenant handed over the keys they should have been attending the property with the tenant to ensure the property is empty and returned to same condition, minor wear and tear expected. But No, 24/7 failed to even do this and the result is my property is requiring a few thousand pound spent on to bring it back to normal standard.
I have since moved my property away from these Agents.
The only reason i ever endured them for so long is I am working overseas and thought it would be difficult to move to another Agent. Actually it's been very easy, just contacted another Agent who have been great and took the keys and documents off 24/7.
I wish i had moved Agents earlier as over the years with 24/7 I have been underpaid / not received rent due, had all furnishings destroyed by a previous tenant 24/7 put in and numerous other damages by their other tenants. This was the final straw.
It's clear they do not manage or are incapable of managing property. The high turnover of staff employed shows something is far wrong and has never been corrected.
Do not use this Agency otherwise they will cost you a whole lot of trouble, damage to your property and money.
Photos show before and after
The UK's Largest Customer Review Website for the Property Industry
By : Mark Breen
4 May 2017Mr Heffron, I am surprised as to the tone of this review as emails from yourself to my colleagues where of a different nature and even noted appreciation of help given to you by the...
Very efficient and prompt in ...
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5 Star Review
Mark
By : 'Sheena'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G32
28 Apr 2017
People found this helpful0
Very efficient and prompt in getting my property let out. Regular updates on viewing and on prospective tenants. My property was rented out really quickly once they took on the management. Very professional... Read Full Review
Comments on Agent Fees
Fees are very competitive
Comments (1)Was this helpful?:
Sheena said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 27th Apr 2017
Very efficient and prompt in getting my property let out. Regular updates on viewing and on prospective tenants. My property was rented out really quickly once they took on the management. Very professional service.
The UK's Largest Customer Review Website for the Property Industry
By : Mark Breen
4 May 2017Hi Sheena, Thank you for feedback. We look forward to renting out your second property shortly and we aim to have this rented quickly and effectively also....
both Mark &Amanda have ...
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5 Star Review
Mark
By : 'robin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G1
11 Apr 2017
People found this helpful0
both Mark &Amanda have given me excellent service and I would also note they are both friendly as well as efficient. Mark has guided me in relation to a difficult situation with my... Read Full Review
Comments on Agent Fees
good
Comments (1)Was this helpful?:
robin thomas said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 10th Apr 2017
both Mark &Amanda have given me excellent service and I would also note they are both friendly as well as efficient. Mark has guided me in relation to a difficult situation with my properties.
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By : Mark
26 Apr 2017Robin thank you very much for the feedback and the...
Very pleased with the service ...
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5 Star Review
Mark
By : 'Peeyush'
Services : Letting( As a Owner )
Rent PCM : £425
Would you recommend ? : Yes
Postcode : ML3
23 Mar 2017
People found this helpful0
Very pleased with the service provided by Mark, Michael and Amanda . They have been exceptionally professional and responsive to any need and requests... Read Full Review
Comments (1)Was this helpful?:
Peeyush Roy said about 24-7 Property Letting
Services : Letting( As a Owner )Date: 23rd Mar 2017
Very pleased with the service provided by Mark, Michael and Amanda . They have been exceptionally professional and responsive to any need and requests made.
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By : Amanda
27 Mar 2017Thank you for your kind words, Dr Roy. Very much appreciated. Regards,...
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Complaints Procedure
Contact the local branch for complaints procedure.
Last updated at 10/25/2017, 8:59:06 AM by allAgents
