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Unity Lets

2.2/5, 77 Reviews
31% Recommended

33% letting valuation accuracy

43% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting33%43.00%£340£2,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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122249000003
Address

Unity Lets
96 North HillPlymouth, Devon
PL4 8EX
01752 223354

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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ILLEGAL HEALTH CONDITIONS / ...

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1 Star Review
UserName

Danni

By : 'Abi'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : PL4

31 Jul 2020
People found this helpful0

Lived in a property where they allowed the shower to fill up with human waste water continuously throughout the year and often left it sitting there for up to a week at a time on multiple occasions. It then escalated further and leaked onto the carpet outside my bedroom where I stepped into it and ... Read Full Review


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One Word - Flawless! Best in ...

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5 Star Review
UserName

Sophie

UserName

Matthew

By : 'Neil'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £720
Would you recommend ? : Yes
Postcode : PL4

30 Apr 2020
People found this helpful0

One Word - Flawless! Sophie McHale and the entire Unity Team handled my Daughter's Uni Let utterly perfectly from start to finish. Seamless professionalism, nothing left to chance all donw openly with absolute integrity. They genuinely could not do enough to help us secure the perfect place ... Read Full Review

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By : Graham Robinson

19 Sept 2020

Probably works for Unity Lets because they are genuinely...


Incompetent and lazy ...

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1 Star Review

By : 'Pawel'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL1

5 Feb 2020
People found this helpful1

Absolutely incompetent and lazy staff not willing to help you in any way when you come in person to sort things out they send you home so you can write an email instead on the phone they try to redirect you else where even tho they manage your property stay far away from this ... Read Full Review

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My daughter was originally in ...

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5 Star Review

By : 'Iain'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £410
Would you recommend ? : Yes
Postcode : PL4

6 Dec 2019
People found this helpful0

My daughter was originally in halls whilst studying during her first year and was extremely keen to move into a four bedroom property near the University of Plymouth with her friends for her second year. Obviously, it is a complete minefield out there for a young lady looking to secure a property ... Read Full Review

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I would recommend unity Lets ...

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5 Star Review
UserName

Matthew

UserName

Natalie

By : 'Jason'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : PL6

6 Dec 2019
People found this helpful0

I would recommend unity Lets as I have used several different letting agents in the Plymouth Area and they treating me fairly throughout the tenancy and even when my rent was slightly late were understanding and kept in touch to make sure I could keep on track. Would recommend to others as the ... Read Full Review

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Absolutely awful company! ...

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1 Star Review

By : 'Jess'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £95
Would you recommend ? : No
Postcode : PL4

28 Nov 2019
People found this helpful9

Absolutely awful company! Never ever use them, landlord broke the contract multiple times a week by illegally entering the property without 24 yours notice, sent us rude and threatening messages, threatened to kick us out of the house, maintenance was never done! Had a broken bed for an entire year ... Read Full Review

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AVOID THIS ...

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1 Star Review

By : 'Ali'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £411
Would you recommend ? : No
Postcode : PL4

21 Oct 2019
People found this helpful4

AVOID THIS COMPANY! our internet always dropped out for hours and hours each day, and they didn't get it fixed and made us sort it out which never happened. We were told different things by different members of staff, and then called liars when we told them the information. They refused to ... Read Full Review

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Bullies. ...

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1 Star Review

By : 'emily'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

14 Oct 2019
People found this helpful2

I would give them 0 stars if I could. during our tenancy there were many maintenance problems that took so long to get fixed, including being left without any WiFi for weeks. However, the main problems began after our tenancy has ended as this is when they began bullying us for "end of ... Read Full Review

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Scammers ...

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1 Star Review

By : 'Jess'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : PL4

14 Oct 2019
People found this helpful5

Unity lets are an incredibly unhelpful unprofessional company avoid at all costs. During the tenancy there were ongoing issues with the property which unity were unhelpful and slow to sort out. They often made us wait around all day for maintenance people forcing us to miss lectures and waste ... Read Full Review

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Greedy and ...

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1 Star Review

By : 'Finn'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

12 Oct 2019
People found this helpful3

Constantly calling if the rent was slightly late, never pick up if there's an issue that needs fixing. Are demanding extra at the end to replace mattresses in all the rooms and for cleaning but won't provide receipts to prove it. Also the guy who owns them was arrested for fraud ... Read Full Review

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Unexpected charge for all of ...

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1 Star Review

By : 'Joseph'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : RG1

4 Oct 2019
People found this helpful3

Unexpected charge for all of £450, an apparent end of term charge that cost £450. Go to another agent. Which was given the reason of its not that ... Read Full Review

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They make every excuse up in ...

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1 Star Review
UserName

Matthew

By : 'Emily'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

15 Aug 2019
People found this helpful8

They make every excuse up in the world to get money from their tenants, firstly dani said the property was £410 a week, and as soon as I liked the property and signed the tenancy agreement it went up to £464 conveniently. They said they’d charge me for wet wipes in ... Read Full Review

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the worst student housing ...

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1 Star Review
UserName

Matthew

By : 'chunkylover123'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

3 Jun 2019
People found this helpful7

this is the worst student housing company i've ever seen, every single year they lose basically everyones guarantor forms, and call everyone up like 4 days before saying if you don't re do it then you wont be able to move in. they don't make any repairs to old boilers or shabby ... Read Full Review


Comments on Agent Fees

bad

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Wish I listened to reviews ...

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1 Star Review

By : 'Another'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : PL4

3 May 2019
People found this helpful7

What a horrendous company!!! Staff have zero empathy or respect for you. It takes forever to get any response from them. The house is gross, the bathroom was full of mould and damp when we moved in, it took 3 months to get them to fix it. Instead of finding and resolving the issue they just ... Read Full Review


Comments on Agent Fees

Overpriced for the service they provide.

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Very ...

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5 Star Review
UserName

Matthew

UserName

John

By : 'Joe'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PL4

25 Jan 2019
People found this helpful1

I have been with Unity lets now for a number of years. If anything goes wrong it gets fixed straight away. Matthew Conyers also treated me to central heating recently. Very happy with their ... Read Full Review


Comments on Agent Fees

Good

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absolute ...

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1 Star Review
UserName

Matthew

By : 'you'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £95
Would you recommend ? : No
Postcode : PL4

5 Nov 2018
People found this helpful8

the worst student housing agency ever, unannounced visits, no apologise and keep losing my documents! a home after halls are much better and dont try to rip you off or push you into taking a property, please stay away at all ... Read Full Review


Comments on Agent Fees

bad and hidden! no deposit but you must pay advance rent

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Awful ...

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1 Star Review

By : 'Stanley'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PL4

23 May 2018
People found this helpful10

Do not under any circumstances use this lettings agency. They are unprofessional in the way they talk to you, seemingly reluctant to help out their tenants, a distinct lack of care for their customers is easily noticable, I have been ignored on several occasions through emails, not been given ... Read Full Review


Comments on Agent Fees

Bad. For the amount I was paying, the room and flat are not up to standard. My room isn't even level, it's on a tilt.

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CROOKS ...

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1 Star Review
UserName

Matthew

By : 'Max'
Branch : Plymouth, 96 North Hill
Services : Letting( Property Management )
Rent PCM : £395
Would you recommend ? : No
Postcode : PL4

6 May 2018
People found this helpful8

I Live at mutley 51 belgrave road, and the property itself is a husk, looks good on the outside but underneath the cosmetics you notice the house is falling apart, Matt the director himself has turned up my property unannounced, trying to intimidate me and threatened to raise my rent! Unity lets ... Read Full Review

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Rude, amateur letting agency. ...

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1 Star Review
UserName

Lauren

By : 'TENANT'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £386
Would you recommend ? : Yes
Postcode : PL4

29 Mar 2018
People found this helpful8

Unity Lets have been a complete nightmare as a letting agency and i would advise any students in Plymouth to stay well clear of the company. they thieve money form students providing substandard accommodation and a blatant disrespect and lack of costumer service toward their tenants. if possible ... Read Full Review


Comments on Agent Fees

Agents fees are a complete waste of money.

Comments (3)
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By : Maria

27 Apr 2018

Steer clear of this letting agency at all costs! They left me to live in a professionals opinion, an uninhabitable room, due to the damp. Their maintenance team are very unprofessional and use our...


Unity lets are so slow to get ...

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3 Star Review

By : 'abc'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : PL4

8 Feb 2018
People found this helpful3

Unity lets are so slow to get anything done. Earlier this year we had a problem with the boiler so rang up to get it fixed. Nothing had happened by five days later so we enquired again as to when it would be mended, and it took another two days before anyone came round to sort it. They also ... Read Full Review


Comments on Agent Fees

Reasonable

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3/10/2015, 6:18:52 AM by allAgents

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